private parking

parking in any spanish city is a nightmare and expensive

hearty breakfast, family environment and house with history, lovely and cozy restaurant, free parking

good parking

year old basque farmhouse), large delightful room, comfortable bed, good breakfast, very easy parking on site,

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

bringing our pet to a room like that costed us 25

i wish they would have had laundry service or washing machine.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

s a walk away (2km) from the nearest bar / restaurant through a very quiet (on a sunday) industrial

lots of parking, great hill views, good size good, easy access to motorway.

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is

good little kitchen

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

kitchen was lacking in equipment

so some upheaval but our room was good size, comfortable, excellent air conditioning and free wifi

wifi good

nicely decorated room;very near the old town;friendly and helpful staff ;good wifi

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

wifi was pretty bad. i had to use my phone hotspot the entire stay.

newly built, the rooms are a joy to be in, comfortable beds, good wifi, excellent lighting, clean bathrooms

located in the old historic centre and reasonable walking distance to most tourist sites - strong wifi - upgraded

wifi was terrible, i could barely use it

bed very comfortable and the wifi was very good

not mention the wifi was amazing

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

very good wifi, airco and shower pressure

too - a great place to grab a drink when you need to relax with some downtime and use the hotel wifi

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a

the lounge on the ground floor was uninviting if it had a laundry i couldn't find it but this area could have

good location, clean, comfy beds, helpful staff, good wifi

the room is very nice too, comfortable beds, lots of space, good wifi and tv

room overlooked the laundry facilities in the central courtyard, but at least it was quiet.

fantastic location, specious room, very clean, fast wifi.

it does not have a bar but there are plenty near by

would have been nice to have the mini bar re-stocked daily this didn t detract from our experiment

good fast wifi

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet

given that we were with small kids, this was a huge hazard

fantastic super modern room, pet friendly

they also managed to accommodate my request for an early check in

roof top bar was not available.

petit palace, really nice place to stay, they gave us a room on a high floor overlooking the street

rooms, great location, friendly and helpful staff, and most of all - it s a pet friendly hotel

wifi is just ok.

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

pet friendliest hotel we have ever stayed

pool was not heated. so water temperature was very cold.

great gym and spa facilities and fantastic breakfast

gym is great as well, staff is friendly

great amenities, including roof top pool and wifi

not much you could do but the pool and sky bar was a bit limited in size

gym was sufficient for a light workout

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

room service food and breakfast is poor quality.

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

hotel, very friendly staff and the bar was fab

the wifi wasn t great

clean, warm, quiet with great wifi

wifi is reliable

my kids wanted to play a board game while waiting out the heat around midday, and there are no decent

very nice staff, comfortable beds, very clean and modern . bar open 24h

steam room / sauna was out of order, the gym equipment are ancient

the bar area could do with a bit of updating. the staff were great though.

wifi was good

size room, bed, room service

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a

parking is few minutes from the hotel pet are not allowed in the room alone

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and

helpful staff made an effort offered a discount on the pet policy - see below

bright and clean room and bathroom with very fast wifi

the wifi worked well

are pushy with making you do a survey if you want wifi and call you to ask why you did not give them full marks

24-hour bar and gym availability

modern facility with great breakfast and friendly staff

bed room ac the shower breakfast was amazing. the fact that it had a gym

the coffee lounge/gym were also of a high standard

least the room was clean, the bed quite comfortable, the wifi fast and the bathroom was new, altough the whole

the wifi disconnected approximately once every half hour

ok wifi

one of the receptionist was very friendly and welcoming. the wifi was good.

great wifi, super clean

the staff are friendly and helpful, rooms are comfortable and clean, value for money and wifi is great

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

safe,clean, tea n coffee making in the room, wifi, fridge, great location with easy walking distance to

wifi connection

so the only thing i'll say is that the gym was unavailable

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our

beds hard. no room service, even though advertised.

very poor wifi reaching only parts of the room - even with notebooks with good wifi cards.

good gym

everything was great location , room service , restaurant, staff all perfect fabulous breakfast

a gym

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

the bar area a nice place to chill and have a drink

wifi in the room was not consistent, really poor

if two people want to have room service, they cannot sit together

expensive extra like laundry and parking

united match in the bar as i am an avid football fan

not really a 5 star hotel. unmodern room. bad pillows. no minibar. room service food not good.

would have been even better if it had a pool

hotel reception recommended restaurant at golf course which i had lovely walk to get there, but only served

conveniently located off the main road in derio, near bilbao, with plenty of parking available

no breakfast buffet restaurant, only a spanish style bar

wifi did not work and the cafe is closed on weekends

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

there was a strike from the cleaning service during my stay...no room service...no fresh towels

wifi is bad. i used my mobile data, but for non-eu guests it might be a real problem.

the wifi. to get wifi you had to put in your email address and it was then free

breakfast, lovely courtyard with some green plants, food available at the bar at all

wifi unreliable in room. was adequately repaired after i informed the hotel desk.

