nice clean room with good shower, wifi is good and ali is very friendly

kitchen area was dirty, the paint work was tired and not finished to a hotel standard

it was not possible to hang a towel to dry your finger in kitchen

kitchen in the basement and smell of cooking chicken was all over the place , even inside the room

free wifi, tea, coffee and milk in room

wifi worked well

my kids and therefore had long nights as we could not sleep in the

.minor issues: wifi could be a biy spotty,but it didn t ruin the experience

only wifi was a bit slow.

night reception staff not good customer service. wifi not good signalqq

parking

customer service and parking facilities

location and parking

was fair beds were comfortable room was clean staff were pleasant and cantered for parking of my large removal

air con / wifi

kids crying, people making tea, you can hear everything at the time you just want to get some sleep

things : not much parking and i was next to back door that banged through out the day but would stay here again

liked that there was parking, also the breakfast in bed

wifi was non existent, pillows were very thin causing back and neck pains, room lay out could of

there was no wifi in the room i stayed; had only bt paid wifi

no cooked breakfast parking available if early

ideal location and free parking. staff were lovely.

they had not provided any car parking facilities within their premisis

it was close to the railway station. it had parking. the breakfast was ok

only thing was maybe stronger wifi was gd but kept loosing signal

service easy check in and out free wifi bigger room than i imagined with hairdryer too good cooked breakfast

2) weak wifi (dont count on it) 3) poor ventilation for the bathroom

no wifi for 5 days, nothing had been done about the complained.

toilet dit not work - water from the shower is too low - a lot of brutal polish guest - very bad wifi conection

wifi network problem

the hotel needs renovation and also they should install wifi services.

washroom very dirty no wifi not good experience

there is also no wifi on the property

had no wifi

wifi works quite well

wifi only worked in certain parts on the room. best connection was in the lobby and cafe.

room was clean and tidy to start. wifi good. good location near train station, easy check in

no problems with the tv or wifi

it is very clean inside, fast wifi, tv, all facilities, very safety, nice comfprtable mattress( very important

parking tricky

we have kids they are nice people they arrange a nice hotel for us when we go to them

the wifi didn't work at all

very basic room. no wifi. very noisy outside road until around midnight.

friendly staff, very clean, good wifi, very happy stay. 40 min from the centre (2 trains)

wifi was great

as i asked for them - there was a small table, comfy chair, enough power sockets and a good, free wifi in my

i only had a few problems with the wifi connection, but the hotel manager assured me that it was only a temporary

the room was small but nice, there's a smart tv and wifi works great

the wifi worked well in my room

the comfort of your own house where parking and breakfast was included in the price

having parking - especially in london

friendly staff, onsite parking, free wifi, clean rooms (with fridge)

very very warm rooms on cold nights powerful wifi very gentle breakfast lady

location to barking station free parking friendly staff free breakfast

not get room service the bathroom sink was dirty the mattress was awful ended up with a bad back and the

hotel , great staff ,great stay loved the hole visit felt bit unsure about the bar butwhen visited was nice went

the wifi was very poor with one bar. perhaps it can the room signal.

room service didn t like to top up the complimentary tea coffee

wifi was ok and bar attached to hotel

needed to ask about how wifi and air con works but it suited just fine shout out to ajazz the receptionist

reason to stay was for air conditioner as i live in top floor and my kids and i had headstrock

internet connection (wifi) is not reachable in my room

room was spotlessly clean and spacious, wifi worked

the wifi is better than usual in a hotel

room and breakfast

i am going to be honest, i think there should be hot options for breakfast, but what was on offer for breakfast

price was good pet friendly

not far from the hotel there is a park with tame squirrels, which is a huge advantage for the kids

convenient. had ev charging points.

great room service and wifi on room

the restaurant and bar area looked great but we didn't get to

we didn t use breakfast option because we ate out but i used ibis breakfast buffet option once at different

clean, quiet hotel. excellent breakfast.

the booking included 2 adults and 1 child of 13 years old, including breakfast and that was what i paid for

staff, good location, parking space, clean rooms and comfy beds, daily cleaning, very good price vs quality

kettle and tray for tea/coffee well stocked good wifi signal information on this site was clear about air con

poor wifi at the third floor

was a perfect location perfect hospitality parking local garage 24/7 iron and ironing board in room very clean

our criteria was 3 separate beds, ensuite, parking, some nearby for breakfast (there was a whetherspoons) and

a free wifi and 24/7 unlimited access to refreshments such as tea, coffee, juice was a very unexpected and

wifi was great too

modern feel/look. comfortable beds. good complementary breakfast. free wifi.

