it’s proximity to the motorway. ev charging and delicious food on offer

very handy with bar and restaurant next door and fab as it was pet friendly

room very clean and comfortable. nice bar and restaurant and very good food.

for northern spain ferryports excellent bar and restaurant typical spanish but great value cctv cameras covering car park receptionist

pets are able to sit in the bar area with you which is a

great to have a kitchen too

secure on site parking and quirky decor. adjoins restaurant.

location, staff friendliness and efficiency, breakfast and parking

parking,easy access from motorway,good sized room

round about the room had all you needed peace and quiet private free gated parking and swimming pool would definitely

pool, short walk to the bus stop

the fact that there is a pool is a massive advantage for the kids

friendly hosts and secure parking

plentiful parking

you get there - aal cachucho has a beautiful garden with plenty of parking

the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

coffee isn't self service so have to get the bar man to make each time

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so convenient if

clean, decent sized room. bar and restaurant good.

breakfast was held in the bar with plenty to chose from, very good value at just 5€

peaceful, nice pool, close to mountains and town. good parking - free!

lovely pool and garden area

spacious rooms, friendly staff, nice pool, location close to hiking trails

the pool was lovely and spacious around for relaxing

only disappointment was that the pool wasn’t quite open yet because it was early may

problems with wifi on the last day

reception staff were excellent. bar and restaurant staff less so

nice room, good breakfast

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

breakfast adequate though

service, cleanliness, bar and restaurant

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

all room in the

room service etc

very small gym.

the gym is very much non existent

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

room service food not so great. cooked breakfast could be better as well.

a lady named victoria who delivered our room service was fabulous, very polite and friendly

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

were no tea or coffee making facilities in the room and there was no room service the day we were there

bar did not open until 20

very comfortable room service very good

needless to say, i went to a local bar the following night for some tapas and a few beers

good bar for snacks, food, drinks

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

seems to have no encryption)

but we were definitely surprised by the incredible breakfast

the breakfast area was quiet and inviting; the breakfast buffet had a reasonable variety of foods

breakfast is excellent

the breakfast is not good

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

was an exceptional hotel, that offered a complete breakfast and nice customer service from all the stuff

reception and bar service as they use the same personnel

toiletries and breakfast

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

rooms, super clean, modern facilities, sound-proof rooms, vending machines in the premises, free parking, next to the highway

good value for the money, fair for a one night stay in business travel, with free parking.

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

fairly good value for money, stable wi-fi connection, large room and no problems with parking.

quiet area and free parking

the breakfast is excellent

bad wifi conection in to the room

wifi dropping constantly not even able to work during my business trip

room is exellent, bed is exellent. staff in bar is friendly and very professional.

small swimming pool, free parking, free wifi, etc)

very nice and varied breakfast

i arrived they found a room available for early check in

all staff unbelievable helpful and friendly, breakfast

gym closed at 11pm

more room to accommodate all for breakfast, but staff coped well

no pool, no spa, no gym, because under construction

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

complicated wifi access

i really enjoyed the gym and spa facilities.

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with same menu as the restaurant

the concept of the connecting rooms is different but interesting for older kids

was disappointed by the fact that the swimming pool was closed

not many vegetarian options for room service

fantastic stop over hotel and a great clean gym and rooftop bar

no decor airport shuttle only goes to terminal 4

great facilities, good bed, great sauna and gym

good staff, bar food was ok. rooms very clean. gym was ok

room service is supposed to be 24 hours but when i ordered at 5am it's closed

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

all the staff especially at the bar

a shuttle n bus is also available between the airport and the hotel

most things were good. location. staff. airport shuttle service, room.

i was also impressed by the laundry service via wewash app

airport shuttle bus seduces also provided making transport cheap and easier

fabulous swimming pool

the breakfast was very good and the crew as well

in the room to get some privacy but still be close to the kids, even included a small

good wifi

there are no sun loungers in the pool area. the hotel offers pool towels at a low cost.

breakfast was a bonus.

clean, comfy and perfect swimming pool and the bar

the 24-hour gym

breakfast was fine, good coffee

lack of staff to serve in the bar (half hour seated and nobody comes)

jacuzzi in room breakfast comfort cleanliness prossecco surprise for our honeymoon

comfortable room, nice terrace

the bar area in reception was welcoming and comfortable

room service menu provided in the room wasn't actually the menu

lobby bar closes too early for a hotel

there was not price list on the mini bar and we were a little chocked at check out.

i had the wifi password for free

the front desk and restaurant staff were all helpful and a pleasure to deal with, and the bar was a very civilised place to relax after being in transit for 30 hours

it doesn't really have anything close by so i ordered room service - which wasn't great either

the bar area has ~4 areas off it for relaxing with friends or having a drink

room service

the quality is high and the breakfast is phenomenal

left too early for breakfast but coffee was available from 3am

dinner was delicious and breakfast too

we really enjoyed our stay in a quardable-family room. our two kids loved the

great stay, good breakfast and very clean.

bar staff was great

the only thing getting the rate down is the gym

easy because of construction, so if you are traveling with a lot of suitcases or strollers or kids, you may need to walk a short distance to grab a taxi or a bus

booked to take my daughter swimming. no kids in the pool ..

the dinner was fantastic, great room service. also, the pillow menu was a great touch.

rooms a bit tired. shame no bar / restaurant.

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

no laundry facilities

location from airport after long flight to catch a good night rest, late check out was nice

the laundry mat was near by

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

mini bar and free airport shuttle

are very comfortable, large rooms, v nice in-room dining menus, and i love that you can order room service with your phone on the

room service pizza was appallingly bad and

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club, the greenery, the hotel layout that invites you for a walk after a meal or just to

the room, the pool, breakfast, and restaurant!

rooms, very accommodating, nice size pool, good gym and super friendly staff

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

nice and comfortable room with good buffet breakfast, very close to chamartin station

pool change rooms and toilets could do with refurbishing, but this a minor issue as you can change

we had one day at the warner park , i made a sandwich for my kids, i left my bag on the chair at breakfast, going to toilet and when i came back the waiter ,

brought two kids (1 year old, 2 years old)

bar and restaurant service for travellers awaiting flights

airport hotel with fantastic shuttle bus service

the breakfast is amazing and much more than i was expecting

room service also very fast

decor of entire hotel, pool, lounge area outside

the hotel provide late check out for a nominal fee

there is a bar there and a burger king at the train station, but not much else

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

early check in was a plus

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

the pool was really good for family with kids

comfortable, clean hotel with an amazing breakfast and friendly helpful staff

the kids loved the hotel due to the music theme

these were factors which we took into account in choosing the accomodation so we ( and the kids in particular) were very disappointed

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap

only one bench in the gym.

had a gym on the property

gym could benefit from additional basic equipment like foam rollers, block, rubber bands, etc for a

small gym

we were offered early check in even before we could ask

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

great location for transiting through madrid. bonus having bar on site and outside sitting space

gym was out of service

late check out

great breakfast and i was happy to use the gym facility after a long vacation.

gym access has to be granted separately in order for the room card to open the door

gym needs to be reserved in advance in order to use

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

big rooms. laundry service was excellent.

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

great place to stay if you need to be near the airport and if you're traveling with kids as well

the kids enjoyed also the swimming pool

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

very convenient for a fitness competition nearby good breakfast and comfortable bed

room service line didn t function and had to personally visit the restaurant to place an order

bar in the back of the place

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

everything is perfect and very clean but wifi at room very bad...

had two twin rooms connected as we were traveling with 2 small kids

the balcony dangerous for the families with little kids.

cons, wifi was not working too well.

was all good, pool area could open a little earlier than 11am and english tv even sport would be good along with

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there was enough room for

gym could do with some weights.

room was very comfortable (2 adults and 2 kids), shuttle to the airport is a great service

laundry was too expensive, 7€ for a t shirt

restaurant was just ok. would have been nice if the pool was still open

to be peaky, at the bar, the bar tenders had no idea how to make gin tonics, but we drank anyways

no 24 hour room service but that's being picky!

room service food quality not great.

nothing, all was good, treatment, facilities, room, room service, everything was great

staff brilliant with children and have a young kids club very nice, spacious room amazing bathroom and show great bar and restaurant good

the bar being refurbished

think it would have been nice to be able to access the hotel bar during the afternoon even for a cup of tea or coffee

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get a drink or food

bar fridge not plugged in, had to lift out to get to plug, took ages to cool down a kettle and cups

no room service or breakfast service was available

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

clean and large room. small gym.

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

service at the bar was excellent and the bed was very comfortable.

room service never took too long

wifi at this hotel sucks !!!

breakfast very close to the stadium and to the metro station clean and modern rooms friendly

wifi sometimes hung up - definitely needs improvement

good value for money, clean, comfortable, room size and gym.

very good breakfast, clean and nice room, amazing location and 5 minute from bernabeu stadium

location, breakfast and gym

additionally, a waitress (asian) at the bikini bar treated us very poorly during breakfast on our first morning

access to the swimming pool and jacuzzi should always be complenatary

i also used the spa facilities, it had an extra cost but it was so worth it

the pool is outdoor and seasonal, so it was closed

hotel suited us really well however the pool water was very cloudy and tasted salty which was a bit 'off putting' but it was lovely to have

we had a problem with wifi, but finally we could change a room and everything was ok.

jose and his colleague advised us about the room, the pool and breakfast options

wifi decent too

pool available

the pool can get quite crowded at opening hours, closing hours is sometimes better.

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool facilities coud have been cleaner / better.

the pool, the cleanliness of the room

amazing pool

r end of corridor), very isolated - car essential

room, pool, sound isolation

the pool was excellent. also the fact that it is a very quiet hotel and it wasn't very crowded.

did not work the pool was opening very late

room service.

nice room, excellent breakfast, very polite and professional staff!

close hotel to the airport offering shuttle bus service

also the nice gardens areas and kids zone

though very basic).

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

very friendly helpful staff, great price, good wifi.

room was clean and tidy every day, and the wifi was fast

wifi unstable. needed to log in continuously

jaime was really excellent in helping us obtain a vegetarian main course and he was great at the bar too

they could build a gym. breakfast is expensive when compared to the options in the area

roos are small and it has no gym

would have loved to see more amenities like gym and indoor pool

great location for airport and near major shopping centre nice relaxing swimming pool and gym

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the pool

king room and genuine king size bed offered great breakfast and good gym

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the pool

ice machine was not working on my floor took a while for room service to answer my call

fast laundry service

gym was to small

except for a small gym, there is nothing great to do inside the hotel.

good business hotel, with excellent quality of bed, good breakfast, and a nice gym.

gym hall îs very small

very good wifi - good location, close to metro station - quiet hotel, - comfy bed - shuttle bus to

the reception and restaurant bar staff were exceptional

breakfast was not included in the rate. however, 15 euro if you prepaid it, worth it the price.

the room service food was average.

to finish; staff, food, facilities, room, free shuttle, treatment, communication

shuttle from the airport was waiting when i arrived (more frequent than some other hotels)

pool, gym, restaurant

were very friendly, the shuttle was a great help in getting us from airport to the hotel and back to airport aftet checking

the pool looked nice but i didn’t use it

swimming pool and gym available

room service after 11

all. room. service. breakfast. cleanliness. quiet comfortable room.

hotel, friendly staff, nice bar area to relax, good location, easy access to madrid city centre would stay again

staff, reasonably priced room service, excellent breakfast, very comfortable room

early check in, amazing breakfast, amazing views from our room

the wifi, difficult to connect.

hotel was fabulously clean, all staff wore masks, everyone was so polite and helpful, room service was

fabulous room service and delicious food

lovely chilled little pool & garden area

parking, wifi