beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

the pool is a great addition along with the bar and terrace

wifi is really bad

super limited wifi, too slow to do anything more than a simple google search

no children's menu/not much for kids to eat

breakfast was very good and a very good verity of food items both continental and english

it also has a good bar and food service

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

not to forget, this ibis is located just across the road from a shopping center with kids center in it

parking is also excellent (and free) provided you get there earlier enough

the hotel is very clean and has a good choice for breakfast

no handicapped parking close to reception but 6 electric vehicle spaces directly near reception.

on the plus side, the staff is very friendly and the breakfast offered a great variety

i liked that there is free of charge ac charger for car in front as well as private parking

breakfast service was disappointing due to dirty tables and an unpleasant attitude from the staff

wifi connection very bad. we could ear everything from the rooms next to ours.

the charge 11 euros a night per pet. complete rip off.

there was zero wifi connectivity, even though this was advertised

but you cannot leave the pet alone in the room

bar & restaurant in building, so all convenient

also, the kitchen had many pots and pans and dishes, but no cooking utensils

straightforward, but for those with a car, it's the perfect place to put up at - quiet, plenty of parking spaces

it s a nice little hotel with own parking

wifi free

our accommodation, room 22, was very clean, very pleasant, the kitchen was sufficiently stocked so that we were

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

several things: - wifi didn't reach our room and because they were out of space

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned

waited at the bar for ages for a drink but gave up and went to bed

no room service to order some food

it was pet friendly, but no water bowl for the

sure pet friendly applies

friendly staff, early check in, comfortable room. very close to guggenheim museum.

i would not recommend for pet travelers and for remote workers

no restaurant or bar working in the evening inside the hotel

there was no bar available in the hotel.

also the bar wasn't in the hotel, but a short walk away

there was no bar available within the premises.

is shown as pet friendly but the first thing i was presented with was a disclaimer to sign regarding not

great location if you are travelling with kids - it's a calm neighbourhood with many parks around

also, room service was late when needed just for a cup of tea

great location with park and playground on the doorstep for kids

rooftop pool paired with the spa facilities were great

pet friendly

good tv, good mini bar and excellent service

excellent cocktail bar with super sized g&t s just around the corner

room service does not serve the full menu 24/7

the bed was very comfortable, and the gym was pretty well equipped and clean

the staff from reception, dining and bar were all excellent

more variety for dinner and also more comfort zones or play areas or loungefor families with kids

breakfast was good but the pastries were a little dry

clean, comfortable, good wifi, as would expect from this class of hotel

good, clean facilities with room service

brand new hotel, comfortable beds, great breakfast, and pet friendly!

breakfast was great and the bar in the evening offered a nice little place to wind down at the end of a busy

very good breakfast, friendly and helpful staff, clean and comfortable room, quick check in

our kids loved the breakfast

their laundry truck was parked in the designated space for clients when we arrive, and there were no

kids being sick and fighting in the streets outside from 4am until 7am

cafeteria and hotel bar closes early

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff

friendly bar with snack food available

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

great breakfast. very comfortable hotel, cool and quirky decor.

good breakfast, nice staff, good location near the central bus station

lots of lovely fresh ingredients for a lovely filling breakfast

only thing that would improve it is if there was a decent coffee making facility post breakfast

the breakfast was delicious at a reasonable price of 8€

room was well laid out, modern, modern tv and great wifi

location, nice room with comfortable amenities, very friendly staff, easy on-site parking, lively bar and

we had an issue with laundry since we were traveling through spain for a while and would have liked to have an

great food locations nearby and breakfast, room (suite) and dinner were all

restaurant food was incredible as was breakfast

lovely setting. easy parking. staff very helpful and friendly. easy access to bilbao centre

also late check out 12:00 which a big bonus

free wifi

wifi working perfectly

staff is very very friendly and smily. private parking is very useful, location is cool

wifi was free, but weak, for emails okay

free wifi, free coffee service

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

the wifi doesn t work very well.

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of

the staff was super helpful especially at the restaurant while also doing double duty as room service

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

we forgot to buy breakfast but the staff told us we could buy a croissant and coffee at the bar rather than

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

there was a strike from the cleaning service during my stay...no room service...no fresh towels

the bar and the terrace has a nice view on the nervion river

room service was delicious and good value for money

wifi was extremely slow at times. only a few parking places to unload in front of hotel.

very good wifi reception

garage parking was expensive but included ev charging

the breakfast was fantastic.

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

the garage was well managed and room service timely and

had a bar for cocktails at night , wonderful full french

recently the breakfast variety is becoming less and less.

clean room. free parking. free wifi.

big pot in the kitchen would have been helpful

wifi and price

very helpful and friendly owner. it was very basic but clean and comfortable. also good wifi

wifi coverange in room was not existing.

internet wifi was unreliable and slow

well situated to walk to guggenheim and old downtown, exceptional staff and room service

room service is a huge plus

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

pet fees 25 per day

hotel is good value for money. clean, silent, nice staff, good wifi.

my family also really enjoyed spending time in the gym

wonderful staff great kitchen, very roomy only drawbacks: no a/c, which i knew in advance and the wifi was a

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

very poor wifi reaching only parts of the room - even with notebooks with good wifi cards.

wifi connection

easy access. good decoration. very comfortable bed. good high speed wifi everywhere.