strong wifi, everything is

on top of it all, they offer free wifi, which was nice so i could call my family back at home without having

the wifi barely worked in the room so we spent our time there using our own 4g on our phones

so no room service

wifi, very small room, tiny tiny bathroom, sink so small i couldn t even fit the kettle in to

there was a slight issue with the wifi speed at first, but as soon as i reported it to the staff, they promptly

adapters so u have to bring ur own, the fan is dusty needs more cleaning & the single bed in my kids room is

was very comfortable, wifi was extremely fast and free to use

the wifi was an issue!

well located, and a good budget hotel. had amenities, wifi and check in was straight forward

wifi worked

wifi connection is poor

i couldn't get the wifi to work.

wifi was good

the wifi wasn't so good in the room.

he offered cold water and some snacks for the kids which is very thoughtful

wifi was rubbish, internet unavailable much of the time.

great room, great service, great wifi and great breakfast meal.

very clean, polite staff, good wifi , excellent breakfast

is out of order, be prepared for this (2nd, 3rd floors); no vegetables for breakfast; late room service / cleaning

self service no frills breakfast was good, 20% off bar prices, 20% off deli next door

hotel room was spotless, and the room service was perfectly fine

i couldn t fit in the bathroom with out leaving the door open the shower is for kids

parking available which is good

parking on the property

the apartment was close to town and the parking was right outside

couldn t have been more helpful, on site parking was brilliant

no breakfast just room service

and of course the easily accessible free wifi

the beautiful touch of rose petals on our bed for our anniversary

wifi, bathroom needs to be replaced (broken drain and think scale build up all around the shower

only downfall to the hotel was that the wifi was not working and we could not get any signal and no one advised

there is a bar down stairs which looked nice but we didn't use it

we were travelling with kids, i had requested two connecting rooms upfront, this was nicely arranged upon arrival

it is a 24 hour bar it is woefully understaffed and service was very slow

room was well designed. bed was comfy. fast wifi.

fantastic wifi, very friendly staff, very laid back atmosphere

wifi was good. room was quiet. lifts worked well. water in shower was hot.

free wifi was food

the wifi was fast, with no issues streaming youtube in hd

i couldn t connect my amazon fire tv stick to the wifi.

and everything was super clean, the free wifi was also fast

early check in cleanliness of the rooms

kids also loved the view from the windows where they could watch the trains go by

were 2 adults and 2 kids and stayed in a double room with a foldable sofabed

no kids in the bar after 10pm

the rooms were comfy and clean; bar and restaurant bright and welcoming

just a little too far out of the city centre for us and no room service or laundry facilities

room service trays stayed in the hallway too long

room service and food at this hotel was amazing

the view from the room was fantastic. also, meals from the kitchen were exquisite

wifi is fast

hotel is lovely with everything except laundry available

wifi, bar information, where to get taxis what s on offer in the local area would be a useful

i didn't have breakfast but had evening room service and was very nice and presented well

it was pet friendly you couldn t eat in any of the restaurants and you couldn t leave your dog in the

we asked for wifi it turned into a mission

bars and cocktails are quality, the gym does the job and the lobby is open and welcoming

there was also no wifi in the rooms that we could access

sheer) in the bathroom, i felt a little exposed - the room was very reasonable in price, but the laundry was

the wifi connected so easily

room service was of a high standard and prompt

some of the rooms were smaller than hoped for, we had 5 rooms between our family so just juggled kids around

lovely for winding down in the evening & having a pizza ordered from the bar - which might i add was very tasty

thing i d have wanted more of was some more menu options for room service but there is plenty of uber eats

the staff was polite and helpful, when we arrived in our first day we requested an early check in, as we were

the room service

requesting a late check out at the front desk

good breakfast and we ate at the hotel after the concert and the food was good

early check in&breakfast was a

we even had an early check in and they fulfilled all our requests- two separate beds in one of the rooms and

early check in from mitu free breakfast good tv channel options safe in room shower very good air

facilities that others didn t ie parking and free wifi

wifi was very poor

clean modern and good breakfast

the breakfast was again amazing and good value but i sorry we have to say, everyone of the staff, from

staff were all so nice and made it special for our kids

they realised we have small kids and wanted us to enjoy ourselves

the lounge space to relax in downstairs. kids loved it.

family of two adults two kids we stayed for one night and was really impressed with the family room

liked the service from the staff and the whole experience except from there was no petals on the

had a big spacious room with a spare bed for our two kids room was immaculate very trendy staff were excellent

the hotel is very clean and comfortable with lots of parking.

parking is amazing and hotel is great. just easy and friendly. thanks so much.

