pool was clean and the customer service was good

who had been to a wedding during the day, we got in at 1am and the team graciously opened the bar for us for a nightcap

the wifi was excellent

was very busy, had to go to reception to order room service as no one would answer the phone

bed, clean/good sized rooms, helpful staff, good evening meal selection, great breakfast

free parking staff air conditioning

the easy and slightly early check in to the good location near the canal

breakfast was good to as was the

wifi and breakfast included. very close to harry potter studios.

excellent wifi and helpful friendly staff.

the golf course was a great experience

accomadated us in restaurant for very good bar meal

was a list on the bar of all residents names and room numbers, it was literally on the end of the bar, anyone could

we had a spacious tasteful decorated room with a large tv, free wifi, that was spotlessly clean

guests running around the hotel at night and kids shouting until early hours of the morning

as your not use to the modern hotels, were it's super clean and dust free, the bed was super, wifi fantastic, shower was ok , the staff are friendly and even offered to do us breakfast early as

staff, excellent location, comfortable bed, excellent shower, free good parking

wifi wasn't working

would be adding some better pictures to showcase the really lovely garden, dining room and bar area

parking was a little difficult

plenty of on-site parking and the provision of two ev chargers a real bonus for us

of car parking

the only thing that wasn t perfect was breakfast

gem, set in beautiful surroundings, great room service & breakfast

location clean & comfortable gardens parking

small kitchen was available too perfection

wifi didn t work.

even a kitchen for customer use during stay on the ground floor

location was fantastic access was easy parking was great

warm, loved the personalised letter greeting us to the room with all information

it would be quite nice to have a mini bar or option to buy a drink.

needs a onsite bar twin beds could do with wider duvets

no bar or

wifi was very slow.

hotel does not have a bar or restaurant so you have to go out elsewhere

excellent facilities, good parking. buffet menu was better than expected. service was excellent.

poor choice of restaurants bar food and drink was appalling.

this place is great for kids over the school holidays. so much to do and with such lovely staff.

pool jacuzzi steam room

5) had so much fun for the amazing activities over easter weekend, as well as playing in the kids pool and driving the mini landies

omboo restaurant was stunning, incredible food and room service super also

the swimming pool was beautifully clean and felt very 'spa like'

the cocktails in the bar were really terrific and i'm quite fussy when it comes to a whiskey sour

room service was excellent and so was the breakfast

the swimming pool was beautifully clean and felt very 'spa like'

even though the room allocated was near the parking lot, there wasn't any noise from late

ample parking

hn russell)

room service

it had character lots of parking comfortable bed

the hotel is quiet, very clean, helpful staff, working wifi and air conditioning, excellent breakfast

saied was very helpful in organizing our early check in

location close to train station breakfast rooms were warm and very comfortable

breakfast was fantastic

good wifi staff and food

kids eat free which was an unexpected bonus

didn t quite expect it to be as nice as it was the decor the bathroom the lounge and bar area and breakfast was just perfect and the location was

train station and town centre - we arrived early and they let us have an early check in and also late check out

requested late check out as it was new year s eve and was told they were not allowed to give anymore late

i checked in, the lady at the desk assured me i d have a late 2pm check out

wonderful staff, fantastic spa facilities. commutable clean rooms and plenty of parking.

there was absolutely no catering for children and it made the mealtime very stressful and the kids hardly ate

the wet wild days of our stay i wished the fires had been lit in the bar and library

everywhere i have stayed we always get complimentary late check out due to having kids its not always easy, but here they were charging

was kind enough to allow early check in however when i got into the room, there were random things i saw - used hair cap

clean, very polite friendly staff, room service food was nice and reasonably priced

you had the option of room service, or you could dine in the restaurant

very comfortable rooms. bar and restaurant clean and comfortable.

the bar and restaurant were reasonably priced and the food was lovely

lady made me wait with 5 kids for 45mins - (arrived at 2pm) telling me the room wasn’t ready , when the room was ready to

there's a bar in the evening but no food, but we were able to get food delivered

room and nice bar area and the town is just around the corner so the choice of anything is there

no everything was fine kids enjoyed there little trip, all was good

easily accommodating 2 adults and 3 kids

kids loved the waffle maker

wasn't a lot of variety at breakfast, had to ask for certain items to be replenished

the hotel staff was excellent, and may i add that they were kids friendly too

nice aircon gym. comfy beds. good bathroom. aircon.

the wifi was very poor, and not what i expected when everything else is perfect.

wifi did not work

didn't know about wifi and there was no breakfast not good

access to bar and room for my elderly member of family

only walked through once since i was only there for the night but the bar itself looked lovely and had a good atmosphere

really comfortable bed staff very welcoming great bar

bed, free wifi which was good, full english breakfast additional cost, free parking at back of

the free wifi

the wifi was not working because of stormy weather or something.

