the pool was exquisite and all facilities were well looked after

everything is spacious too and i haven't touched on the gorgeous room, restaurants and bar lounges

excellent facilities, good parking. buffet menu was better than expected. service was excellent.

breakfast l, grounds and things to do with kids

rooms were comfy/ warm/ beautiful/ quiet best breakfast we’ve ever had

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

lady made me wait with 5 kids for 45mins -

good location, clean room, room service, bar and food available, good price

room service for drinks, bathroom very outdated, room service woke me up twice when do not disturb

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

wifi not great, paid for upgrade but still rather slow for uploading photos (for my job) (+)fast wifi, helpful staff, comfortable rooms (-)the wifi is very poor (+)location wifi ok (+)overall it was ok. but nothing exception. thank you for the free wifi which was good for work

the bar and restaurant were reasonably priced and the food was lovely

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she was very

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top of that

nice coffee bar area with reasonably priced lunch food

the hotels fault but there was someone who was adamant on making as much noise in the mini gym at like

nice room, bed comfortable, bathroom spacious, early check in

there s a gym available for those who would like to use it

the breakfast was delicious and the accommodation clean, staff brilliant especially the bar staff and kitchen staff-

bar was open, staff were excellent

the wifi was fast and reliable and the staff were friendly and helpful

they did best to provide us early check in and while we were waiting

nice clean rooms, good food in the bar in the evening

comfortable bed, air conditioning, friendly staff, good breakfast

lovely big room and shower room plenty of parking

peaceful location just off the m25, lots of free parking

staff excellent restaurant and bar room was clean and large comfortable bed a great nights sleep breakfast was very good a little

delicious beers in the bar too

the staff also went above and beyond getting us an early check in so we could get ready for a wedding nearby

as your not use to the modern hotels, were it's super clean and dust free, the bed was super, wifi fantastic, shower was ok , the staff are friendly and even offered to do us breakfast early as

poor wifi and.tv stations didn't work

hotel itself was beautiful the bar area dinning area and garden room amazing staff couldn't do enough for you

beds were comfy and had a tv and free wifi which is ++

do with a welcome pack or wifi instructions in the room

plenty of parking

very easy to find and parking is provided

fantastic, cosy bar with roaring open fires

car park is tight for parking

good location and free car parking

team were very accommodating nothing was too much trouble restaurant food was spot on, the gym facilities were a great extra and at no additional cost

everywhere i have stayed we always get complimentary late check out due to having kids its not always easy, but here they were charging

everything else! gorgeous buildings and setting and spa and food is excellent

best of all the breakfast was by far one of the best i ve ever eaten

swimming pool was a little cold. steam room too hot.

staff clean room good facilities parking with cctv great location breakfast good, great

hotel, we had a family room which had more than enough space including a small kitchen and a lovely bathroom with bath

the little kitchen area was handy to make tea

peaceful. easy access. parking.

this hotel always has free parking, friendly staff, comfortable rooms and a great breakfast.

food was excellent and staff. the bar had a lovely feeling and atmosphere.

the bar area was gorgeously decorated, so festive! lovely free breakfast too

place to stay clean rooms awesome breakfast the outside areas for eating and drinking were outstanding felt like being abroad great

also, we were told the bar closed at 8

breakfast excellent and staff very nice

balcony view over garden and fast wifi

helpful staff; amazing house, annex very comfortable, set in amazing grounds; easy parking, great location for walks

i needed somewhere close to london which would have safe parking for motorcycles - hit the nail on the head with this place

parking is ample

easy to find, lots of free parking, fast check in, delightful staff

except the wifi wasn't too great yet everything else was really good and the place is set in a beautiful

private and serene hotel with golf course, brilliant.

room was quality and clean room service was quick enjoyed the breakfast

easy booking and check-in. free parking. quiet

he could be seen later helping out with the bar/room service - having worked in a hotel myself i know how important teamwork is so it was good to

value for money, the gym and pool are decent and definitely worth checking out

comfortable bed in a pleasant enough room - plenty of parking, friendly staff, good wifi and a nice breakfast

wifi is a little flaky & our room was tight for 4 but we did book a little late

the wifi didn t work for us.

good breakfast, comfy room, nice pool, good deal for 1 night

ill book a family room or a bigger room next time as a double room with 2 kids including a travel cot was a bit of a squeeze but it didnt spoil our

parking wasn t the best

parking was a bit of a challenge but we did manage to get a space

ee)

& brought up linen for pull out bed straight away which was really appreciated to get our kids to bed on time for their big harry potter studio tour adventure early the next bed

free access to the spa and pool which

the spa side

the breakfast staff werent the best. had to keep asking for items as nothing's was out

gym and pool facilities are incredible, so good i joined a village gym near home the next day and

pool area, nice bar and good food selection

they are very welcoming for when kids stay with me and staff are friendly and polite

great staff, decent breakfast, wifi, conveniently atta hed restaurant with good food and drinks

they are very welcoming for when kids stay with me and staff are friendly and polite

us early check in and very polite and friendly

the position of hotel, ideal for the family party at local golf course

when we got back as we were staying and it could have been added to our room but we were told the bar was closed

room service dinners were a plus too

always a happy, friendly encounter at the bar for a drink or two as well

hotel wifi didn't rate at all but that was the only bad thing

the only thing that wasn't brilliant was the wifi which was a bit patchy.

