also there was a little play area in the breakfast room for kids

staff very friendly and kind. lovely gifts in the room for our kids.

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

the tv didn t connect to the wifi so we couldn t watch netflix (that s complaining on a high level, i know

the main reason was the fact of being pet friendly

the family room included a room with a bathroom with a frosted windows shower which my teenage kids weren t

hotel was in an excellent location close to everything and great for traveling with kids

very nice service, clean and comfortable room with kids, thank you very much :)

given that we were with small kids, this was a huge hazard

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :

room was very spacious, and included another sofa bed, which turned out to be a big fav by kids

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

it does not have a bar but there are plenty near by

good fast wifi

amazing location especially playground next door for people with kids plus short walk along river to guggenheim

child seat in restaurant, not so good breakfast for kids

check in is a bit slow and the wifi password should be printed and not hand written (we tried a few times to

great location. fabulous friendly staff. great bar & restaurant next door.

the bar is also great

the restaurant and bar were great, service and food outstanding

got an early check in and best room

front of house staff seemed a little inexperienced for such a high quality kitchen

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

reception & room service staff were really attentive and helpful

is no breakfast option possible at all, so when travelling with kids you need to consider this

wifi is fast, no problems with the connection

wifi was very spotty

de wifi was very slow.

wifi is spotty

to separate us into separate floors which was disappointing as we were no longer next to my kids

nothing for kids at the hotel: no food no facilities

convenient location. spacious room for family with 2 small kids.

the kitchen wasn t flexible to accommodate kids menu

it was a bit of a disappointment after a journey with the kids but the staff managed to prepare the room in

it was very pet friendly and they offered you a small bag with goodies and a bed for your dog.

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

beds, and most importantly, it was our first time traveling with a dog, and they were incredibly pet-friendly

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and

was a better room that was unused than the one i had booked, and whenever i called, reception and room service

breakfast wonderful, the whole experience at this hotel was first class, 5 star

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

the service was amazing, the breakfast unmissable

breakfast delicious

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

location was great we walked to the old town for dinner with the kids and it was close to many shops etc

they had goodies for the kids which was very nice! the location was excellent.

was large and comfortable with one super king size bed plus two fold-out single beds for the kids

comfortable for family of 4 with a separate area with 2 sofa beds that opened for the kids

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

my kids wanted to play a board game while waiting out the heat around midday, and there are no decent

the staff very helpfull, there is a bar open 24h highly recommended

the internet ( wifi ) never worked

lots of electrical outlets and excellent free wifi

there is staff 24/7 and a bar with snacks

nice room and stay with kids had a beautiful view over the city

i don t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice location, pet friendly, parking for motorcycle, friendly staff! ;)

choose this hotel online for the parking and the pet friendly option

we travelled with kids, a small playing area could have been nice

great for families and kids, close to tram for connection to metro so getting around was a breeze

and seems there are kids that time also they're running in the hallway

the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a

and what i absolutely loved is the surprise kit for the kids

felt a bit stuffy and with young kids we didn't feel safe keeping a window open on the 7th floor

food could be a bit earlier in bar as only starts at 8pm .as travelling with young kids

location and two interconnecting rooms we wonderful for the kids

room service for dinner, delicius, kids ate everything my 11yo son said it was the most comfortable bed he has

but staff surprised me with a greeting note, champagne, birthday cake and sweet treats for my kids

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

near facilities even a playground for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

playground nearby if your kids are bored

kitchen fully equipped

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

location, friendly staff, fast and reliable wifi

wifi good

nicely decorated room;very near the old town;friendly and helpful staff ;good wifi

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

junior suite perfect for a family (two kids)

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

very poor wifi reaching only parts of the room - even with notebooks with good wifi cards.

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using

our friends' kids had a great time exploring the space

wifi very

huge room and early check in on arrival from the airport.

to everything (even to the bus from/to airport) room is large and all equipments are more than ok gym room on

had a bar for cocktails at night , wonderful full french

internet wifi was unreliable and slow

well situated to walk to guggenheim and old downtown, exceptional staff and room service

room service is a huge plus

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

pet fees 25 per day

to pay extra to use spa/indoor pool and kids weren't allowed, had to pay for parking and we weren't advised of

kids were not allowed to use indoor pool

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

they had board games in the spacious and comfortable lobby which we palyed with our kids in the evening before

the indoor pool is in the health complex next door, is 20 euros per person, and kids

had quite a lot of noise from traffic in my room (my kids didn't hear anything)

room service was delicious and good value for money

small hickup in our room service order

no secure wifi

everything was excellent , however found the wifi a bit slow

an excellent stay with young kids - highly recommended

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and

an excellent stay with young kids - highly recommended

many little presents for parents and kids

the kids said the staff were really friendly to them, there were free soft drinks available in the

kids had a normal size room, beds were comfortable and room was clean

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

they are better suited for older kids

location, view from the terrace, staff at breakfast and reception, breakfast, concierge and the rooms everyone

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

room was gorgeous. breakfast was very tasty. cocktails were amazing.

in addition charge 4 eur for each room service

great rooftop bar and food

perfect location, welcome desk decoration, all day free catering, kids welcome kit

requested a cot which we got in the room but also received a baby bath and kids pack

gym could have been better equipped. spa relatively expensive.

the honesty bar was a great idea

spa was ok but the hammam not hot enough

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme

entering the hotel sometimes, certainly with kids, is very unpleasant due to the smoke

details for the dog and kids.

loved the little play corner for kids in the restaurant where breakfast was served

buffet breakfast was sensational and set my wife and i and the kids up for the day

about the size of 2 double beds, when there s kids in the pool it s not at all relaxing

the family room accommodates two adults and two kids. good location. parking available.