safe,clean, tea n coffee making in the room, wifi, fridge, great location with easy walking distance to

good wifi! very central location, perfect for tourists.

wifi did not work first night

hotel, very grand yet modern, huge room, comfortable bed, nice view over bay from terrace and pool area, easy

the service in the bar the first night was terrible we waited 25 minutes for a drink which never came as they

bar again beautiful but again staff just need a bit more training

breakfast was one of the best i've ever had

much - the pool was not open, but that was a date issue, as it only opened the weekend after we arrived, so

the wifi and tv only worked intermittently

good for remote working with good wifi in a great location

one of the receptionist was very friendly and welcoming. the wifi was good.

least the room was clean, the bed quite comfortable, the wifi fast and the bathroom was new, altough the whole

the wifi disconnected approximately once every half hour

the wifi didn t work brilliantly

cocktails in the bar were reasonably priced, room had everything we needed

i loved that they had a gym and 24/7 bar

very nice new modern hotel with great facilities and breakfast

good wifi, clean, comfortable, quiet

wifi wasn t working

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

parking is few minutes from the hotel pet are not allowed in the room alone

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

and clean hotel in the center of bilbao, great position to explore the city really nice and clean pet

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we

excellent up market tapas bars nearby

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

location, very clean, confort, fast room service

early check in helpful as we arrived on early boat at santander

breakfast is fine and the wifi was good

there was no wine in the bar the first night, but then they

clean, warm, quiet with great wifi

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground

whole experience from early check in, car parking which was essential and sub-basement

was 12,5 extra pax and 7) for kids

provided bowls and bed for our pet dog which we have not received anywhere else on our travels in spain

was 12,5€ extra pax and 7) for kids

wifi connection dropped and was not repaired in the weekend, although a backup connection was

tip to the hotel managers: we love that your hotel is pet-friendly, we've truly enjoyed our stay with our pet

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants good friendly bar great

wifi did not get to our room. a/c only blew out hot air.

beautiful sea and beach views. great bar downstairs, open until excellent staff.

allowed early check in

the wifi did not work during the entire stay

gym was well equipped, but it was very hot in the room

bar was nice for a nightcap on the way home at night

gym was sufficient for a light workout

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

is no room service for breakfast and the options offered in the evening are very scarce

gym is great as well, staff is friendly

no bar service after 9pm

the gym, the entrance, the spa

the spa was a a nice addition especially on a colder evening to come back to

bar or restaurant at hotel would have been convenient

location and great breakfast!

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

staff was friendly and room service meant that my bed was cleaned very quickly.

had a minor problem accessing the wifi upon arrival in our room on the first day

the tv didn t connect to the wifi so we couldn t watch netflix (that s complaining on a high level, i know

wifi not so good in our room

a special commendation to all staff especially at reception and the bar lounge area

an extra charge of 18 euro for a pet

wifi was spotty in the rooms and lobby, which didn t help when working

design, pet friendly, location great, the staff very welcoming and friendly,

do not like the smart hotel concept where everything is controlled by a wifi card

wifi had restrictions and we couldn't access streaming and betting pages

staff was informative and flexible for a late check out

excellent location, use of free bikes, wifi connection really good

request a room change to start due to mould in the bathroom and the room overlooking the outdoor laundry

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the shower was great only downside no english speaking channel on the t v we didnt use mini bar so cant comment

1st world complaint but wifi was a bit premier inn i

excellent breakfast bar very clean and great value

there was no laundry bag

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a

the addition of the bar next door for a lovely breakfast was also fabulous

the bar is also great

child seat in restaurant, not so good breakfast for kids

first aid for some camino blisters; the room was big and clean, with sophisticated lighting and wifi; and the

wifi was pretty bad. i had to use my phone hotspot the entire stay.

located in the old historic centre and reasonable walking distance to most tourist sites - strong wifi - upgraded

newly built, the rooms are a joy to be in, comfortable beds, good wifi, excellent lighting, clean bathrooms

big fan of the late check

complimentary bottles of water, good wifi and some english speaking channels on the tv

location, friendly staff, fast and reliable wifi

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

room which had large beds, a very nice bathroom and shower, a mini fridge, air conditioning, and wifi

wifi good

so some upheaval but our room was good size, comfortable, excellent air conditioning and free wifi

good little kitchen

very clean. comfortable. small kitchen

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

good value for money, has all the basics, even has a gym!

location for the airport with a great shuttle service

parking, 5 minutes ride to airport

the location, friendly staff, parking facilities

took me some time to find the entrance of the parking

compared with the other option beside, this hotel offers free wifi and cheaper

helpful reception and bar staff free airport transit

wifi was super slow.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

wifi did not work and the cafe is closed on weekends

free parking on the property - the airport is a 5 minute drive away - perfect for a few hours stay to

bringing our pet to a room like that costed us 25

i wish they would have had laundry service or washing machine.

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

parking was free and convenient

s a walk away (2km) from the nearest bar / restaurant through a very quiet (on a sunday) industrial

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

lots of parking, great hill views, good size good, easy access to motorway.

great rooms and parking.

great to have parking included and location to train station perfect to get into bilboa - 14 mins on train

year old basque farmhouse), large delightful room, comfortable bed, good breakfast, very easy parking on site,

private parking

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning