free onsite secure parking was available along with free wifi for the duration of our stay

they are very welcoming for when kids stay with me and staff are friendly and polite

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife

room bar was empty and heating sistem wasn't working properly

the room service and cleaning comes every 2nd day (not every day)

the only problem was the wifi reception was bit poor for tv and even my phone

perfect location for my trip to wembley nice boutique hotel comfy room nice bar nice breakfast

the food in the restaurant, the turmeric kitchen, was absolutely gorgeous

the room was not ready when we arrived, but they gave us a complimentary drink in the bar whilst we waited

was easy to find, good parking and great communication - as i requested early check in

free wifi was a little intermittent in the room by 4g wasn't bad on the devices so used that (i did not

need to take your own hairdryer. struggled connecting to the wifi (poor signal).

wifi wasn't working very well.

were great it was very comfortable lovely bar great outdoor space very convenient for wembley

i guess the property has wifi for those who need it

wifi wasn't working

we really appreciated the free wifi and the decorations for my partner s birthday were lovely

ordered room service on our final night and it was only okay, the desserts in particular were not

the wifi wasn t strong enough to use on playstation we had brought down to use

kids enjoyed the tv in the bath

there is wifi plus it located in a good place

the wifi in my room was not working and the heating is behind the bed head.

wifi connectivity didn't work at all in the room

free wifi price

tv, wifi, modern rooms, spacious and clean bathroom

liked the room and the bathroom and had all facilities our bed was decorated for us with red petals n swan made

the housekeeping staff laid out some balloons, a card and rose petals on the bed which was lovely

out stay was fully accommodated with early check in and baggage storage

staff were exceptional so kind so helpful and thats from front of desk to bar to waiters to waitresses cleaners

good breakfast , friendly staff . great location as shops nearby . kids loved the pool .

wifi having decent size tv screen close to tube security at lifts good breakfast little biscuits in

the kitchen sink had some weird smell

room was lovely and breakfast was more and better than expected

room service breakfast was cold & no beans with fry up.

room service arrived quickly, perfect temperature and extremely tasty

staff and good breakfast

prompt room service

and quiet hotel with a nice bar and resturant that sells good food

receptionist shahin apologised and gave me a card for a complimentary drink in the bar downstairs

maybe a little more variation on the breakfast menu

rooms are not soundproof and there is no room service though it's advertised

very comfortable room with shower tv wifi coffee making facilities

my husband and two kids were in the same room and had a bed

reception person asked if we can keep the music down and we wasn't even playing music we had a kids program on

tv didnt work, no wifi

behind the bar was so helpful and polite on checking in angela receptionist went out of her way to be helpful

efficient management of laundry requirements

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

room excellent. quiet. had good room service

as room service was disappointing, soggy toast, fruit bowl was just an apple

clean bed and good wifi

the room had flies and noodles. no wifi connection

good service rooms are clean very big tvs in the room free wifi and much more for the price this is excellent

free street parking for whole day and free wifi

awful, i can t even make a call in my room i ve to out of my room to make a call even the wifi was quite

free wifi, free breakfast and quite comfortable inside

free fast wifi

didn't seem like there was any wifi

service was fine. the guy was very nice and free wifi+tv is a plus.

wifi connection was really poor and cut always after a few minutes

good choice of breakfast and plenty of choice

parking. overall it was not that bad.

hotel staff were amazingly friendly- the hotel superb - breakfast was amazing

good selection for breakfast

to find, decent car park, secure rooms, good room service, comfortable room, espresso machine and fresh real

great, quiet location with a nice view. room was clean and the wifi was working very well.

breakfast was better than expected, otherwise pretty standard

comfortable bed, daily cleaning in the room, wifi ok.

staff fantastic, hotels clean only good location .kids loved waffle machine breaks hot .

lovely clean rooms, excellent staff good stocked bar and breakfast was great.

