wifi

it was also a bonus that there was a bar downstairs

staff were friendly and made us feel very welcome. had drinks in the bar with locals.

is not available, but there is an excellent thai restaurant attached to the bar downstairs which was reasonably-priced and very tasty

you get what are you paying for. wifi was good and free.

patchy wifi

everything from the soaps to the furniture was modern and top quality free parking

bar area loads of tv screens for sport room lovely and clean food was stunning breakfast was spot

one lovely quiet room with excellent breakfast and main meal options centered around a great bar restaurant which caters for all ages and preferences will definitely stay

they arranged for early check in for me

the spa smelt and looked lovely, we didn't use the pool or gym

spa and massage were superb

pay for wifi expensive rates that don t include breakfast

we then ordered room service so no need to even leave the room, a much needed

spacious room with a balcony and view

the gym should be stocked with water and towel - paper towel was available but no water

there is daily non-invasive room service daily, providing free water bottles, a fresh set of towels, and a quick tidy of the

states 24 hour room service but when i called down at 1am apparently they didn t provide any room service which

gym wasn't up to standard limited menu for dinner

not getting early check in

they permitted a late check out and the staff were eager to assist whenever they were approached

i had an issue with the wifi in my room and the staff responded so quickly to resolve the situation

mple) and the sole staff member was busy with a demanding customer so it took

quiet and very clean wifi work well for my business activity coffee machine with pods was a nice

i am a computer wimp it took me a while to log into the wifi

they also provide free breakfast

very accommodating friendly staff. plentiful and very tasty breakfast. rooms comfy and clean

great bar on the ground floor

the staff were terrific, they really tired to solve the wifi which we never were able to use

great food friendly pub would highly recommend breakfast was fantastic thankyou

staff allowed us a late check out at noon as opposed to 11 free of charge

lousy wifi reception throughout hotel

and spacious rooms and good super fast wifi internet coverage

strong wifi, good size room, free parking.

parking space and good breakfast

there is daily room service and a good wifi

has free wifi and comfortable beds i had a 2 bed room but was next to kitchen

laundry facilities were expensive

large comfortable room with good wifi

was no laundry available so we had to go to one nearby

the free wifi wasn't strong enough to use...

the tv had everything on including menus for room service which we had and the food was great

just that the spa was closed.

room and room service was up to par

the staff can t do enough for you, the rooms are comfortable, clean and you get to use the gym/pool facilities

room quite small, weak wifi signal strength in particular room

he politely and diligently responded to my requests for room service

my passport, made a ukrainian refugee paying for everything including breakfast and charged room service for bringing it in

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

neat and clean. good room service. close to public transport

a great, handy location for the price and free parking too

safe to secure valuables the property was spotlessly clean with the added bonus of the use of the kitchen and dining area the high street was very close and the location

clean, quiet rooms, access to the kitchen, coffee and tea in the room

staff made a lot of noise in the kitchen and corridor near my room

clean and great parking

our kids loved the bunk beds

bar prices very affordable

and love the indoor balcony cons need 20mins+ walk from tube, if you are with heavy lauggage or kids not suggest to do so no house keeping unless stay more than a

told me when i made the reservation that they could put rooms next to each other since we had kids

breakfast was a bit price, we ended up going to premier inn around the corner.

free wifi and breakfast is served early. good sound proofing as very near a flight path

late check out great if having two long haul flights to travel on

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

very convenient location, clean and wifi worked

no bar and bathroom facilities very small

rooms were lovely and clean and there were some facilities to enjoy such as: a pool, gym and sauna

everything was good! great breakfast, room service, kind staff!

the whole experience was brilliant from the entertainment in the restaurant with gadgets for kids and adults to the most welcoming staff who didn&#

receptionist and room service

pool was lovely

wifi didn't work

pleasent and friendly atmosphere. public bar was good.

