breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

had quite a few choices for breakfast and ours was delicious

i slept so soundly i almost missed breakfast

breakfast was included and had fresh fruit, a muffin, coffee, juice and an egg dish

everything was great from the room to our breakfast

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

room was upgraded from a small room for two to a suite with a small kitchen

would only recommend an extended stay room with kitchen

although we didn't use it, the kitchenette was very nice and well-equipped

no basin outside the washroom and no kitchen platform in room 1.

the kitchen had everything in it except food items

our first day at the hotel, the wifi connection did not work anywhere

d i always request) a refrigerator, free wifi, and functioning hair dryer

wifi didn't work and when i asked a manager about it he looked at his phone and said,

it was a just a little difficult to get the free wifi.

the wifi in the room was worse than no wifi

good location, friendly staff, breakfast simple but delicious.

i really enjoyed the breakfast that was offered

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

excellent value for the price, plus free breakfast

breakfast, room, and gym were perfect for us!

kitchenette was very accommodating with a larger fridge and a sink which most hotels do not have

i booked this hotel just because it has kitchen

kitchenette is useful. hotel location is good.

friendly staff appreciate the breakfast offered clean room

we also liked the pool and gym and the breakfast was awesome

very clean and well kept and breakfast was included

pool was over crowded and so was the gym , the breakfast was not even hot , and we went at 7:30 am , very early , everything was running

breakfast included- pool great, excellent hours.

free shuttle to the airport is very convenient

they have an indoor pool, is clean good restaurants around this area

wifi worked only in certain places in the room

wifi is fast also - good value

bed was comfortable, wifi worked well.

near all shops and restaurants shuttle to the airport free wifi breakfast included

the wifi was terrible and we were rarely able to connect so i had to use my data.

no pool, very noisy, construction etc. it could use a better breakfast selections.

no pet fee

free breakfast

less being offered in the breakfast bar than previous stays

free parking (though it didn't say so when booked), easily accessed, close to the airport (free shuttle); room was basic and convenient ; very early breakfast

the pool and work out room was great

room ready upon arriving. staff very helpful. pool very clean with plenty of towels/

pool and included breakfast were both wonderful

the pool was quite cold and the doors to the outside near the pool were open letting additional cold

beautiful room and bathroom, good breakfast variety, excellent coffee available at all times.

2) wifi did not work

no elevator and the wifi kept cutting out.

wifi connection was good. handy location for buffalo airport

hotel is dated and wifi and tv didn't work

our only complaint is that in our room in the 240s section there was almost no wifi

clean, new, spacious, friendly staff and very good nutritious hot breakfast!

good breakfast

kids yelling in hallways

rooms are great, breakfast is really good

so close to airport and great continental breakfast

amenities are ok court , pool , hot tub and gym are bonus and bbq area

housekeeping staff talked loudly outside our room which was across from the hotel laundry

was easy, hotel was exceptionally clean, staff was nice and helpful, pool and jacuzzi was clean and open, breakfast was great, checkout was easy

every morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

the rooms were spacious. the laundry availability.

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

friendly and helpfyl staff. comfortable bed. indoor pool. close to everything. good parking.

breakfast, location, comfortable beds

close to the airport! good breakfast options! room was clean and comfortable!

a tiny gym but with good equipment so able to get some exercise

very quiet at night, friendly/polite staff, good variety for breakfast, nice pool area for kids

free l2 ev charging available on-site

pool was nice

hotel was a fine choice because of its proximity to the buffalo airport and its airport shuttle

the staff was amazing and the shuttle to the mall and restaurants was a great touch

wifi

wifi was not good.

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

insecure wifi

the 24/7 shuttle service from the airport

my family swam in the pool and the water was very cloudy

were uptight and miserable and rude with kids and parents from a hockey tournament

the ammenities such as a hot tab and a pool were open and functioning properly

pool was very busy & looked cloudy so we didn't go in.

mary handled my request and put my name on list for shuttle

ok to spend a night and to wash your clothes there (laundry room)

i left before breakfast. i like the gym. i also like the long mirror

close to airport and quick shuttle service

elevator and if you have kids and extra luggage and get second floor be prepared to walk and drag your luggage

my kids said the breakfast was okay. the bed was comfortable and the room was clean.

billiard and gym

enjoyed the fitness center and bar area

excellent room and service. i loved the open bar and pool.

excellent room and service. i loved the open bar and pool.

staff were willing late at night to pick us up with their free airport shuttle, then took us back to the airport at 5:30 in am

the pool and service

late check out was very helpful

everything was clean n kids loved the pool... most staff was very friendly n kind.

candy bar regular size was $3

next to the airport w shuttle service

shuttle service to restaurants was an unexpected bonus.

i would have loved a breakfast to go bag with a muffin or fruit or something.

