to the airport accommodating early check in shuttle from airport wonderful breakfast

decent restaurant, great location, relaxed covid restrictions, early check in

many kids in swimming pool

rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect on time with a

we were leaving before the buffet opened in the morning and the hotel provided us with a breakfast bag

staff, early checkin, airport free shuttle, near to the hotel, near to the fashion outlet, good breakfast

airport shuttle is always available, breakfast is served in a decent quality, bar has good selections

95 breakfastud83dude33ud83dude44 and we never seen the gift shop

breakfast was expensive and variety was minimal

wifi was poor.

very close to airport , early check in, late check out and big rooms

staff was very helpful and allowed us an early check in/out

they will very accommodating and given me the late check out is well

sofa bed. family with kids net door.

the staff at the bar was fantastic

held bags since early check in wasn t available.

very bad beds hurt my kids and wife back and mine

the bar and restaurant was closed. there was a big floating in the hot tub

it's fairly close to the airport and they offer a free shuttle to the airport.9

was great, bed comfortable, pool amazing, 3 minute walk to the casino

staff friendly and helpful for early check in.

clean and close to the casino!

i love there happy personal and they help as much with my kids party

able to walk to casino and some very good restaurants

it was close to rivers casino. very clean.

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

good breakfast, nice pool and gym, pretty clean

i wished breakfast could stay open till at least 9:30 am

pool water was freezing.

the pool and the room was very cold

to get an early check in which was very much appreciated

clean, tidy, spacious, excellent gym, friendly and helpful staff

the gym had all the necessary equipment and the treadmills interactive function was special

the fitness gym was also an amazing experience

airport shuttle, toiletries provided, good customer service, nice rooms

very clean, good value, allowed me to early check in, good service.

we were able to check in early and able to use the pool and exercise room for a while after checking out of our room

staff were friendly, room clean , beds comfortable as guest laundry

the , for this hotel, in the amenity, there is the laundry service

we could have a late check out at no extra charge because our flight to italy wasn't until 4pm

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

there is access to a gym, open 24 hours

i saw a family with young children coming out of the pool room who were very cold

the pool closes early

i saw kids took a bagel and put it back

early check in

clean room enough space we stayed on weekend and they had movie shows for kids

the heated pool

clean room, hard ice, prompt room service

the kids movies that play in the pool area

early check in

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

shuttle service is great, and the breakfast was very good

the person on the front desk when we checked in was rude. room service was not provided.

elevator to all floors is very convenient as is the provided guest laundry

early check in. good food in the restaurant

stranded at ohare airport with my 2 little kids

oppostunity for a late check out and the shuttle service. nice bar and pool area!

no room service menu for breakfast.

the pool also is very good if you are traveling with kids

early check in before 3 pm will be charged $10 per hour

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

free breakfast was just dried cereal

wifi was awesome; make sure to log onto the appropriate wifi

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

early check in

great breakfast, comfortable, clean , and good price

would be better if the breakfast area would be larger

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

i also like that there was no pet fee for bringing our

amazing customer service thank you for accommodating early check in

the pool,food an staff!

excellent room service, convenient and good breakfast except the pool service.

breakfast buffet was eggcellent! kids enjoyed the pool!

the kids really enjoyed some time in the pool

early check in was possible

i was a little confused about the breakfast timing or what to do during breakfast.

i overslept and missed breakfast, but it was still offered to me

very convenient and the breakfast was delicious.

great stay and great breakfast. great staff as well

room was a good size and they gave us a free early check in this hotel offers a free airport

who helped me at the front desk was very nice, and offered to waive the early check in fee

second thing is a shuttle

shuttle was very helpful as they even arranged for me out off thir operating hours

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

need to pay for everything example request for early check in need to pay $30

the room was clean, breakfast was good & staff was friendly.

breakfast had a nice selection of food

improve the breakfast offerings

really quiet place, nice breakfast and cheap. i loved it

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

pool key. keep them is 30$ additional no one said anything

the pool was open in timed slots but because there were so few guests we had it for hours all to

i liked the pool, the gym, the very helpful staff

the pool

staff was very accommodating for early check in request

was convenient, could get a early check in, employees were wonderful and the breakfast was great

marks; location, staff, cleanliness, comfortable bed/room, parking, premium cable tv and hot breakfast

breakfast tasty. great location . very helpful staff!!

was good but the breakfast can be improved with more options and also the gym to include more

shower is amazing, delicious breakfast and got a early check in!

service from the person that booked us in was excellent as was was the breakfast

best breakfast buffet. great location. clean.

very clean very friendly staff great breakfast great location highly recommend!

was very helpful that we were allowed to take out our breakfast

property accommodated our early check in prior to the beer festival we attended

they accommodated me with a much needed early check in! great staff!

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

the atmosphere was nice. the kids liked the pool and the gym

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

was very impressed that we were given early check in and the check in process was very easy

location, amenities and nice breakfast offerings.

only downside was intoxicated adults at the poolside letting their kids act inappropriately in the pool

the breakfast was excellent, and there was plenty of space

we appreciated the extra touches from the housekeeping staff in the suite’s spotless kitchen

like the bed and room, they allowed me early check in

well designed room, excellent, private, well maintained fitness/pool facilities.

the pool and hot tub

the pool was little cold and a bit dirty.

gym is fine business room is good , you can take printouts of you want shuttle service for near

early check in, clean room, pleasant staff, lowest rate in the area

strong odor of natural gas immanent from laundry room

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

nice laundry and vending

they let me do early check in and late check out free of charge, which was great

rooms were clean guy the that checked us in was friendly and helpful with any questions we had parking was easy getting in and out i will definitely stay

it was tough to back out of our parking spot.

free parking in chicago

also wifi was inaccessible