they have an exercise room, hottub , pool, and onsite parking

also the hotel lobby bar should be open more

the coffee bar/ drink bar hours are not convenient

the bar was closed but the hotel clerk stated that the staff called in

the hotel pool and spa were a big hit with the kids and adults!

calls were not forwarded to the room), the same goes for maintenance; also last but not least the wifi in our second room sucked so bad we had to get an extra data add-on for our phones

wifi was horrible and the price i was quoted from booking

there was no wifi signal at the room and we complained two times, but no solution was provided

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

love the restaurant on the 2nd floor & gym/pool is below ground level, felt very safe

was traveling with my family 2 adults and 2 kids

gym and cleanliness

the bar was great. good breakfast, and clean room with a nice view.

they profiled my kids as “suspicious” and wouldn’t allow them access to the room even though they presented a

confusing tv and wifi and light switches. and the phone in my room didn t work.

no wifi

wifi was horrible and valet was slow and ridiculous you have to pay$25 a day for parking when you

wifi was not working

slow wifi

the breakfast tastes good. nice big room with a view.

breakfast was great with a lot of choices

nice suite... very well equipped 24 hour gym was also greatly appreciated

loved the healthy choices for breakfast

the gym

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

downtown location and free parking was just what we we needed and the rooms were spectacular

shower, spa bath, lounge area in addition to the bedroom

breakfast was nice

was a shame that the spa and gym closed at 6pm, so we weren t able to take advantage of these

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

included wifi was convenient

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

nice whirpooll, swimming pool and gym

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

wifi didn't work the whole time i was there

the free wifi was much appreciated

trouble with wifi rooms not cleaned until late afternoon and on day not at all

first off, charging a fee for premium wifi is unheard of in this day and age

great location, nice big room, nice bar and resto.

comfortable clean room, and had great bar food and drinks in the lounge.

shower head , location. gym, pet policy

bed like a cloud. gym was insane.

excellent, nice staff, great room, nice bar and resto.

the price and i couldn't utilize the pool

i was not able to use the pool

stay was great but the rooftop bar was way too small for nye and no dance floor

no toiletries and breakfast.

no breakfast was included

was no hot chocolate available for 24 hours for the kids,the pool was cold,the room was freezing cold when we came inside,the heating fan was very loud

has free guest laundry room, great location, nice staff

have most facilities suche as refrigerator, laundry spcae, swimming pool,

the room was clean, the bed was comfortable, and breakfast was always ready on time and well stocked

there were a ton of kids creating havoc in the pool area and making noise in the hall by our room after 10pm

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

a great breakfast and the host friendly manner that started the day off right.

breakfast was freshly prepared every morning with a rotating menu

we really enjoyed having breakfast with the other guests

the breakfast option was very good. this was very convenient.

also the people that work in the kitchen

breakfast was a grab and go. not alot of dining within walk distance.

the kitchen staff was very friendly and even served us when the kitchen was closing in minutes

waitstaff compensated for very slow kitchen service by bringing a complimentary appetizer

all th staff and shuttle drivers were so so nice!

and enjoyable; i wish i had noticed the bagels, rye bread, toaster, butter and jams on the bar but the cinnamon-walnut breakfast bread was delicious

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

your first drink is on the house and the bar is grand and welcoming

are all fantastic, the breakfast was the best i've ever had at a hotel, the fire room and front bar are beautiful, loved the complimentary drinks

the lounge and bar on the ground floor are really lovely - perfect for a game of pool or cards or a drink before

free parking and breakfast, and microwave oven and fridge in the room.

the free breakfast was better than most places i've been to

no written info about staying there, gym room, breakfast times, etc.

kitchen staff helped us to get the special egg for my kids other than what they served

comfortable and breakfast were great

we asked what time does bar open they told us 5pm if the bartender shows up which they never did

breakfast was good ud83dude0b

r bar exam takers)

didn t get a chance for breakfast but i did get some juice

the bar was closed

hallway smelled like smoke and laundry

modern and clean laundry (credit card)

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

the laundry room was perfect for travelers

location and that they had a laundry room and parking, close to restaurants.

