amazing customer service thank you for accommodating early check in

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

i also liked the free airport shuttle and the pool and hot tub

wifi service was terrible, you had to keep logging on to it

the kids liked the pool

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

early check in before 3 pm will be charged $10 per hour

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

in a party of 2 adult females and 3 kids obviously it doesn’t belong to me

com did not say that onsite parking would be an extra cost

early check in. good food in the restaurant

started too late for me as i was on an early morning flight and had to take the shuttle

great shuttle service with courteous driver. super great mattress!!!

the bar and bar food was good and the airport shuttle worked fine for both pickup and return to the

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

i loved the location. how polite the staff was the breakfast, pool. very comfortable

the bar was closed due to

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

i know covid is going on so it kinda sucked the bar area was closed.

they accommodated me with a much needed early check in! great staff!

the atmosphere was nice. the kids liked the pool and the gym

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

i also like that there was no pet fee for bringing our

room was a good size and they gave us a free early check in this hotel offers a free airport

who helped me at the front desk was very nice, and offered to waive the early check in fee

shuttle was very helpful as they even arranged for me out off thir operating hours

second thing is a shuttle

airport shuttle. nice driver

very close to airport , early check in, late check out and big rooms

staff was very helpful and allowed us an early check in/out

i was overcharged, parking stucked, and the overnight clerk confirmed that we were scheduled for late check out

the gym was great

are nice, enjoyed the split between the room and living area, so there was space for the kids

very clean, good value, allowed me to early check in, good service.

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

pool was clean and stocked with fresh towels

the gym was lovely, and the room was extremely comfortable

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

pool room was a bit cold during our stay

indoor pool is a plus and close to airport even better

i liked the hot breakfast, there were quite a few options

cleanliness, and comfortable bed, location, breakfast was good, complementary items

to get an early check in which was very much appreciated

also, a very nice gym

the gym had all the necessary equipment and the treadmills interactive function was special

room was big, bed is comfy, water heater, wifi. spacious window view.

beautiful and spacious room and gym was fresh with plenty of equipment

staff, early checkin, airport free shuttle, near to the hotel, near to the fashion outlet, good breakfast

the hotel was very convenient, the breakfast was delicious, and i did not really have any negative impressions about my stay

being near the airport this is nice modern and clean hotel with good facilities such as gym, pool and good restaurant on site

pool was warm

their shuttle from ord was challenging

decent restaurant, great location, relaxed covid restrictions, early check in

to the airport accommodating early check in shuttle from airport wonderful breakfast

the 24-hour airport shuttle and the breakfast.

need larger pool w hot tub; broken handle on dresser

appreciate the shuttle service

early check in was possible

i overslept and missed breakfast, but it was still offered to me

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

have a mini fitness room, which is good enough for morning exercise

i was a little confused about the breakfast timing or what to do during breakfast.

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

early check in

to wash and $2 to dry)

they gym could be a bigger.

elevator to all floors is very convenient as is the provided guest laundry

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

great staff and a sufficient gym

very comfy and clean room! really nice gym. good breakfast and very friendly people

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

gym available, onsite parking

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

early check in

breakfast included in a warm and down-to- earth environment with kind and helpful staff

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

would be better if the breakfast area would be larger

held bags since early check in wasn t available.

was great, bed comfortable, pool amazing, 3 minute walk to the casino

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

service and shuttle service

close to airport and casino. comfortable beds. van to the airport for free

staff friendly and helpful for early check in.

comfortable beds, the pool and jacuzzi

response to the fight that broke out in the pool area

the shuttle to the hotel to the shuttle back to the airport was a great experience

the shuttle was frequent and quick

early check in, clean room, pleasant staff, lowest rate in the area

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

strong odor of natural gas immanent from laundry room

two different bank cards in laundry payment option for dryer

nice laundry and vending

early check in

try the blackened chicken at the bar or in the restaurant

i loved the indoor pool and the starbucks on site.

shuttle easy and timely

the rooms were clean and in great condition, room service did a great job

shower is amazing, delicious breakfast and got a early check in!

service from the person that booked us in was excellent as was was the breakfast

was very helpful that we were allowed to take out our breakfast

even gym room was well-kept

gym made me a little disappointed

property accommodated our early check in prior to the beer festival we attended

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

location and the fact it had laundry

the laundry facilities

the laundry and ice were close but laundry always out of order

there is a laundry room on the grounds and restaurants and shopping malls everywhere

staff let us have an early check in.

a few more food options you could order at the bar would have been nice.

breakfast was great with nice selection

the pool was great and bigger than i thought it would be

feel they need bigger kitchen garbages since we can cook in the room and may have a lot of trash to throw away