very friendly staff, good wifi and welcoming pub/restaurant downstairs with rebellion bitter.

the prices in the bar shocked me but i guess its the norm for the area

of parking spaces out front

location and staff excellent, free parking is good

excellent bar and food

nice spa facilities, with pool, jacuzzi, gym, etc free mini bar and hot chocolate are indeed nice touches

receptionist was amazing and great with the kids

gym a little dated

good breakfast, comfy room, nice pool, good deal for 1 night

room service menu doesn t have a wide selection and portions are really small considering the

ough not large), bathroom

wifi was not that strong, sometimes intermittent, but passable

location, exceptionality clean, comfortable bed, on-site parking

private, quiet, safe, plenty of parking

feels like home, welcomed on arrival, attitude of owners, nothing to much trouble, good parking facilities

the wifi in our room siding work and the jacuzzi bath was working

the wifi did not work! the tv had poor signal.

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

free parking at the property was good convenient and plenty of room for kids to run around outside in the garden space

get a good night's sleep because of people making noise i booked 2 rooms that night for me and my kids they could not get any sleep

staff, big room & big bathroom, good shower, comfy beds, nice food, good selection of bar drinks & free on site parking

shower. no noisy kids outside.

calm. free parking. very friendly staff

great for airport and i love it has 2 full beds rather than a pop up camp bed for my kids

we stayed to go to pga golf at wentworth about 25 mins away

wifi is sucks and no worth money at all

there is parking closeby which was really helpful as i had a lot of bags/laptops with me

warm welcome when you arrive was spotless the room had everything you could want and more good parking just a great place highly recommended when i m in the area i will definitely be staying

parking on site

wifi is very very poor. i wouldn t able to do my work.

t a drink on the house, and 10% discount for drinks and food if

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

friendly helpful staff, comfortable room complementary drink at the bar and free parking

when we got back as we were staying and it could have been added to our room but we were told the bar was closed

lovely bar and restaurant highly recommend

4g, or whatever it is).

free parking, free wifi , good restaurant, friendly staff. cosy cabin

asked me to pay cash for early check in for some reason, not card

easy parking and easy check in

where to hang your clothes, paid for early check in but room wasn t ready, floor was wet so couldn t go in the room anyway

the bar staff in the evening were chatty and smiley

breakfast, the quirkiness of the room and hotel in general, great room service facilities

heated pool wasn t heated

was unable to watch tv or connect wifi for a few hours and the sink didn t work

wifi didn t work in the 450 a night suite located 20 yards away from the main building and the

also we could not receive any wifi signal in the room so i needed to use my phone data to watch a movie

plenty of parking, quiet.

i couldn't use wifi

the menu

helpful staff and excellent wifi giving brilliant speeds

kids in rooms at 11

was able to do laundry and younger guests could play playstation upon request

the small store inside from which you could buy laundry etc , the cleaning staff was good

this means we had to haul, two large cases, two kids, backpacks and a dog to check in and check out

the breakfast was not up-to the value for money . i guess they should try to improve it .

easy to find, check in was smooth, nice bar and breakfast. comfy room.

my son was given a very warm welcome, a kids pack, some lego and a birthday cake in our bedroom

we didn't feel safe walking through with kids so ate dinner at the hotel

little selection of breakfast for all, kids entertained with football table and various games around the lobby

was very modern and funky building with good facilities from the gym to the bar

pool area and changing rooms need some attention

indoor pool, jacuzzi and spa

great wifi connection

wifi connection is poor, food pricey for what it is.

superior double and everything about it was lovely and the bed was very comfortable the swimming pool and sauna was just what was needed to unwind

rect elizabeth line)

ough some guests had parked awkwardly making it difficult but not the hotels

really comfortable place near to the airport. room was clean and the wifi was great

free wifi and parking

propety was clean decent size room n comfortable bed with water bottle n good speed wifi,

room was spotless

yes it s ok the kids really love it

the kids loved their 'kids checkin' area too

very limited room service. however, this is understandable due to covid restrictions

lovely breakfast and room perfect.

