let alone give the wifi password or when to check out

location, rooms parking

parking is free and plenty of it aswell

very friendly and helpful staff plenty of parking and a decent breakfast

sat in the bar before going out for dinner and he made our drinks, put music on for us

breakfast

on site bar and restaurant

rooms, breakfast and good staff

bar was handy the rooms were reasonably clean, beds were comfy, pillows were soft

location for traveling into london also the shopping centre the brewery is perfect for keeping kids busy while

car parking right outside my room too

breakfast a bit too early!

you can never find ,a hotel with great location and amazing price ,with great breakfast.

i really liked the full english breakfast in the morning, albiet was a bit too early for me!

no room service

the breakfast which was included in the price was excellent also

bar food was good and service great breakfast was hot and plentiful excellent staff on

large,spacious rooms free wifi

the welcome and customer service from reception/ bar & resteraunt staff

the small portion of fish and chips meals we had at the restaurant more like kids portions.

food is highly recommended staff very helpful as well i must say the breakfast was lovely

from the city (romford) need car and usually very busy east avenue a127 need car to commute weak wifi

their customer service is excellent and the bar is stunning

very clean, will stay here again, as it will get better when bar and restaurant is refurbished

only thing was that as there was a function on, the bar facility was not available to relax in after a 6 hour

i had to leave the breakfast room, and complained to the lady receptionist - her reply 'they are kids'

super friendly and helpful wifi super fast rooms great size tv with loads of channels plus netflix shower large

the wifi is better than usual in a hotel

reason to stay was for air conditioner as i live in top floor and my kids and i had headstrock

internet connection (wifi) is not reachable in my room

fantastic customer service, clean, internet wifi available, quiet and relaxing.

good bed , en suite, tv, wifi

great location for travel links. basic but clean and plenty of free wifi, tea and coffee.

there was no soap in the shower. was not told about the free wifi

no wifi location too far. smokers patrolling in the corridor

was a bit disappointed i could only order certain items from the menu for room service

also tried room service and can understand to have a limited menu especially with covid-19 happening but most

food was nice as we had breakfast and a bar meal

no room service as new years ud83dude22

the hotel had everything you need, the food & bar was great and nothing was too much trouble

wifi was ok and bar attached to hotel

daily, refreshments replaced after use, receptionist was helpful and friendly, drinks at the bar was fun, we

the wifi is entirely free which is great

very clean rooms nice staff and helpful plus nice bar next door.

not get room service the bathroom sink was dirty the mattress was awful ended up with a bad back and the

as i asked for them - there was a small table, comfy chair, enough power sockets and a good, free wifi in my

i only had a few problems with the wifi connection, but the hotel manager assured me that it was only a temporary

wifi was great

the room was small but nice, there's a smart tv and wifi works great

the wifi worked well in my room

friendly staff, onsite parking, free wifi, clean rooms (with fridge)

providing supper and laundry facilities

very good parking and for the money im happy

nice comfy bed & good wifi connection

value of money location & parking

did not have breakfast

wifi was excellent

good choice of breakfast

for two adults and one child the space is more than enough

hotel of this size should offer laundry services even if it s paid for there should be variety in the

was clean, and kids loved the bunk bed above the double bed

also, free wifi, and parking is 7 for check in to check out time

20 per pet my opinion is a little bit to much.

of course there is extra fees for a car an a pet

budget, clean, fast wifi and friendly staff

the little envelope with all the discount cards in and the wifi

easy wifi use

very basic room. no wifi. very noisy outside road until around midnight.

the staff members were nice and polite - parking facilities available which are great

cozy, clean, courteous reception, free parking available.

parking and clean.

room service didn't happen daily (sometimes was next day, sometimes 2 days after) which was fine

free wifi

the location has also a completely fitted kitchen

room was an unfinished kitchen area with two beds shoved in with no door but a curtain with lockable 3ft stair

wifi connection was bad

and in one of the bedrooms there lived the family with 2 kids and 1 baby

it is very clean inside, fast wifi, tv, all facilities, very safety, nice comfprtable mattress( very important

no problems with the tv or wifi

room was clean and tidy to start. wifi good. good location near train station, easy check in

wifi works quite well

warm water, private bathroom, free wifi and location was good everything was nearby, they gave us an extra hour

great service great quality no wifi was an issue

there is also no wifi on the property

was no wifi which sucked

good wifi service

the hotel needs renovation and also they should install wifi services.

wifi is good, no need of any portal or limitations.

