waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

the room and bar facilities.

cafeteria and hotel bar closes early

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

friendly bar with snack food available

basic bar area

also, there was the bonus of an ev charger in the hotel car park

friendly staff, early check in, comfortable room. very close to guggenheim museum.

no room service to order some food

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

i also liked the free shuttle service

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

bar and breakfast available

location for the airport with a great shuttle service

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

well situated to walk to guggenheim and old downtown, exceptional staff and room service

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

everything was great location , room service , restaurant, staff all perfect fabulous breakfast

the wifi is a bit slow and unstable.

nice room, great restaurant and bar with wonderful balcony

bar could have stayed open longer

service, room, breakfast, restaurant and bar and location

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

lovely bar terrace where we sat later and had sundowners

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

so the only thing i'll say is that the gym was unavailable

the gym was not available during our stay

the bar shut at 10.30 pm and we would have liked to stay later

also i was pleasantly surprised by the gym

wifi works fine

great location with park and playground on the doorstep for kids

they put in twin beds for my kids

the architecture of the hotel is very impressive, and our kids enjoyed the balcony pool

cosy bar & restaurant with a complete offer

proper wifi and air conditioning were great

nice room amenities such as mini bar, toiletries, and super fast wifi

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

wifi a bit intermittent but no real problem.

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

small bar and lounge area

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

the staff very helpfull, there is a bar open 24h highly recommended

the lack of bar service.

en though pretty much

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

wifi was very poor and if you wanted better you had to pay

at is for 2023 absolute joke to pay for wifi)

dog friendly, and with ev charging in the garage.

very good breakfast, friendly and helpful staff, clean and comfortable room, quick check in

had emailed about early check in due to an early flight with a child

the included breakfast was good as was the salad we had in the bar one evening

and breakfast were not included in the price and we had to purchase 2 rooms for 2 adults and 3 kids costing over 300 euro

modern, large rooms, excellent facilities, good location near to bus station, late check out time, company

size room, bed, room service

early check in helpful as we arrived on early boat at santander

really nice, good breakfast, good staff, early check in and late check out, good location

used the laundry service twice and both times we received our garments back already in the afternoon: this

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

room service meal , menu was limited and food was just ok

great gym great staff beautiful hotel awesome location exceeded all expectations for sure.

wifi was free and stable

recently the breakfast variety is becoming less and less.

location, staff, breakfast,gym

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

bright and clean room and bathroom with very fast wifi

the wifi worked well

i had to work for a while and the wifi was good

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

great location. fabulous friendly staff. great bar & restaurant next door.

the addition of the bar next door for a lovely breakfast was also fabulous

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

no phone for room service

roof top bar was not available.

they also managed to accommodate my request for an early check in

the gym wasn't in action whilst we were there

beautiful breakfast

fantastic location, comfortable beds, great staff and a lovely breakfast.

staff very friendly and kind. lovely gifts in the room for our kids.

staff was friendly and room service meant that my bed was cleaned very quickly.

staff very friendly and kind. lovely gifts in the room for our kids.

great food served in room service for dinner

clean, comfortable, good wifi, as would expect from this class of hotel

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

the room service didn't work, even going through reception

wifi

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

bar was well stocked with friendly staff

r brunch) and it was delicious/fantastic

tasty meals at lounge bar in the hall, reasonable

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

breakfast, lovely courtyard with some green plants, food available at the bar at all

room service available, brakfast very tasty and a restaurant within the same building

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

the restaurant and bar were great, service and food outstanding

quite expensive, and would like to have option for glass of wine in the room service not all full

24 hour gym was really helpful after eating so much pintxos

breakfast was very good although lots of tapas bars nearby

the breakfast was delicious at a reasonable price of 8€

good breakfast, nice staff, good location near the central bus station

lots of lovely fresh ingredients for a lovely filling breakfast

great breakfast. very comfortable hotel, cool and quirky decor.

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

nothing else, no bar or food facility

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

did not expect all the kitchen facilities but great

it contained kitchen, separate shower

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

but there is a large fridge and if you have a short stay or just going to heat up good the kitchen is suitable for that

the hotel offers a small gym as well

i loved that they had a gym and 24/7 bar

24-hour bar and gym availability

hotel well located, not far from the old town and city centre. small but equipped gym.

love the gym

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

the bar was lively

we liked the hotel bar which was open until 23:00

2 girls on the bar superb personalities

the pool is a great addition along with the bar and terrace

only slight negative was lack of shade around the pool.

sitting by the pool was also lovely, and the staff were fantastic

take breakfast but the buffet looked plentiful

breakfast great, dog friendly hotel

bar and restaurant on site, both available until 11pm

not to forget, this ibis is located just across the road from a shopping center with kids center in it

seating at bar table uncomfortable for evening meal

parking was free and convenient

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

lots of parking, great hill views, good size good, easy access to motorway.

also late check out 12:00 which a big bonus

very relaxed atmosphere for what is quite a busy bar area

location, bedroom, bar ..free parking

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

location is good - near the port, in which restaurants and bars are located

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

amazing breakfast. great bathroom beautiful view

staff were excellent, the hotel is high quality, the pool just right for a city hotel, good location for the city centre and

occasionally have bar tender stop by pool and ask guest if they need drink

the spa services were exceptional

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

breakfast was a good quality

exceptional location helpful staff excellent breakfast

excellent choice at breakfast

staff, breakfast and facilities

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12