good location and price! room was clean and so was the shower. strong wifi connection.

we had complete silence and privacy inside the hotel room and the best part was that there's a bar / restaurants

daily, refreshments replaced after use, receptionist was helpful and friendly, drinks at the bar was fun, we

it's a hotel and busy bar you can get some noise, more so at the weekend from the bar music going till 4 am but

the bar attached to the hotel was also fantastic serving a good election of beers and beverages at the

friendly staff, onsite parking, free wifi, clean rooms (with fridge)

the comfort of your own house where parking and breakfast was included in the price

value of money location & parking

very very warm rooms on cold nights powerful wifi very gentle breakfast lady

plug no wifi could not watch tv until the next morning bed sheets stained with yellow stains and so

wifi no problem

the restaurant and bar area looked great but we didn't get to

great room service and wifi on room

i needed a fairly big desk and wifi connection and got those

staff were happy and helpful, great bar staff

convenient. had ev charging points.

free wifi & able to print for small charge

the hotel's restaurant presented an extensive selection of breakfast foods

breakfast was great

it was nice and clean. car parking available. wifi was good. bathroom big. room good size.

very basic room. no wifi. very noisy outside road until around midnight.

space of room location parking

parking was full, inside and outside , so was no place to park the car, wifi signal very low

location, clean beds, breakfsst and room service

parking tricky

wifi

wifi did not connect, the hotel has opportunities to make it better value

warm water, private bathroom, free wifi and location was good everything was nearby, they gave us an extra hour

wifi is free, as well as simple complimentary

no problems with the tv or wifi

there is also no wifi on the property

great service great quality no wifi was an issue

good wifi service

the hotel needs renovation and also they should install wifi services.

washroom very dirty no wifi not good experience

limited parking but was available

no cooked breakfast parking available if early

the wifi is on and off

there was no wifi in the room i stayed; had only bt paid wifi

tv worked and the free parking was the only good thing.

location and parking

was fair beds were comfortable room was clean staff were pleasant and cantered for parking of my large removal

parking

customer service and parking facilities

kitchen in the basement and smell of cooking chicken was all over the place , even inside the room

great staff, wifi, room and location

free wifi, tea, coffee and milk in room

wifi, beware of the room at the backyard it dosent feel safe

very clean and nice staff, wifi available and you can come and go as you wish

experienced a slowness in wifi

wifi worked well

its so clean and has all the comforts you need wifi ect

night reception staff not good customer service. wifi not good signalqq

wifi and tv cable signal was very poor in our room, practically not working

the wifi worked well in my room

wifi was great

i only had a few problems with the wifi connection, but the hotel manager assured me that it was only a temporary

the room was small but nice, there's a smart tv and wifi works great

as i asked for them - there was a small table, comfy chair, enough power sockets and a good, free wifi in my

liked that there was parking, also the breakfast in bed

cosy rooms, comfortable bed, air conditioned, parking space, location and customer service

hotel staff reassured me there would be plenty of parking the entire stay, but that was not the case about half

car parking

wifi was good

to get it fixed, this was room c2, everything else was great with the room, comfortable bed, good room service

only thing was maybe stronger wifi was gd but kept loosing signal

room service people came in without notification and everyday when we returned back at night in

wifi not working on 5 days and wash room need to maintain properly.found water leakage in shower

toilet dit not work - water from the shower is too low - a lot of brutal polish guest - very bad wifi conection

needed to ask about how wifi and air con works but it suited just fine shout out to ajazz the receptionist

super friendly and helpful wifi super fast rooms great size tv with loads of channels plus netflix shower large

reason to stay was for air conditioner as i live in top floor and my kids and i had headstrock

internet connection (wifi) is not reachable in my room

the wifi is better than usual in a hotel

breakfast without fixing the two lines small with big lines due to lack of space and replacing

having a view of the airport, kids loved it.

