no tv, bad wifi signal,

room with great parking facilitie

had no circulation, no tv and was unsuitable as i couldn t get wifi

there is plenty of space for parking

the wifi was good and the bed very comfortable

no room service which annoyed me.

lovely bar with huge open fire, where simon the bar man was very attentive

relaxing cosy bar area

the bed was amazingly comfortable, staff very good, lovely decor, ample parking.

the pool

bar was good (though pretty expensive ) staff were happy and helpful and there was staff everywhere

hardly anyone seems to use the pool and jaccuzi

the facilities were very good and the swimming pool was excellent

it was very quiet the night i stayed so i had the pool and spa facilities to myself

kitchen & bar staff went the extra mile to ensure our supper was prepped and kept warm when we were

the water pressure in the hot tap was virtually non existent and the wifi did not work in our room

with lovely touches ie home made biscuits, well stocked kitchen for equipment

the accommodation was beautifully and thoughtfully presented in a modern minimalist style: the kitchen area,

there was no wifi connection in one of the rooms and we didn t meet any staff so couldn t ask about the

the pool was clean and modern

most cabins we stay in have this and it helps when you have older kids who want to watch their stuff on the

very good spa and swim food was excellent and staff are very helpful and friendly will be back

wifi was off the next day but not really their fault

we had breakfast an dinner in the restaurant and both were lovely

the room had a window that could not open very much as had a lock would be better if there was a bar across the

parking is provided to the rear of the property and i had a warm welcome

wifi wasn t so great .

comfortable stay, nice pub and restaurant. great breakfast with plenty of choice.

a self service continental breakfast was well stocked and set us up for the day

the wifi had a good signal for the internet

want early check in and ready asked them for early check they said if the room is ready will give me the

clean laundry on bed and towels in the room

no room service

first off called on the day to ask for early check in which was granted and code was sent to me and when my

clean and late check out

i liked the tranquility but you do need to include breakfast in the price

good location to gatwick airport, nice rooms, good wifi

free parking and excellent wifi.

parking were easy, room was very good and quite and continental breakfast was reasonably priced and staff very

weak wifi

room was very good, very clean and everything worked fine , apart from the wifi password didnt work but was not

excellent wifi

of consistent wifi

no real facilities needed a bit of extra shower cleaning lousy wifi

the next morning we got the kids breakfast but we waited to eat

ud83eudd75 kids could not eat it

there are two adults and four kids so we needed two rooms

poor phone/4g reception, (wifi was not working for about an hour on arrival)

very cosy place. big room, nice beds for kids

contrary to description, there is a carvery restaurant and the bar serves good also

staff were really helpful, allowed our request of an early check in to be granted

room service available because there is no staff

would have enjoyed wifi in room.

back in time with a proper old school hotel but with the mid cons of top bathroom and fast wifi

breakfast, clean & tidy room, friendly people. late check out

family rooms fits two king size beds and still space for playground for kids inside

massive room, excellent price, good gym accessible 24/7 overall a great stay

a slight issue with the ev charger, though is seemed to be back up and charging within 12 hours

breakfast was fabulous

it is set in a quiet area with ample parking

the restaurant food is always good and there is plenty of choice (including bar menu meals)

room service which i had specifically asked about when i booked

the breakfast was lovely & it was very good value for the price

was our last hotel night after 5 weeks - if it had been the first it would have set a very high bar which would

mobile signal non existent there si i used their strong wifi and whatsup to make phone calls.

everything was perfect except for the wifi

great room separate for kids

t connect to wifi

great staff and a clean hotel. good breakfast

evening meal and breakfast , very helpful friendly staff , lively friendly atmosphere in bar with live music ,

breakfast beautiful, lunch and dinner spectacular

wifi only limited to the bar. mobile reception very poor.

brilliant evening meal and nice breakfast to start the day

the free wifi was strong and worked without issue which often is a rarity in hotels

the same breakfast every day

room, breakfast, dinner and location were very good

to gatwick south terminal, easy accessibility to public transport,shuttle service to airport, breakfast, rooms

small gym but enough to break a sweat

laundry was terrible

kids enjoyed the pool

i think someone had a pet in a nearby room

kids loved the swimming pool

breakfast was expensive but my partner and our daughter enjoyed what they had!

