convenient location, very friendly staff, good breakfast, no complaints

i think that the hotel should be able to provide a complimentary breakfast for their guest.

very good breakfast.

bar was handy the rooms were reasonably clean, beds were comfy, pillows were soft

on site bar and restaurant

you can never find ,a hotel with great location and amazing price ,with great breakfast.

breakfast was very good but needed more options on the eggs only fried eggs offered

location staff breakfast bar room

bar good and breakfast was ample for both of us

good all round friendly staff and breakfast 10/10

good bed , en suite, tv, wifi

there was no soap in the shower. was not told about the free wifi

fantastic customer service, clean, internet wifi available, quiet and relaxing.

tv was good and the wifi and the room was suitable for a family so had a choice of beds and coffee or

no wifi location too far. smokers patrolling in the corridor

entrance when wet was breakneck slippery and the wifi is simply nonexistent

very clean, will stay here again, as it will get better when bar and restaurant is refurbished

breakfast wasn t very good

only thing was that as there was a function on, the bar facility was not available to relax in after a 6 hour

the room service from the restaurant was brilliant

room was spotlessly clean and spacious, wifi worked

internet connection (wifi) is not reachable in my room

wifi: 10 very good wifi connection, with high speed

walk from goodmayes station, staff are friendly without being intrusive, cleanliness, comfort, wifi is very good

reason to stay was for air conditioner as i live in top floor and my kids and i had headstrock

the room was small but nice, there's a smart tv and wifi works great

as i asked for them - there was a small table, comfy chair, enough power sockets and a good, free wifi in my

wifi was great

i only had a few problems with the wifi connection, but the hotel manager assured me that it was only a temporary

the wifi worked well in my room

hotel was far too hot, no air con, and no wifi

no free wifi - had zero signal

,.sadly the restaurant and bar weren't open

location away from the busy towns with plenty of free car parking

let alone give the wifi password or when to check out

not so much on the swimming though, chose the wrong time as the pool was busy, as to be expected

sister and myself stayed one night with breakfast, and with the use of facilities the spa area was absolutely

guess, the walk way to the spa could have been a little warmer

first room we got was a basic one and the wifi and my friends phone just didn't have any reception so we rang

it had a nice space around the bar so no overcrowding

cozy, clean, courteous reception, free parking available.

wifi very bad have to go to the dining area to use and breakfast basic but weigh amount paid for in

the wifi didn't work at all

breakfast and wifi

location, clean beds, breakfsst and room service

wifi not so strong in back room but the rest was super.

wifi, beware of the room at the backyard it dosent feel safe

it was not possible to hang a towel to dry your finger in kitchen

wifi is good, no need of any portal or limitations.

the smell of food whenever someone is cooking in the kitchen not pleasant

its so clean and has all the comforts you need wifi ect

my kids and therefore had long nights as we could not sleep in the

only wifi was a bit slow.

wifi and tv cable signal was very poor in our room, practically not working

wifi worked well

the hotel needs renovation and also they should install wifi services.

was no wifi which sucked

good wifi service

great service great quality no wifi was an issue

there is also no wifi on the property

ideal location and free parking. staff were lovely.

it was close to the railway station. it had parking. the breakfast was ok

they had not provided any car parking facilities within their premisis

the wifi was not stable

peace of mind arrangement of parking

customer service and parking facilities

was fair beds were comfortable room was clean staff were pleasant and cantered for parking of my large removal

location and parking

parking

air con / wifi

things : not much parking and i was next to back door that banged through out the day but would stay here again

the rooms have a tv with freeview and access to wifi, but when i stayed the wifi never reached the room and

it was nice and up to date and th cushions where a bright colour my kids loved iy

hotel staff reassured me there would be plenty of parking the entire stay, but that was not the case about half

room service people came in without notification and everyday when we returned back at night in

in fact room service every morning came without knocking the door we had to be extra scare

wifi not working on 5 days and wash room need to maintain properly.found water leakage in shower

the wifi didn t

poor wifi

the comfort of your own house where parking and breakfast was included in the price

very good parking and for the money im happy

secure parking 24 hr reception nice towels

friendly staff, onsite parking, free wifi, clean rooms (with fridge)

having parking - especially in london

room was clean and tidy to start. wifi good. good location near train station, easy check in

wifi is free, as well as simple complimentary

very nice hotel to spend the night with that affordable price, high speed wifi

no problems with the tv or wifi

wifi

the bar attached to the hotel was also fantastic serving a good election of beers and beverages at the

front desk to the rooms to the bar next door everyone was incredibly friendly and was respectful rooms were more

daily, refreshments replaced after use, receptionist was helpful and friendly, drinks at the bar was fun, we

room service didn t like to top up the complimentary tea coffee

wifi was ok and bar attached to hotel

as for the wifi it was very poor

location for us had a good stay and staff was helpful and accommodating us a quiet room etc room service was

was great, and at a good price, considering kids eat for free

only downfall to the hotel was that the wifi was not working and we could not get any signal and no one advised

disappointed in breakfast as it was a continental one and room service only but do understand during there

did not have breakfast

wifi not great

good choice of breakfast

breakfast is very taste

pet friendly, very clean and staff were lovely. good value.

