let alone give the wifi password or when to check out

location, rooms parking

parking is free and plenty of it aswell

very friendly and helpful staff plenty of parking and a decent breakfast

sat in the bar before going out for dinner and he made our drinks, put music on for us

maybe bigger seating area in excetive suite room service breakfast too early

room service menu could be improved upon

we enjoyed two excellent room service meals, quickly served by delightfully attentive staff

room service food could've been better quality for the price

could not order room service from cafe satoria which was disappointing

small bar finely stocked

frequent cleaning laundry services

was good our pet could sit with us for breakfast - but we would've been more comfortable on a high table/chairs

wifi is quick and very stable. breakfast is great.

ventilation no air conditioning pet allowed

wifi is not secure, so vpn needed for any business or financial use

and well kept room with good facilities, faultless wifi, not noisy, breakie cooked to

excellent service, large comfy rooms and lovely breakfast.

free parking and wifi

no room service and kitchen staff who where not prepared to offer room service

information, helpfulness, free wifi, had a car park on site.

and comfy room with tea and coffee making facilities, tv and wifi

clean comfy roomy wifi was good. breakfast good, staff pleasant. couldn't fault it..

the wifi was excellent (which today, is a 'necessity' for any property that has paying guests)

room was clean, comfortable and the wifi was excellent

lovely pub for food and drinms and play area for kids

saw us walking through knocked on our door a few mins later for some more buisciuts for my kids

expect a lot of families with kids

plenty of parking

lovely room very clean and comfortable for me and the kids. very well kept

wifi signal was poor in my room for some reason but this may have been due to my firewall to be

reserved a table close to the door, suggested parking and drop off points and provided chairs whilst waiting

great bar area with lovely atmosphere, bar snack chipolatas and chips, so tasty, there is a restaurant

so popular that parking spaces difficult to find

hotel , traditional pub bar with friendly atmosphere

free wifi and easy to sign up

strong free wifi, comfortable beds and nice free breakfast

plenty parking staff very attentive and pleasant

plenty of parking

easy parking, quiet area, clean sheets and towels, free wifi

the bar was closed for a private function and not sure if the restaurant was also closed for room service, not

staff and facilities great. nice bar reasonably priced

lovely breakfast

very clean, stunning bar and restaurant area

the music in the bar was playing abit loud for my preference

lots of parking

location for passing through, secure car park, nice staff, comfy bed, good wifi, good

stayed there several times, each time a pleasure - very friendly staff, easy to find, plenty of parking, huge

car park welcoming greeting lovely bar lounge very clean very quiet large tv in both iiving area and bedroom

really late due to traffic delays and the really friendly night porter was great, as was the kitchen breakfast

the location was fine . the selection for breakfast was just right not too much

the amazing bar staff were very welcoming and friendly and as a woman staying on her own made me feel welcome

great breakfast

on site bar and restaurant

also one evening got back to hotel at 10:30pm & was going to have a drink but was told the bar was closed

this is particularly difficult for families with kids who have specific diets

was a bit disappointed i could only order certain items from the menu for room service

24/7 room service was advertised but this wasn't available and the bar was shut.

the gym was not available

room and bed very comfortable all staff on receptiion and in bar great too

lovely family room, comfy beds, massive bathroom, lovely decor, bar open late, spotless.

perfect parking

room was quite small but perfect for a single traveller. not great wifi

room was comftable and clean, breakfast was good, decent parking

more parking space to match the number of rooms

the little envelope with all the discount cards in and the wifi

easy wifi use

room had an unusual smell (a little damp/smokey) wifi was non existent

rooms were spacious and pool/gym excellent

wifi could be quicker

food in the bar was amazing

were told kids could used pool jacuzzi and the gym but on arrival at the gym were told pool only must have

wifi in the room included in the room price (some larger hotels don't offer this, thank you for

tv was good and the wifi and the room was suitable for a family so had a choice of beds and coffee or

on advertisement it says there was wifi at the stay but couldn t find no where or way of working out if there

no wifi location too far. smokers patrolling in the corridor

fantastic customer service, clean, internet wifi available, quiet and relaxing.

