who helped me at the front desk was very nice, and offered to waive the early check in fee

room was a good size and they gave us a free early check in this hotel offers a free airport

the price, free shuttle to the airport, and the staff.

location and free shuttle to the airport

airport shuttle. nice driver

early check in

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

breakfast now

great breakfast, comfortable, clean , and good price

would be better if the breakfast area would be larger

amazing customer service thank you for accommodating early check in

i liked everything about this place kids friendly and very nice

the bed was soft. the breakfast was on point

wifi was poor and restricted

good wifi. the staff was helpful to try to resolve our issues.

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

early check in before 3 pm will be charged $10 per hour

i was traveling with 2 sleepy kids

they have gym with just one equipment and that too is broken

early check in. good food in the restaurant

water was provided at the small gym

also, the free shuttle to the hotel was there as i arrived, so i didn't even

they have got shuttle service too which is very helpful

booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.

to get an early check in which was very much appreciated

also, it was difficult to access the wifi

to airport and fashion outlet the gym was great all good restaurants were around the area spacious rooms starbucks in the

gym was phenomenal, very well-equipped and open 24/7 which was perfect for jet lag

one of the best meals i've ever had, and it was even via room service

they accommodated me with a much needed early check in! great staff!

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

and bar would have been better

the pool area

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

staff, early checkin, airport free shuttle, near to the hotel, near to the fashion outlet, good breakfast

the room was really nice we enjoyed the pool .

pool was closed.

our stay included a breakfast buffet which was an added bonus for us

also i had to use the hotel computer and printer

decent restaurant, great location, relaxed covid restrictions, early check in

to the airport accommodating early check in shuttle from airport wonderful breakfast

the pool wasn t great

no hot tub by pool

friendly staff, big comfortable bed, good pool and gym facilities

early check in

my kids really enjoy being there i will go back and visit love the place

shuttle service must be fast . i waited 50 min

excellent price for the quality. staff was very courteous. airport shuttle very available.

lovely clean pool with good opening hours, the kids

staff let us have an early check in.

swimming pool. free breakfast. and awesome customer service

pool was good but it was a little cold,i was hoping for it to be warm also i was a little sad that

great to have full kitchen with teens and tweens a full fridge and microwave was key

the pool area didn't seem as clean especially where people step and put their feet.

very close to airport , early check in, late check out and big rooms

staff was very helpful and allowed us an early check in/out

sofa bed. family with kids net door.

change rooms three times there was an odor in one room, we were not informed of room service upfront, and we were a bit dissatisfied with one of the

great service, great rooms, great gym

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

very friendly staff and kids loved the pool.

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

pool room was a bit cold during our stay

nice breakfast

very clean, good value, allowed me to early check in, good service.

the edward was conveniently located, had a complimentary airport shuttle, and included breakfast

nice pool size for kids to enjoy. prompt response from room service.

the shuttles and fee parking are exceptional. nice gym and pool.

my daughter loved the fountain in the kids pool

held bags since early check in wasn t available.

service and shuttle service

close to airport and casino. comfortable beds. van to the airport for free

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

staff friendly and helpful for early check in.

restaurant and bar were excellent

was great to kill tome with our kids since we were only there for a flight and weren’t there for very long

only negative when trying to use the bar area the bartender told us we need to hurry and could only order one drink , mind you it was

swimming pool with kids area, perfect for letting the kids power themself out after a long flight

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry is also available with purchase of detergent there

the laundry facilities

laundry room

there is a laundry room on the grounds and restaurants and shopping malls everywhere

of into the forest ,the room itself was quite spacious ,most importantly i was able to get early check in which is always

good gym large rooms helpful staff

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

the spa was

it was kids and dog friendly as well

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

the pool closes early

i loved the room it was very clean and my kids loved the pool.

close to restaurants and casino

nice very clean gym and equipment

early check in

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

comfortable bed, good wifi, excellent shuttle services, friendly staff

they also have a laundry area with 2 washer and dryers

everything. shuttle to the airport.

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

the pool was open in timed slots but because there were so few guests we had it for hours all to

the pool

-welcome cookies at check-in -good gym

room, location, early check in , comfortable room.

couldn't accommodate a early check in

friendly staff, good location , clen and comfortable and early check in!

pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it difficult to do my workout

good value, free parking, free hot breakfast, pool