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

super family friendly breakfast was great

both at the front desk and at the breakfast buffet

didn’t like that the front desk lady was really rude also the breakfast lady was really rude as well to everyone

of the ladies working the breakfast area was kind of grumpy although she did not chirp on anyone from our family

great free breakfast, and attendants very helpful

friendly staff, great pool and good gym! beds were comfy and linens great.

family members were staying at this hotel and they let us meet for breakfast in one of the conference rooms of the dining area because the eating area was full

first night there a kitchen cupboard fell off, i told the front desk but they did nothing but left it on the floor

pool was closed. and the room could have been cleaner

not much on breakfast but that's why you have the kitchen to cook too

pool was not open

provision for room with kitchen

dirty laundry in hall. staff not professional or friendly.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

additude of employees great room lots of parking chooses i had a semi truck ,just the

i had problems connecting to the wifi.

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

couldn't connect to wifi.

wifi signal was weak

choppy wifi, needs improvement.

was excellent from the smooth check in to the large, comfortable room, amazing pool/spa and delicious breakfast

rooms and pool area were extremely clean

breakfast

the service, cleanliness and breakfast were formidable. the place is central, cozy and quiet.

breakfast was a hit

bed comfy, pool and gym both good and clean

the same group let their kids run up and down the hall yelling all night and knocking on people's doors

a lot of accommodations (restaurants, stores) pool was very nice

it was a decent sized room, the breakfast was decent. loved the kitchen area in the room

liked apples being available. great breakfast.

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

kids running around touching the fruit and almost getting burnt on the waffle maker

the warm breakfast

kitchen was fully equipped with anything we would have needed if we stayed more than 1 night

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

good location. clean. nice pool.

pool was slightly cooler than i would like.

it was very clean and comfy and the breakfast was great and the staff.

early check in, clean, breakfast

pool is too small.

at noon, area safe and convenient to shopping and activities, parking free and under cover, nice bar and restaurant, quiet rooms, comfortable beds, lots of towels and pleasant experience

the pool and hot tub was clean and comfortable

friendly staff with a nice bar to sit and relax at the end of the day

heated pool was cold

the hot tub and pool are the icing on the cake

tina was great, i called her for an early check in and she called me back when the room was ready

the staff! such amazing people especially tina! very clean and breakfast was amazing!

the breakfast was great, and the pool was wonderful along with the gym

the location, staff, rooms, pool, breakfast, etc

nice suite , breakfast every morning and a pool. it’s rite off main street

breakfast was excellent, the staff were super friendly and helpful, best customer service i've had

the airport shuttle

free shuttle bus service from/to the airport is convenient

shuttle to airport. good breakfast

the breakfast was amazing

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

very nice polite and professional i liked the pool and gym breakfast was standard but decent good size room crib availability late check out proximity to

breakfast was not very good. pool is very small and not well maintained.

needs good cleaning pool was cold gym equipment worn out wear ear plugs freeway noise starts at

we were all adults over 50

great staff. free fruits and cookies and drinks all day beautiful view of pool at breakfast.

nice rooms and staff. pool and hot tub. free parking

pool not available.

key worked for room but not for pool or outdoor patio reentrance

amazing staff nice pool and spa washing machines good location

the kids and i enjoyed the spa pool and swimming pool

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

we really enjoyed having breakfast with the other guests

the breakfast options looked good

the breakfast option was very good. this was very convenient.

a great breakfast and the host friendly manner that started the day off right.