wifi was a little hit and miss to get it set up

no room service. i couldn't charge bar orders to the room. pillows could be better

breakfast was unexpectedly good (hot food surpassed expectations)

good breakfast/wifi was good and easy to access

no fridge in the room, hotel policy wont keep food items in kitchen fridge

strong wifi and good gym facilities

really welcomed by staff and they left us a really lovely card and design with towels and rose petals on bed to

very friendly and appreciated our early check-in, which was especially helpful since we had two kids with us

the guys at reception greeted us and the kids so nicely and said he would check to see if there was a room

rooms bath great individual climate control for each room staff very pleasant and professional gym available

breakfast good continental

the breakfast had a lot of options; the room was exceptionally quiet and spacious and clean,; wifi is reliable

not much room to sit down if it is busy at breakfast time.

was about 14:00)

lovely hotel - parking good , nice breakfast

love the town. staff was nice. hotel was quiet. accommodating with kids.

wifi connection was not very good, for a working trip is something quite needed

on reaching there we found out our kids couldn't use

beds were very comfortable, the air conditioning was excellent, and the free wifi was excellent also

i had a drink in the bar the 1st evening of our stay and the lady was lovely friendly and helpful, even reminded

the bar and restaurant also wasn't open which was disappointing

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of

staff, early check in, car park.

we arrived early with no issue with early check

no response to request for early check in and late check out genius perk

wifi wasn't connecting saying i had to put in some username and password which i didn't understand

including 24hr room service should you desire noddles after the gig

ordered room service, but the food wasn t brilliant

the phone in the room wasn't working very well, either to call the reception or to ask for room service

parking space available, friendly and helpful personnel

very clean and modern. polite staff and good wifi

and the lady working in the kitchen was lovely too

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

the breakfast was nice with lot of varieties of juices and fruits and the kitchen staff were very kind and

is 20, even though they had empty spaces, didn t use ev charge because that s steep as

no shower gel, hand soap or hair shampoo. the bar wasn't open.

breakfast freshly cooked very comfy bed plenty of parking spaces

free spacious parking full time delicious halal food available in the restaurant on the ground

and for 2 hours early check in they charged additionally 30

10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies

uncomplicated parking in front of the hotel

mattress, comfortable, tea and coffee facilities, clean, spacious (king room), good wifi, secure parking

nice room, few minutes away for tube, parking, nothing else needed

the best accommodation for the price. free parking. secure parking with gate.

is just a few meters from the bus stop, the parking is secured with a gate which is monitored by cctv all the

you can have 5 in 1 room 3 kids 2 adults

no good behaviour towards kids

small, on ground level beside the kitchen; room smelt damp when opening the door (no window but was told at time

was dirty no beer in the bar at all not very welcoming nothing for kids to do at all wouldn't go

good hotel. lovely staff. good service by anna. lovey bar and food

friendly and helpful staff, who helped to change our room into a twin for our teenager kids

great gym and room.

wifi connection is not strong enough. parking is quite expensive.

ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with

quality of furniture fixtures and fittings, access to the gym

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

no laundry facilities or laundromat close by

stains on it and a bad smell coming from shower like a sewage smell so needs bleach also the kitchenette could

wifi signal not strong enough.

laundry facilities on site were also helpful

a small car park but other parking available

too much breakfast deliciousness to choose from!

very reasonably priced food and bar a lovely stay

parking spaces are too limited

always a happy, friendly encounter at the bar for a drink or two as well (get a drink on the house, and 10%

the gym!

kids were treated so well

immaculate, spotless, nice gym , food well presented, tasty and plentiful at breakfast

we stayed there with family (two young kids) and enjoyed our trip to explore london's

staff were fabulous and so accommodating especially with the kids

where really helpful & friendly - food was good & bar was open when we got back from the concert - thank you

there is a free wifi connection but its not working

beds were not comfortable and the wifi was disappointing

friendly and helpful staff. great breakfast. good parking area.

