free onsite secure parking was available along with free wifi for the duration of our stay

they are very welcoming for when kids stay with me and staff are friendly and polite

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife

room bar was empty and heating sistem wasn't working properly

the room service and cleaning comes every 2nd day (not every day)

the free wifi was good too

the bar had great food, the staff are really friendly & accommodating & the beds were so comfy

tucking my daughters baby in bed to the cook going out of his way to make us feel welcome, bar staff friendly

the wifi signal kept dipping and causing the tv to buffer, the beds were also a bit squeaky.

we wont get wifi inside room no body wash or hair wash inside

had an issue with a lady and kids in the hallway outside out door

no bar open in the evening that i could see.

bar wasn t open during our stay and the restaurant did not serve food apart from breakfast

the hotel needs to offer room service or even cold snacks out of hours

kids enjoyed the tv in the bath

we have a suite with a king bed and double sofa bed and kitchenette - immaculately clean, spacious and comfortable

was hit and miss, as it s room service sometimes stuff was cold

good wifi excellent proximity to the underground/train station and nearby shopping in the area

bathroom/late check out

selection of channels in room and only 1 could have wifi

comfy bed and scrumptious breakfast ! would have liked another night to use the pool

room service was very prompt

the swimming pool is small and has kids lessons in so it was difficult to swim

the hotel also has a gym & swimming pool for guests to use

nice location shops and food nearby. staff are fantastic and so is the room service.

great location. nice and old building. great parking

the breakfast was good, and the free parking was a great bonus

the little kitchen area was handy to make tea

from outside i went to the reception and a nice lady checked me in and was very helpful to me the bar was cosy

staff clean room good facilities parking with cctv great location breakfast good, great

good wifi

bar down stairs was good and service was brilliant

allowed me early check in which gave me time to grab a shower before the match

excellent bar and restaurant downstairs which closed at 11pm so quiet night

free wifi price

also if you are looking for a pet friendly reservation this one was bit overpriced

everything was fantastic. clean room, wifi, very nice and helpful owner. safe parking space..

reception person asked if we can keep the music down and we wasn't even playing music we had a kids program on

very comfortable room with shower tv wifi coffee making facilities

rooms are not soundproof and there is no room service though it's advertised

biggest pet peeve- two singles pushed together is not a double/king

food in the bar not great and service was slow.

room service exceptional burger and chips and the breakfast was something so exceptional the best

wifi signal is very poor and could be made better

fantastic woods to walk in on site - perfect high standard pet friendly

josh was reception deal with me a single dad and my kids

of room service food after hours

i was surprised the restaurant bar doesn't have any cocktails on the drinks menu

hotel was very clean, great room service, amazing coffee stand in the room, very comfortable beds and stuffs in

breakfast was great good choice location was great just outside london which was perfect

that the tv was smart with free wifi , we did not have access to watch netflix or you tube ud83dude11 this would

the breakfast was also great, and the overall atmosphere was delightful

staff were incredible, each one of them from management to the bar staff and restaurant staff and the maids and

big room, fridge and kettle in the room, good breakfast, nice staff, 24/7 food service options, bar on the

staff were helpful and amazing with kids

not something i wanted my kids to see as it was

grubby walls and carpet, uncomfortable bed and pillows, plug that didnt fit plughole, kids stickers all over

here over the years but it appears some of the comforts, free breakfast and a mini kitchen for guest to warm

property was modern, with pleasant rooms and en-suite bathroom, tv and wifi

we checked in fairly late after a concert so the restaurant and bar were closing but the staff still made us

the guys at reception greeted us and the kids so nicely and said he would check to see if there was a room

i liked the fact there was parking and a gym available, the room service was quick and they accommodated when

staff had the room beautiful with rose petals and left us glasses of bubbly to bring in the new year would

staff are really friendly and make a fuss of the kids

i just wished we had enough time to use the gym etc

excellent location easy to travel to wembley and london 24hr security secure parking

lovely and new place, secure parking staff helpful and friendly.

very good wifi

nice room, few minutes away for tube, parking, nothing else needed

the best accommodation for the price. free parking. secure parking with gate.

hotel staff were amazingly friendly- the hotel superb - breakfast was amazing

, location , staff , rooms, early check in was just so accommodating best ever overall value for money hotel i

televisions are a bit archaic, it would be good to have ones that can have streaming services or wifi connectivity

the guest discount in the pub was a perk too and we ordered room service one day which was spectacular

parking. overall it was not that bad.

the gym facilities which were so fantastic i joined my local village gym near home

comfy rooms and superb facilities, especially the state of the art gym

would have like there to be room service has sometimes the lobby got quite full

great place amazing location and amazing gym and restaurant facilities

swimming pool hours for children

a fabulous hotel and victor was so nice to us on both nights at the residence bar , a very relaxed venue

we arrived early with no issue with early check

the bar and restaurant also wasn't open which was disappointing

sadly the bar and restaurant was being refurbished however that was like that for my dates.

the fridge in the room was a great touch, considering the on site bar is closed at the moment

wardrobe , good selection of food for breakfast , fresh towels and toilet rolls left out , good wifi , friendly

could keep the bar open a bit longer.

great breakfast and comfortable bed

sleeping on sofa beds is not comfortable, especially when kids are older

we arrived to the room and was greeted with happy birthday spelt out in rose petals on the bed and home made

liked th free breakfast in th morning and the free wifi including all the places to eat around the area

the staff checked us in at 1am and were very friendly and got us a drink at the bar etc

- location of the hotel - security systems - compact but functional rooms - good wifi

no room service. i couldn't charge bar orders to the room. pillows could be better

of laundry self service units(pay and use) like the ones in singapore, lack of variety in the

are small, the hotel is a bit far from the train station so it is challenging with kids

also, 24hr room service was advertised but was told that snack would take 40mins to prepare

in the evening, the beautiful breakfast area becomes a bar serving excellent cocktails

on reaching there we found out our kids couldn't use

i wish i had a little table in the room. wifi was sometimes off or not strong for zoom meetings.

facilities in the room were excellent, free mini bar was impressive, the staff were kind, professional and

i had to pay for everything extra, breakfast, use of the gym, etc

not only did they accommodate an early check in for us, but the receptionist & another gentleman who worked

only 4 parking spots so not guaranteed, but we parked with no problems

2 minutes from the gym and 10 min

staff talking rite wifi not working room also not cleen tolite making store i'm always going upstairs for bath

vas lacking, we traveled with kids so requested two rooms one next to the other months in advance only to get

didn't seem like there was any wifi

but it was pain at last moment to sleep in one room with 2 kids

shared toilet and bathroom / wifi did not work / room was very cold

the check-in staff were helpful,wifi was quick and good connection.

nice clean renovated rooms with free wifi and included breakfast .really enjoy

the room had flies and noodles. no wifi connection

wifi is too slow/didnt work at all

the wifi worked perfectly and stayed on all night

but we appreciated the complementary breakfast

was great the staff were pleasant and very helpful the place was clean i enjoyed the gym

staff were friendly and welcoming and the room was cosy and the gym was good with good equipment

ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with

wifi system - tickets with codes that run out after an hour or less, so not free wifi and very

breakfast and lovely polite staff who were very helpful

had hoped that the bathroom would have heated equipment to dry laundry or towels

friendly and helpful staff. great breakfast. good parking area.

express, sainsbury s, costa coffee few steps away, kind and helpful staff, nice breakfast, good wifi

its very very close but since we were travelling with kids and stroller and bags and there is no lift on the

lovely room and breakfast much better than we expected

i am grateful they upgraded my room, and allowed a late check out

i liked that the property offered breakfast and that is free for the kids also the hotel was clean and the

kids double bed and pillows were a little uncomfortable

we stayed there with family (two young kids) and enjoyed our trip to explore london's

helpful staff, free parking and free wifi

parking space and good breakfast

the breakfast is good and the restaurant in the evening has a good choice for vegetarians and

friendly reception staff, nice room, lovely freshly cooked breakfast

parking space and good breakfast

early check in available, near the train station

th minimal fee); also allowed us to leave our luggages for free

th minimal fee); also allowed us to leave our luggages for

friendly staff member, 25 minute walk from work, everything clean, solid wifi, easy check-in and check-out

accommodated our request for an early check in and late check out

good wifi too

we didn't realise until a few hours into our stay, it melted some chocolate the kids had bought

was very tired and in need of renovation with the kitchen having tiles and a power socket hanging off the wall

we were upgraded to a better room and the room was fantastic! good tv and wifi as well

the kitchen facilities

the tv has quite number of channels & the wifi was great

there was a lovely bar at the hotel, and lots of places to sit and relax

early check in was provided as requested and the staff were all friendly and professional

was a lovely hotel , kind staff , food , room bar great

the lady with blonde hair was lovely and as they currently didn’t have a kids menu they allowed us to bring

no one had a solid answer on price and operations of laundry service

the room is placed almost on top of the kitchen, and due to the building being old, whenever there was banging

is 20, even though they had empty spaces, didn t use ev charge because that s steep as

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

very clean and modern. polite staff and good wifi

the wifi password is nt displayed in the room

has free wifi and comfortable beds i had a 2 bed room but was next to kitchen

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.

great location. very friendly staff. good wifi. clean bathroom.

no good behaviour towards kids

location good, wifi good

the location made me fear for my kids safety

the wifi was not good

noisy, the beds were comfortable, great to have ensuit toilet & shower, great also to have a car parking space

parking and excellent location. very good value for money. staff very helpful.

the wifi

stars room buy got what i paid for and even better value for money for a stay in london with free parking and

parking was an issue but staff did thier5upmost to help

my kids and parents loved it

the restaurant and bar was not open

plenty of free parking space which is bonus in london

the bar wasn't open ha ha. everything else was brilliant though, highly recommended

gave me late check out with charging me till 11am

got own bar selling bottled beer and lager etc

my husband and i traveled with our three kids, and we loved having adjoining rooms

location, off road parking, helpful staff, comfortable bed, good facilities, unexpected

and clean, great facilities in the room, great location with good parking and near local amenities, cant fault

there is no full coverage of wifi on the second floor

the friendliness was exceptional.. the parking was good. the wifi was adequate for my needs.

i had a good little room,good variety for breakfast,shower,wifi,tv,all worked well,and warm.

comfy bed, free parking for tall vehicles, spotlessly clean, excellent wifi and sensibly priced

m a repeat customer here, so it was nice knowing the property & parking area

to have free parking, room very clean and bed comfy

the car parking on site is a real bonus and the access to the local tube/bus station

perfect little place, peaceful at night, and lovely room service and breakfast the next day

arrived late-after the kitchen had closed and had ordered room service in advance

evening meal and breakfast were first class

with a complimentary mini bar, great coffee, comfiest bed ever, free parking onsite and excellent wifi, all at

very nicely appointed rooms, very clean and mini bar was a nice touch

wifi not very good

great just what we needed for the night good money for value and the bar staff were so helpful they booked us

there is no wifi in the room and the tv is not working

to park, close to work, facilities basic but for what i needed was good, food served at the bar but didn't try

frills but lovely people, clean linen, towels, hot shower, tv and free wi-fi and parking

wifi speed is very very low

very good and staff were excellent and very helpful indeed been my kids really love the stay

room and nice bar area and the town is just around the corner so the choice of anything is there

the bar area is pretty decent too, with good deals, and it closes at midnight

easily accommodating 2 adults and 3 kids

instant wifi

for head office, as feel the executive rooms need a warning of subject to availability for early check in

good breakfast as well as nice room service

all the staff were polite and helpful. the ladies on the bar were amazing, even at 12.30 am.

is error was quickly resolved but i

beds comfy, equipment in kitchen enough

am glad that the room had a kitchen and everything for cooking, as usually there is no such option in hotels,

the kids love the balcony with the high windows

lovely room with excellent facilities ,kitchen fully equipped with everything needed,spacious and clean

wifi on the tv did not work, only way to get the smart tv working was by hot spotting my phone to

the pool the comfort and the staff.

the spa is clean with towels and lockers accessible

pool was great for the kids and room was comfortable

out outstanding customer service in every area bar restaurant outstanding customer service receptionist amazing

in, there is an open plan reception which is confusing and looks untidy, booked an early check in but they weren

was accommodating, gave us a parking space gave us great information ud83dude42 will definitely stay again

my car and travel into london by public transport so that i can check in later, i was offered an early check in

through his back yard door to sainsbury’s for atm which was disgraceful as i am a mum with 2 kids travelled

clean, warm room. good wifi. friendly staff all at a very good price- what more could you want

easy to find - just a minute walk from the station excellent wifi signal lovely little room with a comfy bed