check in was easy, layout was convenient, breakfast was very good

time at hotel it was wonderful, staff was perfect breakfast amazing, loved the pool and hot tub

the fitness center was essentially just a couple of treadmills, which is better than nothing

comfy beds. good breakfast and is close to a playground which the kids loved

pool was just a bit chilly

breakfast was excelent, happy hour was great...in all, property was way above our expectations

breakfast and the perks. gym, pool etc.

i loved the location, and the bedroom was separate from the room and the full kitchen

the breakfast was good

staff was great, the room was clean and the pool was awesome for the kids.

good location. clean rooms. great breakfast choices.

breakfast area was untidy (although very busy with guests so sure hard to keep up with) and ran out

great breakfast

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

wifi -weak signal

vert comfortable bed, good wifi. excellent staff. free parking

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

kids ate free at breakfast

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

this time we made use of the pool and was great that it didn't have an overload of chlorine

best pool me & my family ever got in great water temp very comfortable beds .

the indoor pool is very small.

it needs later pool hours

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

staff was very friendly and did their best to accommodate early check in for me which i do

rooms are small and wifi is very bad

cannot connect wifi with my cellphone in the room. laptop works fine.

wifi speeds not guaranteed even in premium. that's the only setback.

the wifi was terrible. it is so basic to get this up and running properly for your guests.

everything, no wifi no service!

the staff really nice and professional,i love the kitchen

free laundry, exercise facility

there are no restaurants in this hotel, though it provides more than enough kitchen facilities to fend for oneself

he looked like he had just come from the gym and seemed totally clueless about basic procedures

was happy to stay here, but i would be happier if the gym was paid more attention about the equipments quality

the spa tub and updated rooms

a cold spa

room was clean but the spa was not first time ever

i loved the spa tub.

everything. the spa mainly

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot tub and pool, pantry, business center

the property’s fault but the stay would have been even better if the pool, gym and sauna were

also free laundry

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

was too early, finishing at 9am which meant that by the time we were done in the gym, breakfast was finished and we had to grab something else elsewhere

really liked the fitness center and pool

nice pool and workout room

this place is clean and had a great breakfast.. only issue was hot tub was out of order

the pool area looked nice

very clean, friendly staff, good variety for breakfast

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

breakfast was good as we paid the price

very small breakfast option but the price of the room made up for that

the staff was very kind ! breakfast was good !

the breakfast!!! it was just breads, bagel and juice

was clean and comfortable and the breakfast was great

breakfast hours

we had to take our laundry to the front desk and pick up clean towels

the hotel is located in a green area,breakfast is good ud83dudc4d liked the pool and gym.

location,breakfast and pool

hotel looked new and the kids enjoyed the pool

the pool small but ok for the price and for kids

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

i like the cleaner and the breakfast

the drawer in my kitchen area was broken and wouldn't shut

of covid-19 i didn't have access to the pool or gym

everything was fine but needs a little laundry update.

would have liked the kitchen supplies in room but i understood that they could have been requested

nice laundry room

kitchenette was fantastic

nice small kitchen and laundry

fitness center perfect and the breakfast was not fancy but many varied and tasty

pool and breakfast, very nice staff.

it was awesome that i had a jacuzzi and the pool was actually heated

and a small fitness center

fitness center perfect and the breakfast was not fancy but many varied and tasty

the breakfast was cold and undercooked. on a happy note the coffee was hot and fresh.

hoping for varieties for breakfast

breakfast pretty good

breakfast food selection was very good

pool was very relaxing

we didn’t have anything from the restaurant and haven’t use the pool or mini golf (included in our fare) so i can’t give an opinion on that

grounds were beautiful, lovely rolling hills, a pool and putt putt course

they accommodated our request for early check in

nice pool to use in summer heat

com website stated that the facility's pool and fitness center were open, which we prepared for

clean friendly breakfast

website failed to mention that the pool/fitness area are still closed

th3 room was spotless, beds comfy and breakfast was good

pool was very very cold…. unable to swim

wife is coeliac and the kitchen staff went out of their way to make sure she had really good gluten free food

wish the kitchen was open

hotel is not in downtown, however the shuttle downtown made it worth staying at this location.

kitchen lacked utensils, towels, porcelain cups

food and bar had a great atmosphere and tasty food

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

the bed was very comfortable and the spa tub in the kennedy suite was nice.