the pool could of been clean there was ants in it

husband said the continental breakfast was just okay

breakfast was really good laundry facility was also

the pool was nasty

breakfast timings start from 6 am. very few hotels start such early.

i loved the location, and the bedroom was separate from the room and the full kitchen

makes life easier with kids

breakfast and the perks. gym, pool etc.

two-bedroom accommodation, friendly staff, nice breakfast and light dinner (unexpected), gym and pool, and free parking on site

rooms within the suite for kids and adults

good breakfast, comfy furniture, has a gym and a pool with a hot tub which we had all to ourselves (travelled at the end of october)

friendly helpful staff, good breakfast choices, fantastic shower, reasonable price

liked the room and the breakfast

too many kids with non-involved parents. 10 people in spa?

is the 3rd time inhave stayed at this hotel and everytime the pool water is freezing and you can not swim

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

the spa tub is just a huge bathtub

room & spa bath

the case then they need to put more than two bath towels in the room—especially given the spa tub

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

very clean good breakfast and great location

shuttle to airport. good breakfast

the room was spacious and clean. the pool was great.

the service was excellent the room was excellent jessica and all the staff was excellent the breakfast was excellent everything

breakfast was slightly underwhelming with your standard setup, but was missing a meat protein

good location. clean. nice pool.

the pool was ice cold

breakfast, loved the pool

early check in, clean, breakfast

pool is nice and clean but closes by 9 pm

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

pool was open and kids got to swim

the conveinence of the kitchen

loved the kitchen, dining, and living area

its not in a bad area and gym was open 24hrs

friendliness, options of fitness center, breakfast was amazing and so was the pool!!!

we had to go downstairs and use the bathroom by the gym throughout our entire visit

kitchen too close to bathroom only one chair

clean. helpful staff. shuttle to mall very convenient.

oh, and the 24 hr gym was not cleaned daily

wifi connection terrible

i had problems connecting to the wifi.

everything except the wifi was not working

wifi was hard to connect the first time.

wifi and noise.

free breakfast had no meat

clean rooms and everything was available. the breakfast was good

breakfast was decent with choices - not just a bran muffin.

there was a laundry on site for guests to use but again we did not use this facility

breakfast was hot and plentiful, had available space for seating

additude of employees great room lots of parking chooses i had a semi truck ,just the

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

everything. the spa mainly

the spa tub and updated rooms

i loved the spa tub.

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

room was clean but the spa was not first time ever

they leave the kitchen door open and the kitchen was a mess the whole time i was there

and hot tub were out of order, kitchen had no flatware or dishes, tv did not work, and bathroom door was broken

was disappointed to find the pool was closed, no explanation given

not much on breakfast but that's why you have the kitchen to cook too

pool was closed. and the room could have been cleaner

proximity to airport and the free shuttle service

free shuttle service to the train station!

accommodating and the shuttle service was made available to take us to the airport, as well as pick us up upon our

maybe more staff in the morning at breakfast when hotel is booked.

if you wanted you could use the gym or the pool at any

breakfast was fine

lovely friendly staff, great fresh breakfast

both at the front desk and at the breakfast buffet

my room was clean, the staff greeted me warmly and breakfast was very good

it wasn't until the next day i realized there was a shuttle available

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

the bar shoul be cheaper.

great pool and fitness room hours

ate at the bar area and food was good and timely it is near the airport and our son used the shuttle to get to the airport at 4:30 am would

staff was nice and the young lady in the kitchen on saturday night (2/25) near closing went out her way to make sure our food was good

and shuttle was very

no kids under the age of 18 in the pool after 9:30pm

enjoyed the fitness center and bar area

the shuttle and driver are always quick and friendly to pick up and take to the airport

also, it was nice to shoot a bit of pool at night

excellent room and service. i loved the open bar and pool.

i picked this hotel for the gym and free breakfast but discovered the gym is closed and the breakfast is only cereal - no hot

everything was easy. from signing in to shuttle picking us up after 10 days away.

to airport and excellent shuttle service

location to the airport and so easy to get a shuttle

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

insecure wifi

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

wifi was not good.

wifi

comfortable bed & kitchen too

does not have shuttle

good location, nice size pool and hot tub, very clean and updated, great room with a nice view.

i even got an early check in, which was clutch after a red eye from the west coast

would have like to be informed that the pool and spa were open

the ammenities such as a hot tab and a pool were open and functioning properly

nice staff. large pool area. clean and excellent location

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

wanted to enjoy the pool for a few hours but unfortunately a group with about 15 kids came in the kids where unsupervised and made it impossible to even go in the pool so we left

the breakfast was lovely and the hot waffles were delicious

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

pool

close to the airport! good breakfast options! room was clean and comfortable!

the pool was the perfect temperature

shuttle available - took us to the airport at 4:45 am

lacking gym expert was bad for me cause i wanted to do exercise.

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

friendly staff with a nice bar to sit and relax at the end of the day

with paper document in room about hotel amenities like info on restaurant, room service, info on spa and

friendly front desk staff at on-site spa and initial hotel check in

laundry room & ice room available

got couples massages downstairs at the spa both times and it's always amazing

no elevator and the wifi kept cutting out.

strong wifi

even the shower wasn't clean, and wifi didnt work

wifi was good

wifi sucked

very nice hotel. excellent breakfast. shuttle bus waiting in airport, fast and easy

pool closed

inn was easily accessible,had shuttle service to the airport and an excellent breakfast

the shuttle is really 24 hrs and on demand, really nice

clean, new, spacious, friendly staff and very good nutritious hot breakfast!

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

my grand kids loved the pool and spa

employees here are great. pool wasn't freezing. very nice hotel

the staff was nice and courteous. room was very clean and enjoyed the breakfast selections.

nice room with whirlpool

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

-wifi worked well

decent wifi and clean room

couldn t get on wifi

it has cable tv, wifi and small fridge for your drinks

only great thing is no pet fee and my dog was with us

early check in nice staff

the breakfast was modest but better than nothing.

the breakfast is what i normally have

breakfast area was tight at times but it was the holiday times but it wasn't crowded to the point

breakfast was small but well enough for a day trip

in addition a breakfast that’s acceptable

breakfast was good as we paid the price

very good location. near by shops & restaurant. very good breakfast.

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

was clean and comfortable and the breakfast was great

continental breakfast was provided

there were extra blankets in the room for cold nights, and wish the pool looked a little

amazing staff nice pool and spa washing machines good location

the pool or the hot tub was out of service.

the hot tub and indoor pool was a great way to start and end the day.

key worked for room but not for pool or outdoor patio reentrance

door to the bathroom didn't latch all the way, the wifi was very slow which made it hard to work

some upgrades can happen for the gym and internet wifi overall if you re on a budget it s a ok place

to shopping ,malls ,etc having 2 beds and 1 sofa bed in the room was a bonus we did not get any wifi in our room ,we used our phone data all the time pool was disgusting, couldn't go

wifi didn't work - said it was unsafe and hackers could get onto my phone dirty beds

wifi low

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

gym was well equipped

the breakfast and the pool

:) breakfast was amazing

pool clean and ready as advertised, fresh fruit and nutty fruity oatmeal made for a healthy breakfast

pool was nice and warm as well

wifi -weak signal

vert comfortable bed, good wifi. excellent staff. free parking

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

there is also a hot tub ,kids can spend hours in the pool they also have a restaurant but have never gone because there were

too many young kids

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

wifi didn't work and when i asked a manager about it he looked at his phone and said,

the wifi was terrible and the bed was uncomfortable.

wifi and tv worked great and able to watch news in hd on a channel other than cnn

wifi quality was quite poor, even sending a picture was struggling

had

staff was very friendly and did their best to accommodate early check in for me which i do

was happy to stay here, but i would be happier if the gym was paid more attention about the equipments quality

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

free laundry

it comes with a kitchen with all appliances

candlewood provides free laundry facilities for its guests, which is a nice bonus

the wifi was terrible. it is so basic to get this up and running properly for your guests.

cannot connect wifi with my cellphone in the room. laptop works fine.

everything, no wifi no service!

wifi, location close to shopping and restaurants

rooms are small and wifi is very bad

the indoor pool is very small.

the college kids came in it was very loud and rowdy and unruly and uncalled for it they were banging on the

pool has no ventilation very stuffy hard to breathe

didn't even look at the pool. can't rate it.

