the leisure facilities are great and the spa pool is lovely and warm

everything you need starbucks coffee swimming and gym and a great bar and grill restaurant

wifi very slow

the staff were very helpful and the room service was prompt and efficient and the food good.

the breakfast from 17th may was excellent

the wifi didn't work half of the time and there was dust underneath the beds even though it was cleaned

room was basic but met all needs, tv and wifi very good

tv kept flashing up a message about the wifi dongle every five minutes so i couldn't really watch tv

wifi didn't work all the time and room could do with little tlc

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

breakfast was great though it seemed to run out too quickly and there was a bit of a wait.

the staff are very friendly and welcoming. very clean hotel. a lovely breakfast

nice staff, easy check in, late check out, fab breakfast

the corridors were always loud, usually kids screaming or people talking

we had three kids under 5 in the car all desperate to get out and so we arrived, parked and went to reception

very quiet location and loads of parking areas

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

helpful staff; amazing house, annex very comfortable, set in amazing grounds; easy parking, great location for walks

perfect location for our group playing golf locally

parking is ample

staff extra friendly and gave my frazzled and exhausted kids a chocolate bar which was a really nice touch

any no sheet on the single bed the tiles in the bathroom floor was all cracked so had to keep the kids away from it the windows only opened a tinny bit rooms were so hot, the lady who came on the

clean, lovely staff 24 hour bar and reception. no complaints

the hotel has a small gym but as it is next to rooms you cannot use it until 0800 which is late if you are travelling on

in the early evening of our stay my partner became very unwell

the bar and restaurant were reasonably priced and the food was lovely

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

you had the option of room service, or you could dine in the restaurant

wifi not great, paid for upgrade but still rather slow for uploading photos (for my job) (+)fast wifi, helpful staff, comfortable rooms (-)the wifi is very poor (+)location wifi ok (+)overall it was ok. but nothing exception. thank you for the free wifi which was good for work

all the staff were polite and helpful. the ladies on the bar were amazing, even at 12.30 am.

let us check in an hour early and gave us complimentary late check out.

excellent location, clean rooms, well stocked bar that is open late

there were great facilities, the bar was available when needed

no early check in

the hotels fault but there was someone who was adamant on making as much noise in the mini gym at like

a bit of confusion about gym access

wifi is very slow even with all the different connections they have

we thought we had the use of a nearby gym but the offer evaporated when we asked to use it

just excelent hotel. very pleasant room. nice breakfast. highlights: strong wifi, great shower.

hotel good amount of parking friendly staff clean comfortable bed good facilities welcome

great room, clean and very friendly staff, great parking and easy to get around.

big, large comfortable bed with seating area and coffee table with coffee/tea kettle facilities wifi was free in the hotel the lobby/bar area is very modern very close to the high street 5

wifi speed is very very low

breakfast room size wifi

booked this hotel as under facilities it said i could order room service and have breakfast in my room

us booked us in explained what time dinner was breakfast, how the parking worked what time the bar would be open to, including our check out time, should we need anything we only need to ask

well-appointed shower room, good wifi connection, extremely convenient for watford junction station

breakfast was included in the price and free wifi

able to early check in which was helpful

tasty breakfast

great wifi

was a bit early after flying into uk and the staff were fantastic

bathroom/late check out

gym needs some cleaning spray so users can clean the gym equipment after use please

carpet was a bit dirty and wifi could be better.

giood facilities like wifi and room heating

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife and i would sleep in the first one

friendly cooperative staff good wifi connection and tv channels clean comfortable spacious rooms

great room and early check in

wifi is very poor

good friendly staff, very reasonable price. wifi inc.

my kids and parents loved it

about tv, was told they would get me one which never materialised, so stuck in a room with two kids and no tv (smallest tv

wifi is really slow

the shower room door knot was broken, kids stuck inside because they can't open the door

only problem was the weak wifi line on the second floor, but i didn't have a problem because i had a sim card with internet

need to take your own hairdryer. struggled connecting to the wifi

were great it was very comfortable lovely bar great outdoor space very convenient for wembley

tucking my daughters baby in bed to the cook going out of his way to make us feel welcome, bar staff friendly all staff went out their way to go the extra mile for us, very clean and not too

or signal).

time i have to paid for early check in

once - in the three days i stayed - the wifi failed.

the bar is under renovation

- same simple breakfast everyday - have no free wifi

liked everything thing about the hotel. staff room. parking.

kids enjoyed the tv in the bath

had an issue with a lady and kids in the hallway outside out door

room service very fast, food excellent

kids enjoyed the tv in the bath

does say on their own website that they offer room service, we weren't sure till what time or if they did as there was just the menu for the

great value for money, clean close to amenities, parking, easy to get into london

and clean, great facilities in the room, great location with good parking and near local amenities, cant fault

it has plenty of parking, is in a lovely location by the river, the staff were friendly and helpful and it was

clean, parking outside the front which is great

my husband and i traveled with our three kids, and we loved having adjoining rooms

the wifi signal was weak in my room

the staff were incredibly helpful and the bonus of parking, wifi and breakfast.