rooms were quiet so i could work in the evening and wifi was great

through the bar to the hotel entrance

xt to excel), bar and restaurant at the ground floor

i loved the breakfast and to friendliness of the staff.

kids loved the waffle maker at breakfast

pleasant staff - well thought-out reception / bar / food service

bar snacks adequate for our late night check in

wifi really good

be prepared for all kind of guests, ( politeness and kindness)in my experience we, as family with kids, receive

extremely pet-friendly too

beforehand that i was taking my boyfriend here for his birthday they decorated my room with rose petals and

wifi should be free would have been nice if you could get netflix

swimming pool had kids swimming lessons both days so the pool was very busy and noisy on both days

bar staff 7 out of 10 no ice bucket with the bottle of wine which we had 5 they did redeem

signs for parking weren t good.

the only thing i would point out is the check out timings is a little early specially with kids.

convenient to london city airport, proficient staff and room service

breakfast was excellent as was room service

location for abba voyage, late bar for residents only after other people left at closing

very small but it s what you pay for. difficult for 2 adults to get changed at the same time!

very comfortable bed, good wifi connection and large bathroom. very clean.

wifi was a bit rubbish, hard to connect to and won t stay connected but i really am being

quite small - enough space for 2 adults realistically

good location very close to subway clean and fresh room fast wifi

maybe there could be more elevators, as sometimes you have to wait, and the breakfast dishes could be rotated

the scrambled egg at breakfast was terrible.

and the underground just across the road his supercool, no worries with the wifi, superfast

the bar offers food all day until late, with good prices

ground floor lounge / bar / dining is a nice place to be in the world

staff were so friendly and helpful and the room service was great too

gym is too small and needs more duplicate equipment

wifi fee is totally outdated with such a room cost

we had issues accessing the wifi and not many restaurants close by.

appear to be any wifi available when you'd expect it at that kind of hotel

massage foot and spa area

member of staff serving at the bar was not the most friendly or helpful person but all other staff were very

the spa facilities were not available which was disappointing.

i love everything about this hotel: service, location, cleanliness, the gym and sauna

nice location . boat was very nice good breakfast very clean

in bedroom, only thing to order room service from

is a lack of a gym and a swimming pool, there are not many attractions in the hotel itself, outside the panoramic

found the staff to be friendly and the food in the restaurant for dinner and breakfast was excellent

i wish they had a better and bigger menu for both room service and their restaurant.

everything was great. very comfortable bed. good breakfast.

breakfast and the room

the room is like a kids room. so small and tiny and stuffy. not impressed at all

the staff kept the bar and kitchen open for very hungry metallica

wifi strength insufficient

the bar restaurant although small was perfect size for the hotel

more for drinks at bar than was stated on menu

wifi in my room just did not work but that is my only complaint.

the room i had was next to the laundry room, running cycles through the night

very friendly staff, big tv, free wifi

travelling with kids - not much by way of tv channels and wifi not up to much

we got to the hotel a little earlier than planned and with 2 kids, and we needed a place to get ready before

grumpy bar man who tried to serve me a coffee in a paper cup to save washing up!

no fridge, no laundry on site

was exactly the same every day even w/o a minor change wifi colud have been faster and more

hotel has excellent facilities gym, spa and swimming pool

charged for room service doors delivery

room was lovely and comfy gym sauna poolike etc was also

breakfast was beaut i would highly recommend

of kids swimming lessons on saturday so maybe check when they finish if that bothers you as it limits

didn't find the wifi password

breakfast was a plus, with a room service

wifi very poor couldn't use so that was the biggest negative

requested an early check in which couldn t be guaranteed but our room was ready on arrival

friendly and helpful hotel and parking very secure breakfast simple but very good value wifi very

overall concept of the hotel having a charity to help kids in guatemala was very nice

breakfast was a bit expensive for what was available there were no tables as a large party off kids where there

i don t think you should have pictures of kids on a hotel wall

to do with the hotel but group of traveller kids was there the saturday and they wouldn't turn there music down

really good breakfast, strong wifi staff are very friendly

for my friend it was very nice she said clean and comfortable facilities were great nice bed nice kitchen

the kitchen cupboards were a bit messy and unclean. the bath was a bit dirty.

the property's security meant i felt safe, and the bathroom and kitchen were perfectly serviceable

facilities were ok, kitchen with a number of utensils, enough bathroom facilities and cleaning carried out

wifi good

very friendly staff. great location. breakfast was good. budget price.

couldn't use the kitchen after 10pm so when i came back from a big day a bit too late i couldn't eat warm

staff, kitchen facilities and room 5 stars for the price

self-service breakfast a good idea

amazing. one of only kind of hotel where you can have free breakfast during your stay.

