the breakfast was great, and the pool was wonderful along with the gym

i liked it all. the breakfast was great and the employees were very friendly and helpful.

breakfast was banging

very friendly and accommodating staff. very clean. great breakfast.

missed having a continental breakfast in the morning, but it is understandable with the covid-19

they accommodated our request for early check in

grounds were beautiful, lovely rolling hills, a pool and putt putt course

nice pool to use in summer heat

we didn’t have anything from the restaurant and haven’t use the pool or mini golf (included in our fare) so i can’t give an opinion on that

i went with me and 2 kids

comfy beds. good breakfast and is close to a playground which the kids loved

check in was easy, layout was convenient, breakfast was very good

i thought there could be some more choices for breakfast and more fruit.

too many kids with non-involved parents. 10 people in spa?

like the fact that the laundry was complimentary and there was a hot breakfast every day

the hot water was a little iffy. it never got really hot in the kitchen.

the kids and i definitely enjoyed like we always do and will be returning they didn’t want to leave

breakfast was great

not enough trash bags to accommodate 6 people and kitchen trash receptacle should be larger

it was a just a little difficult to get the free wifi.

the wifi in the room was worse than no wifi

wifi didn't work and when i asked a manager about it he looked at his phone and said,

wifi and tv worked great and able to watch news in hd on a channel other than cnn

the wifi was terrible and the bed was uncomfortable.

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

dirty laundry in hall. staff not professional or friendly.

additude of employees great room lots of parking chooses i had a semi truck ,just the

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

no elevator and the wifi kept cutting out.

wifi was good

hotel is dated and wifi and tv didn't work

strong wifi

wifi sucked

wifi was not good.

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

insecure wifi

wifi

could have had a few more options for breakfast, for example there were no eggs.

breakfast area custodian was rude to 3 gentlemen sitting down at table next to me

shuttle available - took us to the airport at 4:45 am

they had a pool and gym, which would have been great if we were there longer

clean room, breakfast selection great!

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee

wifi is fast also - good value

wifi has weak signal..

near all shops and restaurants shuttle to the airport free wifi breakfast included

wifi worked only in certain places in the room

bed was comfortable, wifi worked well.

hotel was a fine choice because of its proximity to the buffalo airport and its airport shuttle

the gym

hotel staff was very considerate and accommodating, the pool and hot tub were clean and enjoyable, the breakfast was perfect

leisurely swim in the pool and soak in the hot tub helped me sleep very soundly

pool and breakfast

nice staff. very prompt and convenient shuttle service.

the shuttle is really 24 hrs and on demand, really nice

got an early check in which was most appreciated

bother us because we were just passing through, but normally with kids we look for hotels with pools

that the pool wasn't open

kids don't have chocolate during packets for morning coffee time

board games and pool table were a very pleasant surprise and something we took advantage of

lounge area was good and gym

the swimming pool is small but good enough for my kids.

excellent room and service. i loved the open bar and pool.

shuttle service at 4 am after an early

laundry machine needs maintenance

gym needed upgrades

the laundry room is listed as an amenity but not available.

clean quick, shuttle to airport, parking, and nice desk person

to the airport and shuttle service driver was nice

and the shuttle drivers

close to airport with shuttle.

nice and clean room bed was comfortable !!free airport shuttle

staff was friendly and helpful. breakfast was prepared well and tasty.

pool was very busy & looked cloudy so we didn't go in.

does not have shuttle

the pool and the gym. spare bed in the room.

just don't try to walk to the hotel even though on the map it looks close, take the courtesy shuttle)

an hour to the fall. airport shuttle is not on time as they pick up customers from a few hotels.

i had problems connecting to the wifi.

remember when i researched it included wifi which it did and breakfast which was not , so 2 people 4 days stay at 15 a head cost us an

wifi signal was weak

wifi and noise.

fix the wifi

breakfast was pretty good also, had options that the kids really enjoyed

appreciated the free shuttle from the airport

should be more clarity concerning the non-shuttle service from the airport

shuttle doesn't take you far enough

the pool was nice. the high ceiling in our room made the room feel big.

the home2 suites have kitchens and living quarters in the room area

seemed new, hotel and room were very clean, lots of breakfast options (including gluten

breakfast was good but would be nice if there was a ham or sausage option

the kitchenette and the divider

excellent location and caring front desk. breakfast was amazing.

breakfast was hot & plentiful

easy to find, clean & great breakfast!

breakfast good

nice size room. nice hot water. gym was good.

and secure ud83dudd10, breakfast was great

they have a 1 1/2 hour time slots for the pool

close to the airport and the free shuttle to airport was prompt

fitness center had a variety of machines but you were really only able to use the weights,

walking to the hotel from airport is doable....shuttle also avaliable. clean rooms. nice staff

next to the airport w shuttle service

without a car, not much in walking distance, although there is a hotel shuttle bus that delivers you within 3 miles

free gym and pool what more you need

free shuttle to the airport is very convenient

the salt water pool was also very clean and well kept

very clean and well kept and breakfast was included

location pool cleanliness and staff

that worked the day shift can understand doing your job but it's how you talk to people made kids nervous and i had to get a little nasty

the breakfast staff was not very friendly

free breakfast had hot eggs once other times only egg in english muffins, oatmeal

huge room, very clean, wonderful breakfast setup

the shuttle was already at the airport when we got off the main entrance and only took couple of

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

the shuttle to and from the airport was very good and timely

shuttle service to restaurants was an unexpected bonus.

the front desk staff was amazing and shuttle was so convenient.

gym room was extremely dirty, no towels and trash throughout the gym

the shuttle was very timely

breakfast and friendly customer service!

the pool and hot tub were a great bonus to an already nice hotel

pool nice parking lot friendly staff price breakfast had variety comfortable and clean rooms and

very cute!, i love the kitchenette and it had a hot plate. and the price was great.

knew not to expect anything more than a continental breakfast but my wife has yogurt every morning and this was not available

pool was out of order. hotel could be cleaner. better signage needed.

breakfast was amazing

pool was not open

the breakfast was delicious

had quite a few choices for breakfast and ours was delicious

breakfast was included and had fresh fruit, a muffin, coffee, juice and an egg dish

breakfast consisted of fresh fruit , cheese egg dish, , blueberry muffin-excellent tasting

i slept so soundly i almost missed breakfast

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

all the food was for kids.

breakfast was not very good. pool is very small and not well maintained.

very noisy kids in the hallways

there were a ton of kids creating havoc in the pool area and making noise in the hall by our room after 10pm

used this location for the large vacant lot attached to the hotel to park our class a rv and the vehicle we tow

room was upgraded from a small room for two to a suite with a small kitchen

ice machine or ice cube trays in the rooms with kitchenette.

quiet there was a small kitchen and safe parking.

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

no basin outside the washroom and no kitchen platform in room 1.

breakfast was very good! we were especially fascinated by the pancake machine! ud83eudd70♥️

early check in, clean, breakfast

the pool and the breakfast served in the morning

pool is too small.

the pool and the breakfast served in the morning

the warm breakfast

didn't have breakfast

deep cleaning like scrubbing walls and shampooing the carpet also the pool only goes to 4ft my kids didn’t like that

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

it was dirty linens and fairly old got stuck in the elevator and kids running everywhere

nothing ... would have liked parking and airport shuttle ....

cleanness; free parking, free breakfast; free coffee 24/7

the service was excellent the room was excellent jessica and all the staff was excellent the breakfast was excellent everything

was wonderful, the location , the breakfast, the cleanliness of the room, comfortable beds, designed work/ study area was perfect for

i booked that evening and the shuttle was waiting when we exited the airport

the pool and gym were both open; the gym had plenty of equipment including dumbbells and a cable machine

the cleanliness of the hotel. the kids loved the pool

great breakfast. everything was very clean.

