need to pay for everything example request for early check in need to pay $30

came to the door with special service like breakfast accommodations

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

i was not able to eat so i can not comment on the breakfast

the room was clean, breakfast was good & staff was friendly.

was very impressed that we were given early check in and the check in process was very easy

breakfast staff has no personality, no eye contact, and no greetings. talking among themselves.

is being very picky but i wish their fitness room had an all around weight machine

breakfast was ok but not great,

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were delicious

staff was very accommodating for early check in request

was convenient, could get a early check in, employees were wonderful and the breakfast was great

the breakfast bar was great also

was good but the breakfast can be improved with more options and also the gym to include more

free breakfast and wonderful front desk staff. also free laundry machines!!

like the bed and room, they allowed me early check in

no outdoor seating. poor pool area.

clean,pool

with bar and restaurant right there you aren&#

the pool and whirlpool were great!

staff friendly and helpful for early check in.

frequency of airport shuttle

only negative when trying to use the bar area the bartender told us we need to hurry and could only order one drink , mind you it was

the shuttle to the hotel to the shuttle back to the airport was a great experience

24 hour airport shuttle, proximity to airport, and friendly staff

held bags since early check in wasn t available.

shuttle service from the airport came back to pick me up

friendly staff, clean facility, secure parking, located right next to rivers casino.

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

front desk staff and shuttle driver was excellent for kindness and service.

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

pool, gym

nice gym

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

front desk guy was not so friendly i had my kids with me and the guy took forever

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

early check in

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

room service via phone with restraint was a bad experience

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes because no one would give me an answer

indoor pool is a plus and close to airport even better

nice breakfast

very clean, good value, allowed me to early check in, good service.

great beds, nice gym, big lovely lobby, and very nice breakfast.

it was so clean and they had a wonderful continental breakfast and swimming pool.

close to airport and casino, great restaurants near by as well

nice pool size for kids to enjoy. prompt response from room service.

very close to airport , early check in, late check out and big rooms

staff was very helpful and allowed us an early check in/out

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

change rooms three times there was an odor in one room, we were not informed of room service upfront, and we were a bit dissatisfied with one of the

also being a marriot member it has perks with late check out

early check in

almost immediate response time from staff, clean, excellent bed, suites are a wonderful addition, room service

the hotel has a nice gym and a swimming pool, which was a great bonus

hotel restaurant and bar open late. clean and friendly.

my kids loves the pool at night while the movie was playing my daughter relaxed in the hot tub and

to the airport accommodating early check in shuttle from airport wonderful breakfast

decent restaurant, great location, relaxed covid restrictions, early check in

friendly staff, big comfortable bed, good pool and gym facilities

need larger pool w hot tub; broken handle on dresser

everything was good, staff at the bar were wonderful!

staff, early checkin, airport free shuttle, near to the hotel, near to the fashion outlet, good breakfast

breakfast selection was limited

hair in my food when i ordered room service.

no room service

went to the pool both days

to get an early check in which was very much appreciated

the service was good and the shuttle service was very good.

airport shuttle, toiletries provided, good customer service, nice rooms

the staff at the front desk was terrific and the wait service at the restaurant bar was very attentive

one of the best meals i've ever had, and it was even via room service

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

they let me do early check in and late check out free of charge, which was great

not a ton of parking but it worked out v

rooms were clean guy the that checked us in was friendly and helpful with any questions we had parking was easy getting in and out i will definitely stay

free parking in chicago

they let me do early check in and late check out free of charge, which was great

asked for an early check in and i got it with a smile ( around noon )

lovely breakfast

clean and confort, breakfast and gym

just the area and the staff the breakfast love the experience

for families with kids, there is a park right next door which is great to burn off

super early check in. really appreciate that!

early check in was possible

breakfast was the same as any other hotel that's reasonable priced

breakfast time was so fast and early wish it had a pool or hot tub

great stay and great breakfast. great staff as well

i overslept and missed breakfast, but it was still offered to me

early check in. good food in the restaurant

the kids really liked the pool.

i liked it because it had restaurants on premises.it also had bar indoor pool.

comfortable beds, great pool area, and resteraunt

staff were friendly, room service was quick and food tasty

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

early check in before 3 pm will be charged $10 per hour

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

air conditioning and wifi both worked worked well

early check in granted immediately after requesting it

breakfast wasn't provided but was included in the bill

a little more option for breakfast as i am celiac and there was no gluten free options.

breakfast was plenty, small assortment

very good breakfast, especially waffles

shower is amazing, delicious breakfast and got a early check in!

the side door didn't open with a key card. the gym equipment should be more updated.

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

service from the person that booked us in was excellent as was was the breakfast

was very helpful that we were allowed to take out our breakfast

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

early check in

would be better if the breakfast area would be larger

breakfast included in a warm and down-to- earth environment with kind and helpful staff

cleanliness good breakfast renovated rooms

property accommodated our early check in prior to the beer festival we attended