we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

i also like that there was no pet fee for bringing our

early check in was possible

breakfast was decent

great stay and great breakfast. great staff as well

have a mini fitness room, which is good enough for morning exercise

i was a little confused about the breakfast timing or what to do during breakfast.

early check in

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

great location and shuttle service was great

the 24 hour shuttle service to the airport.

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

breakfast should prove for kids

front desk guy was not so friendly i had my kids with me and the guy took forever

not very infant friendly, older kids would be fine

great staff and a sufficient gym

very clean, good value, allowed me to early check in, good service.

desk clerk was kind enough to allow a late check out closer to my flight

the hotel's fault but kids were running up and down the hall until very late -- after midnight

i liked the guests laundry which helped out during our stay

i arrived at midnight, and the airport shuttle was running, so i was able to reach the hotel safely and comfortably

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

kids were expecting a pan cake station during the breakfast

the pool and the gym are good and pretty new. room was ok. lobby was clean.

cleanliness, and comfortable bed, location, breakfast was good, complementary items

the beds where comfortable. the kids enjoyed the pool

very close to airport , early check in, late check out and big rooms

staff was very helpful and allowed us an early check in/out

the usual credit card info exchange, informed me of the hours of operation for the restaurant and bar and instructed me how to get to my room after i parked my car in the lots

great service, great rooms, great gym

is clean, comfortable and big rooms, have room service and nice bed linen

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

i loved the location. how polite the staff was the breakfast, pool. very comfortable

the bar was closed due to

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

i know covid is going on so it kinda sucked the bar area was closed.

shower is amazing, delicious breakfast and got a early check in!

breakfast was excellent with lots of options

very clean very friendly staff great breakfast great location highly recommend!

was very helpful that we were allowed to take out our breakfast

i also enjoyed the very delicious and surplus breakfast that was served

held bags since early check in wasn t available.

next to the casino and airport, what could be better

staff was excellent! next to the casino, walking distance.

the small cafe and bar were convenient

service and shuttle service

staff friendly and helpful for early check in.

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

hey kids who don

the shuttle to the hotel to the shuttle back to the airport was a great experience

good location, shuttle bus for airport, good bar and restaurant

property accommodated our early check in prior to the beer festival we attended

decent restaurant, great location, relaxed covid restrictions, early check in

to the airport accommodating early check in shuttle from airport wonderful breakfast

no designated adult swim, poor gym facilities

convenient to ord with their shuttle

very nice excellent breakfast

staff, early checkin, airport free shuttle, near to the hotel, near to the fashion outlet, good breakfast

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

couldn't log in to wifi either

pools included

wifi was poor.

to get an early check in which was very much appreciated

the staff at the front desk was terrific and the wait service at the restaurant bar was very attentive

room service was great.

we enjoyed the food and the bar as well

hotel near the airport with shuttle and nice fitness center

early check in. good food in the restaurant

asked for and received late check out

kid friendly . pet friendly pool hours during week .

the bar and bar food was good and the airport shuttle worked fine for both pickup and return to the airport

my kids were left in the

early check in before 3 pm will be charged $10 per hour

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

the free breakfast in the morning

i called room service because tv wasnt working, 3 times and they never came to fix it.

early check in, clean room, pleasant staff, lowest rate in the area

the laundry facility was $3

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

nice laundry and vending

amazing customer service thank you for accommodating early check in

the pool,food an staff!

shuttle was very prompt

wifi service was terrible, you had to keep logging on to it

breakfast buffet was eggcellent! kids enjoyed the pool!

early check in

the kids movies that play in the pool area

nothing was explained just processed my payment and gave me my kids nothing else

the room had a lovely design and the gym, pool, hot tub, and sauna exceeded our expectations

hotel bar closed too early

staff was so accommodating for us, we called the day of to see if we could get an early check in to get ready for the wedding we were travelling in for and they were able to get us

rooms were available for early check in

they even arranged an early check in for me

breakfast was delicious, just make sure you arrive early to get a seat

my kids love the pool the most

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

nice to have an indoor pool, though didn't use with all the kids

my kids really liked the continental breakfast and i loved that check out wasn't until noon.

the staff was very nice to me and my kids

breakfast was tasty

staff was very accommodating for early check in request

was convenient, could get a early check in, employees were wonderful and the breakfast was great

marks; location, staff, cleanliness, comfortable bed/room, parking, premium cable tv and hot breakfast

the morning breakfast was a good start to the day

really great modern design. comfortable bed. nice breakfast.

very helpfull staff and allowed us an early check in

beautiful grounds staff was able to accommodate our request for early check in

easy access to room and pool

no hot tub with the pool.

clean, put together, clean pool