had quite a lot of noise from traffic in my room (my kids didn't hear anything)

nice room, great restaurant and bar with wonderful balcony

good wifi and available parking for a fee

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

small hickup in our room service order

also it would be nice to have fridge or something like that in the kitchen for beverages at least

wifi reception in room was poor

service is minimal, room is tiny and noisy (lack of insulation), wifi nonexistent

wifi was not good

big pot in the kitchen would have been helpful

also very clean, room service daily

an excellent stay with young kids - highly recommended

big bed, big tv, optimal wifi

an excellent stay with young kids - highly recommended

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

only thing that would improve it is if there was a decent coffee making facility post breakfast

continental breakfast was good with lots of choice

breakfast was very good although lots of tapas bars nearby

the breakfast was delicious at a reasonable price of 8€

lots of lovely fresh ingredients for a lovely filling breakfast

we enjoyed the reasonably priced breakfast with a nice choice of sweet and savory foods, and various drinks

also, great wifi

the breakfast was really good too

no kettle in the room, breakfast too expensive, little kids pay the full price

the wifi didn't work very well but this was the only thing to improve from the hotel side

everything is excellent. location, staff, clean rooms, breakfast, gym. very nice.

asking 10 eur extra for better quality wifi is exaggerated

welcoming, efficient reception staff. comfortable bar area. clean , comfortable room

dog friendly, and with ev charging in the garage.

room service does not serve the full menu 24/7

too many unsupervised children in the pool/gym

room service was very convenient, good food, a bit too high price, but it was expected

surcharge for pet and parking was expensive and sneaky

the cocktail bar and hotel restaurant were great, and the azian restaurant, also on the hotel premises, was

good wifi, clean room and helpful staff, location just off the main street ok

clean, comfortable, good wifi, as would expect from this class of hotel

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

glass door and the glass shower door didn't give us privacy specially with kids

the room service staff are great

sure pet friendly applies

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his

friendly staff, early check in, comfortable room. very close to guggenheim museum.

at an extra 22 euros a day for our dog i'd call the hotel marginally pet friendly

it was very well located, near the guggenheim museum. the room service was also good.

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter

location is in a quiet area, offers free parking and has a big inside garden to hang out

clean, comfy bed, amazing shower, shared use of kitchen.

kitchen was a little cram but that was not a major issue

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely

the kitchen was fully equipped, including espresso, cleaning supplies and even laundry detergent

lovely view over the city, free easy parking

wifi is non existent most of the time even though the router just behind the room door

very clean and comfortable room with all facilities working very well including the wifi.

no towel in kitchen?

easy parking, free transfer to the airport

could be richer, was missing a bar where you can have a small bite

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent

location for the airport with a great shuttle service

to the airport, 0-24 reception, huge parking place, easy to access, great breakfast

easy to find and provided several free parking places

it is in a very quiet village with 2 bars

there is a little bar around the corner

huge bed, easy parking on site

convenient parking

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

good if you have a car, since it's 20 minutes from bilbao and there are plenty of parking spaces outside

free and easy parking

the wifi service worked fine (slow, only a few times)

plenty of parking spaces available on site

limited, secure underground parking if required (we were on

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too

basic bar area

cafeteria and hotel bar closes early

temperature a little too high and a soap bar would be great in the bathroom

has a nice tapas bar to fill any of your needs during the day

chairs in the bar area could have been more comfortable

kids where very disappointed they couldn't swim

great pool and outside bar area

everything, staff, location, pool! perfect pit stop before our ferry home

there's a small charge for room service.

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the

unreliable wifi

wifi did not work in room unless you sat by the door

the bar was lively

breakfast great, dog friendly hotel

seating at bar table uncomfortable for evening meal

rooms, good shower, good breakfast with late check out

the breakfast was from a wide variety and delicious

the bar and good were great both in choices and prices, the food quality was very good

very helpful and friendly staff, clean room and hotel, parking, close to the port

breakfast service was disappointing due to dirty tables and an unpleasant attitude from the staff

place near a highway, with lots of free parking and fast car charges nearby

i liked that there is free of charge ac charger for car in front as well as private parking

our room was very clean and comfortable, and the breakfast was varied and tasty

wifi great, beds comfy

just soaking in the feel of the nature the room was cleaned daily, very big with a clean bathroom parking was

was a great convinient location for our travel, including parking

good parking

wifi did not work, more like staying in a home than in a hotel, little soundproofing between rooms

and bar were closed at the weekend and we were there on saturday night

also the bar wasn't in the hotel, but a short walk away

the bar seems to be separate from the hotel and not a very friendly service

is shown as pet friendly but the first thing i was presented with was a disclaimer to sign regarding not

there was no bar available within the premises.

there was a lovely bar lounging area but the bar did not seem to be open

the food was delicious, our rooms were immaculate, the terrace off our room was so great, the parking was

excellent location and welcome. great adults only. very quiet and spotlessly clean.

nice to have parking on site

free parking on site which is rarely heard of

parking included as well

laundry service was very expensive

wifi working perfectly

the excellent parking facilities; cleanliness; outside area to have a snack and a drink

location, bedroom, bar ..free parking

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and

loved the bar restaurant area which was full of locals

how to get round on the metro and helped with cabs, overall this is a great place to stay, lovely bar downstairs

lively bar/restaurant with good bar menu

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

you have the city center just 10min from there, and a nice bar in the corner