the wifi in the room didnt work, parking wasnt easy

staff were friendly, everything was spotless, the bar area and breakfast area looked lovely

parking was a huge plus, free and plenty of spaces on a saturday night, and the car park is hidden

little parking

lady made me wait with 5 kids for 45mins -

problem giving us a very early check in after a long flight

clean, very polite friendly staff, room service food was nice and reasonably priced

very close to my course. very quick room service. very friendly staff.

wifi not great, paid for upgrade but still rather slow for uploading photos (for my job) (+)fast wifi, helpful staff, comfortable rooms (-)the wifi is very poor (+)location wifi ok (+)overall it was ok. but nothing exception. thank you for the free wifi which was good for work

was my 30th birthday, the team arranged a surprise in the room of 2 free drink tokens for the bar and chocolates

good parking facilities away from busy roads

location, ample spaces / safe parking

very quiet location and loads of parking areas

the wifi wasn't working.

we had a lovely bar meal as gilbert's was closed due to the date of our stay

great staff and really great restaurant and facilities for kids

was spotless, staff were great and accommodated an early check in

great breakfast, great little gym and comfy bed

traveled with my kids (4 and 2 years old)

value for money especially as my daughter ate for free,so much choice even for the fusiest of kids,the buffet cooked breakfast was perfect

comfortable room, great staff, lovely breakfast included

well-appointed shower room, good wifi connection, extremely convenient for watford junction station

hotel allowed us early check in

allow early check in cons 1

we were given a very early check in after a long flight and it made a huge difference to the start of our holiday

the bar is small and breakfast was okish

staff clean room good facilities parking with cctv great location breakfast good, great

saw some complaints) don't use the hotel guest one use the cloud and you'll have no

an added bonus was the microwave and the fridge, kitchen sink and plates and cutlery

hear people talking, i think from the bar or next room, but all quiet by 11

our massages and the spa as a whole were a definite highlight

fantastic breakfast

this place is great for kids over the school holidays. so much to do and with such lovely staff.

around as its so big doesnt seem to be an easy way to exit from the spa to the reception, but this is a minor thing compared to the overall

it also had many events on that day and parking was limited, guests staying should be prioritised

look no further than our gym, boasting top-notch fitness equipment such as treadmills

everything you need starbucks coffee swimming and gym and a great bar and grill restaurant

the leisure facilities are great and the spa pool is lovely and warm

gym and pool facilities are incredible, so good i joined a village gym near home the next day and cancelled

the staff were very helpful and the room service was prompt and efficient and the food good.

pub/ bar - large variety of drinks

50 which is very good considering it was stella, the little bar was great and the wifi was excellent everywhere in the hotel, we stayed because we has tickets for harry potter world

beds were comfy and had a tv and free wifi which is ++

parking was a little tight but managed ok, location to harry potter studios was perfect 5mins in

free parking at the pub

great room and early check in

free wifi and great selection on the tv

us early check in and very polite and friendly

wifi is very poor

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

ample parking

room service

staff excellent restaurant and bar room was clean and large comfortable bed a great nights sleep breakfast was very good a little

lovely cosy room, bar was handy, great receptionist

good available parking

no wifi!

great wifi and tv

the wifi didn't work half of the time and there was dust underneath the beds even though it was cleaned

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

very easy to find and parking is provided

location and staff excellent, free parking is good

noise from the bar wasn't a problem and is to be expected anyway

wifi

of parking spaces out front

ices vary from hotel to hotel)

the only thing that wasn't brilliant was the wifi which was a bit patchy.

room service dinners were a plus too

excellent stay as always. very comfortable hotel. lovely cooked breakfast.

very reasonably priced food and bar a lovely stay

i guess the property has wifi for those who need it

the free wifi was good too

did not

wifi doesn t work! not same as marketing photo, just a basic guest room

we had a drink in the bar before heading out to the event that evening, and the atmosphere in the bar was great

reception on arrival from mohammed - was upgraded to a room with a gym

clean, 24 hour gym, fantastic breakfast, great staff, wonderful value for money

breakfast was very good quality

the corridors were always loud, usually kids screaming or people talking

fi etc) air con was hard to use

breakfast was fab, lots of choice and the kids loved the pancake machine

the kids loved the daily mini pancakes for breakfast.

for us, it was okay buin case f anyone has kids, they would have problems

the gym is also perfect

didn't get a room with a bath as i had requested and despite early check in, however the very kind receptionist upgraded me to a larger and more comfortable

no bar open in the evening that i could see.