wifi didn t work properly

room service was very affordable and

foods are very delicious, room service is very good, employees are all kind, location is

was clean and tidy and plenty of towels in the room, wifi and staff we lovely

things that can be improved like adding some tooth paste on toiletries, having a 24h restaurant/ room service

room size, staff, wifi, shower, ac, fresh white sheets

walk from goodmayes station, staff are friendly without being intrusive, cleanliness, comfort, wifi is very good

room was spotlessly clean and spacious, wifi worked

needed to ask about how wifi and air con works but it suited just fine shout out to ajazz the receptionist

excellent.. comfortable.. quiet.. very clean.. great staff.. great wifi.. lovely breakfast

wifi was great

the wifi worked well in my room

the room was small but nice, there's a smart tv and wifi works great

i only had a few problems with the wifi connection, but the hotel manager assured me that it was only a temporary

as i asked for them - there was a small table, comfy chair, enough power sockets and a good, free wifi in my

wifi downstairs but struggled in room as borderline 1bar, this was the only little problem as i

room very small and noise from kitchen fan outside

poor wifi

turned up at 2pm on a sunday and had to wait for a car parking space (the restaurant was very busy with sunday

great bar and restaurant downstairs

we had complete silence and privacy inside the hotel room and the best part was that there's a bar / restaurants

it's a hotel and busy bar you can get some noise, more so at the weekend from the bar music going till 4 am but

the bar attached to the hotel was also fantastic serving a good election of beers and beverages at the

air conditioning spacious bathroom for a single room adjacent bar de lounge is convenient

wifi was ok and bar attached to hotel

wifi connection was bad

and in one of the bedrooms there lived the family with 2 kids and 1 baby

the hotel was too far from the city centre to be convenient especially as we were travelling with kids

it was useful to have a fridge and microwave but despite there being a huge kitchen counter in the middle of

clean room, comfortable bed, all sockets have usb & wifi good, ideal for transport, shops, etc

wifi started buffering aound 2100hrs

providing supper and laundry facilities

having parking - especially in london

very good parking and for the money im happy

value of money location & parking

local shops for amenities, room service is nice and pool is handy

only went for a stop over night but the room and the room service and food and drink selection and the large tv

room was very comfortable, food was room service only

not enough staff available. twice we went to the bar and they were working elsewhere so we left.

was good accept the meal which i d ordered and waited ages for despite the kitchen being open & the majority

good comfortable room, wifi,good breakfast

they decorated my bed with heart petals to celebrate my birthday and anniversary

products in offer at breakfast

pet friendly, very clean and staff were lovely. good value.

wifi no problem

) check-in lady was rude and basically interrogated me over the kids' ages, asking to see photo id for them to

i did feel comfortable with the free wifi and tv facilities

was a bunk bed attached above our bed even though we don't have kids, banged my head three times on it

very good room...my daughter happy to sleep in kids bed..nice experience

didn't have breakfast . excellent bathroom room small but comfortableoverall very good

happy with wifi, i had to purchase data for the two days stay

friendly staff, very clean, good wifi, very happy stay. 40 min from the centre (2 trains)

it was okay but the kids was tired because of the long drive

bathroom was outside the building, so i had problem to bath 3 small kids.

location good plenty of parking

30, also, the kitchen extractor was immediately below our window and so there were continuous food smells

wifi isn't great and price quite high for the facilities (i did book late though)

there is a constant and pungent grimy smell of old, stale cooking oil coming from the kitchen which was

like the bar add a real friendly vibe and a real good filled with history the owner is very knowledgeable

was excellent, after a hectic day i was very much welcomed, had a lovely meal in the bar a great nights sleep

the bar restaurant although small was perfect size for the hotel

no clean towels considering i was there with kids

clean, nice, free wifi

the wifi wasn't great.

nice modern building and a reasonably priced bar too

free wifi, tea, coffee and milk in room

kitchen located in the basement makes the whole walkway and reception area to smell of food

wifi is good, no need of any portal or limitations.

