24 hour gym was really helpful after eating so much pintxos

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

hotel gym was amazing, quite small but with gym quality brand new equipment and great air con

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

late check out always a bonus the double room was on the small side - okay for solo traveller

also there was a little play area in the breakfast room for kids

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

good location in old town of the city

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

no phone for room service

given that we were with small kids, this was a huge hazard

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

also would have loved to visit roof top bar but didn t appear to be

room service and when i ask for a drink to make a toast for new year's eve it has not been possible

lovely staff who gave us an early check in and fab restaurant/bar

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the bar is also great

the addition of the bar next door for a lovely breakfast was also fabulous

bright and clean room and bathroom with very fast wifi

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

to 120mbps)

i had to work for a while and the wifi was good

time of gym ( from 10 am) is not guest friendly

the location was excellent. having the bar and restaurant in the hotel was a plus.

we tried to check it out and it turned out they meant a hot shower cabin in the gym on the 7th floor, but there is no sauna - this was a bit of a

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we felt the need to use it, tea-making facility

excellent up market tapas bars nearby

it's small hotel with no restaurant, bar only

the staff very helpfull, there is a bar open 24h highly recommended

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

there is staff 24/7 and a bar with snacks

the lack of bar service.

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

nothing else, no bar or food facility

the breakfast and lounge area were beautiful and it even had a very well equipped gym

bed room ac the shower breakfast was amazing. the fact that it had a gym

hotel well located, not far from the old town and city centre. small but equipped gym.

love the gym

the hotel offers a small gym as well

wifi was free and stable

great location for restaurants and the guggenheim. very comfy room. good service and good gym.

excellent pre booked underground car parking with the added bonus (for us) of two tesla ev charge points

to everything

great location, great breakfast and great service

also i was pleasantly surprised by the gym

the bar shut at 10.30 pm and we would have liked to stay later

it has a small gym and sauna

they even allowed me access to their gym shower off-hours because i flew

great value and a well equipped gym too

gym was very small

location and the roof top. staff were friendly and the bar was excellent

everything was great location , room service , restaurant, staff all perfect fabulous breakfast

a gym

the smile and attitude of the staff, reception, bar and housekeeping was impressive

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and helpful staff

wifi a bit intermittent but no real problem.

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

free wifi, free coffee service

wifi was free, but weak, for emails okay

niggle was lack of 24hr room service

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

tasty meals at lounge bar in the hall, reasonable

bar was well stocked with friendly staff

didn't have breakfast, but opted for room service

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

nice room, great restaurant and bar with wonderful balcony

garage parking was expensive but included ev charging

service, room, breakfast, restaurant and bar and location

the bar and the terrace has a nice view on the nervion river

good value for money, has all the basics, even has a gym!

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important –

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

great gym and work space

bug room , nice breakfast and the location is fantastic

the breakfast was really good too

plenty of restaurants and bars around to have breakfast or dinners

no kettle in the room, breakfast too expensive, little kids pay the full price

en though pretty much

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

the staff from reception, dining and bar were all excellent

dog not allowed in the bar which was empty!! shame

the bed was very comfortable, and the gym was pretty well equipped and clean

only thing that would improve it is if there was a decent coffee making facility post breakfast

the breakfast was delicious at a reasonable price of 8€

lots of lovely fresh ingredients for a lovely filling breakfast

continental breakfast was good with lots of choice

breakfast was very good although lots of tapas bars nearby

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

great location if you are travelling with kids - it's a calm neighbourhood with many parks around

imming pool)

the pool. i found it uncomfortable and small. same the spa. sorry.

was fabulous- the decor was lovely, the pool, sauna and changing rooms were clean and kept well stocked with towels etc

clean, comfortable, good wifi, as would expect from this class of hotel

good, clean facilities with room service

wifi

a slightly late check out was accommodated and luggage stored until my departure time

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

of room service/food options close by

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

friendly staff, early check in, comfortable room. very close to guggenheim museum.

also, there was the bonus of an ev charger in the hotel car park

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

several things: - wifi didn't reach our room and because they were out of space

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful reception and bar staff free airport transit

no breakfast buffet restaurant, only a spanish style bar

excellent. just loud music from bar opposite.

helpful receptionists and bar staff

could be richer, was missing a bar where you can have a small bite

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

hotel provides shuttle and on a call ; they were prompt enough to send it across

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

temperature a little too high and a soap bar would be great in the bathroom

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

basic bar area

good restaurant & bar food. close to airport

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

perfect for families; my kids enjoyed the playroom

only slight negative was lack of shade around the pool.

from the receptionists to the kitchen to the bar excellent team work

the pool area was lovely with comfy area for dining outdoors

swimming pool as a bonus

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

the bar was lively

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

seating at bar table uncomfortable for evening meal

drink too expensive. people not using bar as prices too dear

it also has a good bar and food service

not to forget, this ibis is located just across the road from a shopping center with kids center in it

breakfast was very good and a very good verity of food items both continental and english

also late check out 12:00 which a big bonus

very relaxed atmosphere for what is quite a busy bar area

location, bedroom, bar ..free parking

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

location is good - near the port, in which restaurants and bars are located

amazing breakfast. great bathroom beautiful view

staff were excellent, the hotel is high quality, the pool just right for a city hotel, good location for the city centre and

occasionally have bar tender stop by pool and ask guest if they need drink

the spa services were exceptional

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

breakfast was a good quality

exceptional location helpful staff excellent breakfast

excellent choice at breakfast

staff, breakfast and facilities

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

clean, comfy bed, amazing shower, shared use of kitchen.

location is in a quiet area, offers free parking and has a big inside garden to hang out

secure parking onsite

gated and safe parking in front of the house