staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

did not expect all the kitchen facilities but great

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

it had a great small gym and i felt that overall it was clean and very comfortable

good value for money, has all the basics, even has a gym!

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

parking was free and convenient

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

lots of parking, great hill views, good size good, easy access to motorway.

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

hotel bar is lovely, and used by locals too

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

room service was limited times

also would have loved to visit roof top bar but didn t appear to be

minibar, no room service

the room service and cleaners entered as they pleased without ever knocking.

great location in the old town. great sized rooms and breakfast was fantastic

location and great breakfast!

beautiful breakfast

great breakfast and really friendly staff

good breakfast! great variety every morning

gym is in basement and a little too warm for working out.

room was a bit small but not a huge issue room service - probably ordered the wrong thing

late check out always a bonus the double room was on the small side - okay for solo traveller

nice staff and good wifi, you can easily do video

wifi cut out at times which was hard when we had t do unexpected work calls.

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

very nice staff, comfortable beds, very clean and modern . bar open 24h

the staff very helpfull, there is a bar open 24h highly recommended

there is staff 24/7 and a bar with snacks

it's small hotel with no restaurant, bar only

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

early check in helpful as we arrived on early boat at santander

we tried to check it out and it turned out they meant a hot shower cabin in the gym on the 7th floor, but there is no sauna - this was a bit of a

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we felt the need to use it, tea-making facility

rarity in spanish hotels because, i

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the wifi worked well

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

i had to work for a while and the wifi was good

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

great value and a well equipped gym too

junior suite perfect for a family (two kids)

nice hotel at the river. pretty close to the old town, nice gym

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

the hotel offers a small gym as well

24-hour bar and gym availability

24-hour bar and gym availability

love the gym

bed room ac the shower breakfast was amazing. the fact that it had a gym

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

noise at night from the bar near by

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

the restaurant & bar staff also is very friendly & the chef is excellent

gym was tiny with only a few machines squeezed in.

warm welcome & unexpected early check in. good breakfast

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

nice coffee lounge and bar and very good restaurant, reasonably priced

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

great location, great breakfast and great service

had a bar for cocktails at night , wonderful full french breakfast

a sumptuous and luxurious hotel experience with outstanding customer service and a delicious breakfast

to open the room got deactivated and did not work for the gym room

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

service, room, breakfast, restaurant and bar and location

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

little attention for the kids

an excellent stay with young kids - highly recommended

check in late cleaning perfect late check out

ntral

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

tasty meals at lounge bar in the hall, reasonable

the hotel has a restaurant and a bar with good food and well-priced

breakfast, lovely courtyard with some green plants, food available at the bar at all

didn't have breakfast, but opted for room service

shower, and bathtub were too old room service

continental breakfast was good with lots of choice

breakfast was very good although lots of tapas bars nearby

lots of lovely fresh ingredients for a lovely filling breakfast

good breakfast, nice staff, good location near the central bus station

the staff were excellent as was the breakfast

early check in

cosy bar & restaurant with a complete offer

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

t plenty of excellent alternatives close by, so

wifi was impeccable, room was very clean, staff was welcoming, recommended

great location, close to center, modern hotel, nice and new bathrooms, great gym

kids being sick and fighting in the streets outside from 4am until 7am

plenty of restaurants and bars around to have breakfast or dinners

clean great breakfast lovely staff

and breakfast were not included in the price and we had to purchase 2 rooms for 2 adults and 3 kids costing over 300 euro

could order room service outside restaurant hour e

the room service food was quite poor considering the quality of the main restaurant

room service does not serve the full menu 24/7

dog not allowed in the bar which was empty!! shame

wifi is either free and extremely slow or paid

friendly staff, early check in, comfortable room. very close to guggenheim museum.

of room service/food options close by

it was very well located, near the guggenheim museum. the room service was also good.

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

no room service to order some food

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer maximum 36 degrees in shower, was cold for

massive

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

there appears to be a room service menu but no way to order as reception does not answer calls

the room service staff are great

also, there was the bonus of an ev charger in the hotel car park

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

restaurant or bar on site, there is a small one attached to the hotel right beside it

free shuttle service even as early as 5

i also liked the free shuttle service

they have very nice shuttle service

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

several things: - wifi didn't reach our room and because they were out of space

temperature a little too high and a soap bar would be great in the bathroom

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

basic bar area

good restaurant & bar food. close to airport

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

perfect for families; my kids enjoyed the playroom

only slight negative was lack of shade around the pool.

from the receptionists to the kitchen to the bar excellent team work

the pool area was lovely with comfy area for dining outdoors

swimming pool as a bonus

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

the bar was lively

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

seating at bar table uncomfortable for evening meal

drink too expensive. people not using bar as prices too dear

it also has a good bar and food service

not to forget, this ibis is located just across the road from a shopping center with kids center in it

breakfast was very good and a very good verity of food items both continental and english

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

location is in a quiet area, offers free parking and has a big inside garden to hang out

plenty of on-site secure parking

secure parking onsite

good place, clean good wifi, room is clean.

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

very relaxed atmosphere for what is quite a busy bar area

also late check out 12:00 which a big bonus

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

at breakfast especially, no soft music playing made it feel like you are walking into a funeral

private on-site open air parking

jesus helped with any question or concern, to the impeccable restaurant service (with delicious breakfast), masseuse and housekeeping staff… i cannot say enough

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was divine

breakfast was one of the best i've ever had

the breakfast is very good there.

staff, breakfast and facilities

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

we travelled with two kids and two doggies

exceptional location helpful staff excellent breakfast