location at a good price, decent size room, good wifi reception, nice boxed continental breakfast with a hot

place to stay we were visiting brands hatch bar area and dinning room so clean rooms very nice plenty of room

parking was really good and safe

plenty of car parking and staff very friendly

the distance quoted from london golf club is as the crow flies and not by road.

free wifi worked really well

pleasantly surprised by offer of secure, gated parking and reasonably priced transfer and collection to eurostar

information, helpfulness, free wifi, had a car park on site.

past its sell by date, no decaf tea or coffee, could not access wifi, too noisy from adjacent factories to leave

location wifi

was quite and had a lovely deck you could sit out on, my room was spacious and clean, they had a bar with a pint

and well kept room with good facilities, faultless wifi, not noisy, breakie cooked to

excellent wifi

the wifi was more less not connected have a leaf late for useful numbers, times for departure, breakfast, local

breakfast was very good ,staff very smart and helpful ,your bar prices are very good

the kids loved the family

why put carpet in a restaurant where kids spill food and drinks all the time

it has a monotonous pub grub menu and the pub is full of kids eating the carvery

easy parking nice and clean and welcoming staff.

clean, good pub next door and ev charging.

wr had trouble with wifi connections but sorted it quickly

easy parking, quiet area, clean sheets and towels, free wifi

parking could be better but not the worse

no room service, milk and tea was never replenished

excellent powerfull shower good wifi

heating very poorly lets my kids get cold

really liked the provision of take out bags for breakfast

no guest laundry

great location, very clean rooms, good breakfast included

i had 2 young kids who were tired from travelling and were getting restless whilst i was standing at the

worked such as the the hot and cold setting in shower, the fridge and the kettle, also the free wifi worked

cozy, clean room with tv and good wifi

wifi was a decent speed, adequate for streaming

the breakfast wasn't great either apparently and the wifi kept cutting out which isn't great it you're going

had to pay extra for parking and if you want wifi it is quite expensive

green grounds, the room was spacious, beautifully decorated, and comfortable

amazing spa but we didn't have time to use it- definitely next time

could not order room service from cafe satoria which was disappointing

room service breakfast not available until 7

paying drinks with tokens and no water in room or mini bar or room service after 9

phone reception was really bad in the room and the wifi wouldn't connect

they used the cloud instead of wifi

wifi was off when i arrived, a member of staff had to return to the hotel to reset.

couldn't get wifi in my room, but that may have been due to my useless phone and also it did say that there was

was no wifi and the wifi that was free that was near by was not accessible

nice restaurant so was able to have dinner and breakfast. free parking.

plenty of parking and beautiful surroundings

fantastic location, room, food, staff, parking. thank you

so popular that parking spaces difficult to find

off street parking

a chat with them) and could also hear a room a couple of doors down across the hall telling their kids off i

good value for money, swimming pool, spa, good size of room, excellent bathroom,

our room was decorated with rose petals which was a nice touch after contacting them to tell them it was our

great facilities at the pool area

was very common but we were lucky we went during half term, the pool is normally taken up by a kids' swimming

the room was tidy and comfy, free wifi and parking were bonus, and the staff were nice

excellent breakfast. staff pleasant and helpful. parking convenience

my partner and i spend a night in the reception bar and the atmosphere was lovely with christmas music playing

wifi: the wifi connection was strong throughout the property, including the room and common areas

parking was hassle-free, and the staff were welcoming and attentive

good breakfast. easy parking. 10 minute walk to wedding venue.

adequate parking space, quiet

wifi isn't great and price quite high for the facilities (i did book late though)

staff was very friendly, enjoyed our chats at breakfast

cooling castle barn

wifi is weak

the wifi was terrible and i couldnt do any work this time and had to use my hotspot, normally it is ok

on it , no lift here though an stairs fairly steep advice be dropped off at front of entrance as parking behind

had a drink in the bar of the indian restaurant next door recommended by the owner which was lovely

wifi p was on the room key, very accessible

the bar lady on duty friday evening was not very friendly and quite abrupt, 30 june

friendly staff, clean, great room service. very pleasant stay

lovely friendly staff breakfast is great and dinner was good rooms clean recommended by

pet friendly but still clean. breakfast very good.

for example, they couldn't charge the dinner room service to the room via the credit card and had to go down

the size was not the issue, but the heat was and also the droning from the kitchen extractor fan below

breakfast was very tasty and something that i have found very hard to find is a perfectly cooked

the breakfast was lovely as was the kitchen manager who went above and beyond to help us whilst we were there

it even included a really tasty cooked breakfast and free onsite parking

the charm of a fireplace was a nice thing to entice our booking but it was in fact in the bathroom, losing all

felt safe, and parking was a bonus along with walking distance access to some shops and a gym

alot of parking, the spaces are quite small and went to my car to find a vehicle parked very close to my

car park has some trees that stop being able to park an average size car but there is plenty of parking so not

pool and breakfast and good size kids meals

the location was good and the parking

free parking, comfy bed, good shower, heating

moat building itself holding the bar and dining room is the original and it is beautiful

great food, lovely bar and a nice vibe about the place

staff, bar and food were great.

food was amazing at the restaurant staff were very friendly plenty of parking

we loved the free kids buffet offered in the restaurant, and the fact that the family room had a bath in the

we stayed in a family room 3 adults and 3 kids and it was perfect size for us

also the food options for breakfast was fantastic so much for choice to meet each s preferences and the

room service was excellent

facilties are great. also kids eat free and the breakfast is included for all.