maybe dont stay here if youve really young kids, or cant stand staying somewhere that isnt like a show house or 4 star hotel

bed was really comfortable, staff was great, quiet location, wifi

was very clean, hot water and free wifi

tv, wifi, modern rooms, spacious and clean bathroom

refurbished spotlessly clean room very comfortable bed good shower with instant hot water good wifi smart tv in room with internet browser iplayer

free wifi price

above a bar which might trouble some, but was quiet when i stayed on tuesday

wifi connectivity didn't work at all in the room

nice selection of teas and coffees and instant wifi as i had stayed there before

the wifi , i had to hang out the window to get some signal on my phone

free parking a bonus too

great location. nice and old building. great parking

the only problem was the wifi reception was bit poor for tv and even my phone

but overnight the kids and us were really badly itching from bed bug and woke up to seeing them in the bed

great staff very friendly communal microwave clean rooms parking available close to station

kind of shocking, cause kids were with us

tea coffee etc plus wifi

my car and travel into london by public transport so that i can check in later, i was offered an early check in about an hour after i had arrived, around mid day

i d only say room service for food should be available late night or have a 24 hour service

great location great breakfast good rooms pool gym bars all excellent

no one had a solid answer on price and operations of laundry service

the swimming pool was enjoyed by my kids almost on their own the whole time

i requested an early check in, arrived at the hotel and were dismissively told no, we could not check in until 2

pool exceptionally beautiful and

not being able to have breakfast on the terrace

free parking, the bed was huge and very comfortable, breakfast was great, staff very polite, the pool area is amazing too and it s all very clean

someone else by the pool also said she didn t book anything because she was with her two daughters and it d have

we used the cocktail bar which was superb

around as its so big doesnt seem to be an easy way to exit from the spa to the reception, but this is a minor thing compared to the overall

the bar menu is limited, the glasshouse is extremely expensive

beautiful gardens, pool area, excellent staff.

the breakfast was wow and so was the dinner at the glass house was exceptional

facility for kids, the welcome information while checking in by the staff is amazing

friendly staff, free parking and convenient location

ee) onsite

we managed to get a parking space at the hotel but would have been able to park on the streets if not as there is no

a huge plus was the parking

i went on a sunday so there was street parking out front

parking is a little small but this is to be expected as it's not a huge car park and it's a

wifi wasn't working

park is quite small so it can be quite tight for parking but there was plenty of space this time

bar downstairs is very nice

we were delighted they were able to arrange the early check in for us

lovely and new place, secure parking staff helpful and friendly.

location parking and staff

the free wifi was good enough for most things (around 50mbits) (+)very good wifi (+)shower was very good, very stylish and effective and the tv was very modern connected to wifi with streaming apps the room had a very stylish sink with a mirror and was very clean and (+)mattress, comfortable, tea and coffee facilities, clean, spacious (king room), good wifi, secure parking (+)room ( i didn't have to share with others), the receptionist were helpful, i could watch tv, had wifi and was able to charge my phone with my spanish charger

loved the hotel - clean ensuite room in a quiet area with free, secure parking

nice room, few minutes away for tube, parking, nothing else needed

the late check out was great after a very long previous day

close to brunel where my kids are

e tube station is literally a minute or two away from hotel) - breakfast was great and was a long time period for

wifi not working properly

a range of facilities and amenities, including room service and a starbucks cafe located

early check in available, near the train station

if you are with kids, something like that is missing in the evening, and there are no such activities in the hotel

staff were helpful and amazing with kids

close to the train station breakfast was good the bed was pleasant wifi connectivity worked fine

ouldn't get the kids off it

to city t understaffed at breakfast, so many tables not cleared

i like everything about hotel my kids absolutely loved the place ❤

the guys at reception greeted us and the kids so nicely and said he would check to see if there was a room available

breakfast was delicious, with lots of choice

bathroom dooor being sliding is not good with kids around

the hotel runs an eco friendly system, impressed that they support and reward this comfortable bar area, reasonably priced great tube access

room was extremely comfortable, has a bar and offers food, the breakfast was lovely and the staff were very friendly and

rooms were excellent. great base. car parking useful for london.

great staff. the location was perfect. free parking.

i have never had room service twice in one day

maybe could be more choices for fruits on breakfast meniu

great to have free parking so close to the centre of st albans allowing you to walk everywhere

at a really busy time during the eat out scheme, gorgeous pastries in the room on arrival, and a late check out - just some of the awesome perks we received

not get wifi, it said to input guest number i think

we then had to wait until a space became available as no street parking around the property

wifi disconnected quite a lot, therefore, you had to keep reconnecting to your device