staff very nice ,safe secure parking , bar restaurant next door

did not have breakfast, we asked for an early breakfast and agreed to have it at 0730 but there was no one there

lovely breakfast also the following day, you will not go hungry

breakfast is included and served in the restaurant

free parking

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

love the gym

the gym is fantastic

the hotel offers a small gym as well

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

24-hour bar and gym availability

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

noise at night from the bar near by

breakfast was very good although lots of tapas bars nearby

the staff were excellent as was the breakfast

continental breakfast was good with lots of choice

great breakfast. very comfortable hotel, cool and quirky decor.

good breakfast, nice staff, good location near the central bus station

the room was too hot and when we opened window got noise from the terrace bar below

r brunch) and it was delicious/fantastic

there was a strike from the cleaning service during my stay...no room service...no fresh towels

didn't have breakfast, but opted for room service

shower, and bathtub were too old room service

the wifi worked perfectly too

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

feels a little expensive for size of room and lack of amenities like gym, etc

wifi cut out at times which was hard when we had t do unexpected work calls.

good restaurant, more than adequate gym, friendly staff

easy access from motorway. off street parking. good breakfast.

all new equipment in kitchen

friendly, convenient access to bilbao ferry terminal, good kitchen facilities, very nice host

private parking is extremely handy

lovely kitchen to do your own cooking if you want to

staff very friendly and kind. lovely gifts in the room for our kids.

fantastic location, comfortable beds, great staff and a lovely breakfast.

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

beautiful breakfast

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

there appears to be a room service menu but no way to order as reception does not answer calls

clean, comfortable, good wifi, as would expect from this class of hotel

restaurant only serves room service

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

limited choice in restaurant although room service was good

room service and when i ask for a drink to make a toast for new year's eve it has not been possible

location, friendly staffs, but lacking some of expected service for 4 star rated hotel like laundry, in-room

the gym is exactly what it looks like in the pictures, with the heaviest dumbbells weighing 10 kilos

the room service and cleaners entered as they pleased without ever knocking.

great location. fabulous friendly staff. great bar & restaurant next door.

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

lovely staff who gave us an early check in and fab restaurant/bar

the bar is also great

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

wifi wasn t working

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

i had to work for a while and the wifi was good

wifi is blocking certain network services without giving you upfront or during usage a warning

com didn't say wifi is available throughout the hotel

staff was friendly and helpful i also liked that they had bar and place to eat

is a scope of having more variety in the breakfast buffet

en to the bus from/to airport) room is large and all equipments are more than ok gym room on 1st floor excellent

lack of swimming pool but nice little gym

gym doesn't open until 1000h. shower was a tad narrow.

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

the gym is old and does not provide all you can expect.

helpful professional but lacking personality checked in no talk about facilities breakfast,bar gym etc i didn't find it great value for money towel in bathroom frayed

steam room / sauna was out of order, the gym equipment are ancient

it contained kitchen, separate shower

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

great little solo stay, gym and facilities were great.

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important –

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

clean, great location, comfy rooms and a lovely gym

had a pull out bed for the kids but it was really uncomfortable

the location is great and the staff are really friendly. specially the guys from the bar :)

spacious room and well equipped gym

modern, large rooms, excellent facilities, good location near to bus station, late check out time, company

the shower, and slow internet connection

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

everything is excellent. location, staff, clean rooms, breakfast, gym. very nice.

no gym or pool etc.

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

small bar and lounge area

there is staff 24/7 and a bar with snacks

the staff very helpfull, there is a bar open 24h highly recommended

very nice staff, comfortable beds, very clean and modern . bar open 24h

whole experience from early check in, car parking which was essential and sub-basement

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

also very clean, room service daily

big bed, big tv, optimal wifi

check in late cleaning perfect late check out

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

good gym

the gym was not available during our stay

the bar shut at 10.30 pm and we would have liked to stay later

nice hotel at the river. pretty close to the old town, nice gym

evening meal was really good and bar was fun too

they put in twin beds for my kids

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is quite expensive but the local carpark

wifi was not working/available at all in the hotel during our stay.

like 5star uk standard room service food was rubbish charged 20 euros for black coffee didn t order cold toast and

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

bar could have stayed open longer

nice room, great restaurant and bar with wonderful balcony

the bar and the terrace has a nice view on the nervion river

lovely bar terrace where we sat later and had sundowners

the bar area a nice place to chill and have a drink

the restaurant & bar staff also is very friendly & the chef is excellent

no food available, not even room service after 2300

location and the roof top. staff were friendly and the bar was excellent

wifi wasnt working real well, also parking wasnt included

of room service/food options close by

it was very well located, near the guggenheim museum. the room service was also good.

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

no room service to order some food

friendly staff, early check in, comfortable room. very close to guggenheim museum.

also, there was the bonus of an ev charger in the hotel car park

nice hotel. friend and kind front desk service. if more hot food for breakfast will be perfect.

very comfortable bed and breakfast was perfect

breakfast was very good only problem the coffee machine did not make hot coffee ,shame on

cheery welcome in the bar, bar food was tasty and good size

there’s a bar restaurant where you can eat excellent food for a good

clean, comfy bed, amazing shower, shared use of kitchen.

gated and safe parking in front of the house

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

kitchen was a little cram but that was not a major issue

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

parking was free and convenient

to be fair, there was another man serving drinks at the bar who seemed to be on top of things

we decided to have room service

rooms and reception very nice. ideal little bar at end.

we did not go to the spa, as our time was limited, nor did we order room service

bar was like a canteen, no atmosphere

swimming pool as a bonus

no children's menu/not much for kids to eat

we had a great time when our sons visited with the grandchildren in the bar and the kids room

bar and restaurant on site

the pool area was lovely with comfy area for dining outdoors

drinks at the bar were quite expensive.

it also has a good bar and food service

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute drive to the ferry port

seating at bar table uncomfortable for evening meal

breakfast was very good and a very good verity of food items both continental and english

the bar was lively

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

good to have

room service menu was very limited

hoice from the scan code which did not work properly and was full of advertisements

because dogs are not allowed in the public areas, our only option for food would have been room service

the bar was great as could eat there as well

also, the staff were very helpful, the helped me with early check in and late check out

also, the staff were very helpful, the helped me with early check in and late check out