it was not possible to hang a towel to dry your finger in kitchen

great staff, wifi, room and location

wifi, beware of the room at the backyard it dosent feel safe

kitchen in the basement and smell of cooking chicken was all over the place , even inside the room

the spa massage was amazing

the room i had was next to the laundry room, running cycles through the night

very friendly staff, big tv, free wifi

modern, spacious, great staff, super wifi, good dinner and breakfast buffets, and comfortable

as being available, the room key card did not allow access despite multiple attempts while the spa area listed

no wifi it comes on after midnight

the wifi was not stable

it was close to the railway station. it had parking. the breakfast was ok

staff,breakfast,wifi

there was no wifi in the room i stayed; had only bt paid wifi

parking

customer service and parking facilities

location and parking

was fair beds were comfortable room was clean staff were pleasant and cantered for parking of my large removal

only wifi was a bit slow.

wifi and tv cable signal was very poor in our room, practically not working

.minor issues: wifi could be a biy spotty,but it didn t ruin the experience

place at a great price, friendly staff, lots of plug sockets, good shower pressure, good wifi, clean, and quiet

its so clean and has all the comforts you need wifi ect

parking . sometimes no free parking and you could get a ticket if not careful

we liked the wifi strength and the helpful day receptionist.

cosy rooms, comfortable bed, air conditioned, parking space, location and customer service

hotel staff reassured me there would be plenty of parking the entire stay, but that was not the case about half

wifi was non existent, pillows were very thin causing back and neck pains, room lay out could of

wifi and parking

only thing was maybe stronger wifi was gd but kept loosing signal

2) weak wifi (dont count on it) 3) poor ventilation for the bathroom

to get it fixed, this was room c2, everything else was great with the room, comfortable bed, good room service

toilet dit not work - water from the shower is too low - a lot of brutal polish guest - very bad wifi conection

wifi didn't work in my room but it worked in the lobby and common areas.

was again amazing and good value but i sorry we have to say, everyone of the staff, from bar to behind the desk

having a view of the airport, kids loved it.

cleanliness, nice bathroom, comfortable bed, good wifi

clean staff lovely lovely breakfast nice comfortable bar area

huge relaxation area for kids in the

the lobby was amazing great for kids to spend time with family.

there was a great vibe about the hotel, the bar area was lovely with little dog treats and games for the guests

felt so high end and the inclusion of wifi that s good enough to stream content is a new thing for me

i'm sure guests have a lot of fun here with the bar specials, etc

really should include wifi, without having to become a member.

great food , bar and facilities and would definitely recommend people to stay here and will certainly book

necessarily the fault of the hotel, but be careful when scanning the qr code of the hotel s room service

gym facilities, bar

the bar and restaurant have a welcoming atmosphere and the interior design is cleverly thought through,

breakfast is great and wifi connection is very good too i would 100% recommend

a cheap stool should always be put in family rooms for kids to brush their teeth, especially when the sink is

the room was clean and relatively spacious and the wifi was perfect

hotel it s so comfortable and beautiful, has a gym and the breakfast is one of the best ones i ve ever had

breakfast was excellent, plenty of choice and good quality

building stands alone among the high rise hotels and apartments but is an oasis of normality with bar and

parking is amazing and hotel is great. just easy and friendly. thanks so much.

wifi was good in the room

very clean, comfortable and great service staff. excellent parking facilities.

xt to excel), bar and restaurant at the ground floor

the warm cookie and warm welcome . the room service was excellent .

no room service after 11

the parking is great and affordable the breakfast was top notch all staff members we met were top draw

room service is disappointing.

free wifi was a good bonus, clean bathroom and location-wise i was working in barking so it was really

wifi was really slow and i struggled with working from the room and had to use my own 4g (the

we especially liked the bar and the pool table

bed very comfortable, room service was great

went to swimming pool in the evening, there was a lots of parents witb kids who were jumping to the pool - very

and spa facilities to be adult only after 9pm

not so much on the swimming though, chose the wrong time as the pool was busy, as to be expected

wifi could be quicker

rooms were spacious and pool/gym excellent

as i walk with a stick, we were given a room on the ground floor furthest from reception near the laundry room

were told kids could used pool jacuzzi and the gym but on arrival at the gym were told pool only must have been

needs a pool!!

breakfast wasn t busy so we could have gone at any time despite the multiple signs encouraging

as a hotel - room and breakfast very good overall a nice quirky place to stay - my young kids loved it

everything was lovely.. the lady in the bar however seemed extremely uninterested in her job.