with myself and three kids in the room this proved very hot during the night

excellent price , clean , quiet and safe parking

lovely, ease of parking, location, price, size of room and fluffy thick towels, well equpped gym and quiet location

wifi did not work for us

chilled relaxed bar , nice room . staff brilliant and attentive

she allowed early check in without an additional charge

convenient for london , own parking on site , free wifi , home from home feel , run by vinki , brilliant host , just like your

the room was clean and cosy and quiet and had a very comfortable bed and great wifi

clean, tidy, warm welcome by staff, parking on site, great location & comfortable.

location, free parking and easy arrival process. host is a lovely accommodating lady

ite large), separate lounge area

ee), beautiful bedroom

spotlessly clean, comfortable bed, excellent shower and facilities, plenty of parking space

private, quiet, safe, plenty of parking

great parking facilities

wifi was hit and miss for some reason

room could have done with a mini fridge and wifi as network connection wasn't great

the pool this time and it was quite cold, so we thought we would warm up in what looked like a spa pool, however this was hardly any warmer, so we left that quickly as well

it s in a central location, it doesn t have parking although there are a few public spaces outside

starting from check-in , customer service was excellent, service at the bar absolutely outsiding, food in thai restaurant was delicious with a great customer service;

easy parking and easy check in

relaxed and very easy. parking . great location.

great bar & restaurant, staff went out of way to try and accommodate our request for an early check in

asked me to pay cash for early check in for some reason, not card

the only bad thing was the wifi.if they sort their wifi out everything will be top rated.

tv was good as was wifi

system for breakfast wasn't clearly explained however the mix-up was dealt with promptly and satisfactorily at

the food was lovely, we had breakfast and evening meal, we all throughly enjoyed our staff and would definitely book again

easy to find, plenty of parking, staff were wonderful, large room, use of swimming pool, great breakfast choice

fab breakfast, kids favourite and love the pool

tv kept flashing up a message about the wifi dongle every five minutes so i couldn't really watch tv

the wifi didn't work half of the time and there was dust underneath the beds even though it was cleaned

free wifi didn't work

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

no wifi!

very good hotel, lovely staff, easy parking, beautiful garden.

get a good night's sleep because of people making noise i booked 2 rooms that night for me and my kids they could not get any sleep

the bar is nice despite being very small and breakfast was great

the room was double aspect, very clean with a large comfy bed. plenty of free parking.

don't pay for early check in it's a waste of money and you probably won't be able to

the water pressure in the spa showers was poor.

the gym was better than you would find in most hotels

everything staff the room service

the bar staff were also very welcoming and served a special birthday cocktail

, well stocked mini bar and a hydropool that was available throughout the day

i had my 2 teenagers and 2 small kids with me and it was our first time in that area, so we did not really know where to go

staff (anna) helped us as we requested an early check in (+) we were allowed to have early check in which was an added bonus and the rooms were well heated and cosy with the sudden (+)for early check in (+)early check in

parking is available, and the place looks safe to me

no good behaviour towards kids

was dirty no beer in the bar at all not very welcoming nothing for kids to do at all wouldn't go

rect elizabeth line)

ough some guests had parked awkwardly making it difficult but not the hotels

work desk available, hairdryer, free water and wifi access

wifi is ok and the location is good, 5 mins to west drayton station

really comfortable place near to the airport. room was clean and the wifi was great

even a kitchen for customer use during stay on the ground floor

location was fantastic access was easy parking was great

great to have free parking so close to the centre of st albans allowing you to walk everywhere

there is free private off street parking for the duration of your stay

building with plenty of parking

beautiful hotel and location. fantastic breakfast and wonderful staff. highly recommend.

comfortable room, good wifi, good choice at breakfast, and hot items cooked to order

fabulous room, lovely grounds, real feel of relaxation and a brilliant breakfast.

gem, set in beautiful surroundings, great room service & breakfast

loads of parking too

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed treasure hunt and bed spread, welcome pack with hp glasses and cookie etc

only thing i wish breakfast finished at 10am as not all customers just want mega early start

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

fi etc) air con was hard to use

price of the breakfast was on the higher scale of things

tucking my daughters baby in bed to the cook going out of his way to make us feel welcome, bar staff friendly all staff went out their way to go the extra mile for us, very clean and not too

man working behind the bar when i arrived and the cleaner i saw when leaving were both very helpful, the beds were comfy,

were great it was very comfortable lovely bar great outdoor space very convenient for wembley

we had a drink in the bar before heading out to the event that evening, and the atmosphere in the bar was great

facilities include wifi, tv, iron and kettle with cups

wifi didn t work in the room. not acceptable in 2024.

wifi was not up to the standard i had come across when traveling around europe.

needs a onsite bar twin beds could do with wider duvets

it would be quite nice to have a mini bar or option to buy a drink.

nothing but we couldn t get wifi to connect.

awful, i can t even make a call in my room i ve to out of my room to make a call even the wifi was quite bad as well but a part of that everything

nice clean renovated rooms with free wifi and included breakfast .really enjoy

wifi is too slow/didnt work at all

the room had flies and noodles. no wifi connection

nice clean renovated rooms and free wifi