waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

the room and bar facilities.

cafeteria and hotel bar closes early

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff

friendly bar with snack food available

basic bar area

location to the airport, shuttle perfectly arranged, just a few minutes waiting, super clean hotel, very calm,

very close to the airport with free parking and 2 free shuttles to or from the airport

bar and breakfast available

friendly staff, comfortable bed and no problem parking.

took me some time to find the entrance of the parking

our accommodation, room 22, was very clean, very pleasant, the kitchen was sufficiently stocked so that we were

wifi is non existent most of the time even though the router just behind the room door

it s a nice little hotel with own parking

the kitchen was charming, the bedroom was spacious

great location, car parking, clean rooms and very friendly receptionists! definately recommend.

service is minimal, room is tiny and noisy (lack of insulation), wifi nonexistent

wifi coverange in room was not existing.

clean room. free parking. free wifi.

also it would be nice to have fridge or something like that in the kitchen for beverages at least

big pot in the kitchen would have been helpful

wifi not goed

free parking on the property - the airport is a 5 minute drive away - perfect for a few hours stay to

wifi did not work and the cafe is closed on weekends

conveniently located off the main road in derio, near bilbao, with plenty of parking available

wifi was super slow.

at an extra 22 euros a day for our dog i'd call the hotel marginally pet friendly

i would not recommend for pet travelers and for remote workers

it was pet friendly, but no water bowl for the

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some

of room service/food options close by

internet wifi was unreliable and slow

the restaurant & bar staff also is very friendly & the chef is excellent

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

only remark would be if they mentioned the additional pet charge on booking

limited fruits at breakfast; cold at reception area; small gym

wifi was extremely slow at times. only a few parking places to unload in front of hotel.

haven t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food

fast wifi, super clean, ultra comfortable beds

room service food not at the hotel restaurant standard, food in restaurant and bar is excellent.

garage parking was expensive but included ev charging

they even allowed me access to their gym shower off-hours because i flew

no residents bar once it is closed

wifi was very unstable. breakfast was just so so.

the gym was not available during our stay

room is comfortable, i enjoyed having a gym at the hotel as well

wifi was free, but weak, for emails okay

an excellent stay with young kids - highly recommended

check in late cleaning perfect late check out

room was comfortable, wifi worked, and tv had an english channel

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of

little effort appeared to be made to get the nightdress back from the laundry

the pool area and facilities are a little small but very clean and great sauna.

small pool and gym available free, which was very welcome in a city centre hotel

loved the juice in the gym

spacious bathroom

there is staff 24/7 and a bar with snacks

my kids wanted to play a board game while waiting out the heat around midday, and there are no decent

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

it's small hotel with no restaurant, bar only

time of gym ( from 10 am) is not guest friendly

spa not operational

breakfast tea in the rooms, please, ( as well as those (-)breakfast was a little overpriced (+)really nice,

wifi under powered.

next to no wifi despite adverting wifi at booking.com

a pool is alway nice!

the room service food was quite poor considering the quality of the main restaurant

wifi is either free and extremely slow or paid (that is for 2023 absolute joke to pay for wifi)

room service does not serve the full menu 24/7

wanted to get a spa treatment in the evening at 8 p

had a bar for cocktails at night , wonderful full french

room smell very bad, sweat, and the bathroom was using the same ventilation of the kitchen as a result fried

got some laundry done, a weeks worth of tee-shirts, socks and undies and it cost me euro 85 which i thought

excellent pre booked underground car parking with the added bonus (for us) of two tesla ev charge points

even a small spa or spa facilities would be a great addition.

no kettle in the room, breakfast too expensive, little kids pay the full price

the bed was great as well, everything clean, wifi worked, no complaints

the included breakfast was good as was the salad we had in the bar one evening

wanted to pay for laundry, couldn t get it done

posh & executive feel that was really nice for the kids to also experience

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

was a better room that was unused than the one i had booked, and whenever i called, reception and room service

the wifi worked well

wifi was a bit sporadic

i had to work for a while and the wifi was good

would have been nice to have the mini bar re-stocked daily this didn t detract from our experiment

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the shower was great only downside no english speaking channel on the t v we didnt use mini bar so cant comment

there was no laundry bag

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the bar is also great

i was working remotely, and there is a salon with tables where i could work with good wifi and no trouble

wifi was spotty inside the room itself

given that we were with small kids, this was a huge hazard

gym doesn t open till 9am - wanted to use it @7

nice gym for the training and good restaurant for the dinner

room service was limited times

very nice service, clean and comfortable room with kids, thank you very much :)

everything in hot laundry

the wifi was unstable and randomly dropped connection. really only complaint.

staff very friendly and kind. lovely gifts in the room for our kids.

good breakfast! great variety every morning

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

do not like the smart hotel concept where everything is controlled by a wifi card

air conditioner quit working overnight on both nights of our stay. spotty wifi connection.

the view to the inner court with people s drying laundry was a bit depressing.

excellent location, use of free bikes, wifi connection really good

good location, clean, comfy beds, helpful staff, good wifi

bed very comfortable and the wifi was very good

excellent location. clean, comfortable rooms with modern amenitiea. wifi speed was excellent.