breakfast fabulous. staff very obilging especially simon

clean, no bed sheet change , no bathroom clean properly, no bathroom tissue paper, no wifi range proper ji, very

parking

wifi not very good

there was wifi and. a tv also a heater because it for cold very quickly

the bar was great as well

the wifi

easy access to wembley stadium by bus comfortable beds friendly and helpful staff wifi plugs in between beds

tho we have to pay a bit extra for early check in even like 30 min around , the check in exp

accommodated our request for an early check in and late check out

the wifi was excellent and fast

we were upgraded to a better room and the room was fantastic! good tv and wifi as well

i asked for room service on my second night but it wasn t done (probably they forgot).

we didn't realise until a few hours into our stay, it melted some chocolate the kids had bought

is excellent, wifi is excellent, reception lady is perfect and very helpful

room service was excellent as well

and clean, swimming pool for the kids

only app was browser and even that did not connect to internet also wifi free only if you signed up to a

the pool area is beautiful and lots of kids swim times with swimming floats all around the pool

my cocktail was largely spilt over the tray with room service. too much black in the decor.

room service was only 6-9pm

early check in available, near the train station

it had parking and was really ideal

helpful staff on arrival, free parking, lovely hotel with lovely decor and detail, super comfy bed

thout notice).

not only did they accommodate an early check in for us, but the receptionist & another gentleman who worked

we thought we had the use of a nearby gym but the offer evaporated when we asked to use it (apparently the

wifi was not perfectly stable

excellent price , clean , quiet and safe parking

we stayed to go to pga golf at wentworth about 25 mins away

great for airport and i love it has 2 full beds rather than a pop up camp bed for my kids

we didn't eat at the hotel as we didn't need to but the restaurant/room service times seemed reasonable enough

wifi was excellent and tea coffee is in the room

the room was clean and cosy and quiet and had a very comfortable bed and great wifi

there is parking closeby which was really helpful as i had a lot of bags/laptops with me

wifi is sucks and no worth money at all

clean, tidy, warm welcome by staff, parking on site, great location & comfortable.

breakfast was a little pricey, we ended up walking round to the premier inn in morning for

the facilities in the hotel (such as the gym) was great, and the breakfast was very good

kids running in and out of rooms door to hotel open for anyone to walk on insecure

bed, pillow, bathroom, water pressure, cleanliness, tv, wifi, space, furnitures, kitchen, staff.

bar prices very affordable

it looks like a world class with great decor and a beautiful pool

early check in was accommodated with a smile

check in staff were brilliantly helpful and not only facilitated an early check in, but also upgraded my room

pool was great for the kids and room was comfortable

staff who are great with kids, food is delicious, spacious dining area, not too crowded, pool could be warmer

unclean and bad smelling, hot water is not coming continuously, wifi is very week signal which is drop regularly

wifi works well

one of the rooms was situated above the restaurant kitchen and it was extremely hot and noisy

gross toilets, dodgy wifi, tv didn t work, dirty carpets, uncomfortable beds

wifi is mediocre at best

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

need to go to the gym regularly and unfortunately the gym air con wasn t working and the equipment was tired

comfortable bed and pillows never slipped so well, nice gym with all necessary, italian speaking reception, nice

the wifi was slow - the food portions could have been a bit bigger .

pool and the shower in tge room were both a disappointment- there were swimming lessons for kids going on in

the dinner & breakfast buffet is so good

good breakfast,early check in accomodated,friendly staff

states 24 hour room service but when i called down at 1am apparently they didn t provide any room service

would have liked a pool or gym facilities. ideally just a hotel to relax.

food from the restaurant was mediocre, to had room service which was excellent but the caesar salad i ordered

we got a free treat for the kids on arrival

our visit, very comfortable beds, very clean room, good breakfast, very pleasant and friendly staff we would

clean, great facilities, easy check in and out, good breakfast and easy parking.

a great range of food at breakfast and food was great

even offered us for free late check out bcoz of our children