rcharge)

location, value for money, decor and fireplace. overall lovely hotel. great breakfast too.

this could have also had alittle more wow factor with a gym or spa facility

st a skylight) and somewhat dangerous laddered steps to single mattresses on the floor for kids

wonderful shower experience great wifi easy parking ( make sure you register at reception) good vegan options

wifi worked intermittently

both kids had a rare lie-

no signal or wifi access/kept cutting out, a lot of cobwebs and dust in the room, dirty loo brush in corner of

we had a meal and breakfast and the bar and dining areas were attractive and modern

the open fire in the bar is just wonderful, made a nightcap just that bit more special

lovely log fire in the bar and the food very edible

no extra charges were applied for an early check in

the room was very small and not really comfortable, the ac didnt work correctly and the wifi cut in and out,

they sorted us out with early check in after a long-haul flight and late check out the next day

good facilities and was nice to have a gym. easy to travel to and from the airport

amazing gym, breakfast good, nice clean room, staff is friendly

the kitchen is huge and beautifully equipped

boutique hotel when we arrived we found ample parking next to the house entrance it is safe and secure we were

parking is on-site and only a few steps away

were looking for a private hotel with parking and this hotel was perfect

no room service but tea/coffee and water in room so nothing really.

staff very accommodating with an early check in warm clean & festive

there was a minor mix up and the kids bed wasn't made up, but they quickly got us sorted.

after some thought, we decided there probably were kids banging around, but equally, what we were hearing

room service was excellent

after some thought, we decided there probably were kids banging around, but equally, what we were hearing

in airport terminal, allowed early check in

great location, inside the airport. clean, fast wifi, nice breakfast

good wifi

i am happy that i was able to get a late check out even though it was short notice.

very good breakfast

very expensive room service!

was lovely, ideal location, kids really enjoyed it

the gym is very small and not very inviting, not much equipment and space

kitchen should not close at 10pm in an airport hotel

quiet and good but small gym. fast wifi.

quiet room, nice bar area and eating areas

unable to eat eggs so as the breakfast menu seems to have been reduced i struggled a but

full sky tv in every room (movies, sport, etc) good wifi coverage throughout

parking for my (big) car a little right when we arrived back into the hotel late at night.

free safe off road parking too

spacious, comfortable and the free meals for kids was a real bonus. great value.

wifi dropped out often.

great breakfast, good wifi, clean property close to the airport

for an airport hotel i expected room service

a 24 hour bar/simple room service would have been great

being on the 4th floor with a glass window which scared me with the kids

food available in different venues, good location close to airport, wifi good, comfortable room and bathroom

bar and restaurants also

the kids were excited about it

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

loved the pool

and wide selection of breakfasts, in dedicated kitchen area with table and well stocked fridge

we had a beautiful cottage with a bedroom, kitchen, lounge, dining area and 2 bathrooms

i asked joanne to wash my clothes earlier as i had dirty laundry which i was charged 6 for

wifi worked well

super helpful staff, easy to reach, plenty of free parking and within 5 minutes of our venue.

comfortable & clean, small area at back of hotel to walk dog, poo bin available, friendly staff, room service

lovely bar and restaurant

card folder with the room keys showed a wifi access code which was out of date

good value well appointed accomodation with freindly staff. pet freindly

quite a walk with kids from terminal to hotel, so use the shuttle.