everything is good and we like the maid service doing it 2 times a day. breakfast was good.

was great and awesum, customer service, pool, gym, breakfast

the staff even prepared our room for early check in for my daughter which was a bonus for me

really liked the fitness center and pool

was great and awesum, customer service, pool, gym, breakfast

longer hours for breakfast more air circulation on hallway

close to niagara falls,kitchenette, happy hour, laundry room, gym

comfortable king bed, well kept and nice kitchen. but stove too small

the property’s fault but the stay would have been even better if the pool, gym and sauna were

large room with very clean kitchen and bathroom

breakfast was also good

wifi worked only in certain places in the room

the wifi was fast

near all shops and restaurants shuttle to the airport free wifi breakfast included

the wifi was terrible and we were rarely able to connect so i had to use my data.

wifi is fast also - good value

breakfast was always done always fresh was good

less being offered in the breakfast bar than previous stays

would not let me get a new room tv was not working at first and i had to pay an extra $50 for a late check out even though i’m a member how insane is

close to airport with shuttle.

and the shuttle drivers

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

well sanitized wipes sanitizer available every corner in the hotel pool was nice and clean my kids enjoy ud83dude09 15 20 minutes from niagara

good location. clean rooms. great breakfast choices.

gym is 24 hours and has enough equipment

was very clean and update furniture, very friendly staff, parking lot was big enough, good for kids

staff was friendly and accommodating (late check out)

ev charging

pool was crowded by unsupervised children who were throwing footballs and running around

clean friendly staff, spacious room. pool was perfect

the drawer in my kitchen area was broken and wouldn't shut

we also liked the pool and gym and the breakfast was awesome

kitchenette is useful. hotel location is good.

no airport shuttle

we also liked the pool and gym and the breakfast was awesome

breakfast was excellent, staff really made sure everything was abundant and tidy

the design fwb was fantastic. nice pool and weight room facilities

free breakfast had hot eggs once other times only egg in english muffins, oatmeal

the breakfast staff was not very friendly

everything was great, especially the breakfast

pool and included breakfast were both wonderful

cleanliness, breakfast, service.

the staff was exceptional and the breakfast was one of the best we’ve had that is included in the price

breakfast included- pool great, excellent hours.

the breakfast and snack area is good

very clean. it is very close to the airport. and even ran a shuttle to the airport.

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

breakfast was hot & plentiful

breakfast, room, and gym were perfect for us!

good location, friendly staff, breakfast simple but delicious.

i really enjoyed the breakfast that was offered

honest i would not change anything about my visit we had a blast the hotel is very clean even the pool and public

comfort, cleaned, breakfast, and services are good!

breakfast can be improved with more items

on a weekend where there was a big bus of people staying for something so the lobby and swimming pool were packed

kids would say the pool was closed

of the laundry facility and vending machines

would have liked the kitchen supplies in room but i understood that they could have been requested

the laundry worked

another plus was the onsite laundry

like extended stays because of the kitchen and value

the fitness room was a little small and limited.

the kids loved the pool and we appreciated the breakfast boxes. everything was great!

clean rooms, clean and warm pool, hot breakfast

employee will went above & beyond 4 me & my kids excellent customer service pool/spa opened with sch times which was a + wit kids wld def

great location and very clean. fitness room had good equipment. staff was friendly.

they are very accommodating and helpful. breakfast is delicious

place was super clean , the room is very large , the pool is super nice, the stuff is very nice

great staff, nice pool area and good hot breakfast

get to breakfast early as it is very busy and limited if you come later

clean friendly breakfast

in a handicap suite with a king bed in it’s own separate bedroom, complete with a decent sized kitchen including an almost full-sized fridge, sink, dishwasher, microwave & stove top - just no

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a hotel

nothing. missed the hot breakfast

amenities are ok court , pool , hot tub and gym are bonus and bbq area

also not clean- dirty laundry from prior guest under pull out couch

although we didn't use it, the kitchenette was very nice and well-equipped

no basin outside the washroom and no kitchen platform in room 1.

ice machine or ice cube trays in the rooms with kitchenette.

the kitchen had everything in it except food items

would only recommend an extended stay room with kitchen