decent reliable wifi

the bar of the bell inn had a boisterous atmosphere when we called in for an excellent pint of beer at

the bed was very comfortable the bathroom was equally well presented and equipped parking was easy and near to

nice restaurant so was able to have dinner and breakfast. free parking.

excellent breakfast at the ostlers - best you could get and either eat in the restaurant or get a bar snack in

also room service and spa is good

could not order room service from cafe satoria which was disappointing

room service breakfast not available until 7

10 each for the spa even though staying at the hotel

could only stay one day would like to go back and use the spa facilities

room service was very affordable and

i love the outdoor space. my kids got to run around and play

staff room service was quick at requests and information good details and 12 midday check out

school kids running around everywhere and playing football on the lawn

manager is truly lovely, a real asset to the hotel wonderful reception and restaurant and bar staff helpful

was excellent, after a hectic day i was very much welcomed, had a lovely meal in the bar a great nights sleep

good breakfast. easy parking. 10 minute walk to wedding venue.

we heard the conversations of those below us and staff working in the kitchen

adequate parking space, quiet

we ate in the restaurant on the first night and had breakfast both mornings, which all were delicious

pleasantly surprised by offer of secure, gated parking and reasonably priced transfer and collection to eurostar

manager pat went out of his way to ensure we had safe parking for our motorcycles

good location off road parking vj was a very host and very helpful

parking was a bit tight (depends on how many guests with cars ) ,

stayed 1 night but, very clean and well maintained place, quiet, huge parking place front of the building, good

wifi is not secure, so vpn needed for any business or financial use

breakfast was good

freshly cooked breakfast was excellent. excellent stable wifi connection. very friendly staff.

location and parking

the wifi was more less not connected have a leaf late for useful numbers, times for departure, breakfast, local

restaurant was very busy so i just stood at the bar for a few hours

nice big room and the bar next door was great

expect a lot of families with kids

plenty of parking

we got twins which we attached together ourselves, a little trouble at first connecting to the wifi so not a

plus wifi didn't work

room service was good.

place to stay we were visiting brands hatch bar area and dinning room so clean rooms very nice plenty of room

dilapidated with microwave in stainless steel unit, like staying in a kitchen

really late due to traffic delays and the really friendly night porter was great, as was the kitchen breakfast

tend to stay in 'budget' hotels and i would rate the room better than travelodge and it has free wifi, unlike

the breakfast wasn't great either apparently and the wifi kept cutting out which isn't great it you're going

wifi was a decent speed, adequate for streaming

had to pay extra for parking and if you want wifi it is quite expensive

worked such as the the hot and cold setting in shower, the fridge and the kettle, also the free wifi worked

serious lack of wifi

free wifi

location, great room, ideal for working in the evening with reliable wifi

wifi doesn't work consistently in

wifi range to room 216 was non existent

wifi did not work in bedroom

location away from the busy towns with plenty of free car parking

location, rooms parking

room ensuite tv nicely decorated wifi location tea coffee facilities in room plenty of car parking space exceeded

no free wifi - had zero signal

the bed was a little hard and at times it was very cold in the bar and bedroom.

room layout was perfect.. the fact i could bring my pet was great.. food was good..

was good our pet could sit with us for breakfast - but we would've been more comfortable on a high table/chairs

carpet 'looks' a bit grubby/tired in the room.

and the bed was amazing breakfast is great although the choice of cereal was limited fro kids only cornflakes

they used the cloud instead of wifi

nothing apart from no wifi, but not too bothered.

free wifi

wifi and no food available in the hotel, al though to be fair there were plenty of places to eat

phone reception was really bad in the room and the wifi wouldn't connect

phones service and wifi

breakfast wasn t very good

it s clean and comfortable. plenty of parking. the bar is decorated nice.

very clean, will stay here again, as it will get better when bar and restaurant is refurbished

breakfast was very good.

plenty parking staff very attentive and pleasant

parking could be better but not the worse

location free parking wi-fi air conditioning

wifi is free, not no connection in my room

great parking, great service, great room, great price and great nights sleep

it had a nice space around the bar so no overcrowding

including was the best i've had at a buffet breakfast, the rooms were comfortable and you room service was very

the pool is lovely & clean & room service was fast & delicious from marcos new york italian

location good. plenty of ev chargers.

the use of a gym and pool with jacuzzi and sauna were free

nothing was too much trouble for the staff - especially for our pet cavalier king charles spaniel

value hotel excellent staff, very friendly and helpful excellent breakfast very clean

room service available as well

comfortable stay, staff very friendly and helpful, a good tv with lots of channels on it, free wifi and a lovely

room service wasn't great, ordered the pizza which was cold when it arrived

wifi was strong throughout the entire stay which was a must for work purposes

the breakfast in the morning was free and made to order

well stocked bar with a great selection also

wifi: the wifi connection was strong throughout the property, including the room and common areas

breakfast was simple but well-prepared

close to town, friendly helpful staff, easy parking.

wifi worked well both in room and cafe

great wifi enabled me to do some work online

excess to standing bar and their indian restaurant was good

wifi p was on the room key, very accessible

of parking, efficient check-in, immaculately clean bedroom & bathroom, good bar food - reasonably

finally, there's plenty of parking at the rear of the property

great room, friendly staff and good bar and restaurant

beautiful location, very accommodating staff, comfortable and clean room and bathroom, very tasty breakfast

kitchen shut due to bank holiday

but clean and well appointed with an en-suite shower / bathroom, tea making facilities, good wifi and tv

perfect if your working away, good parking and food included in price

do bit bigger parking spaces and did ask disabled ro om rather than stairs however this was not done for us we

everything. specially parking lot, breakfast.