the breakfast was also good

the breakfast and the pool

only great thing is no pet fee and my dog was with us

early check in nice staff

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

the room wasn't cleaned and the pool was cold

free breakfast had all the basics

two sets of towels and didn’t replenish the breakfast

husband said the continental breakfast was just okay

the pool could of been clean there was ants in it

wifi didn't work - said it was unsafe and hackers could get onto my phone dirty beds

some upgrades can happen for the gym and internet wifi overall if you re on a budget it s a ok place

wifi low

door to the bathroom didn't latch all the way, the wifi was very slow which made it hard to work

to shopping ,malls ,etc having 2 beds and 1 sofa bed in the room was a bonus we did not get any wifi in our room ,we used our phone data all the time pool was disgusting, couldn't go

the breakfast options looked good

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the breakfast option was very good. this was very convenient.

breakfast was freshly prepared every morning with a rotating menu

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

were'nt notified of pool closure. had to travel to sister location. okay but inconvenient

basketball half court, bbqs, fire pit, gym available for guest use

kitchen area is great

would’ve been nice to know not full breakfast or pool/gym not open

i loved how spacious our room was and it was also very nice to have a kitchenette

breakfast

we both enjoyed breakfast

nice room with whirlpool

comfortable beds, pool, gym, breakfast location of hotel

the hot tub and pool combination

we had to come back for the comfiest beds, nicest bathroom layout and convenience of the hooked bar and restaurant

parking was a little limited close to the lobby but we were able to secure other nearby parking.

feel more comfortable with paper document in room about hotel amenities like info on restaurant, room service, info on spa and

overall excellent travel experience , had a late check out and loved the staff

rooms were beautifully updated, the pool was open til midnight, and the covered parking was great

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

the hotel pool and spa were a big hit with the kids and adults!

location perfect staff friendly. pool spa nice touch.

was hard for the price, should offer free breakfast kids running around hallway and yelling

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

the coffee bar/ drink bar hours are not convenient

wifi is really really bad. literally unusable.

wifi was horrible and the price i was quoted from booking

the wifi in the hotel is poor but the coffee shop in the lobby has great wifi

bad wifi internet, mattress too soft, old fashioned hotel.

also, could not get wifi in the room at all which they were unable to resolve

nice rooms. eclipse welcome package. nice view of square. nice gym. nice staff.

no whirlpool.

love the restaurant on the 2nd floor & gym/pool is below ground level, felt very safe

i like the gym. i like the rooms it was clean it was comfortable.

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

the kitchen staff was very friendly and even served us when the kitchen was closing in minutes

good customer service the shuttle vehicles that they have is very helpful

gym was also clean but i wish there was a pool

the shuttle drivers were also great and very helpful

wish the kitchen was open

everything how fridays was connected the gym the beds and the tvs and bathroom

nice suite... very well equipped 24 hour gym was also greatly appreciated

glady helped us with an early check in. knew the area, friendly staff

the breakfast tastes good. nice big room with a view.

distance to several food options, free on street parking from 5:00 pm - 8:00:am, very good breakfast options

staff, location and wifi

clean, easy to connect wifi

wifi was not working

wifi was so slow and broke down frequently

slow wifi

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

we used the gym as well as the hot springs pool

pool could have been bigger

we used the gym as well as the hot springs pool

valet parking , friendly and professional clean rooms

one tiny bar of soap to wash our hands and no face clothes

it was cool. hard to get towels and bar soap when we needed them.

stay was great but the rooftop bar was way too small for nye and no dance floor

not have breakfast

the pool was nice and we also enjoyed the steam room

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

included wifi was convenient

the pool is short but a simple rectangle that never had kids in it so we were able to swim

trouble with wifi rooms not cleaned until late afternoon and on day not at all

the free wifi was much appreciated

wifi didn't work the whole time i was there

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

first off, charging a fee for premium wifi is unheard of in this day and age

shower head , location. gym, pet policy

excellent, nice staff, great room, nice bar and resto.

the front desk was helpful and the bar was comfortable with nice specialty drinks

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

comfortable clean room, and had great bar food and drinks in the lounge.

the kids and i enjoyed the spa pool and swimming pool

key worked for room but not for pool or outdoor patio reentrance

nice rooms and staff. pool and hot tub. free parking

pool and how clean the place was.

the pool or the hot tub was out of service.

breakfast is excellent!