packed breakfast for us as ee were leaving at 4am

really good breakfast

staff and free dinner for kids

staff were very friendly and great with the kids, room was very clean.

breakfast was lovely, plenty of options. staff very friendly

the breakfast was excellent

nice food, friendly staff, good parking

friendly atmosphere, great entertainment and nice breakfast

food was excellent and staff. the bar had a lovely feeling and atmosphere.

very comfortable bed and friendly staff and owners. delicious breakfast

they were so kind and even offered kids pizza on thursday

from the warm welcome in every department to the extra comfy beds, spacey bedroom and facilities, kids welcome activity and delicious breakfast

really made my kids feel special and really firendly staff, great breakfast.

revise room service menu. staff friendly and helpful.

they were so kind and even offered kids pizza on thursday

this hotel always has free parking, friendly staff, comfortable rooms and a great breakfast.

room was brilliant, spacious, warm, the fridge and microwave in the kitchen area were a great touch

location, good parking, walking distance to station

great location. nice and old building. great parking

grounds are nice and the bar is really cheap

which is what we used to get to emirates stadium, great friendly staff, nice atmosphere in the bar and we had a nice cooked breakfast in the morning, beds were super comfy and the room and

staff very helpful. great value for money. kids happy : xbox!

slightly noisy when lots of children were in , in the dining area and bar area

we bought coffee and hot chocolate from the bar and the price was amazing for

wifi is quick enough to fulfil your

wifi was slow at times. my room keys wouldn't work despite being kept away from my mobile phone.

tv was temperamental, not sure if it was a wifi problem or batteries in the remote, frustrating when trying to relax

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

great bar & restaurant

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

staff, breakfast, location, room size and bathroom upgrades, tv in room, hairdryer, wifi, etc

was excellent, even use of ev charger, which was a massive help

no room service post 9pm

no wifi in the room.

location was great only problem wifi didn't work well at all otherwise very good would visit

s offered early check in which we didn't take) but shower hose broken in one of rooms, and by that late time,

lease add free wifi in the rooms!

good choice of restaurant or bar food

couldn t help us with early check in

no wifi access without being charged 15.

dan at th bar was very knowledgable & again gave great service

delicious beers in the bar too

very nice hotel nice rooms and a nice bar and restaurant and very nice staff a very well run hotel in a very quiet area a little gem in

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

it had character lots of parking comfortable bed

wifi is fast (>40mbs), free, and consistently reliable over 7 days (+) also the free wifi was a massive bonus, with 2 teenage children it was great we didn't eat in the (+)wifi good proximity to where i was working (-)very limited so needed to park on narrow side road, wifi was poor and no desk in room to work (3 single beds) kettle in room didn't work and white wine (+)wifi;friendly staff and easy too open bedroom door with a card (+)location good, wifi good (-)the wifi was not good (+)wifi was great (+) wifi worked well

value for money, nice staff and good location with plenty parking spaces.

you can have 5 in 1 room 3 kids 2 adults

the restaurant and shisha bar was lovely

the location made me fear for my kids safety

sometimes the wifi required to open 'www.google.co.uk' web page to work properly.

up on the bar terrace was amazing seeing the planes take off

had room service and the meal was delicious

great location nice bar and food

good breakfast (paid extra at the hotel, bonus kids ate (+) kids loved (+) kids loved that they could see planes landing and taking off from their room (+)was comfortable and quiet kids meals are very good and great value perfect for early morning flights from heathrow staff were (+)close to the terminal 5 and if you with kids under 15 yrs old they ride free on the city (+) kids especially enjoyed this (+)great room with extra beds for my two kids and a great little restaurant! (-)paying for car park,booking time saying free car park.not milk for kids. (-)a little worn, but my kids loved it and the restaurant

was exceptionally outstanding home an extra mile to get me airport view room and late check

very friendly and helpful staff. free wifi

beds were comfortable, the pub in the lobby, the use of wifi and printing out airline tickets and checkin

at checkin sold us a private taxi over the hoppa saying hoppa would be 15 for me and the kids and a private taxi only 18 - he was very insistent on this

great experience using the gym as had room to my self for an hour

the wifi signal didn't reach the room - i had to sit in the breakfast room to use wifi

limited in-room conveniences

no problems with check in, the staff were friendly and helpful and accommodated a late check out for us

if you have two teenagers or 3 kids, i can't recommend enough

wifi did not work.