the hotel needs to offer room service or even cold snacks out of hours

it is a 5 minute walk away and has wonderful food, bar and rooms

not enough room in the bar to sit down

had an issue with a lady and kids in the hallway outside out door

excellent price , clean , quiet and safe parking

very pleasant stay great rooms fantastic gym and lovely food

room service needs to meet international standards, as i had to beg for my room to be serviced on a

wave and no air conditioning, asked for an extra fan but even with two fans felt unbearable with kids in the room

the hotel is clean, and the bar is not too expensive, and the food is nice

the room was clean and cosy and quiet and had a very comfortable bed and great wifi

wifi worked very well

parking on site

location, free parking and easy arrival process. host is a lovely accommodating lady

convenient for london , own parking on site , free wifi , home from home feel , run by vinki , brilliant host , just like your mum away from home ,

free wifi price

above a bar which might trouble some, but was quiet when i stayed on tuesday

allowed me early check in which gave me time to grab a shower before the match

good wifi

bar downstairs is great with music and the food looked great

team were very accommodating nothing was too much trouble restaurant food was spot on, the gym facilities were a great extra and at no additional cost

dark and very wet and no parking so had to leave car on road and walk to main entrance to ask for directions

loved how friendly staff were. breakfast was exceptional. pool and spa was great

was good,reception staff was helpful in organising an early check in,albeit at an upgrade premium

very flexible pool times for kids, nice and clean changing rooms and showers

onsite restaurant and bar were great too

the golf course was a great experience

golf course on site.

guests running around the hotel at night and kids shouting until early hours of the morning

parking

tasty food in the pub and good price and there's lots of parking too

lovely bar area and outside seating. breakfast was lovely also.

the bar area was gorgeously decorated, so festive! lovely free breakfast too

great parking, food was good.rooms comfy,breakfast very tasty.

easy access and parking in a very quiet area

it has usb charging points and the wifi is free

the bar and reception area were so relaxing but also laid back and fun

good wifi, painless parking, nice canalside

excellent wifi and helpful friendly staff.

& brought up linen for pull out bed straight away which was really appreciated to get our kids to bed on time for their big harry potter studio tour adventure early the next bed

you can have 5 in 1 room 3 kids 2 adults

not as advertised wooden floor in poor condition no door bar between bedroom and bathroom, kids hurt toes on it due to height difference, beds crammed in so nothing else in room , no

was fine for the adults as the music went off at any 12 but not so good for the kids who couldn't sleep till it went quiet

my kids struggged to sleep on the beds

rooms were clean and bonus parking is free

good service rooms are clean very big tvs in the room free wifi and much more for the price this is excellent i highly recommend this property if your with

free street parking for whole day and free wifi

the wifi worked perfectly and stayed on all night

awful, i can t even make a call in my room i ve to out of my room to make a call even the wifi was quite bad as well but a part of that everything

wifi is too slow/didnt work at all

excellent location with friendly staff free parking and breakfast provided

reasonable price, included parking at no extra charge and a continental breakfast

great bar & restaurant, staff went out of way to try and accommodate our request for an early check in

location easy to find ample parking

cabins within bar and restaurant setting beside the canal , air con unit in the room which was needed , always a

staff talking rite wifi not working room also not cleen tolite making store i'm always going upstairs for bath and

free wifi, free breakfast and quite comfortable inside

free fast wifi

for work purpose, the room had nice connectivity to wifi and it was quiet due to which i did not had any problem doing my meetings

shared toilet and bathroom / wifi did not work / room was very cold

wifi speed in room could have been better - hotel responded immediately once informed.

pool exceptionally beautiful and

made us leave the gym at 11 on our checkout day

would have enjoyed a later option for room service.

lift felt like it was going to break down , we went away for the first time in 9 years without kids and the spa was the reason we chose this hotel , well felt like a beach resort no-where to sit

josh was reception deal with me a single dad and my kids

lovely hotel breakfast was lovely staff where really nice ud83dude0a

we traveled with the kids and reserved two rooms

of room service food after hours

wifi was insecure, i could not connect my work laptop, thats how unsecure it was.

the bar used as early check in was 10

we thought we had the use of a nearby gym but the offer evaporated when we asked to use it

location was great for parking and short walk to the tube with connections to the centre of london

a bit of confusion about gym access

wifi variable

good breakfast, comfy room, nice pool, good deal for 1 night

hotel is excellent, lovely spa & pool

friendly hotel with lots to do for kids such as legoland and bekonscot village which was

we had bar food in the evening which was really good too

room service spot on food amazing even had gluten free options for myself spoke to the restaurant

room service would be a bonus as it is not available

rooms cleaned n changed everyday, staff polite and friendly well presented etc breakfast was very good, great taste

the breakfast buffet was great - lots of choice, everything was fresh and tasty and my kids especially loved being able to make their own fresh waffles

use of space and colour in all directions: the area is prettily divided into leisure space, a bar area and on the other side, a large dining area with ample space and choice of seating

the hotel bar could expand its drinks menu

very nice breakfast room is bigger than i thought there's kids playground

safe parking- lovely grounds

very accommodating to allow an early check

room service brilliant

very friendly reception staff, easy check-in, fast wifi, comfortable bed.

room service kept knocking then disappearing when we came to open the door happened countless times

5 percent service charge on everything in the bar and the restaurant

very friendly and appreciated our early check-in, which was especially helpful since we had two kids with us

strong wifi and good gym facilities

rooms bath great individual climate control for each room staff very pleasant and professional gym available too if you want to exercise thanks george-slc utah

tried to connect it to the wifi for apps but not luck

clean and comfortable ..parking was a bonus so was having a fridge in room and use of kitchen

very spacious, ample parking, very quiet at night, short stroll to the high st

beautiful comfortable bed, handy kitchenette and dining area, beautiful building, lots of on site parking

huge room and bathroom with beautiful comfortable bed, handy kitchenette and dining area, beautiful building, lots of on site parking