the free wifi didn t work but the pub was really busy and a lot of people probably using it

my room was overlooking the rear of the property where the kitchen extractor was; it was at times noisy and

parking clean

liked the place and type of room they provided, there are no hidden charges means wifi, and no parking

the windows, and there was a lot of noise as we were situated directly above the vent from the kitchen

didn t allow early check in ruined the surprise i had planned didn t have time.

room service took 2 hours

here with my daughter as she wanted to visit hever castle, and this was the closest hotel with a pool

of wine in bar very expensive

i thought i d try my luck at an early check in, 2 hours before the stated 3pm check in

free parking , good location , comfy bed and pillows

we had a very nice meal in the bar and the girls enjoyed a super cooked breakfast before we set off early to

spotlessly clean. very quiet and comfortable. good facilities in the room with ample parking.

excellent facilities, made use of the gym, will try the swimming pool next time

easy parking and good location for visiting friends in east grinstead

being linked to cj s bar was perfect for a drink or the delicious breakfast

) a small room guide would help - so the wifi code is in the room and not in the hallway to the rooms (which we

pet friendly

renovated rooms, excellent bathroom, good wifi and tv, tea/coffee facilities, period furnishings and tasteful

) dusty fake plant dust collector on fireplace and in candelabra's, looks like most areas need a feather duster

the wifi is strong to allow you to surf or continue working should you wish

easy and efficient wifi,

menu, meals, bar gardens and breakfast all

meal , desert was lush ,had irish coffee aswell which was really good , staff as very pleasent , breakfast was

breakfast, full english excellent

pool area is small, so if busy, you may not get a lounger

found there was not enough seating around the pool area for the number of guests so we could not relax around

room service could have been more efficient

need to get proper wifi

recommend 1608 champagne bar for cocktails

saloon bar doors on bathroom - need privacy to go to the loo

large, well appointed and modern rooms within a charming historic building excellent food and bar service

large room, good breakfast, extremely friendly staff who wanted to help, great value and free parking available

very central with parking which is helpful

good location too , restaurants and bar around

wifi for public going for drink or dinner, but you had to pay if you stayed the night

was excellent, walking distance from terminal and bus service when you have kids and

beds were really comfortable which helped especially before a very long flight with kids

it would be great to have 2 separate beds for the kids when you take deluxe bedrooms

realise it was about an 8 minute walk (not great with heavy cases & kids)

late check out a bonus

noisy neighbours with screaming kids

the trays from room service were in the hallways a little too long

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

dined in the sports bar on the ground floor

wifi wasn t great at times

big double room with sofa, free wifi which is always a bonus, bathroom very clean and a lovely breakfast and

the wifi signal was very poor in my room.

after some thought, we decided there probably were kids banging around, but equally, what we were hearing

wifi very reliable

were looking for a private hotel with parking and this hotel was perfect

huge area for parking and easy to find with directions

arrived early and was allowed an early check in

no room service but tea/coffee and water in room so nothing really.

ample off street parking

the place was spotless, had plenty of facilities including car parking, and just gave off a warm, inviting vibe

charges for parking was the only downfall.

in order to sleep in different beds with my teenager kids

lounge and bed were wonderful. large tv and good wifi

parking should be free

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center

very welcoming staff, friendly atmosphere. bar prices very fair.

good to have packed breakfast box the night before due to early 4am departure for gatwic

i saw signs for a laundry but didn't use it

has a bunk bed for the kids whose ladder was held together with cable ties

shower good, bed comfortable, wifi strong, room was clean and warm

the single room is by the laundry and they start the machines really early

night and morning, was a little cold, and i think there was some sort of cleaning cupboard or laundry by our

comfy beds, really nice breakfast, bar on site which was good

wifi was good and the rooms very clean and comfortable

we had a beautiful cottage with a bedroom, kitchen, lounge, dining area and 2 bathrooms

the pool was lovely and the garden was also beautiful

no wifi. bed should be more comfortable. need a kitchen

i could not get the wifi password as i had emailed her,but she didnt check her email until the evening and then

proximity to the airport. wifi was working.

couldn t find a pass code to use hotel wifi

the free shuttle train to south terminal is also just on the other side of this walkway

gym and late check out

we didn't have breakfast we had to leave early.

quiet and good but small gym. fast wifi.