wifi didn t really work, toilets are basically in the room (behind a very thin fluted-glass wall)

wifi was terrible, i could barely use it

wifi was not working to scratch - too slow

but there is a large fridge and if you have a short stay or just going to heat up good the kitchen is suitable

very clean. comfortable. small kitchen

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important

good value for money, has all the basics, even has a gym!

wifi was down from my last evening till i checked out

late and went to eat and while kitchen was closing there was no flexibility with regard food ie any food despite

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc

front of house staff seemed a little inexperienced for such a high quality kitchen

the gym (although basic) in the basement is nice esp after having the delicious meals

hotel, very friendly staff and the bar was fab

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

the wifi. to get wifi you had to put in your email address and it was then free

wifi unreliable in room. was adequately repaired after i informed the hotel desk.

bar was well stocked with friendly staff

tasty meals at lounge bar in the hall, reasonable

room service food was quite average

clean, comfortable, good wifi, as would expect from this class of hotel

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer

quick room service at dinner time

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself

one minus - the small bedrooms are not made for two adults

lovely friendly staff and nice gym

we used the hotel gym too which was fantastic and very clean

great amenities, including roof top pool and wifi

the food was super and the spa was great to start the day before breakfast

wifi did not work in room unless you sat by the door

room was as expected for 3 star rating; good wifi

no mini-bar in the room the wifi in the room was very bad

the bed is not comfortable , and the wifi is very bad, it s hard to connect

there was zero wifi connectivity, even though this was advertised

great wifi, super clean

least the room was clean, the bed quite comfortable, the wifi fast and the bathroom was new, altough the whole

one of the receptionist was very friendly and welcoming. the wifi was good.

the wifi and tv only worked intermittently

ok wifi

decent tv and wifi

nothing else, no bar or food facility

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very

no cooking facilities, fridge did not work. said mini bar but there wasn t one.

the breakfast was delicious at a reasonable price of 8€

continental breakfast was good with lots of choice

lots of lovely fresh ingredients for a lovely filling breakfast

good breakfast. too dark in room suggest white paint

great breakfast. very comfortable hotel, cool and quirky decor.

cocktails in the bar were reasonably priced, room had everything we needed

the breakfast and lounge area were beautiful and it even had a very well equipped gym

good wifi, clean, comfortable, quiet

the hotel offers a small gym as well

the breakfast and lounge area were beautiful and it even had a very well equipped gym

wifi was easy to use and good signal

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

so some upheaval but our room was good size, comfortable, excellent air conditioning and free wifi

nicely decorated room;very near the old town;friendly and helpful staff ;good wifi

kids where very disappointed they couldn't swim

lots closed because of covid - no room service

the internet wifi is very bad in the rooms, completely useless. this should be fixed.

wifi could be better

from the receptionists to the kitchen to the bar excellent team work

and bar were closed at the weekend and we were there on saturday night

that it was pet friendly and had parking

lack of bar facilities. seemed very lifeless.

no apparent room service

real let down was the wrong information as the site said it had a full proper restaurant and a bar

location, breakfast poor, no ice machine and staff gave paper cup with 2 cubes

no handicapped parking close to reception but 6 electric vehicle spaces directly near reception.

i liked that there is free of charge ac charger for car in front as well as private parking

off road parking and very safe for the bikes as all the police forces use the hotel at all hours for their

breakfast service was disappointing due to dirty tables and an unpleasant attitude from the staff

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

s a walk away (2km) from the nearest bar / restaurant through a very quiet (on a sunday) industrial

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

free wi-fi and free parking

seating at bar table uncomfortable for evening meal

it also has a good bar and food service

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

the bar and good were great both in choices and prices, the food quality was very good

drink too expensive. people not using bar as prices too dear

lovely setting. easy parking. staff very helpful and friendly. easy access to bilbao centre

also late check out 12:00 which a big bonus

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

parking easy and the all over ambiente is very good

nothing apart from could do with an earlier breakfast time for camino pilgrims

good facilities inc bar & brasserie style restaurant. very comfortable bed. excellent staff.

i had my two little dogs with me, the staff were so attentive and offered to provide pet beds and bowls, such

being single without kids

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

lovely pool area with bar and excellent view with fabulous sunset

the service in the bar the first night was terrible we waited 25 minutes for a drink which never came as they

at breakfast especially, no soft music playing made it feel like you are walking into a funeral

bell staff and bar staff were hit and miss

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

bringing our pet to a room like that costed us 25

i wish they would have had laundry service or washing machine.

no room service which would have been an added bonus

we travelled with two kids and two doggies

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

staff, loved the deco and the room, bed very comfy, bathroom beautiful with massage shower, breakfast good with

great location, very helpful staff. pet friendly beach walk directly opposite the hotel

felipe at the bar was friendly and professional

roomy lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants good friendly bar great

the beach was 30 seconds slow walk away and the hotel wifi worked on the beach

wifi connection not monitored at frecuent cuts

great rooms and parking.

great to have parking included and location to train station perfect to get into bilboa - 14 mins on train

year old basque farmhouse), large delightful room, comfortable bed, good breakfast, very easy parking on site,

private parking

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning

convenient parking

it is in a very quiet village with 2 bars

huge bed, easy parking on site

there is a little bar around the corner

cozy bar and restaurant next door from the same owner