very relaxing bar and lounge area

great place, tasty breakfast, close to dlr station

good area, very safe for kids and no disturbance

chilled, games to play, a bar with all the finest cocktails and food

free wifi

free wifi what more could i ask for

wifi was lightening fast, breakfasf was just ok

amazing concept of having reception desk bar and breakfast space in one 4

want to use gym facilities but can't because of

hotel it s so comfortable and beautiful, has a gym and the breakfast is one of the best ones i ve ever had

the only tv channels available were very few like itv, cbbc, kids channels

good shower, plenty of plug sockets, iron in room. good breakfast, fresh beer. friendly staff.

wifi really good

convenient parking, close to light rail station, good facilities for eating at any hour

)- and ground floor didn't have the best wifi

free parking and we could leave the car for the day after checkout just had to rebook the car in on the

wifi was good in the room

the hotel location is a 5 mins walk from the excel and comes with parking when you register you vehicle with

my vacation here as this small hotel does not have a view, does not have a pool or any kind of spa area - however

little girl trying to serve in the bar ; i had to show her the brandy bottle, the ginger ale bottle, what glass

the spa massage was amazing

very good location within walking distance of london city airport. friendly staff. good wifi.

the wifi wasn't great.

signs for parking weren t good.

even received a cute bag of posh corn with my room service

staying a few days you like the opportunity to do laundry

the only thing i would point out is the check out timings is a little early specially with kids.

nice lobby, bar and restaurant

clean room, nice breakfast, well working wifi, calm

strong wifi, everything is

wifi was great too

also i had some problems with connecting to wifi (and after connection sometimes there were issues with connection

a free wifi and 24/7 unlimited access to refreshments such as tea, coffee, juice was a very unexpected and

room service was pretty uninspiring

went to swimming pool in the evening, there was a lots of parents witb kids who were jumping to the pool - very

we could not use the pool once we had checked out, gutted.

found the room had originally been made up for someone staying for their birthday, so there were petals and

fantastic pool and spa

expensive room service charge.

size, cleanliness, friendliness of the staff, good location, good value, security of the hotel, gym, spacious

lovely chilled bar downstairs

free wifi - which didn t exist last time i stayed so definite improvement

staff were so friendly and helpful and the room service was great too

so no room service

free wifi worked well during the stay

the wifi barely worked in the room so we spent our time there using our own 4g on our phones

had no wifi connection at alll

the fridge in my kids room i didn t expect that

was lovely, comfy bed, nice size tv, wifi was fast

great breakfast, large rooms, close to the excel

if you are with kids then be ready to walk from the car park to the

needs a pool!!

menu option and also the app didn t work for room service so had to order at the bar - a wider menu option

was very comfortable, wifi was extremely fast and free to use

- kind staffs - wifi - good heater - bus options

not given wifi info

well located, and a good budget hotel. had amenities, wifi and check in was straight forward

wifi worked

four as the floorboards and the bathroom door creaked very loudly - difficult to move after the kids were asleep

i couldn't get the wifi to work.

weak and unreliable wifi reception in the room (was ok outside or near the door), even though there were multiple

a small kitchenette area within the room displayed, so staying away for the weekend with 2 small kids we brought

the room was spotless and the room service did an excellent job

brilliant staff (the lady who helped us checked in was very nice and the gentlemen working in the bar were

the view was amazing! had a gym wich is great , sauna and steam , staff were brilliant..

they gave my kids toys on arrival and colours to keep them occupied

spa wasn t that good

the vibes were great in the evening as loads of people from the event came to socialise at the bar in the evening

they don t have any kitchen stuff, like plates, cutlery, spoons.

the location has also a completely fitted kitchen

good free wifi

wifi connection was bad

wifi, the poster for the password was hard to find and the signal even on the wifi was appalling

however, even though all the rooms had no-smoking signs, they still had a noticeable smell of smoke

wifi didn t work and the room was very warm.

all good. but there were some dodgy people smoking on the rooms..they shouldn't allow that

someone was smoking on my floor which managed to make my room smell

then the choice of channels on the tv was missing some key options, such as bbc1, but the free wifi was glitch

taking the emirates cable car to the 02 having a drink at a local brewery pub bar outside the

free wifi was very good and no lag

clean and friendly! breakfast was lovely

breakfast and the room

- on another floor where the irons and boards are lined up like a laundry

the corridors on the 2nd floor where my room was were constantly full of laundry trolly's

wifi worked well

good breakfast, fast wifi and good location for transportation and shopping.

i have not used the wifi though as i was using my own data, therefore i cannot advise on the wifi

fantastic wifi, very friendly staff, very laid back atmosphere

the spa facilities could have provided private changing rooms.

the spa was amazing as it had everything you could need aswel as two gym areas aswel

extra comfy beds. lovely breakfast. great location for the 02 where we saw celine dion

no room service. the heater was a bit complicated. so we were very cold while figuring it out.

restrictive times on being in pool with kids.

cool hotel, staff are lovely rooftop bar is very nice

strong wifi signal throughout

the bar prices could of been a little cheaper, but it is london.

you to put like 100 down when you are there just in case you buy anything from the bar

no tv was a surprise, but not a problem in the end as wifi was good.

free wifi was food

wifi was good. room was quiet. lifts worked well. water in shower was hot.

and everything was super clean, the free wifi was also fast

i couldn t connect my amazon fire tv stick to the wifi.

the wifi was fast, with no issues streaming youtube in hd

no laundry facilities same breakfast every day

late night restaurant and bar and vending machines

travelling with kids - not much by way of tv channels and wifi not up to much

breakfast was excellent and the bar in the evening was lovely clean rooms and good shower

comfy room and lovely breakfast

and the underground just across the road his supercool, no worries with the wifi, superfast

such a budget hotel it is clean, has a cool bar / reception area

breakfast fab

good location very close to subway clean and fresh room fast wifi

something seems to be very wrong with the laundry in this hotel

the rooms were comfy and clean; bar and restaurant bright and welcoming

it was very hard with 2 kids of 9 and 8 yars old

reception was very slow as the staff were also serving at the bar as well.

use the wifi and unfortunately did not have time to sample the breakfast

no kids in the bar after 10pm

very responsive at all hours and gave me complementary late check out

lovely for winding down in the evening & having a pizza ordered from the bar - which might i add was very tasty

10 pound for every hour for late check out lol, location was perfect and that s about it

breakfast was excellent lots of choice and late check out at 12

mainly the staff, the bar and reception staff were excellent, very helpful and accommodating.

poor wifi at the third floor

the bed is super comfy and having parking available is a real bonus

location really good and parking was great

also parking for cars included - that saved us a lot of problems

was a perfect location perfect hospitality parking local garage 24/7 iron and ironing board in room very clean

hear kids screaming from the school near by pretty much during the day but nights ware very quiet

enjoyed our stay, friendly staff, clean comfortable rooms, a huge variety in breakfast, good wifi signal, easy

the bar is open till 1am

the staff were incredibly friendly, the wifi was great, the room was clean and well furnished

i would certainly stay here again if travelling with my husband or kids as it s near public transport and i

had booked a twin room that was confirmed when we arrived it was a camp bed for kids they rectified this for us

there was also no wifi in the rooms that we could access

date ; it was a non refundable rate but given the circumstances ; entirely short sighted and petty

we ate at the hotel on the terrace and the food was of good quality and the bar when we arrived back was again

hotel is beautiful, really fantastic customer service, gym is decent

room service after hour was lacking

nice 1st floor bar and downstairs is an adjacent soul motion lub

breakfast app didn't work and room service didn't

my only little criticism is that room service could have a few more meal options.

roof bar should be seen

(although be aware 3 adults in one room would be very

good wifi, and plugs comfortable bed and room set up

great bar and excellent location for abba voyage

free wifi at a good speed for streaming in each room

without the hassle of driving into the city ++++ the open areas in the main building are great wifi access is

styled room, but some practicalities left wanting - no ironing facilities in room, poor wifi connection, a/c

breakfast was great

also when we arrived a girl on the bar told me and my sister we

good quality breakfast

location with parking and a view of the o2 - walking distance to the emirates air line or tube

cleanliness, staff and beautiful breakfast, everything was catered for

accessing the wifi was a hassle so i didn t bother

couldn't get an early check in unless i upgraded to a suite.

the spa is very beautiful and the bar was just breath taking

we don t know about the spa as we would have brought our swimming costumes

internet ( wifi).was strong and i enjoyed the gym.