the hotel's restaurant presented an extensive selection of breakfast foods

buffet breakfast

it was nice and clean. car parking available. wifi was good. bathroom big. room good size.

) check-in lady was rude and basically interrogated me over the kids' ages, asking to see photo id for them to

cheap n cheerful, good parking, great wifi.

they did not give us the wifi password until the last day

was a perfect location perfect hospitality parking local garage 24/7 iron and ironing board in room very clean

poor wifi at the third floor

window didn't close so was freezing. shower wasn't great. wifi strength was pointless.

also parking for cars included - that saved us a lot of problems

sometimes, the wifi wasn't working well. but since i have my own service, it didn't bother me.

i couldn t fit in the bathroom with out leaving the door open the shower is for kids

the wifi was also down all the time and it was difficult to stay connected

the apartment was close to town and the parking was right outside

parking on the property

modern feel/look. comfortable beds. good complementary breakfast. free wifi.

very clean rooms and comfy beds, free wifi and tv

on top of it all, they offer free wifi, which was nice so i could call my family back at home without having

clean room, nice breakfast, well working wifi, calm

the wifi in the room was slow and the tv didn't work at all 1 evening because of this

service at short notice from the bar staff, paula in particular, very good food, breakfast was excellent,

cleanliness, nice bathroom, comfortable bed, good wifi

facilities that others didn t ie parking and free wifi

very easy with kids - always a bonus.

clean modern and good breakfast

there was a great vibe about the hotel, the bar area was lovely with little dog treats and games for the guests

the lobby was amazing great for kids to spend time with family.

the pet fee

room was not clean, dusty and paper rose petals left under the bed, nor well maintained

free pool table, table football, games, plenty to occupy the kids

staff were helpful and friendly, well stocked bar and decent outside space to have a drink in the sunshine

there is a bar where you can order food after 15:00 pm if i remember well, which price/quality was perfect

a bar frig to keep beverages cold

the bar restaurant although small was perfect size for the hotel

the room i had was next to the laundry room, running cycles through the night

pleasant staff - well thought-out reception / bar / food service

wifi really good

nice place to stay with kids, close to the tram to the city centre, very nice breakfast, also for intolerant

meals were pretty limited menu and didn't have a kids menu option

gym facilities were amazing. food was wonderful and staff very helpful.

through the bar to the hotel entrance

)- and ground floor didn't have the best wifi

very clean, comfortable and great service staff. excellent parking facilities.

nice bar and they was happy to help

staff, bar and restaurant down stairs and even the the bar gets busy the room is very quiet

wifi, very small room, tiny tiny bathroom, sink so small i couldn t even fit the kettle in to

i couldn't access the wifi even after trying it several times and i wasn't able to leave my room at the time i

free wifi worked well during the stay

the wifi barely worked in the room so we spent our time there using our own 4g on our phones

the wifi was excellent speed around 500mpbs all time

room was an unfinished kitchen area with two beds shoved in with no door but a curtain with lockable 3ft stair

oven in your kitchen is for display only it was a shame but the place is still worth the price hopefully

the location has also a completely fitted kitchen

good for the price full kitchen included was a bonus.

it was useful to have a fridge and microwave but despite there being a huge kitchen counter in the middle of

the wifi wasn't so good in the room.

broken in the middle so the bed dipped, so that wasn't the most comfortable to sleep on and the wifi was very

i didn't make use of the wifi but the passcode was on the door and could be easily read

weak and unreliable wifi reception in the room (was ok outside or near the door), even though there were multiple

the room was clean and there was room service daily

well located, and a good budget hotel. had amenities, wifi and check in was straight forward

wifi connection is poor

the wifi was an issue!

not given wifi info

was very comfortable, wifi was extremely fast and free to use

free wifi was a good bonus, clean bathroom and location-wise i was working in barking so it was really

wifi signal was a bit hit and miss.

nice meal in the bar and lovely

wifi was poor

the gym is small but handy to have access to

there is a bar in reception which makes for a nice additional space to the room

however, even though all the rooms had no-smoking signs, they still had a noticeable smell of smoke

excelent hotel with great staff, wifi very good, english morning breakfast (y) :)

the decor is fresh and modern, lovely little bar in reception area

location, it is a bit isolated. wifi was a bit erratic.