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

would have preferred traditional breakfast items like eggs, pancakes, fruit.

your first drink is on the house and the bar is grand and welcoming

and enjoyable; i wish i had noticed the bagels, rye bread, toaster, butter and jams on the bar but the cinnamon-walnut breakfast bread was delicious

gym was clean and well equipped

the free breakfast was better than most places i've been to

amazing, friendly staff and a delicious breakfast with a waffle maker

the breakfast was amazing it was hand cooked and everything was fresh

all you herd was doors slamming and kids running upstairs all night

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

a cold spa

the spa was the great part

room was clean but the spa was not first time ever

i loved the spa tub.

nice location, friendly staff, nice pool.

they also have a bar that s open from 5pm-10pm, quite a selection of wines and beers and also a small menu of

cut time in the pool

didn t get a chance for breakfast but i did get some juice

continental breakfast was well varied and fresh

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

had an old laundry smell

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

the laundry room was perfect for travelers

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

room & spa bath

the bed was very comfortable and the spa tub in the kennedy suite was nice.

the case then they need to put more than two bath towels in the room—especially given the spa tub

the spa tub is just a huge bathtub

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

wifi -weak signal

vert comfortable bed, good wifi. excellent staff. free parking

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

easy to find, plenty of parking, friendly and helpful staff.

were fast and close to the parking area

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

staff was very friendly and did their best to accommodate early check in for me which i do

wifi speeds not guaranteed even in premium. that's the only setback.

rooms are small and wifi is very bad

the wifi was terrible. it is so basic to get this up and running properly for your guests.

wifi, location close to shopping and restaurants

everything, no wifi no service!

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

close to ub and nice breakfast in the morning

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to the

didn't even look at the pool. can't rate it.

not many breakfast options for those with food allergies.

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

the pool was small but perfect for a splash with the kids

location, cleanliness of room, friendly staff, complimentary breakfast

very quiet, well taken care of (is only about 2 years old), wonderful breakfast (included), pool, is all no-smoking, good location for us, free parking, access is by room key to doors and

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

location was excellent, free use of laundry was a plus.

access to a gym, laundry room and towels when needed.

free laundry

access to a gym, laundry room and towels when needed.

suite with complete kitchenette, which allowed us to cook in our room

breakfast is excellent: eggs, sweets, you can make waffles, tea, coffee

friend and i , we really liked the nice room, reception is very friendly, extremely clean, breakfast in the morning

one of the best microtels i've stayed in. clean. attentive staff. decent free breakfast

location near where i was going to spend my time and friendly staff. breakfast was nice too!

clean, helpful and friendly staff, very nice continental breakfast

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

really liked the fitness center and pool

the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

there weren’t towels by the pool.

only thing i wish was more variety than the same breakfast

gym was a little limited and the tv didn't work on the bike, but overall the gym was functional

rooms were well arranged for a family. very good breakfast, fresh fruits.

the laundry facilties were not working correctly

the kitchen area was terrific and would be great for an extended stay

traveled a lot and never experienced such a nice staff, from the woman cleaning the room, the kitchen staff and the front desk

staff was friendly and accommodating (late check out)

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

good breakfast

excellent breakfast and perfect location.

like the mini kitchen. the fitness room was very nice. i loved the breakfast options.

they should have the instructions to use the laundry

was pretty good not a lot to choose from but enough to put a meal together for you and the kids

on a weekend where there was a big bus of people staying for something so the lobby and swimming pool were packed

the gym was nice and clean but there was limited equipment in the gym (if someone was already on the

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

kitchen was unequipped. no dishes, utenlsils, etc.

convenience of kitchen during longer stay

really wish the kitchen had anything in it to cook or eat off of or with

would have liked the kitchen supplies in room but i understood that they could have been requested

the room was clean and the size with the kitchen was just the right fit for us

kids running around late at night

decorated, very clean, plentiful breakfast, staff very pleasant and helpful, great

clean rooms, clean and warm pool, hot breakfast

pool and jacuzzi is nice

and a small fitness center