hoped for a 24 hour bar but ordered room service and were told the bar was closed

lovely breakfast, great view and very helpful and friendly on the desk with a brilliant shuttle service to

for money, beautiful breakfast, air conditioning, filtered water, friendly helpful staff, spacious and airy

the hotel was very mosey towels were old throw n pillows on the bed looked like they need a good laundry service

the kitchen was equipped by the necessary kitchenette and foodstuff to have a good breakfast and to cook for

location, friendly staff, and the they have a really nice well equipped kitchen which i loved most,you will get

very good wifi

wasn t sure about the wifi but i will enquire on monday

facilities for making breakfast and plenty of options available

the cleanliness was great,free wifi is also great.

we had an evening return flight on the sunday and we were immiadiatly given a late check out without having to

very dangerous for the kids

i did not find instructions about breakfast timing, price, laundry or ironing

fast and reliable wifi (10mbit+)

breakfast buffet style and bar spot on for some post gig

signal was bad outside hotel, i had to make sure i was inside using hotel wifi when tracking my uber

room was great with a dividing door so we could keep an eye on the kids

staff , hotel was excellent from start we arrived and when we checked out food in hotel from the bar pizza was

the room was comfortable and clean with free wifi

the only thing i didn t like was that the room was quite cold and our wifi password didn t

really comfortable room with extra pillows, comfy bed, good wifi and great shower

friendly: the newly opened restaurant and bar serves lovely food at keen prices - it has an open kitchen and

room service is also available

nice hotel and staff good rooms, good bar and evening food

we had a fridge in the room, free wifi and they even left a bottle opener in there

clean open space as you walk in to a lovely bar area room was brilliant and the bed so

rubbish like balloons and petals over the room and under the bed from a previous stay

modern / luxury hotel, love the bar and breakfast/lounge area.

there was no wifi after i checked in

bathroom with modern tiles, lcd tv, forthcoming staff, fruit for breakfast and use of the kitchen

the kitchen was an added bonus

friendly staff clean room comfortable beds fully equipped kitchen.

the self catering kitchen was well equipped (next room)

friendly staff, big rooms, comfy beds, good wifi, hot showers good water pressure too

fireplace, comfortable bed, beautiful decor

speed cooking for room service

as we had made other arrangements in central london, however, we did have a few drinks in the bar one evening

although advertised didn t like the 15 ph charge for late check out

was great - given the ongoing restrictions due to covid, the bar and restaurant was closed but you could order

parking

communal kitchen for making tea/coffee needed some milk.

the shop room content , all required bedding towels , fresh , and superior quality, private parking ( inner

staff were friendly and free parking

free parking, free wifi and 24 hour reception. comfy beds

nice toilet, comfortable bed, nice hall and bar area

the rest was not halal food there is no signal what so ever in the rooms and have to use public wifi that has

good location, wifi, good vegetarian options for breakfast.

great location, staff, bar and rooms all great.

the cocktails at the bar were small for the price

the room was very clean, and the bar so relaxing

amazing breakfast, really friendly and welcoming staff, beautiful swans and rose petals on our bed when we

menu to be re introduced again on room service if i had booked directly we wouldn t have been charged the

i had my evening meal delivered as room service which was very good and delivered with a smile

disappointed in breakfast as it was a continental one and room service only but do understand during there

for my friend it was very nice she said clean and comfortable facilities were great nice bed nice kitchen

the kitchen and toilets and bathroom were very clean

very basic but perfect for a short stay, with the shared self-service kitchen being a huge plus

the kitchen cupboards were a bit messy and unclean. the bath was a bit dirty.

second time round i was catered for by staff as i wanted an early check in

excellent breakfast and exceptional value for money

very clean rooms amazing room style best breakfast and very friendly staff

very nice bar and lounge

on site bar and restaurant

breakfast

tv was good and the wifi and the room was suitable for a family so had a choice of beds and coffee or

no wifi location too far. smokers patrolling in the corridor

fantastic customer service, clean, internet wifi available, quiet and relaxing.

wifi in the room included in the room price (some larger hotels don't offer this, thank you for

on advertisement it says there was wifi at the stay but couldn t find no where or way of working out if there