bus stops warm rooms and comfortable beds welcoming staff at check-in and easy to check-out free wifi and nearby

it was not possible to hang a towel to dry your finger in kitchen

it is very clean inside, fast wifi, tv, all facilities, very safety, nice comfprtable mattress( very important

wifi did not connect, the hotel has opportunities to make it better value

room was clean and tidy to start. wifi good. good location near train station, easy check in

wifi is free, as well as simple complimentary

wifi

was no wifi which sucked

great service great quality no wifi was an issue

no wifi, no tv, toilets blocked, others out of order

the hotel needs renovation and also they should install wifi services.

had no wifi

free wifi

the wifi is on and off

ideal location and free parking. staff were lovely.

it was close to the railway station. it had parking. the breakfast was ok

tv worked and the free parking was the only good thing.

location and parking

customer service and parking facilities

was fair beds were comfortable room was clean staff were pleasant and cantered for parking of my large removal

parking

wifi worked well

wifi and tv cable signal was very poor in our room, practically not working

experienced a slowness in wifi

night reception staff not good customer service. wifi not good signalqq

its so clean and has all the comforts you need wifi ect

room service kept everything tidy, and free parking was a big bonus

parking . sometimes no free parking and you could get a ticket if not careful

wifi was good

it was nice and up to date and th cushions where a bright colour my kids loved iy

liked that there was parking, also the breakfast in bed

in fact room service every morning came without knocking the door we had to be extra scare

the wifi didn t

room service people came in without notification and everyday when we returned back at night in

poor wifi

service easy check in and out free wifi bigger room than i imagined with hairdryer too good cooked breakfast

clean staff lovely lovely breakfast nice comfortable bar area

service at short notice from the bar staff, paula in particular, very good food, breakfast was excellent,

good area, very safe for kids and no disturbance

free wifi

staff were all so nice and made it special for our kids

the room service was excellent

size, cleanliness, friendliness of the staff, good location, good value, security of the hotel, gym, spacious

the bar and restaurant have a welcoming atmosphere and the interior design is cleverly thought through,

wifi is reliable and fast

staff throughout from front desk to the bar were so friendly, professional and attentive - they really took

good place to stay - also pet friendly so we may bring our lil pup next time

wifi kept disconnecting and the window only opens slightly but at a fantastic hotel

no tea, coffee making facilities in the room. extra charges for pet, car park.

was amazing tv/wifi connection amazing shower and soaps amazing black out blinds - love them but we missed most

wifi was lightening fast, breakfasf was just ok

wifi requires re logging in everytime you return to the

5 one way (half price for the kids, one can pay with oyster card) it takes you from royal victoria to o2

no activities for kids

spacious good food good bar the room was lovely reception staff were lovely

was perfect, but the highlight was definitely the breakfast the cherry on the cake

very clean, comfortable and great service staff. excellent parking facilities.

through the bar to the hotel entrance

xt to excel), bar and restaurant at the ground floor

poor and unstable wifi

wifi was good in the room

tend to stay in 'budget' hotels and i would rate the room better than travelodge and it has free wifi, unlike

cozy, clean room with tv and good wifi

worked such as the the hot and cold setting in shower, the fridge and the kettle, also the free wifi worked

the breakfast wasn't great either apparently and the wifi kept cutting out which isn't great it you're going

had to pay extra for parking and if you want wifi it is quite expensive

gym was closed :-(

no room service after 11

the wi-fi was reliable, and i appreciated the availabilily of parking

the comfy beds, the room was well decorated, the wifi was free (without having to sign up for hilton honours as

easy check in and great location. free parking too!

we especially liked the bar and the pool table

the bar was well stocked and modern

bar area was cosy and a pool table, great for the evening

to ask within 5 mins it was there floor 2 direct to trains which was fantastic, swimming pool and gym outstanding

it has its own swimming pool sauna and steam room+gym. very close to public transport!

breakfast as always very good

car parking was somewhat limited.

car parking for blue badge holders

wifi was difficult to access.

fantastic breakfast and great staff