beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

, the only thing it's missing is a small bar for a refreshing post flight beer

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

restaurant or bar on site, there is a small one attached to the hotel right beside it

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful reception and bar staff free airport transit

no breakfast buffet restaurant, only a spanish style bar

excellent. just loud music from bar opposite.

helpful receptionists and bar staff

several things: - wifi didn't reach our room and because they were out of space

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

everything was great location , room service , restaurant, staff all perfect fabulous breakfast

the gym could have more diverse equipment, though it's not a big deal.

the various restaurants the location the room service

gym equipment was very old

wifi wasnt working real well, also parking wasnt included

temperature a little too high and a soap bar would be great in the bathroom

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

basic bar area

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

friendly bar with snack food available

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

they even allowed me access to their gym shower off-hours because i flew

great value and a well equipped gym too

junior suite perfect for a family (two kids)

my family also really enjoyed spending time in the gym

the bar and the terrace has a nice view on the nervion river

lovely bar terrace where we sat later and had sundowners

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

garage parking was expensive but included ev charging

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

also, there was the bonus of an ev charger in the hotel car park

the lack of bar service.

it's small hotel with no restaurant, bar only

there is staff 24/7 and a bar with snacks

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

there was no wine in the bar the first night, but then they

an excellent stay with young kids - highly recommended

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

also very clean, room service daily

ntral

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of the

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

facilities like laundry room and gym

friendly staff, early check in, comfortable room. very close to guggenheim museum.

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

no room service to order some food

rarity in spanish hotels because, i

the bar area could do with a bit of updating. the staff were great though.

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

we ordered a pizza through room service

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

the bar is also great

lovely staff who gave us an early check in and fab restaurant/bar

great location. fabulous friendly staff. great bar & restaurant next door.

the addition of the bar next door for a lovely breakfast was also fabulous

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

room service

evening meal was really good and bar was fun too

room, location, wifi

food from the room service menu was terrible

great location with park and playground on the doorstep for kids

given that we were with small kids, this was a huge hazard

rooftop bar wasn t open which would have been to have a look but no big deal

location. room service was very good

@�a

hotel was in an excellent location close to everything and great for traveling with kids

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

wifi is blocking certain network services without giving you upfront or during usage a warning

to 120mbps)

wifi was a bit sporadic

staff very friendly and kind. lovely gifts in the room for our kids.

also there was a little play area in the breakfast room for kids

also there was a little play area in the breakfast room for kids

great breakfast and really friendly staff

beautiful breakfast

the breakfast was expensive

lack of swimming pool but nice little gym

to everything

t the staff quickly helped and fixed

the hotel bar was not great, wouldn't stay for a drink there. better places around town.

late check out always a bonus the double room was on the small side - okay for solo traveller

could be softer bar should stay open later for hotel residents and room service should be available until

bar was nice for a nightcap on the way home at night

nice staff and good wifi, you can easily do video

room was a bit small but not a huge issue room service - probably ordered the wrong thing

room service was excellent and front of house people could not have done anything else for

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

room service does not serve the full menu 24/7

at is for 2023 absolute joke to pay for wifi)

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

(my rooms is larger than my kids’

had a pull out bed for the kids but it was really uncomfortable

the location is great and the staff are really friendly. specially the guys from the bar :)

beds, cleaning services were spot on, access to the gym - covid safety measures in place

the hotel has a restaurant and a bar with good food and well-priced

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

bar was well stocked with friendly staff

breakfast, lovely courtyard with some green plants, food available at the bar at all

good location nice bar and courtyard staff excellent

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

noise at night from the bar near by

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

the breakfast and lounge area were beautiful and it even had a very well equipped gym

bed room ac the shower breakfast was amazing. the fact that it had a gym

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

the gym is fantastic

the coffee lounge/gym were also of a high standard

great food served in room service for dinner

clean, comfortable, good wifi, as would expect from this class of hotel

the room service didn't work, even going through reception

the room service staff are great

massive

the breakfast not included.

the breakfast was delicious at a reasonable price of 8€

the staff were excellent as was the breakfast

only thing that would improve it is if there was a decent coffee making facility post breakfast

good breakfast, nice staff, good location near the central bus station

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

the bar was lively

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

sitting by the pool was also lovely, and the staff were fantastic

great pool and outside bar area

the bar staff were helpful and we had an enjoyable evening meal

the swimming pool was in big demand as the temperature was in the 30's

pool, the rooms

seating at bar table uncomfortable for evening meal

drink too expensive. people not using bar as prices too dear

it also has a good bar and food service

not to forget, this ibis is located just across the road from a shopping center with kids center in it

breakfast was very good and a very good verity of food items both continental and english

also late check out 12:00 which a big bonus

very relaxed atmosphere for what is quite a busy bar area

location, bedroom, bar ..free parking

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

location is good - near the port, in which restaurants and bars are located

amazing breakfast. great bathroom beautiful view

staff were excellent, the hotel is high quality, the pool just right for a city hotel, good location for the city centre and

occasionally have bar tender stop by pool and ask guest if they need drink

the spa services were exceptional

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

breakfast was a good quality

exceptional location helpful staff excellent breakfast

excellent choice at breakfast

staff, breakfast and facilities

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12