good all round friendly staff and breakfast 10/10

location for traveling into london also the shopping centre the brewery is perfect for keeping kids busy while

bar was handy the rooms were reasonably clean, beds were comfy, pillows were soft

breakfast

i especially love the breakfast

convenient location, very friendly staff, good breakfast, no complaints

facilities were good with pool and gym

room was huge and spacious bathroom was really nice staff were friendly and room service was quick and efficient

jacuzzi now working, pool was fab, facilities were great

more tea/coffee in room. i should have requested from room service, but not a massive problem.

great hotel.would definitely recommend. pool is a bonus

on advertisement it says there was wifi at the stay but couldn t find no where or way of working out if there

wifi very good

good bed , en suite, tv, wifi

wifi in the room included in the room price (some larger hotels don't offer this, thank you for

tv was good and the wifi and the room was suitable for a family so had a choice of beds and coffee or

nice atmosphere in the bar of an evening

bits missing like wifi password and directory no info on bar or room service or breakfast in the

she blamed the wifi and didn't suggest i move rooms

there was noise in the mornings from kids and toilets flushing in the rooms above

they have a bar menu but the bar area seating isn t suitable to eat a meal as tables are low

location for airport . friendly helpful staff. excellent room . wifi very good

the bar area was a bit cold, could do with some heating.

location was perfect the roof top terrace was amazing with the views it was very quiet and my kids loved it and

plenty of room excellent social distancing good room service

viewing the airport from bar and restaurant from 5th floor

the staff at front desk were amazing so cheerful and great with my kids :)

the filthy carpets in our room and corridors

kids pizza burnt, rock hard, had to

everything bar is open late lovely staff great location nice rooms

perfect for us as a mum + 3 kids

only possibility for dinner was a small basic room service menu which could be eaten in the room or in the bar

and well furnished room, very large comfortable bed, easy access to free wifi, breakfast cooked to order

was perfect, staff very friendly, have disabled wife so they reserved a parking space right out side of entrance

1 hour between 8:30-9:30 to get breakfast

i had problems getting wifi due to it being unsecured - my tablet didn t like that

the staff were amazing the food i had from room service was delicious, the parking was easy the facilities were

good facilities with gym and spa

good location, comfy beds, wifi perfect

a chat with them) and could also hear a room a couple of doors down across the hall telling their kids off i

fine, food average, staff (in particular restaurant and kitchen) need to smile more and be helpful

wifi downstairs but struggled in room as borderline 1bar, this was the only little problem as i

plenty of car parking at the back also a good thing

good parking, very good breakfast, menu included eggs benedict or florentine and full english

comfy room, great breakfast, welcoming and friendly helpful staff

wifi in the rooms could be better

clean, parking outside, helpful staff who helped us with our bags

was not 100% sure if parking was meant to be paid etc

and they have wifi which again they don't advertise

wifi was not working

parking was on main road outside

the room was small but nice, there's a smart tv and wifi works great

wifi was great

i only had a few problems with the wifi connection, but the hotel manager assured me that it was only a temporary

as i asked for them - there was a small table, comfy chair, enough power sockets and a good, free wifi in my

the wifi worked well in my room

free parking, comfy bed, good shower, heating

moat building itself holding the bar and dining room is the original and it is beautiful

staff, bar and food were great.

food was amazing at the restaurant staff were very friendly plenty of parking

great food, lovely bar and a nice vibe about the place

health club, good breakfast, decent size room

270 for two nights. then had to pay for breakfast aswell.

had use of the pool, steam room, gym and jacuzzi

lovely friendly staff throughout the hotel, nice swimming pool/steam room and breakfast was lovely with lots

i enjoyed staying there, very nice bar and lounge.

excellent wifi & spacious shower

breakfast provided and left to your own devise's after closing wifi poor

nice welcome and lovely clean tastefully decorated rooms. nice bathroom and good wifi

check in was a bit clunky and as the bar was busy we had to wait to be checked in

the wifi was none existent unless you stood on one leg leaning out of the window at a 45 degree angle

oven in your kitchen is for display only it was a shame but the place is still worth the price hopefully

good for the price full kitchen included was a bonus.

there is no wifi either

the location has also a completely fitted kitchen

wifi connection was bad

lovely room and decent bar prices, lovely staff

pub is a lovely old building by the river with a nice bar area and great food

facilities such a the very old pub, bar and restaurant

the key fob entry system fully and then served me with a smile both in the restaurant and bar - note to employer

breakfast isn't included and isn't available until the bar opens at 10:30

great helpful staff, opened the bar after closing time for us. great breakfast selection

kitchen very sparse for self catering

were staying in the new building part of the hotel which was lovely and clean (as new), but no room service

ordered room service for breakfast, staff did not collect the request

no 24hr bar terrible tv signal and slow wifi no sauce with breakfast even after asking and being told yes

location and parking

customer service and parking facilities

was fair beds were comfortable room was clean staff were pleasant and cantered for parking of my large removal

parking

had to google local laundry services, as the hotel did not provide any or have a partnership with a local

clean, modern and comfortable with good fast wifi and decent tv

as being available, the room key card did not allow access despite multiple attempts while the spa area listed

no clean towels considering i was there with kids

modern, spacious, great staff, super wifi, good dinner and breakfast buffets, and comfortable

was again amazing and good value but i sorry we have to say, everyone of the staff, from bar to behind the desk

very relaxing bar and lounge area

wifi didn't work in my room but it worked in the lobby and common areas.

it's a pity that the wifi connection is unstable in the room when we stayed.

the breakfast was lovely, dining s staff were great specially (aminnah)