the bar prices expensive

wifi was slow

late check out ,12pm

her name ), she was fantastic and made my stay extra special as it was a birthday present from my kids

i used the gym, which was great and the evening meal (daily special of steak pie) was fantastic and great

nothing at all to better it apart from perhaps slightly lower lighting in the bar area- that comment shows you

kids food for free and mini fridge complimentary

breakfast too expensive

i couldn't see any information in the room about wifi, breakfast times, check-out times etc

the breakfast was superb, lots of choice.

very spacious room, great room service. comfy bed!

the pool and room was good, especially for the price

was great the bar was excellent especially all the televisions in the bar on world cup final night

the gym could have been slightly better

the eggs looked very dried up at the breakfast buffet and there was no orange juice.

well equipped room and excellent breakfast. parking a few yards from check-in.

room service was spot on and the food was out of this world .

the food was fantastic and the room service breakfast was exceptional

dinner in the bar was very good and breakfast was

breakfast was great with lots of choice.

they didn t have room service!

great check in. great staff smart hotel, good wifi

lovely ambience. food and bar lovely. rooms very clean. stylish. pillows were the best !

for gatwick airport with a good shuttle service, comfortable and good value, nice bar and the food was good as

hotel wifi kept dropping out

convenient and reasonable for money. good parking and food next door. even had a bath.

friendly welcome and lots of parking

don't have a pet friendly room.

it would cost us 150+ without parking to stay closer to

the room was spotless to say it was a pet room

excellent location helpful staff good breakfast considering this is an ibis at the airport

location was good, bar and food good, loved the table football

gym on site, small but functional

small but excellently equipped gym

room, breakfast, dinner and location were very good

breakfast using excelent quality produce

everything is catered for with a little cosy area for a quiet drink upstairs away from the bar

public rooms/corridors were varying temperatures very cold (residents' sitting room) to hot (open fireplace

period property, with a great little room and lovely bar and lounge

there was just one parking space when we arrived, available by luck, not reserved

rooms were brilliant ,we had club rooms and the kids room had a tell in the bathroom , just seeing the excitment

clean, excellent staff (despite me being very grumpy and tired), and lovely breakfast.

room service forgot my receipt for dinner and it s been a pain trying to obtain this after check

wifi and location from airport is okay. the rest is not good.

great breakfast, clean room, restful night.

short drive to eat and drink nearby also close to the town also has a restaurant and small bar i was very

they just did everything possible to make our stay perfect, and also offered early check in and late check out

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

the wifi was reliable and fast (joined a couple of

staff were lovely and the breakfast was good the bacon was amazing

no heating room was freezing cold,didn t realise pet friendly allergic to dogs

plenty of parking spaces

has a massive car pack at the back and you walk straight into the hotel bar bar and are welcomed by staff and

off street parking

wifi no air conditioning although a fan was proved still extremely hot in room but it was the

want early check in and ready asked them for early check they said if the room is ready will give me the

wifi available on all floors

first off called on the day to ask for early check in which was granted and code was sent to me and when my

wifi good

no wifi in room

we ate dinner in the bar and had the best burger i have ever eaten

of easy parking

everything else being very good, the wifi in the room did not work

wifi in our room wasn t great due to its separation from the main building

our super comfortable room with courtyard, the truly excellent english breakfast with vegan options, and especially

very cosy place. big room, nice beds for kids

wifi was very poor

the next morning we got the kids breakfast but we waited to eat

complained about our kids throwing a ball around in there huge backyard so not kids

there are two adults and four kids so we needed two rooms

microwave, toiletries, iron & ironing board, wardrobe, coat hangers, desk, usb charging sockets, wifi, comfortable

local pubs good and close by for food, and close to airport parking

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

early check in was helpful

early to catch a flight the next minute so the cook came in extra early and prepared a huge breakfast

of consistent wifi

and the size of the shower also wifi worked just fine and parking literally across the road

room service

wifi a bit slow

should have been provided with wifi code at check in

very clean, comfortable and quiet room. excellent breakfast. ample free parking and free wifi.

all staff were incredibly professional and friendly; reception, room service, breakfast room, housekeeping too

good shower, food and staff fantastic (sorry about the superlatives), even the piped music in the bar and

super helpful staff and good choices for kids and adult in the restaurant

great location, breakfast was ok. plenty of nice grounds for the kids to play

the porch and the easy access from motorway and free parking free internet really nice for a pit stop over

room service, clean sheets, and towels

wifi didn't appear to work as it should.