39. decent size room. good wifi. great shower.

the wifi and the lack of customer service. also the coffee machine at breakfast

nice bar area and friendly staff

wifi, parking and accessibility to university staff helpful and friendly

staff were incredibly helpful and booked my taxis in advance and were able to facilitate early check in

to access for business from the motorway, ample parking, easy to check in, strong wifi, lovely restaurant for evening meal with lots of space

london but still away from the mess, there is a huge parking space and ev charging (only 3,7kw max) (+) ev charging

supplying what is raeally messed by people using hotels, ie microwave provided in the coffeee bar area

there s free wifi and electricity points for charging devices)

not friendly to help, few issues on arrival and wifi our of order no ac just small fun lift out of order

manned reception with snacks and bar drinks available

wifi connection for the duration of stay which reflected badly and hot drinks machine not working

the air conditioning was heaven in the heatwave. we ate in the bar and had a lovely meal

we always have an eveing meal sat in the bar and its great to see some familar faces within the staff every time we visit

charging points and wifi access was really good

limited menu. expensive bar. extractor in bedroom not working. poor wifi

every member of staff were helpful the first time i ve seen that in a hotel from reception to bar staff

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they could colour them in

is really clean and has a gym that stays open at any hour

them on the beds in between the pillows like i do at home it was very much appreciated by the kids the staff was very welcoming and the rooms were very clean and tidy will be back

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they could colour them in

asked on checkin if there was room service, told yes, called from my room for it and told i didn t have a card on my room, so i

free wifi anyway

the shower was hard to control and the free wifi barely worked.

also free wifi that actually works

still the wifi is unreliable in the rooms

basic hotel, great location, good wifi, polite staff, suitable for short stays

we didn t try breakfast, but the bar food looked great

were room service food trays and a bag of garbage in the corridor overnight, i'd expect the staff to

special thanks to alex at a bar ans receptionist

staff and breakfast

tray used for room service was not clean.

always kids menus never cater for celiacs, and even the chickpea lentil dhal has wheat in the sauce which

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which was excellent as we had an early flight scheduled; the staff is very

an early flight but could still have continental breakfast staff were friendly and efficient especially

spacious room, good wifi, silence

clean and tidy with happy welcoming staff and a great breakfast to start the day

very comfortable bed and friendly staff and owners. delicious breakfast

excellent breakfast and good

the bar area was gorgeously decorated, so festive! lovely free breakfast too

also, we were told the bar closed at 8

very well kept bar and hotel , with easy access

close to city centre, lot of restaurants nearby, free wifi at the hotel, excellent staff who were very polite and supportive

wifi is amazing at this hotel

very good customer service, i like the 24/7 bar too. it was nice to have a steamer in the room.

the decor is modern and the dining area and bar are spacious and

bar service tend to get slow during busy times so might be a good idea to train more people on it

great parking facilities staff great hotel spotless clean and friendly great price

price of room was good, location and parking were good too. room was very clean.

the bed was clean and comfortable and the wifi worked

good wifi in the room

secure parking a big reason for staying here, while being close to town center .

consider purchasing a section of the car park at the rear of the property to cater for guests parking

parking was safe as

maybe the outside needs a bit of standout to attract customers driving by.also need parking.

great wifi

bed was comfortable, good wifi, decent shower, friendly staff my stay here was enjoyable and you just have to walk down to

the pool too noisy at 6:45pm with kids playing about so couldn’t swim lengths without being

kids particularly loved the giant tv and google assistant in the room and the pool and starbucks

would have liked choice of non-meat sausages for breakfast

bit more choice at breakfast.

we were told that no kids were allowed in the pool after 5pm that day but that was not the case

a lovely stay, we had an event at the golf club 5 minutes away, room was lovely shame there wasn t any air con but we did have lovely

we had a lovely bar meal as gilbert's was closed due to the date of our stay

food in the bar not great and service was slow.

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

behind the bar was so helpful and polite on checking in angela receptionist went out of her way to be helpful

room was basic but met all needs, tv and wifi very good

the fact that, you can do early check in.

the wifi didn't work half of the time and there was dust underneath the beds even though it was cleaned

free wifi didn't work

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

had two kids with us and was just hoping to not fall sick and desperately waiting to checkout the following

free wifi which is good

poor bar facility.

any no sheet on the single bed the tiles in the bathroom floor was all cracked so had to keep the kids away from it the windows only opened a tinny bit rooms were so hot, the lady who came on the

good wifi

reception on arrival from mohammed - was upgraded to a room with a gym

the corridors were always loud, usually kids screaming or people talking

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed treasure hunt and bed spread, welcome pack with hp glasses and cookie etc

gym access was good

fantastic, cosy bar with roaring open fires

good location and free car parking

excellent bar and food

in room 12 does not work but helpful receptionist provided code for acces to a secure alternative wifi source that worked well

no wifi for our room. tv very poor reception. everything else was ok.

nice rooms but expensive, no toilet in the room and no wifi

everything about the place. loads of parking spaces.

friendly staff, rooms are brilliant, plenty of parking available

good parking facilities attached

good car-parking availability

modern,clean and fantastic facilities,ie, bar and restaurant

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

ha slate check out as we were kids no one cane knocking on door it was wet good and comfy stay

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also a nice touch

great service, not overcrowded and a good size room with the kids.

excellent breakfast choices and evening meal good

testament of

parking was easy and free and the welcome from the staff was excellent

breakfast was very good.

fantastic breakfast and very friendly and welcoming staff

peaceful. easy access. parking.

room service was quick and polite

the wifi , i had to hang out the window to get some signal on my phone

beds clean room kitchen area was a welcome bonus air conditioning was very efficient in 28degree london heat

hear people talking, i think from the bar or next room, but all quiet by 11