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

best sleep we had in months (away from the kids ), breakfast delicious, wonderful location

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed

breakfast fabulous location close to underground and tram and walking distance to the old town

room service was excellent

a short walk to the guggenheim museum in one direction and the old town bar district in the other

room was lovely, the parking solved a few problems and the breakfast was very good

and the gym nearby was included and definitely has exceeded my expectations

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible

pool is rather small - no place to sit while the kids

the architecture of the hotel is very impressive, and our kids enjoyed the balcony pool

friendly staff, also towards our kids

great location with park and playground on the doorstep for kids

our kids loved the breakfast

had a pull out bed for the kids but it was really uncomfortable

posh & executive feel that was really nice for the kids to also experience

and breakfast were not included in the price and we had to purchase 2 rooms for 2 adults and 3 kids costing over

kids being sick and fighting in the streets outside from 4am until 7am

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs

location is great, quiet, with the big garden, parking and place for barbecue

the house had everything imagineable - good wifi, streaming tv, fully equipped kitchen, large dining table for

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs

we always found free parking space near the funicular

bathroom doors are transparent glass and not privacy if your are with kids

was good, big bed for us was great, sleeping sofa was perfect for the kids

glass door and the glass shower door didn't give us privacy specially with kids

more variety for dinner and also more comfort zones or play areas or loungefor families with kids

a slightly late check out was accommodated and luggage stored until my departure time

kids screaming in the hallway which the hotel can t control but yes a bit noisy

great attention for kids

the bed for the kids was not so good and their room lacked air-conditioning

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

bringing our pet to a room like that costed us 25

i wish they would have had laundry service or washing machine.

several things: - wifi didn't reach our room and because they were out of space

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned

waited at the bar for ages for a drink but gave up and went to bed

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

the staff was very helpful and was very comfortable and easy parking

wifi good

clean, free parking and less than 10 minutes to the airport

wifi wants great but that s ok for the level of all other services

parking is easy, check in was smooth

we were just waiting inside the hotel since the kids were cold

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves

my kids would've appreciated internet tv. ;)

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

we stayed in a family room and the roll out beds for the kids could have been a bit comfier.

of the bedroom is a kids bedroom with bed for kids

nice apartment between bilbao and portugalete with balcony, tv and well equipped kitchen

kitchen very old and basic

parking space in nearby garage - essential if you have car

cafeteria and hotel bar closes early

basic bar area

friendly bar with snack food available

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff

temperature a little too high and a soap bar would be great in the bathroom

easy access, secure parking, comfortable with all we needed

parking was included in the price

we had a great time when our sons visited with the grandchildren in the bar and the kids room

everything in the room was nice, the play area is excellent for kids.

perfect for families; my kids enjoyed the playroom

great selection and kids loved the breakfast doughnuts

no children's menu/not much for kids to eat

private parking

great to have parking included and location to train station perfect to get into bilboa - 14 mins on train

good parking

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning

free parking, 2 min walk to the train station which takes you to casco viejo within 15 minutes

wifi did not work in room unless you sat by the door

the charge 11 euros a night per pet. complete rip off.

room was as expected for 3 star rating; good wifi

the bed is not comfortable , and the wifi is very bad, it s hard to connect

wifi connection very bad. we could ear everything from the rooms next to ours.

excellent breakfast and good wifi

parking was difficult with our suv

parking

room was very good, and the dining room served an enjoyable breakfast

the breakfast is in the restaurant next door, continental was more than adequate and eat and drink as

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick

we were 2 families meeting-up with 3 kids under

plus the pool was amazing for the kids specially in a rainy day

tooo many kids and very loud at the bar

nice lunch & dinner, professional restaurant staff, large room, beautiful terrasse and flowers, kids

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

it was hot when we visited, so the small pool was very welcome

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

away from the car as i reversed around all the other cars that had arrived after me (no set parking lot, but a

no warning that parking in allocated parking on grass would be a mud bath overnight due to heavy rain when

the fitness room is disappointing

is being refurbished so no bar or kitchen facilities

sandwiches, crisps etc, on offer at bar and restaurant

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

quality in restaurant was poor - had to send fish dish back to kitchen

being single without kids

nothing apart from could do with an earlier breakfast time for camino pilgrims

would love it if they added a gym!

how to get round on the metro and helped with cabs, overall this is a great place to stay, lovely bar downstairs

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

i could even hear a group of kids from the party who sounded like they were above me wrestling and tumbling

very comfortable and staff very helpful. pet friendly which was great.

wifi was awful

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

to the port , pet friendly , large balcony to the room

secure parking excellent

smell of drains in the early evening right by the entrance, but fortunately it did not invade the bar area or

the location was very good and they have private parking

good wifi signal

location, easy access, secure parking and free of charge , lovely clean room , modern

was 12,5 extra pax and 7) for kids

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

we travelled with two kids and two doggies

poor room service

distance to the beach family room friendly staff walking distance to the bus stop and tram pet friendly tamarise

maybe in the height of the season, the bar nside the hotel would be open

no wifi on the first floor

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants good friendly bar great

beautiful sea and beach views. great bar downstairs, open until excellent staff.

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

beautiful, green location with a lovely pool, amazing rooms

large & clean swiming pool

with owners which we generally like to have when travelling to know the city & tips regarding bar & restaurant

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the pool with a view and free wifi added to our comfort

great wifi signal for the teenagers

free parking

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which

great breakfast, nice host, easy to find.

breakfast was ok, the surrounding was nice if you search clam and nature.

we were alone in the hotel, the breakfast was outstanding, in a terrasse with a beautiful view on the mountains

n0 lift - i'm partially disabled. very limited parking although we managed ok.

eventually discovered a bar that

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and

clean, pet and child friendly

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

clean, comfy bed, amazing shower, shared use of kitchen.

secure parking onsite

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely