staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

bringing our pet to a room like that costed us 25

i wish they would have had laundry service or washing machine.

year old basque farmhouse), large delightful room, comfortable bed, good breakfast, very easy parking on site,

great to have parking included and location to train station perfect to get into bilboa - 14 mins on train

our was big and spacious, comfy beds, and internet/wifi worked like a charm

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning

hearty breakfast, family environment and house with history, lovely and cozy restaurant, free parking

location, friendly staff, fast and reliable wifi

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

wifi was easy to use and good signal

wifi good

nicely decorated room;very near the old town;friendly and helpful staff ;good wifi

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

wifi was down from my last evening till i checked out

(the wifi was also ok - fast and easy to

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

amazing location, fantastic to have a pool! we got a gorgeous view! lovely friendly staff

great gym and spa facilities and fantastic breakfast

lovely friendly staff and nice gym

one minus - the small bedrooms are not made for two adults

- and we also enjoyed the spa and the breakfast

bad wifi

wifi was not working to scratch - too slow

wifi didn t really work, toilets are basically in the room (behind a very thin fluted-glass wall)

wifi was terrible, i could barely use it

big fan of the late check

getting in very early they were very accommodating to allow us early check in

request a room change to start due to mould in the bathroom and the room overlooking the outdoor laundry

excellent location, use of free bikes, wifi connection really good

fantastic location, specious room, very clean, fast wifi.

wifi had restrictions and we couldn't access streaming and betting pages

hotel gym was amazing, quite small but with gym quality brand new equipment and great air con

reception & room service staff were really attentive and helpful

late and went to eat and while kitchen was closing there was no flexibility with regard food ie any food despite

room service available, brakfast very tasty and a restaurant within the same building

said it was pet friendly not happy that we had two small dogs charged 30 per dogud83dude33

the breakfast was wonderful!

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

also there was a little play area in the breakfast room for kids

petit palace, really nice place to stay, they gave us a room on a high floor overlooking the street

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

not mention the wifi was amazing

the bar is also great

very good wifi, airco and shower pressure

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

convenient, recently built/renovated hotel. spacious rooms with very good wifi.

hotel is supposedly pet-friendly, yet the receptionist was unpleasant when we arrived with our disabled german

wifi coverage and throughput can be improved

a special commendation to all staff especially at reception and the bar lounge area

the gym wasn't in action whilst we were there (we got the impression this might be an ongoing thing) so

rooftop bar wasn t open which would have been to have a look but no big deal

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :

great location, very clean. excellent wifi. helpful staff.

would have been nice to have the mini bar re-stocked daily this didn t detract from our experiment

good fast wifi

the breakfast was excellent.

really had to search to find something negative however one night i ordered a burger in the bar & it wasn t

modern facility with great breakfast and friendly staff

the coffee lounge/gym were also of a high standard

bed room ac the shower breakfast was amazing. the fact that it had a gym

the wifi and tv only worked intermittently

ok wifi

i returned to hotel lidar to use the wifi and to contact my card/

the wifi disconnected approximately once every half hour

one of the receptionist was very friendly and welcoming. the wifi was good.

noise at night from the bar near by

good wifi! very central location, perfect for tourists.

nothing else, no bar or food facility

wifi connection

wifi did not work first night

pet policy - we traveled with 2 dogs and chose the hotel because it was pet friendly, but on

bright and clean room and bathroom with very fast wifi

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

parking is few minutes from the hotel pet are not allowed in the room alone

wifi wasn t working

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we

not far from city center. has a gym.

the gym had good equipment

wifi worked well & good choice of television channels

breakfast tea in the rooms, please, ( as well as those (-)breakfast was a little overpriced (+)really nice,

the wifi wasn t great

there is staff 24/7 and a bar with snacks

whole experience from early check in, car parking which was essential and sub-basement

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

the lack of bar service.

breakfast, lovely courtyard with some green plants, food available at the bar at all

the terrace and bistro and bar area

wifi could have been stronger and secured

good location nice bar and courtyard staff excellent

shower, and bathtub were too old room service (in other rooms) in the morning was too

united match in the bar as i am an avid football fan

not really a 5 star hotel. unmodern room. bad pillows. no minibar. room service food not good.

lovely places to relax all over the hotel and the service in the bar was also excellent

had a bar for cocktails at night , wonderful full french breakfast

com didn't say wifi is available throughout the hotel

only thing that would improve it is if there was a decent coffee making facility post breakfast

good breakfast. too dark in room suggest white paint

breakfast was very good although lots of tapas bars nearby

continental breakfast was good with lots of choice

the staff were excellent as was the breakfast

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

wifi signal is unstable. breakfast can be improved.

there was no room service menu although there was room service available

junior suite perfect for a family (two kids)

cafe and room service unavailable on sunday

are traveling with our pet

room service was prompt and absolutely delicious, and the location couldn t be better just a

great breakfast, room service every day , bathroom equiped with barh- what we really appreciated, especially

pet fee was the highest i've ever experienced: 25 per night

ev charger would not work with my means of payment

the wifi doesn t work very well.

free wifi, free coffee service

nice room amenities such as mini bar, toiletries, and super fast wifi

wifi was free, but weak, for emails okay

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

everything was excellent , however found the wifi a bit slow

small hickup in our room service order

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

room service food not at the hotel restaurant standard, food in restaurant and bar is excellent.

wifi was extremely slow at times. only a few parking places to unload in front of hotel.

breakfast great and served in a similarly modern and well thought out space

very clean , very modern and a lovely airy breakfast room with nice food .

bathroom doors are transparent glass and not privacy if your are with kids

comfortable and in an ideal location above the intermodal (bus station, train station and metro), breakfasts

the room service staff are great

posh & executive feel that was really nice for the kids to also experience

pet care

we enjoyed the reasonably priced breakfast with a nice choice of sweet and savory foods, and various drinks

booked a pet friendly room and we were happy to see there was a bed and a toy for our cat

parking available but no ev chargers on site

wifi reception in room was poor

wifi was not good

there's quite a few restaurants around also, we were just surprised to find them all without a kitchen in

very helpful and friendly owner. it was very basic but clean and comfortable. also good wifi

there was something like a kitchen with microwave, coffee and snack machine

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

s a walk away (2km) from the nearest bar / restaurant through a very quiet (on a sunday) industrial

lots of parking, great hill views, good size good, easy access to motorway.

excellent cocktail bar with super sized g&t s just around the corner

gym was clean with good selection

good tv, good mini bar and excellent service

maybe a pool

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked

the room service was efficient and tasty but we would have preferred eating in the restaurant

the pool. i found it uncomfortable and small. same the spa. sorry.

no room service menu

gym, amazing breakfast (best hotel breakfast i ve ever had) and staff was extremely helpful

there was not room service

friendly staff, early check in, comfortable room. very close to guggenheim museum.

it was very well located, near the guggenheim museum. the room service was also good.

again should not say pet friendly as breakfast separately as no outside terrace

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his

i would not recommend for pet travelers and for remote workers

free parking

wifi is non existent most of the time even though the router just behind the room door

straightforward, but for those with a car, it's the perfect place to put up at - quiet, plenty of parking spaces

great location, car parking, clean rooms and very friendly receptionists! definately recommend.

the kitchen was fully equipped, including espresso, cleaning supplies and even laundry detergent

no breakfast buffet restaurant, only a spanish style bar

slight inconvenience was too many steps from the parking up to the hyatt entry of this large

wifi not goed

wifi was super slow.

huge free parking. 5...6 min to drive to airport. room ok, comfy bed.

they have very nice shuttle service

, the only thing it's missing is a small bar for a refreshing post flight beer

great parking, staff couldn't do enough

free shuttle service even as early as 5

rooms were generously sized and the wifi worked well

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

several things: - wifi didn't reach our room and because they were out of space

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter

secure parking onsite

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely

kitchen facilities good, secure location, comfortable bed

wifi, connection was ok however bandwidth was really limited

wifi did not work in the bedroom

no room service. aircon no working

kids where very disappointed they couldn't swim

room with all the facilities you expect from this class of hotel: clean, comfortable, good wifi

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

temperature a little too high and a soap bar would be great in the bathroom

basic bar area

good restaurant & bar food. close to airport

friendly bar with snack food available

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute

breakfast was superb with lots of choice available

drinks at the bar were quite expensive.

the bar and good were great both in choices and prices, the food quality was very good

location, clean, staff very friendly and helpful. breakfast great selection.

plenty of parking spaces available on site

good bathroom and parking.

free and easy parking

to sit outside on a large balcony at the back ,staff where helpful everyone was nice ,plenty of parking ,place

good if you have a car, since it's 20 minutes from bilbao and there are plenty of parking spaces outside

but you cannot leave the pet alone in the room

room was as expected for 3 star rating; good wifi

not as pet friendly as most other pet friendly hotels

wifi connection very bad. we could ear everything from the rooms next to ours.

unreliable wifi

there is a little bar around the corner

there is plenty of safe parking for motorcycles

cozy bar and restaurant next door from the same owner

plenty of parking places and the restaurant in the front has really good dinners, just make sure you adjust

convenient parking

very helpful and friendly staff, clean room and hotel, parking, close to the port

breakfast service was disappointing due to dirty tables and an unpleasant attitude from the staff

place near a highway, with lots of free parking and fast car charges nearby

i liked that there is free of charge ac charger for car in front as well as private parking

our room was very clean and comfortable, and the breakfast was varied and tasty

and breakfast

chose saiaritz to have a rural base close to bilbao, with parking

breakfast is included and served in the restaurant

staff very nice ,safe secure parking , bar restaurant next door

breakfast was great, dinner was good too and so reasonably priced

comfortable bed and specious room with excellent wifi

the bar seems to be separate from the hotel and not a very friendly service

lack of bar facilities. seemed very lifeless.

and bar were closed at the weekend and we were there on saturday night

there was no bar available within the premises.

the excellent parking facilities; cleanliness; outside area to have a snack and a drink

parking included as well

location and good value. restaurant is great. free parking

location is good - near the port, in which restaurants and bars are located

bar & outdoor terrace, hotel had a nice feel to it, staff were friendly & the hotel wifi was

i had my two little dogs with me, the staff were so attentive and offered to provide pet beds and bowls, such

breakfast was really good value for money

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

lively bar/restaurant with good bar menu

restaurant food was incredible as was breakfast

the hotel itself was a very clean and the pool area was really lovely

very friendly staff, beautiful location and atmosphere. nice swimming pool.

jesus helped with any question or concern, to the impeccable restaurant service (with delicious breakfast),

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

private on-site open air parking