staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

bringing our pet to a room like that costed us 25

i wish they would have had laundry service or washing machine.

year old basque farmhouse), large delightful room, comfortable bed, good breakfast, very easy parking on site,

great to have parking included and location to train station perfect to get into bilboa - 14 mins on train

our was big and spacious, comfy beds, and internet/wifi worked like a charm

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning

hearty breakfast, family environment and house with history, lovely and cozy restaurant, free parking

good little kitchen

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

it had a great small gym and i felt that overall it was clean and very comfortable

did not expect all the kitchen facilities but great

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

the wifi dropped out at times.

nicely decorated room;very near the old town;friendly and helpful staff ;good wifi

wifi signal is very week in some rooms, the only place where i could connect was in the hall

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

bed very comfortable and the wifi was very good

bad wifi

wifi didn t really work, toilets are basically in the room (behind a very thin fluted-glass wall)

wifi was pretty bad. i had to use my phone hotspot the entire stay.

wifi was not working to scratch - too slow

i was working remotely, and there is a salon with tables where i could work with good wifi and no trouble

first aid for some camino blisters; the room was big and clean, with sophisticated lighting and wifi; and the

convenient, recently built/renovated hotel. spacious rooms with very good wifi.

lovely staff who gave us an early check in and fab restaurant/bar

hotel bar is lovely, and used by locals too

the lounge on the ground floor was uninviting if it had a laundry i couldn't find it but this area could have

room overlooked the laundry facilities in the central courtyard, but at least it was quiet.

request a room change to start due to mould in the bathroom and the room overlooking the outdoor laundry

wifi had restrictions and we couldn't access streaming and betting pages

getting in very early they were very accommodating to allow us early check in

in 5 min walk there is a laundry service, market and parking

excellent location, great breakfast, wifi worked well, love the view from my balcony

great location, very clean. excellent wifi. helpful staff.

good fast wifi

it does not have a bar but there are plenty near by

limited choice in restaurant although room service was good

nice gym for the training and good restaurant for the dinner

very friendly staff that took excellent care of us and our pet

room service and location excellent.

wifi coverage and throughput can be improved

great location in the old town. great sized rooms and breakfast was fantastic

the cats loved the bed :d check in was super good and the staff even proposed to give pet beds for my stay;

the breakfast was wonderful!

staff very friendly and kind. lovely gifts in the room for our kids.

staff was friendly and room service meant that my bed was cleaned very quickly.

the spa was a a nice addition especially on a colder evening to come back to

roof top pool a great addition

the gym, the entrance, the spa

location was great for seeing all the sites of interest, hotel clean , beds comfy and rooftop pool a lovely

well equipped little gym and spa

the wifi worked perfectly too

dry cleaning service despite it being listed on the in-room laundry information

room was a bit small but not a huge issue room service - probably ordered the wrong thing

hotel, very friendly staff and the bar was fab

staff, from the front desk, to the restaurant, bar, and room service were exceptional

there was no wine in the bar the first night, but then they

great value for money. nearby hotels that cost 30% more per night. modern rooms. good wifi.

the lack of bar service.

it's small hotel with no restaurant, bar only

whole experience from early check in, car parking which was essential and sub-basement

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

the bar area could do with a bit of updating. the staff were great though.

didn t use gym or eat breakfast so unsure about those

wifi not very stable.

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

and clean hotel in the center of bilbao, great position to explore the city really nice and clean pet

the wifi worked well

pet policy - we traveled with 2 dogs and chose the hotel because it was pet friendly, but on

wifi is blocking certain network services without giving you upfront or during usage a warning

love the gym

the breakfast was excellent.

24-hour bar and gym availability

the hotel offers a small gym as well

24-hour bar and gym availability

ok wifi

the wifi and tv only worked intermittently

one of the receptionist was very friendly and welcoming. the wifi was good.

i returned to hotel lidar to use the wifi and to contact my card/

comfy bed, great shower, easy to use good wifi

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

hotel perfect for exploring bilbao, near supermarkets, laundry and cafe's and restaurants

no cooking facilities, fridge did not work. said mini bar but there wasn t one.

wifi can definitely work better

good wifi, kettle and mini fridge in the room

junior suite perfect for a family (two kids)

they even allowed me access to their gym shower off-hours because i flew

wifi was a bit slow.

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using

there was no room service menu although there was room service available

nice coffee lounge and bar and very good restaurant, reasonably priced

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came

well situated to walk to guggenheim and old downtown, exceptional staff and room service

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

slow wifi, old furniture

lovely places to relax all over the hotel and the service in the bar was also excellent

would have been even better if it had a pool

united match in the bar as i am an avid football fan

was poor - food under cooked was returned to kitchen 3 times - whilst the meat section was being re cooked the

huge room and early check in on arrival from the airport.

laundry service, while expensive, was one day service at no extra charge

wifi in the room was very slow due to the positioning, but when in the lobby, wifi was excellent

small tv with limited channels, wifi was spotty and often dropped the signal.

the wifi. to get wifi you had to put in your email address and it was then free

the wifi did not work everywhere

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

s a walk away (2km) from the nearest bar / restaurant through a very quiet (on a sunday) industrial

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

your kind wishes and the room service present on my birthday, was an unexpected surprise and i really thank

could not get the hang of how to sign in to wifi

the food is also great this time i order room service

haven t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food

an excellent stay with young kids - highly recommended

wifi was free, but weak, for emails okay

also very clean, room service daily

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and

wifi a bit intermittent but no real problem.

also it would be nice to have fridge or something like that in the kitchen for beverages at least

wifi reception in room was poor

very helpful and friendly owner. it was very basic but clean and comfortable. also good wifi

wifi was not good

service is minimal, room is tiny and noisy (lack of insulation), wifi nonexistent

good breakfast. too dark in room suggest white paint

great breakfast. very comfortable hotel, cool and quirky decor.

the staff were excellent as was the breakfast

the breakfast was delicious at a reasonable price of 8€

the breakfast not included.

the staff at reception, so friendly and helpful( i m so sorry that i can t name them all) the bar staff

the breakfast was really good too

parking available but no ev chargers on site

spacious room and well equipped gym

great gym and work space

the shower, and slow internet connection (wifi)

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room

room service does not serve the full menu 24/7

helpful staff, very good free wifi, good breakfast, spacy room (even though pretty much

the bed was very comfortable, and the gym was pretty well equipped and clean

swiming pool and the sauna create good moments of relaxation, very good location, a lot of design details

the service, location, warm pool, cleaning, restaurant

they put in twin beds for my kids

cosy bar & restaurant with a complete offer

spacious bathroom

a slightly late check out was accommodated and luggage stored until my departure time

very friendly and supportive staff, great breakfast

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order

the room service staff are great

comfortable and in an ideal location above the intermodal (bus station, train station and metro), breakfasts

friendly staff, early check in, comfortable room. very close to guggenheim museum.

it was very well located, near the guggenheim museum. the room service was also good.

again should not say pet friendly as breakfast separately as no outside terrace

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his

i would not recommend for pet travelers and for remote workers

there was ample free parking on site

wifi not goed

helpful receptionists and bar staff

friendly staff, many parking places, good food.

no breakfast buffet restaurant, only a spanish style bar

also, there was the bonus of an ev charger in the hotel car park

i chose the largest, most expensive room suite, with a full kitchen, designed for a long stay, but, in a very

free parking

straightforward, but for those with a car, it's the perfect place to put up at - quiet, plenty of parking spaces

located, has a parking on site, the room was clean

they have very nice shuttle service

, the only thing it's missing is a small bar for a refreshing post flight beer

great parking, staff couldn't do enough

free shuttle service even as early as 5

rooms were generously sized and the wifi worked well

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

several things: - wifi didn't reach our room and because they were out of space

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

temperature a little too high and a soap bar would be great in the bathroom

has a nice tapas bar to fill any of your needs during the day

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff

basic bar area

friendly bar with snack food available

beautiful hotel, beautiful pool

everything, staff, location, pool! perfect pit stop before our ferry home

lots closed because of covid - no room service

wifi could be better

no room service

wifi did not work in room unless you sat by the door

laundry bill was expensive

the charge 11 euros a night per pet. complete rip off.

unreliable wifi

bar & restaurant in building, so all convenient

rooms, good shower, good breakfast with late check out

bar and restaurant on site, both available until 11pm

the bar and good were great both in choices and prices, the food quality was very good

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

seating at bar table uncomfortable for evening meal

breakfast service was disappointing due to dirty tables and an unpleasant attitude from the staff

place near a highway, with lots of free parking and fast car charges nearby

the hotel is very clean and has a good choice for breakfast

off road parking and very safe for the bikes as all the police forces use the hotel at all hours for their

our room was very clean and comfortable, and the breakfast was varied and tasty

convenient parking

it is in a very quiet village with 2 bars

easy to find and provided several free parking places

cozy bar and restaurant next door from the same owner

there is a little bar around the corner

kitchen was a little cram but that was not a major issue

gated and safe parking in front of the house

kitchen facilities good, secure location, comfortable bed

good place, clean good wifi, room is clean.

clean, comfy bed, amazing shower, shared use of kitchen.

the bar seems to be separate from the hotel and not a very friendly service

real let down was the wrong information as the site said it had a full proper restaurant and a bar

there was no bar available in the hotel.

lack of bar facilities. seemed very lifeless.

comfortable bed and specious room with excellent wifi

location, bedroom, bar ..free parking

wifi very good, nice rooms, good quality/price ratio

location and good value. restaurant is great. free parking

also late check out 12:00 which a big bonus

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

room was well laid out, modern, modern tv and great wifi

breakfast was really good value for money

the room was also a nice size with a well stocked mini bar and large marble tiled bathroom

restaurant was great. the staff was quite friendly and helpful. room service was very good.

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

very friendly staff, beautiful location and atmosphere. nice swimming pool.

breakfast was one of the best i've ever had

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

the views from the terrace and pool are what make the hotel exceptional

wifi wasn t working for entire visit which was understandable when it was windy but even when it

was 12,5€ extra pax and 7) for kids

also breakfast does not start until 7

good breakfast , nice room ,great view

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12

the room was a good size and the wifi was fast too

perfect for a one night stop off with pets

very pet friendly. good pillows. towels clean and soft. restaurant good value.

to sit outside on a large balcony at the back ,staff where helpful everyone was nice ,plenty of parking ,place

good if you have a car, since it's 20 minutes from bilbao and there are plenty of parking spaces outside

free parking outside the hotel

no wifi on the first floor

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants good friendly bar great

roomy lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of

good wifi

the wifi did not work during the entire stay