the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

kitchen was a little cram but that was not a major issue

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

parking very secure

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

you have the city center just 10min from there, and a nice bar in the corner

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

nothing particular to mention. maybe a terrace for the bar would be a plus.

excellent location and welcome. great adults only. very quiet and spotlessly clean.

late gin tonic in copa de balón at the bar was really nice

being adults only there, it was obviously quiet with no children running along corridors

the bar had an amazingly cold aqua con gas

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

it contained kitchen, separate shower

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

good value for money, has all the basics, even has a gym!

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

the addition of the bar next door for a lovely breakfast was also fabulous

lovely staff who gave us an early check in and fab restaurant/bar

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out after we were up all night at the hospital

got the impression this might be an ongoing thing) so

the gym is exactly what it looks like in the pictures, with the heaviest dumbbells weighing 10 kilos

hotel bar was very nice, good drinks and food

gym available and no alternative was offered to me when informing about it

sco viejo), spacious and comfortable room, delicious breakfast with wide range of selection

also there was a little play area in the breakfast room for kids

staff very friendly and kind. lovely gifts in the room for our kids.

also there was a little play area in the breakfast room for kids

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

nice staff and good wifi, you can easily do video

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

gym & leisure facilities

gym was well equipped, but it was very hot in the room

wifi was

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

there was no wine in the bar the first night, but then they

small bar and lounge area

it's small hotel with no restaurant, bar only

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

terrific hot shower in gorgeous bathroom, fabulous food and wonderful staff, easy secure parking

the breakfast, though it was good, was also not close to the other relais chateau hotels

great breakfast. particularly enjoyed the fresh squeezed orange juice.

fantastic facilities. beautiful grounds excellent breakfast free drinks in room

amazing castle stay. nice restaurant. great breakfast

restaurant or bar on site, there is a small one attached to the hotel right beside it

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

the shuttle picked me up at the airport within 10 minutes of calling

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

i also liked the free shuttle service

didn’t use gym or eat breakfast so unsure about those

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

room service

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

early check in helpful as we arrived on early boat at santander

wifi is blocking certain network services without giving you upfront or during usage a warning

also good wifi

bright and clean room and bathroom with very fast wifi

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

wifi was a bit sporadic

so the only thing i'll say is that the gym was unavailable

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

junior suite perfect for a family (two kids)

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the bar shut at 10.30 pm and we would have liked to stay later

gym was tiny with only a few machines squeezed in.

location and the roof top. staff were friendly and the bar was excellent

facilities were excellent and i loved the gym

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

the gym could have more diverse equipment, though it's not a big deal.

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

the gym is fantastic

the coffee lounge/gym were also of a high standard

love the gym

the hotel offers a small gym as well

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

service, room, breakfast, restaurant and bar and location

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

lovely bar terrace where we sat later and had sundowners

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

location, staff, breakfast,gym

disappointed gym / spa facilities not open but understandable in covid times.

room service

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

a sumptuous and luxurious hotel experience with outstanding customer service and a delicious breakfast

wifi a bit intermittent but no real problem.

free wifi, free coffee service

room was comfortable, wifi worked, and tv had an english channel

ntral

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

breakfast, cafe bar was lovely & good value

the room was too hot and when we opened window got noise from the terrace bar below

the terrace and bistro and bar area

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

the hotel has a restaurant and a bar with good food and well-priced

great location if you are travelling with kids - it's a calm neighbourhood with many parks around

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is quite expensive but the local carpark

evening meal was really good and bar was fun too

friendly staff, also towards our kids

wifi works fine

fantastic location with lovely pintxos bar right next door

great gym and work space

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

arrived early and were delighted and grateful to be allowed an early check in

good location and a very clean hotel with a great breakfast.

the room service food was quite poor considering the quality of the main restaurant

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

- excellent breakfast - good wifi - gym was ok - free water in the

clean rooms, friendly staff, coffee machine in the room, separate toilet, access to gym

en though pretty much

the breakfast not included.

only thing that would improve it is if there was a decent coffee making facility post breakfast

the breakfast was delicious at a reasonable price of 8€

good breakfast. too dark in room suggest white paint

the staff were excellent as was the breakfast

friendly staff, early check in, comfortable room. very close to guggenheim museum.

of room service/food options close by

it was very well located, near the guggenheim museum. the room service was also good.

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

a slightly late check out was accommodated and luggage stored until my departure time

clean, comfortable, good wifi, as would expect from this class of hotel

there appears to be a room service menu but no way to order as reception does not answer calls

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

great food served in room service for dinner

also, there was the bonus of an ev charger in the hotel car park