really nice and friendly staff, tons of parking and good food at reasonable prices

comfy room nice and cool very pleasant staff and good selection for breakfast

i also used room service and it was quick and the food tasty

food really nice, from bar menu

room, nice selection of toiletries and extras, very comfortable and room service was easy to use and delivered

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly

the wifi didnt work very well for us

bar is good and the food was excellent value for money

of a bistro for people like us who did not wish to join a coach party and appalling room service

contrary to description, there is a carvery restaurant and the bar serves good also

bar staff were so friendly also

was also on a corridor with a very noisy family group whose kids were running up and down the corridor, and

not much for kids

gym and pool were great and both were very clean and easy to access as guests

lovely view over golf course, lovely breakfast, plenty of choice, very helpful staff

stayed to attend a function nearby and staff were really helpful with directions and parking tips

although we did not use the gym, we took a tour and it looked very well equipped

number of parking spaces seemed inadequate for a hotel of this size, however, we did manage to park both on

beautifully clean! lovely decor. easy access. great parking.

room was superb and bar and restaurant were excellent

checked in as bar had closed (11pm) staff member allowed us to still have a drink on arrival much appreciated

the bar & restaurant is a very nice place to meet

super friendly staff, very welcoming with the kids. gorgeous courtyard and beautiful rooms.

cleanliness 100% , comfy bed, pet friendly yet still beautifully clean and fresh

parking can be difficult if arriving when an event (concert) is on.

good parking

kids enjoyed it very much

old country house with more recent buildings providing basic accommodation and car parking

beautiful grounds, good breakfast, friendly staff and clean rooms in the canterbury block

no wifi canterbury building / area.

i made use of the gym which was very well equipped

evening parking

the stay was pleasant and comfortable. lovely breakfast also.

great wifi signal

large comfortable room, plenty of parking and good wifi

our evening meal in the clubhouse was delicious, and breakfast was good

free, secure parking was a nice bonus

plus wifi connection isn't that good over there and the side view is on

parking at the lodge is for 2 cars only and some one had decided to

service, location and parking

the room service menu was a bit limited

excellent food and small gym and grounds

no breakfast option poor wifi

tv was actually connected to wifi so could use netflix and youtube etc

great location for work requirements, free parking and friendly staff

room facilities were good with plenty of wifi connections, good towels etc and very comfortable beds and a clean

they did just that, max manager and bar staff went over and beyond to welcome us and help us enjoy every second

good service and gym and spa area.

bar staff and excellent and amazing

swimming pool was very clean

bedroom, comfy bed, large smart tv, heated towel rail, large swimming pool, decent breakfast choice

breakfast was excellent

a reasonably priced room service and a bar area

gym closed too early, no spa treatments

a family, but by the time we got back from the cemetery, it was a little late so we opted for the spa instead

and we ordered room service that never turned

terrible room service option and food wasn t great

wifi didn't seem to reach our room (no 5) which was a small problem as i had no mobile service

friendly and helpful bar staff

plenty of free parking and free wifi

clean rooms, good bar and great food.

plenty of parking

wifi was a bit patchy, hotel was great other than that.

was a bit uninspiring and the room service menu was very limited, but i guess that's because of covid

for a good, pet-friendly hotel for 4x nights, we booked here

say they are pet friendly but dogs not allowed in the dining room which spoils the experience as eating in the

the room was also very large with a great comfortable bed, sofa and feature fireplace

free parking, clean hotel, food on sight , plenty of space to relax in lounge areas

as it was covid breakfast was room service and excellent

super helpful staff, easy to reach, plenty of free parking and within 5 minutes of our venue.

it was lovely hotel great and pet friendly and clean

early check in was no problem

location good .parking ok

great location. good parking facilites. refurbished bathroom but water pressure fairly low.

staff also friendly i cannot remember the breakfast times or when the bar is open till, but i know those

town centre location with free car parking

wifi code given in the room info was wrong

i had to stay in the bar while my daughter went back to the outside room to get a credit card

the pub had a great atmosphere, amazing food and lovely fireplace

the staff were very warm and welcoming and the food in the bar is fabulous

breakfast was so delicious and there were many things to eat

location was nice, good parking, everything you need for a working stay, and the food was lovely