room was large and lovely, we ordered breakfast in bed which again was really good

breakfast wasn't very nice not sure if it would have been different if we hadn't of requested room

there is a gym

gym was very hot and needed air conditioning or better ventilation

the vibes were great in the evening as loads of people from the event came to socialise at the bar in the evening

wifi was very poor

wifi too

spent in the room, it was adequate the breakfast was good albeit a little pricey, especially for kids

- on another floor where the irons and boards are lined up like a laundry

free wifi was very good and no lag

just needed some kind of laundry room to get laundry done

pool can be busy as kids classes

the reception and bar staff were exceptionally welcoming and knowledgeable about the area

good gym

breakfast was beaut i would highly recommend

wifi stopped working randomly for a day but that s the only thing i can think of!

no tv but had ipad and phone and good wifi connection meant that a tv was not necessary

the roof top bar is great on a summers day and a fantastic venue for the o2

cool hotel, staff are lovely rooftop bar is very nice

the bar prices could of been a little cheaper, but it is london.

breakfast was top drawer and roof top bar is a must for the view

strong wifi, everything is

friendly staff, very clean, wifi was great

clean room, nice breakfast, well working wifi, calm

modern feel/look. comfortable beds. good complementary breakfast. free wifi.

also i had some problems with connecting to wifi (and after connection sometimes there were issues with connection

breakfast is good but no organisation

pancake making machine at breakfast

the wifi is not so fast as we expected.

kids had the breakfast,

breakfast had every option including soya milk hotel room was clean, free wifi and tv

clean, good pub next door and ev charging.

location and easy access with plenty of parking spaces

plenty of parking

95, free fast wifi

wifi connection free and fast

also room service and spa is good

room service food could've been better quality for the price

the gym and spa were fabulous

the spa facilities and treatments were excellent

we enjoyed two excellent room service meals, quickly served by delightfully attentive staff

such a budget hotel it is clean, has a cool bar / reception area

wifi was

the bar offers food all day until late, with good prices

something seems to be very wrong with the laundry in this hotel

bed were comfy and no issues with tv, wifi etc

plenty of parking

very clean and comfy room, safe parking and happy staff

maybe finish the car parking area. didn t bother me in reality, just an observation.

parking could be better but not the worse

although there is parking on site, i struggled to find a parking space as other guests visiting the hotel /

the wifi was more less not connected have a leaf late for useful numbers, times for departure,

like service breakfast and spotless bathroom rooms is clean and tidy

wifi was off. bed was ok, not overly comfortable

helpful staf and the best bar prices we have found anywhere

phoenix rising from the ashes with helpful polite knowledgeable caring staff ,great parking and outside

very friendly staff and the parking is a great bonus

very easy access for driving and car parking included rounds it off

location with parking

breakfast really nice and we had lunch in the pub too (10% discount for guests)

wifi wasn t strong enough to stream game of thrones so i tethered off my phone

there was no wifi but phone signal was strong enough to use

we had a wonderful trip with small kids

my room was what you would expect from a large chain hotel; clean, modern, tv, good wifi

we stayed with our pet dog loki who had the time of his life

no laundry nearby

the wifi was excellent (which today, is a 'necessity' for any property that has paying guests)

stayed 1 night but, very clean and well maintained place, quiet, huge parking place front of the building, good

wifi excellent

great parking, clean room with lovely facilities. very professional and polite owner.

the towels were way to small, they look like kids bath towel

greeting from reception and bar staff

wifi, somewhat run down and dreary inside, no food after 10 p

the wifi signal kept dropping so i kept having to reconnect

modern / luxury hotel, love the bar and breakfast/lounge area.

good hotel. good wifi. nice style. no issues.

wifi, very small room, tiny tiny bathroom, sink so small i couldn t even fit the kettle in to

free wifi worked well during the stay

so no room service

i couldn't access the wifi even after trying it several times and i wasn't able to leave my room at the time i

had no wifi connection at alll

not given wifi info

was very comfortable, wifi was extremely fast and free to use

wifi worked

wifi connection is poor

the wifi could be better

the wifi wasn't so good in the room.

wifi was rubbish, internet unavailable much of the time.

quiet room. en suite shower room. clean. cheap but cheerful. friendly staff. fast wifi.

the room was spotless and the room service did an excellent job

broken in the middle so the bed dipped, so that wasn't the most comfortable to sleep on and the wifi was very