wifi fee is totally outdated with such a room cost

clean, friendly staff, room service, ambiance

bathroom that weren't mine or my partner's (i am bald, she has red hair, the hairs were brown) room service

gym is too basic and weights too small

mini bar totally empty. not even a bottle of water in the room.

bed very comfortable, room service was great

extremely pet-friendly too

spa ang gym very nice. room very confortable. great service.

great gym and restaurant

restaurant choice could be better and a healthier kids menu.

were looking for a affordable hotel for visiting london with kids

original laundry much better

i have not used the wifi though as i was using my own data, therefore i cannot advise on the wifi

wifi worked well

one girl connected my phone to wifi when i had a problem with it

free wifi was food

wifi was good. room was quiet. lifts worked well. water in shower was hot.

the wifi was fast, with no issues streaming youtube in hd

and everything was super clean, the free wifi was also fast

i couldn t connect my amazon fire tv stick to the wifi.

no kids in the bar after 10pm

the kids meal. that’s one thing i think they will need to improve.

use the wifi and unfortunately did not have time to sample the breakfast

also the prices at the bar varied from round to round, for the same drinks order which was bizarre

had asked if it was okay to have late check out the lady had agreed not informing us about the policy of xtra

just a little too far out of the city centre for us and no room service or laundry facilities

free fast wifi

room service was prompt and great value

clean facilities. personable staff. wifi capability.problem resolution.

room, the staff, food , room and bar were all excellent

had a lovely lunch in the bar and a couple of pornstar martini's it was not on the menu but they made it for

lovely surroundings and lovely rooms kids liked the ipad and the free wifi!

to do after you finshed day out and chill in room for abit world be nice have more on it and wifi to put netflix

room upstairs had kids jumping up and down told reception nothing changed

wifi kept cutting in and out

ank you)

very responsive at all hours and gave me complementary late check out

property was very clean would like more selection in restaurants and bar but close enough to go else

the bar prices were a bit high, but i suppose thats london prices

some of the rooms were smaller than hoped for, we had 5 rooms between our family so just juggled kids around

spa wasn t that good

careful ordering room service tried to charge us 19

little entertainment for kids - broken xbox and constantly freezing touchscreen table

to excel center for event, close to tube for travel, good size room, good wifi, good breakfast, little convenience

wifi was very poor

nice 1st floor bar and downstairs is an adjacent soul motion lub

room service menu selection was somewhat limited with only around 4-6 dishes later in the evening

gym good size with good equipment

our kids didn't want to leave after 10 days

only option was for stx rooftop bar which was expensive for a work stay so had to eat out

i didn't manage to eating at the restaurant but end up having room service, which you can ordered through the

there is a bar, restaurant and gym facilities

e room service, cleaning, etc

room service was of a high standard and prompt

room was very clean and room service arrived very quickly

the property went above and beyond and made up the room with rose petals and a bottle of prosecco whilst i was

for free, surprise complimentary happy birthday balloons, petals on the bed, chocolates and a note on the mirror

in the bar was very tasty and the atmosphere was comfortable and relaxed

wifi too

excellent friendly staff. good breakfast all hot and regularly topped up.

lovely decor and atmosphere, excellent gym and pool and room service food was

great staff and location. the spa amenities were a huge plus!

the jacuzzi and the gym

no room service option (possibly due to staff shortages).

bags of laundry in the hallways, which i felt was a hazard

i would certainly stay here again if travelling with my husband or kids as it s near public transport and i

found it difficult to actually access the free wifi

perfect, lovely comfortable rooms, good bar, great breakfast, staff very helpful and

requesting a late check out at the front desk

only booked for double room for myself and two kids however room had a double and a sofa bed made up which was

off liked a tv in the room because i had a child with me and the wifi was very poor connection in my room where

cool hotel, staff are lovely rooftop bar is very nice

you to put like 100 down when you are there just in case you buy anything from the bar

breakfast was top drawer and roof top bar is a must for the view

overall concept of the hotel having a charity to help kids in guatemala was very nice

staff are always helpful and a decent breakfast in the morning, and easy to get around

bed was comfortable, wifi connection was strong and stable, desk was good enough for work

wifi was poor

excellent breakfast

bed were comfy and no issues with tv, wifi etc

breakfast had every option including soya milk hotel room was clean, free wifi and tv

24 hour bar too

close to where we wanted to be lovely breakfast included staff really friendly and helpful

pancake making machine at breakfast

hotel after our successful match in the london stadium and were delighted to see that the hotel bar was open