the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar and restaurant on site

everything in the room was nice, the play area is excellent for kids.

no children's menu/not much for kids to eat

beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

the swimming pool was in big demand as the temperature was in the 30's

the breakfast was from a wide variety and delicious

breakfast great, dog friendly hotel

not to forget, this ibis is located just across the road from a shopping center with kids center in it

take breakfast but the buffet looked plentiful

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

waited at the bar for ages for a drink but gave up and went to bed

several things: - wifi didn't reach our room and because they were out of space

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

also, there was the bonus of an ev charger in the hotel car park

has a nice tapas bar to fill any of your needs during the day

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

the room and bar facilities.

cafeteria and hotel bar closes early

also late check out 12:00 which a big bonus

location, bedroom, bar ..free parking

location is good - near the port, in which restaurants and bars are located

very relaxed atmosphere for what is quite a busy bar area

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

no room service to order some food

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

wifi works fine

food from the room service menu was terrible

the bar downstairs is lovely

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

spacious bathroom

- excellent breakfast - good wifi - gym was ok - free water in the

en though pretty much

wifi was very poor and if you wanted better you had to pay

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

room service was excellent and front of house people could not have done anything else for

also a very nice gin & tonic bar in the next

good location and a very clean hotel with a great breakfast.

surprisingly there was also a gym (could not find that info)

very good breakfast, friendly and helpful staff, clean and comfortable room, quick check in

the staff was very helpful especially they helped us for early check in

massive

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer maximum 36 degrees in shower, was cold for

a slightly late check out was accommodated and luggage stored until my departure time

there appears to be a room service menu but no way to order as reception does not answer calls

good, clean facilities with room service

great breakfast , fabulous staff . super clean everywhere

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was divine

staff organised complimentary secure parking for my ferrari in their garage

at breakfast especially, no soft music playing made it feel like you are walking into a funeral

hotel, very grand yet modern, huge room, comfortable bed, nice view over bay from terrace and pool area, easy walk to old harbour for pintxos or to metro in to bilbao, staff hugely professional

only thing that would improve it is if there was a decent coffee making facility post breakfast

great breakfast. very comfortable hotel, cool and quirky decor.

continental breakfast was good with lots of choice

the breakfast was delicious at a reasonable price of 8€

lots of lovely fresh ingredients for a lovely filling breakfast

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and helpful staff

room was comfortable, wifi worked, and tv had an english channel

ovided detailed directions

proper wifi and air conditioning were great

room service is available in case you need it

the breakfast is very good there.

we travelled with two kids and two doggies

staff, loved the deco and the room, bed very comfy, bathroom beautiful with massage shower, breakfast good with lots of

was 12,5€ extra pax and 7) for kids

also breakfast does not start until 7

service, room, breakfast, restaurant and bar and location

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

nice room, great restaurant and bar with wonderful balcony

the bar and the terrace has a nice view on the nervion river

reception, room, staff, breakfast, helpful tips for shopping and eating were simply great

to everything

the breakfast was fantastic.

wifi was free and stable

great location for restaurants and the guggenheim. very comfy room. good service and good gym.

no gym

the various restaurants the location the room service

facilities were excellent and i loved the gym

wifi wasnt working real well, also parking wasnt included

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

bar was well stocked with friendly staff

r brunch) and it was delicious/fantastic

a 4-star i expect the receptionists to understand english at least for for simle requests like room service

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

tasty meals at lounge bar in the hall, reasonable

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

good gym

nice hotel at the river. pretty close to the old town, nice gym

junior suite perfect for a family (two kids)

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

wifi was a bit sporadic

wifi is blocking certain network services without giving you upfront or during usage a warning

i had to work for a while and the wifi was good

the gym had good equipment

the location was excellent. having the bar and restaurant in the hotel was a plus.

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

not far from city center. has a gym.

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

noise at night from the bar near by

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

small bar and lounge area

it's small hotel with no restaurant, bar only

there is staff 24/7 and a bar with snacks

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

there was no wine in the bar the first night, but then they

bed room ac the shower breakfast was amazing. the fact that it had a gym

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

24-hour bar and gym availability

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

shame that nothing was open

gym was sufficient for a light workout

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

fantastic location. early check in. complimentary drinks.

room service food and breakfast is poor quality.

also there was a little play area in the breakfast room for kids

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

location and great breakfast!

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

great breakfast and really friendly staff

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

the bed was a bit hard for me, also it could do with room service.

a special commendation to all staff especially at reception and the bar lounge area

hotel was in an excellent location close to everything and great for traveling with kids

they also managed to accommodate my request for an early check in

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

great location. fabulous friendly staff. great bar & restaurant next door.

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

location for the airport with a great shuttle service

the shuttle picked me up at the airport within 10 minutes of calling

they have very nice shuttle service

bar and breakfast available

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

very clean. comfortable. small kitchen

it had a great small gym and i felt that overall it was clean and very comfortable

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

helpful receptionists and bar staff

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

parking was free and convenient