coffee isn't self service so have to get the bar man to make each time

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

the seperate restaurant bar building was excellent

breakfast was held in the bar with plenty to chose from, very good value at just 5€

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so convenient if

facilities are also great, heated swimming pool

sunset and relaxing time by the pool

it is a detail but the swimming pool could use a bit of an update.

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

needless to say, i went to a local bar the following night for some tapas and a few beers

were no tea or coffee making facilities in the room and there was no room service the day we were there

very comfortable room service very good

bar did not open until 20

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

expensive, poor a/c, non exsistance free wifi!

the breakfast was beautiful but the price was a little steep

but we were definitely surprised by the incredible breakfast

breakfast is excellent

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

breakfast was really good and more than enough choice

clean room, excellent breakfast, wonderful service and good connection to the city via metro

the breakfast is not good

reception and bar service as they use the same personnel

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

there's a nice bar right across the hotel, in the park

wifi reception in my room 210 was very poor and erratic

breakfast, very good coffee, friendly and helpful staff, very clean, warm atmosphere,quiet area of

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available all the

reception staff were excellent. bar and restaurant staff less so

service, cleanliness, bar and restaurant

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

room service etc

very small gym.

room service food not so great. cooked breakfast could be better as well.

a lady named victoria who delivered our room service was fabulous, very polite and friendly

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

parking is available above ground so ideal for our van we also think the hotel is good value and we

breakfast was

the wifi connection was a bit unstable at the beginning but the problem was solved in the end.

great value for money. great quality and location. free parking on premises was awesome

breakfast was nice and the room service was very efficient room was very clean

the breakfast was good the location is ok the room was good the staff where good

nicely designed hotel, cute rooms vintage style (mini bar a smeg) and with lots of comfort, computer games for the children, good quality breakfast, free

gym

the pool was a lovely bonus on such a hot day. breakfast was good and the bed was super comfy

it is spotless, offers a good selection for breakfast and the pool is a bonus in summer

wifi was not perfect

gym closed and not f&b at all.

helpful staff, amazing breakfast and quick room service.

no real gym.

the shower did not keep the temperature constant and it was always too hot as room service insisted on turning on the heating despite a note asking them not to

loved the shuttle bus to the airport and having the pool facilities

+ nice and clean room + nice staff + good room service

the rooftop pool and gym were nice to use

swimming pool, gym

my husband and son had breakfast and a couple of meals and said the food was nice

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

gym is a bit cheap and dated

gym awful. shower needed maintenance. no laundry service on weekends

very clean and spacious rooms. warm greeting and late check out possibility

i couldn’t have a late check out

complimentary buffet breakfast

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

the elevator need a good maintenance and breakfast more stock

miss a mini refrigerator in the room no bar no service room to be situated in a industrial

bar stock was lacking

lovely helpful staff, great facilities and access to the student lounge, bar and cafe for refreshments and meals

clean and comfortable rooms, breakfast was great with plenty of variety

kitchen cutlery should include scissors

breakfast was excellent so much to choose from and tasty

was mentioned kitchen but truly it is not for cooking more like warming up the food

no surprises, good value for money. kids enjoyed the stay.

breakfast was basic but tasty

breakfast

great little bar and food

,parking is charged but is secure kitchen and bar open late with outdoor seating

fairly good value for money, stable wi-fi connection, large room and no problems with parking.

large tv, bedroom heating, comfortable and large beds. free car parking.

free parking and car charge points near the cafeteria

quiet area and free parking

rooms, super clean, modern facilities, sound-proof rooms, vending machines in the premises, free parking, next to the highway

i enjoyed the mini bar in the room

had room service which was prompt and the food was still hot

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

the breakfast is excellent

breakfast buffet really good, lots of choice

gym closed at 11pm

all staff unbelievable helpful and friendly, breakfast

very nice and varied breakfast

room size is small, breakfast is average. very small gym, no swimming pool.

i arrived they found a room available for early check in

the breakfast was great, and the gym is absolutely fantastic

we stayed in a family suite which had two rooms off of a shared hallway, which was fantastic with kids

no decor airport shuttle only goes to terminal 4

rooftop bar and swimming pool also perfect benefit

trendy, larger comfortable room with good gym.

spa center is not well considered- there is no lockers where to leave your personal things, you

bar service inside the hotel, they said it s working just during weekdays, not weekends

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

gym, the room furniture, the bathroom

rtain chest exercise

pool, short walk to the bus stop

a shuttle n bus is also available between the airport and the hotel

airport shuttle bus seduces also provided making transport cheap and easier

fabulous swimming pool

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

i was also impressed by the laundry service via wewash app

room service was available and room had a mini bar also

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

good staff, bar food was ok. rooms very clean. gym was ok

all the staff especially at the bar

room service menu left something to be desired

the gym was terrible. the location was a bit far from anything.

wifi a bit intermittent

very slow wifi. the same breakfast every day.

was only a small area to sit in if you were not in your room or by the pool, but for us that wasn't really a problem

comfortable room, nice terrace

areas i really liked the decoration and style of the hotel - especially the reception area the gym was excellent and the rooftop pool was amazing - a real selling point escoecially in the summer

i liked the pool and the gym, the bar, really nice breakfast. was also a pretty good location.

pool is small and shallow 90cm it would help if it is deeper also, it would be nice if it was

room service menu provided in the room wasn't actually the menu

accomodation was perfect, we had a room with 4 beds so perfect for the kids

spacious clean room, comfy bed and some privacy from the kids, good breakfast

i appreciated the free drinks in the mini bar too

wifi was extremely slow in the evenings

there is no actual separation between parent bed and kids

room service

service by the bar attendant julio was exceptional, he demonstrated genuine interest to serve us and he went

loud construction going on continuously during the day which was incredibly disruptive and the wifi in the rooms was so weak/bad that i couldn t have meetings or download/upload documents

very friendly staff, good breakfast :) room service works perfectly

room was very comfortable, the room service was speedy and super nice

no restaurant or bar at the hotel but many bars, cafes etc

connecting door between the rooms, so if you have small kids it is a problem

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

no laundry facilities

i loved how late check out was an option !!!

the attached bar area was very cool and they had a good beer selection

the laundry mat was near by

very clean and modern. great washroom. they allowed an early check in.

we spent the afternoon in the pool

ee) room service delivery of fresh fruit tray

the poolside bar was great for drinks and food

the hotel is very nice and clean. great room service, awesome catering, and amazing comfort.

to airport, free shuttle service to airport in the morning, clean spacious room and comfortable bed

wifi in room e6 did not work

very friendly staff, wifi was good, room was clean and nice.

room service prices were also very reasonable, and the service again was excellent; very fast and

lack of fitness center

facilities, location, cleanliness, staff, expedient room service meals and requests, smiles, curtesy, they have it all

was fab very spacious and comfortable and all facilities in room excellent

the breakfast was great the personal too

clean, comfy and perfect swimming pool and the bar

fantastic gym,

the gym is quite small and poor for a 5* hotel. they used to have a bigger and much nicer one.

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm the reception staff was very bad and treated

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness center

i loved the hotel and next time i will come with my kids for sure.

be good if there was a roof top bar and swimming pool.

the dinner was fantastic, great room service. also, the pillow menu was a great touch.

loved the breakfast, pool, lobby, and the coffee lounge.

variety of options on breakfast, staff availability and suggestions

was lovely & there was a comfortable bar area

i was able to make late check out till 15.00.

room which is then cold it s says you can have breakfast in room which i thought you could have room

the hotel provide late check out for a nominal fee

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

early check in was a plus

location was great for proximity to chamartin train station. good restaurant and bar on site.

there is a bar there and a burger king at the train station, but not much else

advertise with gym. there is a threat-mill and a few dumbbells. not a proper gym. disappointed

we had one day at the warner park , i made a sandwich for my kids, i left my bag on the chair at breakfast, going to toilet and when i came back the waiter ,

the pool was great!

no gym

great place to stay by the train station. offered a low price early check in

close by public transportation, very clean, early check in possible.

had a gym on the property

only one bench in the gym.

rooms and a nice clean bar and reception area

wifi was of a weak signal inside room, i was in the second floor

the property gym was quite small and not enough equipment

location space services gym 24h/7 room service personal

the shops and restaurant on site were very convenient and we loved having free wifi

the cafe was fantastic and not expensive, there is a swimming pool also which we unfortunately just didn't have the time to visit

the additional fee for a late check out.

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap

you have the metro station so close so you can move everywhere, the staff from the restaurant and bar are so friendly, definitely i ll be back and recommend this hotel

the room was huge and spacious, with a beautiful view of the pool and with the famous bluetooth speakers in the bathroom i was able to enjoy a few tunes

excellent breakfast, staff were very helpful, and we enjoyed the rooftop bar.

the kids loved the hotel due to the music theme

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

great location for transiting through madrid. bonus having bar on site and outside sitting space

gym doesn’t have weights

they also have sauna and gym, which we didn't use, but would have appealed to us probably at a different time

nice clean rooms and next to a park with free self laundry service.

there was a pool, a breakfast area a d restaurant

the pool

it was a little difficult to access the gym.

gym needs to be reserved in advance in order to use

gym closed

gym was out of service

i would love to have a coffee machine at the property and the gym open earlier than 9am.

people working at the bar and restaurant, they were staring at us like stupids

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get a drink or food

the bar being refurbished

think it would have been nice to be able to access the hotel bar during the afternoon even for a cup of tea or coffee

t mini bar as advertised)

bar in the back of the place

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

clean and large room. small gym.

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

service at the bar was excellent and the bed was very comfortable.

gym appears to be closed all the time, so has jan ventilation

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

it’s proximity to the motorway. ev charging and delicious food on offer

for northern spain ferryports excellent bar and restaurant typical spanish but great value cctv cameras covering car park receptionist

pets are able to sit in the bar area with you which is a

very handy with bar and restaurant next door and fab as it was pet friendly

room very clean and comfortable. nice bar and restaurant and very good food.

bed, pool, playground for kids, airport shuttle and the staff is amazing

that does not offer room service

text them if i can have my breakfast early as i need leave early for the airport but they didn't reply to me fast as i was

bar and restaurant very convenient and open till late

bathroom toilet doors dont work good,cant full close. swimming pool dont work.

have a fee for room service of 7 euros which seems a little excessive but i guess it's not bad if you order a big

there was a pool, workout room, and even a little kids play area in the lobby

was given a 2hr late check out at no extra cost

ice machine was not working on my floor took a while for room service to answer my call

beds aren't suitable for small kids who are in danger of falling off

bathroom shower was too slippery and j was traveling with elders and kids

the gym is very small.

could not log into wifi initially, but when i approached reception, they were quick to provide an alternative login,

also a pool and gym

breakfast was excellent. great choice of both english and continental

bar and restaurants available in a walking

gym on site is a plus

was good excwpt for the mini bar drinks prices alittle bit expensive, but i think it's normal

is a bar / restaurant in the hotel, but no kettle and tea and coffee making facilities in the rooms

i then felt staff tried to push us to pay for early check in

good breakfast with lots of choice & options

secure on site parking and quirky decor. adjoins restaurant.

staff excellent, good breakfast, ample parking

great to have a kitchen too

explain facilities round about the room had all you needed peace and quiet private free gated parking and swimming pool would definitely

staff were friendly, food was good, bed was comfy, was able to book a late check out (7pm

also, room service was fast and good

fabulous room service and delicious food

a nice breakfast bar but a little pricer than what you could get at other local restaurants

parking, wifi

free late check out

staff brilliant with children and have a young kids club very nice, spacious room amazing bathroom and show great bar and restaurant good

the bellman stood and watched as me and my 3 kids unloaded and carried our own luggage into the hotel

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

the hotel is comfortable and well-equipped, with facilities like a swimming pool and gym

the comfort of the room and the facilities especially for kids were superb

location, convenient free shuttle service to the airport, excellent for overnight stays

esidential butter, quality serrano etc), very impressed

room was spacious and clean and breakfast was good too

everything but especially the workout facility! really appreciated the airport shuttle!

shuttle service to airport was excellent. the kids liked bunkbeds.

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

good facilities for kids

ol, gym, media, ict, bars)

lots of space to relax in, lobby and on floors they have wifi zones.

spa is very small, can be updated but it was ok

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my wife and i had to split into two rooms that were very far apart

room service was very nice & excellent service

for rest before our transatlantic flight - wonderful hotel very close to terminal , excellent bar

delicious breakfast, very spacious room and excellent outdoor pool and gym

location near the airport, with lots of options for a free shuttle and taxis that are also available for very early morning departures

swimming pool is only for +12 years old , so kids dont have an opportunity for fun

very good breakfast, clean and nice room, amazing location and 5 minute from bernabeu stadium

the pool area could really use proper maintenance, and some of the tiles are broken, which could

a minor detail, the gym and pool is in a separate part of the building provided by a different

clients have to pay for sauna and gym facilities

wifi, breakfast

big rooms with good wifi

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

wifi is not bad

room decor is tired - restaurant/bar/ room service menu is too limited

the free wifi wasn't particularly good.

poor breakfast

high-speed wifi

well-equipped gym

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

wifi was always in service, but at speeds difficult for many online tasks

it was reasonably cheap, clean, and big rooms.. wifi is good..

there was no wifi

you look on google at the info of the hotel it shows pictures of the spa, which it was one of the reasons why we booked, however the staff let us know that the spa has

staff were exceptional, the food amazing and the facilities particularly the gym is first class (as good as a commercial gym) (+) there is a well equipped gym, as for the hotel (+) fantastic gym (+) gym- excellent, breakfast- excellent, room comfort and cleanliness- excellent (+)clean and modern hotel, excellent breakfast, really well equipped gym, helpful staff, shuttle bus for airport pick up and ifema drop off (+) the gym is good with spin bikes (+) also worth mentioning that the toiletries were very good along with the hotel gym (+) excellent gym and super executive lounge which makes extended stays very enjoyable (+) room good but we were on the top floor so had no view gym really well equipped airport shuttle absolute (-) the gym is great but having the other aspects would be fantastic

did have a little trouble with the shuttle bus, they seemed to forget us on the first attempt

was excellent; if you are traveling with kids, there is a park next to the hotel

we were there just for a night close to the airport even had a free shuttle service the lobby bar was nice with good beer and food service here too was

they could build a gym. breakfast is expensive when compared to the options in the area

food quality. room service

jaime was really excellent in helping us obtain a vegetarian main course and he was great at the bar too

would have loved to see more amenities like gym and indoor pool

food in restaurant could be better, didn t use it. be good to have poor bar food

room service, pcr tests available, etc

nice breakfast!

friendly staff and great room service

gym is very poor could be improve and wormer

40m2) - yummy varieties breakfast - kindness of the employees - unfortunately i didn't take pictures but the photographer

clean room and great ameneties. good breakfast and nice staff.

hotel was clean and they had a very nice selection for breakfast

wifi not working vert poor insonorisation in between rooms and room and corridor

the swimming pool was not available.

good wifi connection, spacious room and comfy bed.

fast check in a lot & big elevators ,free breakfast, with capuchino coffee.

the breakfast was excellent, with a good variety of options and everything fresh and well organized, a

express breakfast at 5am was not as the reception said

the bar area is very nice and welcoming

breakfast was funky

the pool facilities coud have been cleaner / better.

the pool is fantastic and the entire facility has so many extra rooms

pool available

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool was fantastic