let alone give the wifi password or when to check out

we were able to get food served to us and a drink at the bar which was very welcome after the bad day that we

parking is free and plenty of it aswell

location room cleaniness tea n coffee wifi

location and free parking

there was a reasonable choice of breakfast items and the wifi was a good strength in the room

room service was prompt

the gym, though small was private and had basic equipment one could use during their stay

kids eat free

rooms a decent size with good wifi/tv/bed/bathroom

the little envelope with all the discount cards in and the wifi

easy wifi use

restaurant and bar were great and all the staff brilliant and attentive throughout the duration of our stay

was central and having the cocktail bar we could enjoy bpre dinner drinks in the courtyard and have cocktails

check in was a bit clunky and as the bar was busy we had to wait to be checked in

unfortunately the wifi was also down

lovely bar and garden private, quirky and comfortable rooms

there's also an indoor play area for kids plus mini amusement rides like go carting outside by nandos

wifi could be free

loud cars and kids in car park at 2/3am

foods are very delicious, room service is very good, employees are all kind, location is

i love the outdoor space. my kids got to run around and play

rooms were very hot and bar and restaurant not open yet.

i mean the wifi was down, so there was no signals but hey, these things happen

only thing was that as there was a function on, the bar facility was not available to relax in after a 6 hour

the bar was closed for a private function and not sure if the restaurant was also closed for room service, not

all good,only minus the wifi is not working everywhere.

pet friendly, starbucks coffee onsite ud83dudc4c good gym, spa and

stayed with my 4 children and 2 grand kids the staff made sure the rooms were all together which was really nice

room service was also

location, clean pool facilities, friendly staff and great check in/check out timings

i even used the gym to kick start my health kick

lack of cleanliness, comfort and kitchen utensils

running water or kitchen facilities, toilet doors didn t lock, bed bugs, towels were dirty and the next day

rooms, breakfast and good staff

i think that the hotel should be able to provide a complimentary breakfast for their guest.

excellent breakfast and exceptional value for money

the amazing bar staff were very welcoming and friendly and as a woman staying on her own made me feel welcome

very good breakfast.

and breakfast ud83dude0b bang on lovely dud not need dinner will visit again with

parking we ended up parking on the main road.

perfect if your working away, good parking and food included in price

bar good and breakfast was ample for both of us

i really liked the full english breakfast in the morning, albiet was a bit too early for me!

pool, jacuzzi and sauna.

kids loved to be able to go swimming

the gym could have an upgrade

rooms were spacious and pool/gym excellent

loved the pool and gym facilities, friendly staff and clean comfy room.

that leads to 2 other rooms that share a hall bath, as well the maids' service quarters, storage, laundry closet

clean room, comfortable bed, all sockets have usb & wifi good, ideal for transport, shops, etc

room was an unfinished kitchen area with two beds shoved in with no door but a curtain with lockable 3ft stair

there is no wifi either

poor connection of wifi

tv was good and the wifi and the room was suitable for a family so had a choice of beds and coffee or

there was no soap in the shower. was not told about the free wifi

no wifi location too far. smokers patrolling in the corridor

wifi in the room included in the room price (some larger hotels don't offer this, thank you for

good bed , en suite, tv, wifi

we went out to eat pub dinner but there is a restaurant bar on the premises the breakfast was weak worth the

as being available, the room key card did not allow access despite multiple attempts while the spa area listed

of four with two small children (4 and 5yo)and we ordered some pizzas through deliveroo for the kids to much on

my vacation here as this small hotel does not have a view, does not have a pool or any kind of spa area - however

modern, spacious, great staff, super wifi, good dinner and breakfast buffets, and comfortable

the wifi is better than usual in a hotel

walk from goodmayes station, staff are friendly without being intrusive, cleanliness, comfort, wifi is very good

room was spotlessly clean and spacious, wifi worked

needed to ask about how wifi and air con works but it suited just fine shout out to ajazz the receptionist

wifi: 10 very good wifi connection, with high speed

free wifi. nice clean room. parking available. very polite staff.

didn't have any coffee only herbal tea bags, telephone would just ring out for front desk or room service

there is nothing called room service. the room was not very clean as you can expect.

tv and wifi

wifi was ok and bar attached to hotel

could be a bit more customer friendly, but the other staff i encountered at reception and the bar were excellent

good wifi

for two adults and one child the space is more than enough

great room service and wifi on room

i needed a fairly big desk and wifi connection and got those

budget, clean, fast wifi and friendly staff

also around 11pm the tv and wifi just kept going off

nice breakfast, comfortable bed, free wifi and excellent value

states pet friendly on

whilst free wifi in room unable to stream netflix or disney+

parking with cameras and room enough for a 5m van

secure parking 24 hr reception nice towels

very very warm rooms on cold nights powerful wifi very gentle breakfast lady

very good parking and for the money im happy

the comfort of your own house where parking and breakfast was included in the price

wifi was not the greatest-couldn t connect my tablet but only a small niggle

wifi doesn't work consistently in

wifi was bad as kept loosing it then it would come back not the best

free wifi

quick connection to wifi

wifi didn t work in room at first but very helpful reception staff gave us a login that would

clean, friendly staff, room service, ambiance

size, cleanliness, friendliness of the staff, good location, good value, security of the hotel, gym, spacious

no room service option for breakfast, frosted glass wall and door for bathroom

and for me a big plus was their availability of a gym