50 for a bag of crisps for the kids - rip off

excellent. in room service

car parking charges were too high for paying guest - 25 pounds on top of hotel bill wifi was really

50 for a bag of crisps for the kids - rip off

room 14 was super small. laundry trolleys were sorted outside my window at 7am.

the rooms are clean and the wifi is very quick

i ordered room service for dinner

there is a bar and a separate restaurant

very comfortable room and bed, wifi, tv

rooms have everything you need - bathroom, wifi, cable tv

wifi in my room was really good, i got some remote work done easily

really did not like the noise that started at 4:30am; slamming doors; kids jumping up and down above our heads

breakfast was good, pastries and cheese and ham sandwiches

8 super comfy bed quiet room breakfast was buffet plenty of everything staff were so helpful you could even get

nice breakfast

breakfast was excellent with a very good choice from the menu

we could not stay for breakfast as had to leave by 8 to catch train and too early for breakfast

good bar meals, excellent breakfast, comfortable bed

little gem of a hotel, staff very helpful and the manager personally served an excellent breakfast

place to stay with excellent bar and restaurant

the food was amazing especially the breakfast. lovely hotel in a lovely location

great for us as adults with wonderful service as well as really including and having fun with the kids, which

breakfast was hreat

great for us as adults with wonderful service as well as really including and having fun with the kids, which

very good room, lounge area and bedroom area! fridge in the lounge! parking cheap very good.

parking should be free

very good wifi

they accomodated a late checkin early hours of the morning and late check out.

wifi is intermittent

the snooty fox bar has a lovely country pub feel about it, you can forget that you are even in a hotel

old building, plenty of parking, lovely staff and great food

could not get wifi in my bedroom

kind and went above and beyond our expectations, leaving swan shaped, love heart towels and rose petals on the

good food, great staff, easy parking, nice bedroom with very comfy

i ordered room service for dinner (which can be hit & miss) but the food was excellent

room service could have been more efficient

staff preordained the bed with rose petals for my girlfriend's birthday

gym was pretty well stocked and empty so had it to ourselves

only gripe was that the gym was being refurbished - it would have been nice to not to have had to pay extra

time away for my husband's birthday with no children for a change, but we could have brought the kids and dogs

we ate in the bar the food was lovely

breakfast, full english excellent

the food was amazing and there was a lovely playground at the back for kids

meal , desert was lush ,had irish coffee aswell which was really good , staff as very pleasent , breakfast was

parking difficult with no reserved parking for guests

easy parking friendly staff. good breakfast

ample parking

range of beers, a very relaxing breakfast only provided for guests so felt special, plenty of parking, wider

the toiletries were refillable, so sustainable but still quality products very indulgent mini bar and snack

only down side is parking which you need to book

the wifi could be better, i was not able to work properly, due to the weak signal.

was told room service for drinks would be 7, which seemed steep so went to

beautiful rooms, bar open til late. staff incredibly friendly and accommodating.

good parking and right in middle of dorking

restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn

room service was excellent and breakfast good

plus wifi connection isn't that good over there and the side view is on

friendly and professional staff, tasty food, plenty of free parking

small mini gym that had the essential cardio items and some free weights

there was free wifi but it was hopeless and dropped out continuously, so i had to resort to using my mobile

location, plenty of parking

landlord and staff were amazing food was excellent dog friendly - in bar and rooms would stay again occasion

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

room and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

nice breakfast, convenient parking, friendly staff

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us

to hotel and parking could be clearer, it was a little confusing especially when arriving in the dark

wifi did not work at all

room with all the usual facilities and beyond not far from the city centre with ample free parking and security

no info about wifi or wifi password

parking right on door step and everything there that we

really nicely decorated with quality fitting & linens. very clean & allocated parking.

good wifi

we didn't drink in the bar but i noticed that it has good beers

room comfortable, with good storage and wifi

and welcoming staff, room was spacious and had everything needed for our stay, bonus was onsite parking

the off street parking was good if a little difficult to find but once the helpful lady behind the bar explained

building, nicely decorated downstairs in a really convenient location with parking

the wifi i had issues getting onto

toiletries, excellent shower, soft fluffy towels, complimentary water, good tv & easy to access wifi

fantastic food for the evening meal and breakfast

with an extremely comfortable bed, very lovely toiletries, water, tea & coffee as well as a good wifi connection

the breakfast was truly excellent

room service was prompt

late check out on monday meant we could have a very relaxing morning

very friendly and helpful from eleonor on reception through to mary and tessa in the bar and restaurant

the pool the rooms the building itself ! the cuisine

plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on