the spa tub is just a huge bathtub

the case then they need to put more than two bath towels in the room—especially given the spa tub

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

needed to do laundry and the dryer didn't work

i was told that there were not any clean and i would have to wait until someone came in to do laundry

always a benefit to have breakfast included (standard continental buffet with some good waffles and

breakfast selections, considering how small it was

free breakfast had all the basics

got back at 1030pm and found the bar dark and the lights out

the breakfast was also very good with plenty of choices

they also have a bar that s open from 5pm-10pm, quite a selection of wines and beers and also a small menu of

we spent most of our time at the pool - which was very nice as well

the lobby was fun and welcoming, the pool was easily accessable and there was a fire pit

we appreciated that the self laundry

glady helped us with an early check in. knew the area, friendly staff

nice suite... very well equipped 24 hour gym was also greatly appreciated

everything how fridays was connected the gym the beds and the tvs and bathroom

loved the healthy choices for breakfast

didn't know there were breakfast there.

pool,small bowling alley, nightclub all within

stay was great but the rooftop bar was way too small for nye and no dance floor

didn't eat the breakfast

no toiletries and breakfast.

convenient customer laundry, paid by credit card

allowed an early check in after a long haul flight

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

hallway smelled like smoke and laundry

location and that they had a laundry room and parking, close to restaurants.

kitchen staff helped us to get the special egg for my kids other than what they served

no written info about staying there, gym room, breakfast times, etc.

amazing, friendly staff and a delicious breakfast with a waffle maker

all you herd was doors slamming and kids running upstairs all night

kids loved the bird in the lobby

there was no wifi signal at the room and we complained two times, but no solution was provided

bad wifi internet, mattress too soft, old fashioned hotel.

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

calls were not forwarded to the room), the same goes for maintenance; also last but not least the wifi in our second room sucked so bad we had to get an extra data add-on for our phones

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before we even got

the pool water was even a perfect tempature

the pool was nice for our kiddo

pool must be opened

the bar was opened later, but not a huge issue since there’s plenty of nearby bars

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

happy hour and breakfast were great. their driver ian was great.

breakfast was amazing and we enjoyed sitting on the outdoor patio

+complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

breakfast was so delicious served beautifully at the table

are all fantastic, the breakfast was the best i've ever had at a hotel, the fire room and front bar are beautiful, loved the complimentary drinks

staff, location and wifi

clean, easy to connect wifi

slow wifi

no wifi

wifi was horrible and valet was slow and ridiculous you have to pay$25 a day for parking when you

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

love everything about the hotel especially the pool the valet service in the continental breakfast in the

opting out of valet parking was difficult for the staff to accommodate

valet parking , friendly and professional clean rooms

breakfast was okay but no protein like eggs, sausage or bacon

the front desk was helpful and the bar was comfortable with nice specialty drinks

comfortable clean room, and had great bar food and drinks in the lounge.

bed like a cloud. gym was insane.

very friendly staff and the bar down stairs had amazing drinks and appetizers

great location, nice big room, nice bar and resto.

trouble with wifi rooms not cleaned until late afternoon and on day not at all

the free wifi was much appreciated

first off, charging a fee for premium wifi is unheard of in this day and age

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

wifi didn't work the whole time i was there

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

included wifi was convenient

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

as i mentioned above, just the pool/pool area.

location perfect staff friendly. pool spa nice touch.

and pillows were very comfortable, nice tv and lots of channels, eveything i needed in a room, pool and hot tub were very nice

the coffee bar/ drink bar hours are not convenient

the beds were nice. the shower and pool were amazing

ii especially like the small pool and modest gym facilities

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

very friendly staff and very good food for breakfast. clean and comfortable room

always beautiful , spacious, clean , late check out my go to family hotel

good breakfast. very clean. parking good.

breakfast was simple but had some good variety

the breakfast every morning was so yummy, the pool was warm and clean, along with the rest of the place

the breakfast area was clean, well stocked and comfortable

the room and the breakfast are great!!! totally worth of the money!!!

the breakfast was delicious, especially the scrambled eggs

breakfast was decent

good room and comfortable bed. very quiet and decent breakfast. friendly staff.

only great thing is no pet fee and my dog was with us

early check in nice staff