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

updating the main hotel rooms, hence the bar wasn t open.

they were wonderful to accommodate an early check in. we were so appreciative.

very comfortable. perfect location. responsive room service if any issues. good restaurant.

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

the price was excellent considering we got a suite and breakfast included

wifi was a bit weak in the room, but we can use the rouge as an office where wifi was no problem

good breakfast selections

room service is also available & the food was delicious

great place to stay before a flight.great rooms and good breakfast .

well equipped gym and a fantastic restaurant downstairs

everything that he ordered from the kids' menu was free: starters, main dish and dessert

room service and breakfast.

a hotel service, is actually run by the airport and is paying

very kids friendly. the staff were amazing. the location is wonderful.

maybe improve the gym facilites... need some heavier dumbells and more weight plates.

convenient, with excellent room service

while staying there a group of guess we re running around with their kids for over an hour through the bar, lobby and elevator

finally we had a scrumptious breakfast with a warm welcome from victor

gym was even better than expected

close to the airport. a park with playground for kids behind the hotel was also a plus

fast wifi

food in the restaurant is reasonably priced and nice, includes a kids menu

staff was very helpful, they arranged an early check in as we didn't stay overnight

clean, large rooms, quick room service, friendly staff.

nearly midnight for absolutely ages and the entire hotel had to evacuate, had to get my sleeping kids out of bed and take them outside

good showers and room service

i don t think it is clearly stated that the red and the conference center are attached

very comfy bed. food in bar excellent. very good experience

restaurant food was not fantastic. both dinner and breakfast was not very nice.

hotel and they allowed for an early check in

limited options for dining with kids and pricey.

lovely food in bar and restaurant, reasonable prices

room was spacious and bunk bed for the kids was really good solution

thanks so much elena, all the other staff members were fantastic from the spa team, reception, restaurant, to the bar

staff, breakfast was also good

the private dining room was ideal and breakfast was delicious

amazing, helpful staff; delicious food, superb breakfast & just the cutest room - nice homely touches & complimentary whisky

location, rooms, bar and restaurant

bar downstairs is a series of smaller rooms each with open fire

we had no phone signal so wifi would have been a bonus

the treatments at the spa are divine

dinner is quite expensive if you're just travelling on business but i guess i could have had room service, fab breakfast

very nice bar area and pretty dining room

good considering after lockdown, had small problem with room service menu, but resolved quite

wifi did not connect at all in single room

the bar air is comfortable and staff are friendly ensuring a lovely place for an evening drink

very friendly staff serving breakfast, & location is highly desirable

the reception and bar area are both welcoming spaces

with a hot bath and room service

everywhere i have stayed we always get complimentary late check out due to having kids its not always easy, but here they were charging

swimming pool was a little cold. steam room too hot.

team were very accommodating nothing was too much trouble restaurant food was spot on, the gym facilities were a great extra and at no additional cost

room service extremely slow and had to chase.

pool was a bonus and really enjoyed our swim

some new curtains; it's not the hotel's fault but i had issues getting there as there was no free wifi at the train station and no maps, maybe the hotel has the power to improve that situation with

the bar in the lobby was nice

m) as we signed up for the intercontinental hotels group while checking in

the staff were so friendly and couldn t do enough, great selection for breakfast and tasted great

friendly helpful staff; car parking ; proximity to town ; reasonabley priced vending machine and bar; arrived at midnight and bar was open to

e best we ve ever had in a hotel)

parking, staff, food, location, safe

everything was great. hospitality, reception, breakfast. we will visit again. a very nice place

nday's omelette with cheese was

gym could do with updating

had dinner at the hotel and was pleasantly surprised - kids menu was great and we all loved our food

beautiful property, accessible location. access to spa made it perfect.

avel free airport zone) free wifi early check in was possible

i come for the amazing gym and spa before and after my flights.

00 i had asked if it would be possible to have a late check out, this was granted at no extra charge