friendly staff clean room comfortable beds fully equipped kitchen.

free hours for using the kitchen

the kitchen was an added bonus

the wifi was just awful.

ensuite, what i got was like a single self-contained room, including two extra single beds, and a kitchen

convenient bar + snacks great continental breakfast

what was a nice surprise was the quality of the breakfast and, again, the catering staff, they kept everything

staff were great with my grand kids easpecially susie a polish member of staff

at other hotels, the charge for a pet has also included, for example, provision of a pet blanket and a food

the original english breakfast was very tasty

no wifi location too far. smokers patrolling in the corridor

wifi in the room included in the room price (some larger hotels don't offer this, thank you for

on advertisement it says there was wifi at the stay but couldn t find no where or way of working out if there

good bed , en suite, tv, wifi

great location for travel links. basic but clean and plenty of free wifi, tea and coffee.

convenient location, very friendly staff, good breakfast, no complaints

very nice bar and lounge

the amazing bar staff were very welcoming and friendly and as a woman staying on her own made me feel welcome

rooms, breakfast and good staff

very good breakfast.

following up, my kids have red rashes as previous people mentioned something with their bedsheets

clean & surprisingly quiet for the number of people staying lovely access to a beautiful kitchen

clean room, comfortable bed, all sockets have usb & wifi good, ideal for transport, shops, etc

that leads to 2 other rooms that share a hall bath, as well the maids' service quarters, storage, laundry closet

it was useful to have a fridge and microwave but despite there being a huge kitchen counter in the middle of

the sofa bed was a bit uncomfortable for the kids, which was a bit of a shame.

hoped for a 24 hour bar but ordered room service and were told the bar was closed

from the welcome you receive when you first arrive to room service friendly and attentive

spa was quite limited but not a major big deal

lovely breakfast, great view and very helpful and friendly on the desk with a brilliant shuttle service to

the cleanliness was great,free wifi is also great.

and this place had the best staff made sure we had everything and even offered free crisps to the kids when we

enough space and plenty of different teas and coffee and got a tv which was awesome and wifi.

location was perfect for a gig at the o2. one stop on the tube. the breakfast was lovely..

but if i would be there with kids i wouldn't be happy about it

that the sky bar is closed on sunday s

the spa is very beautiful and the bar was just breath taking

busy the spa was inc alot of kids making noise but understandable as it was valentines and we expected it to be

we used the spa pool before breakfast and went to breakfast around 10am there was no queue and breakfast was

busy the spa was inc alot of kids making noise but understandable as it was valentines and we expected it to be

no parking and no real bar area

good facilities and especially availability of the spa and guest facilities within that

fantastic absolutely spotless and breakfast was more than adequate with all things available

wifi a bit patchy

wifi in mezzanine rooms (on both levels :( breakfast is available from 7 am but many warm

available parking was such an added bonus, rare to find safe parking that's free in a london hotel

parking included right outside the front door

wifi works well

the tv doesn t work as it s run on the wifi which is pretty slow, if you can connect

excellent breakfast

staff manning reception served at the bar out of hours

parking we ended up parking on the main road.

perfect if your working away, good parking and food included in price

perfect parking

peaceful rooms lovely breakfast bar sky sports i always go back

amenities to choose from in the kitchen area

also the wifi en television are not working

very nice to have use of kitchen and back patio. free snacks and drinks!

many complimentary food, snacks and drinks are available in the room and in the kitchen area

the wifi and tv wasn t working

the rest was not halal food there is no signal what so ever in the rooms and have to use public wifi that has

poor wifi in the room

meeting in the bar with other guests after the concert was great fun- a convivial atmosphere and again such

minor complaint was that the wifi kept dropping for the early part of the evening

the staff were really friendly and accommodated an early check in and slightly extended check out

one complain no malibu behind the bar ( haha)

we liked that the bar was open after our event at the o2

staff , hotel was excellent from start we arrived and when we checked out food in hotel from the bar pizza was

wifi a bit dodgy

we were travelling with kids and had left their toys etc on the second bed so there was some panic when we got

feels very safe, wifi is extremely fast and desk and bed was comfortable and clean

very clean. better value than many places in the area. kids loved their bunkbed.

the room we booked had a small kitchen area, it had lots of cupboard space and view over london was fab

excellent tech facilities; free wifi( not always the case

i had the small studio with a kitchen and it was worth every penny

great location, really good bar and food, room lovely and staff brilliant!

they were kind enough to open the bar early so the family could meet for a drink before my sons wedding

fast wifi and plenty of bottled water provided too

wifi is kinda slow.

free wifi