staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

did not expect all the kitchen facilities but great

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

it had a great small gym and i felt that overall it was clean and very comfortable

good value for money, has all the basics, even has a gym!

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

great location. fabulous friendly staff. great bar & restaurant next door.

lovely staff who gave us an early check in and fab restaurant/bar

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and transportation

room service was limited times

minibar, no room service

nice gym for the training and good restaurant for the dinner

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

staff very friendly and kind. lovely gifts in the room for our kids.

also there was a little play area in the breakfast room for kids

staff was friendly and room service meant that my bed was cleaned very quickly.

great breakfast and really friendly staff

room service food and breakfast is poor quality.

reception & room service staff were really attentive and helpful

the wifi worked perfectly too

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

hotel gym was amazing, quite small but with gym quality brand new equipment and great air con

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

it's small hotel with no restaurant, bar only

there is staff 24/7 and a bar with snacks

the lack of bar service.

excellent up market tapas bars nearby

early check in helpful as we arrived on early boat at santander

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

wifi was a bit sporadic

wifi wasn t working

the wifi worked well

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

the hotel offers a small gym as well

the coffee lounge/gym were also of a high standard

did not have time to try gym but it seemed nice

love the gym

24-hour bar and gym availability

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

nothing else, no bar or food facility

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

good gym

my family also really enjoyed spending time in the gym

they even allowed me access to their gym shower off-hours because i flew

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

the restaurant & bar staff also is very friendly & the chef is excellent

gym was tiny with only a few machines squeezed in.

warm welcome & unexpected early check in. good breakfast

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

nice coffee lounge and bar and very good restaurant, reasonably priced

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

great location, great breakfast and great service

had a bar for cocktails at night , wonderful full french breakfast

a sumptuous and luxurious hotel experience with outstanding customer service and a delicious breakfast

to open the room got deactivated and did not work for the gym room

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

service, room, breakfast, restaurant and bar and location

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

didn't have breakfast, but opted for room service

there was a strike from the cleaning service during my stay...no room service...no fresh towels

shower, and bathtub were too old room service

the terrace and bistro and bar area

a 4-star i expect the receptionists to understand english at least for for simle requests like room service

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

also very clean, room service daily

check in late cleaning perfect late check out

room was comfortable, wifi worked, and tv had an english channel

awings with stickers which kept my 4yo busy for a while :)

the staff were excellent as was the breakfast

good breakfast, nice staff, good location near the central bus station

only thing that would improve it is if there was a decent coffee making facility post breakfast

lots of lovely fresh ingredients for a lovely filling breakfast

the breakfast was delicious at a reasonable price of 8€

no kettle in the room, breakfast too expensive, little kids pay the full price

very good breakfast, friendly and helpful staff, clean and comfortable room, quick check in

location, breakfast and parking

had emailed about early check in due to an early flight with a child

modern, large rooms, excellent facilities, good location near to bus station, late check out time, company

asking 10 eur extra for better quality wifi is exaggerated

there is a good gym on the roof

no gym or pool etc.

wifi is either free and extremely slow or paid

welcoming, efficient reception staff. comfortable bar area. clean , comfortable room

room service

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

the service, location, warm pool, cleaning, restaurant

nice hotel and breakfast was good, ev charging available to use

the pool area and facilities are a little small but very clean and great sauna.

massive

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer maximum 36 degrees in shower, was cold for

restaurant only serves room service

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order still needs to be placed by phone

no breakfast buffet restaurant, only a spanish style bar

excellent. just loud music from bar opposite.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful reception and bar staff free airport transit

helpful receptionists and bar staff

friendly staff, early check in, comfortable room. very close to guggenheim museum.

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

no room service to order some food

also, there was the bonus of an ev charger in the hotel car park

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

restaurant or bar on site, there is a small one attached to the hotel right beside it

free shuttle service even as early as 5

i also liked the free shuttle service

they have very nice shuttle service

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

several things: - wifi didn't reach our room and because they were out of space

temperature a little too high and a soap bar would be great in the bathroom

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

basic bar area

good restaurant & bar food. close to airport

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

perfect for families; my kids enjoyed the playroom

only slight negative was lack of shade around the pool.

from the receptionists to the kitchen to the bar excellent team work

the pool area was lovely with comfy area for dining outdoors

swimming pool as a bonus

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

the bar was lively

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

seating at bar table uncomfortable for evening meal

drink too expensive. people not using bar as prices too dear

it also has a good bar and food service

not to forget, this ibis is located just across the road from a shopping center with kids center in it

breakfast was very good and a very good verity of food items both continental and english

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

location is in a quiet area, offers free parking and has a big inside garden to hang out

plenty of on-site secure parking

secure parking onsite

good place, clean good wifi, room is clean.

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

very relaxed atmosphere for what is quite a busy bar area

also late check out 12:00 which a big bonus

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

at breakfast especially, no soft music playing made it feel like you are walking into a funeral

private on-site open air parking

jesus helped with any question or concern, to the impeccable restaurant service (with delicious breakfast), masseuse and housekeeping staff… i cannot say enough

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was divine

breakfast was one of the best i've ever had

the breakfast is very good there.

staff, breakfast and facilities

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

we travelled with two kids and two doggies

exceptional location helpful staff excellent breakfast