wifi speed

clean beds, hot water, good parking

the bar was great as well

televisions are a bit archaic, it would be good to have ones that can have streaming services or wifi connectivity to stream from

i could get room service for dinner which is a winner

very accommodating to allow an early check

the guest discount in the pub was a perk too and we ordered room service one day which was spectacular

there is a large bar area with ample seating

good wifi connection even at a high floor

during my stay both times he was able to accommodate the early check in for me

were very welcoming in this excellent ibis, which also boasts 24h bar and food service

staff were very helpful, room was exceptionally clean and breakfast was good too

bother with the wifi but i saw no information in my room

shared toilet and bathroom / wifi did not work / room was very cold

free fast wifi

free wifi, free breakfast and quite comfortable inside

staff talking rite wifi not working room also not cleen tolite making store i'm always going upstairs for bath and

wifi connection was really poor and cut always after a few minutes

there could have been more electrical outlets in the room; wifi was not very strong

though not too much of a problem as there are plenty of places nearby)

in the evening, the beautiful breakfast area becomes a bar serving excellent cocktails

very limited room service

room temp is low. wifi in morning slow

no wifi in room and would pay extra for better breakfast but was not on offer.

the staff are amazing, the breakfast is delicious, rooms are immaculately clean and comfortable

my kids especially enjoyed the cooked breakfast

would have liked a bar fridge in the room.

wifi was free bathroom was clean there was a fan to help with the heat it was a small space, but

wifi is too slow/didnt work at all

the room had flies and noodles. no wifi connection

the check-in staff were helpful,wifi was quick and good connection.

good service rooms are clean very big tvs in the room free wifi and much more for the price this is excellent i highly recommend this property if your with

nice clean renovated rooms with free wifi and included breakfast .really enjoy

quality of furniture fixtures and fittings, access to the gym

clean gym 24 hours available, good breakfast

very friendly staff lovely rooms and bar and restaurant were very welcoming

all round very nice hotel, clean, nice restaurant, excellent breakfast, close to everything

i used the gym which was great and i also had breakfast here which was good

very crowded at times (especially during family time in the pool when all the grown-ups without kids would go outside)

wifi not set up on tv so had to reset each time to be able to watch netflix

gin and brandy refills each day great pool

pool and outdoor facilities were top

cozy little bar and the shower was excellent

we had to go out from the hotel for several hours rather than sit round with kids and leave our stuff

bar and vending machines if needed

andard connection)

breakfast room very clean, good food, just lekker

kids running and screaming up the corridors between 10pm and 1am when having to get up for an early

they have a small gym which is well equipped and is perfect for a quick workout

the games for the kids on the evening and the breakfast was fresh tasty and had something for everyone in the family

great rooms and facilities gym, games all included in price.

kids can play pool, ping pong, or giant jenga

air fresh in the lounge area, nice lounge, nice music, great gym, great style with pink and black combination, loved the shower

but this didnt affect the kids as they were fast asleep

all they could to help with an early check in as promised so i could head off to my sporting event stress free

lady is no we ask her if we can early check in atleast q hour because we travel far and i have kids she didn't accept and let is to wait until time

obably they forgot).

but this didnt affect the kids as they were fast asleep

small toys for the kids

chose this hotel for the fact that it had a much needed guest laundry, as did one of the other guests we met in the laundry

available wifi, convenient to heathrow and the underground.

to heathrow terminal 4 long stay car park and terminal is great and my kids were give complimentary goodies upon arrival

used their gym and washing facilities during our stay

wifi is fast (>40mbs), free, and consistently reliable over 7 days (+) also the free wifi was a massive bonus, with 2 teenage children it was great we didn't eat in the (+)wifi good proximity to where i was working (-)very limited so needed to park on narrow side road, wifi was poor and no desk in room to work (3 single beds) kettle in room didn't work and white wine (+)wifi;friendly staff and easy too open bedroom door with a card (+)location good, wifi good (-)the wifi was not good (+)wifi was great (+) wifi worked well

not as advertised wooden floor in poor condition no door bar between bedroom and bathroom, kids hurt toes on it due to height difference, beds crammed in so nothing else in room , no

not as advertised wooden floor in poor condition no door bar between bedroom and bathroom, kids hurt toes on it due to height difference, beds crammed in so nothing else in room , no

i had my 2 teenagers and 2 small kids with me and it was our first time in that area, so we did not really know where to go

was fine for the adults as the music went off at any 12 but not so good for the kids who couldn't sleep till it went quiet

tho we have to pay a bit extra for early check in even like 30 min around , the check in exp

the people here are so nice and make me feel homey, cleaning everyday perfectly. wifi was good

th minimal fee); also allowed us to leave our luggages for free

excellent wifi

front desk 24h, late check out available

absolutely beautiful my kids loved it.

there was no chrome cross bar in cupboard so we could not hang our cloths up

for us, it was perfect. the pool facilities are very relaxing.

the only thing i'd say is, i wish there were more food options on the menu and longer hours for room service

have written mail and td the staff how their house keeping staff but dustbin on my clean clothes laundry trolley which was open

close to brunel where my kids are

reception and room service the room is clean and tidy the bed is comfortable

the late check out was great after a very long previous day

amazing room spacious room good facilities with a gym good location

the only 1 microwave in a 4 star hotel was in the kitchen

if you are with kids, something like that is missing in the evening, and there are no such activities in the hotel

did not have item on room service menu available

stay was superb, the gym onsite was brilliant, staff were friendly and helpful, the breakfast choices were great, and

room service would be a bonus as it is not available

the breakfast buffet was great - lots of choice, everything was fresh and tasty and my kids especially loved being able to make their own fresh waffles

strong wifi and good gym facilities

lovely breakfast, good scrambled eggs

room service was terrible waste 50 on food it was all cold

room service was excellent, and the food was absolutely delicious

a very comfortable stay, the room, breakfast and overall service is superb

not 24 room service

late check in at 2pm. option to pay 30 for early check in.

good wifi

room service is good. receptionist always smile on face.

food in bar downstairs was delicious

the location is perfect for an overnight stay before taking a flight, the bar and sky bar make it feel like you've already started your holiday in a special hotel the rooms

laundry services

worse thing, 1am a family in next room had a fight, screaming kids, slamming doors went on until 4am

the gym was nicely setup - just need to remember to stock it with water

a reasonable choice of food/drink options in several bar/lounge and restaurant areas with the roof bar offering a great view of the airport

they helped me with print outs, wifi connection and taxi booking

wifi wasn't working in our room the night we stayed so we went down to the bar and did our online

were all professional, helpful and friendly had meal in bar area which was very enjoyable and not too expensive given where hotel is couldn't be better if

wifi, bar facilities, flight information, central location.

along with free wifi, room service breakfast there is an easy and regular shuttle bus to heathrow terminal including

od tables), room service food,

premises on approach looked grand with ample car parking, lovely grounds with supportive staff who were approachable and very professional, a good

were in an annexe-type modern building, not the main hotel and faced a laundry it warehouse or something so no view of any type

very comfortable room , nice en-suite , good wifi , beautiful grounds

kids loved all the soft play areas, playground and gym facility. great weekend for us!

equipped gym, nice restaurants, lovely area around the swimming pool

t you can get a cheaper deal in town for a massage

gym facilities were great

had room service also which was quick and nice

swimming opening at 4pm .. not obvious when booking , kids very annoyed

we stayed there with family

there was a mini bar with complementary water so look in there as well as tea an coffee making facilities

available usb charging ports were convenient and the wifi coverage is good

kids double bed and pillows were a little uncomfortable

we ordered dinner and it was so good. their breakfast buffet is affordable and delicious.

access to the gym and spa included in the price. was absolutely brilliant.

breakfast free local bus

kids loved the individual wooden boxes with fresh croissants and pain au chocolat

the wait person at the bar returned my pashmina shawl to my room after i left

the hotel was very lovely and the gym was outstanding