we really would have been able to use the pool. we were disappointed it was closed.

and we had ants in our kitchen area

clean and quiet. also, a very good breakfast.

rooms were well equipped and clean, there was a great selection of food for breakfast

room was comfortable. the kitchen was nice.

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

the location, indoor outdoor pool and the bed was comfortable .

everything, the staff was friendly. the rooms are great, pool a plus, plus the location.

the pool was a really fun experience! would book again in the future

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

the fitness room looked really nice, and the onsite laundry was an added bonus

to relax, i put the do not disturb sign on the door, and room service did not knock

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the fitness room looked really nice, and the onsite laundry was an added bonus

the breakfast offered was great

breakfast was excellent as well

breakfast was even great

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

just fantastic if i could live there i would. breakfast, staff(all), just terrific

room was as stated . staff friendly and professional. great breakfast

restaurant on site & breakfast buffet. the fitness center is good too.

restaurant and bar connected.

should add a bar in the shower to hold onto

sufficient pillows; late check out option

small pool.

it was very helpful to have the driver(shuttle)and back from dinner.

very nice breakfast included

room was clean and nice. breakfast was good.

small pool

clean room nice and quiet breakfast plus a snack to awsome

i loved the room and the breakfast was terrific.

the pool was broken. the gym was set to 82 degrees. the rest was good

superb breakfast offerings

great breakfast

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

easy checkin, clean room and gym.

i like the pool the gym room and the cafeteria the bar section

pool could’ve been warmer and more towels

breakfast bar was fresh with big selection

beautiful exterior. nice pool.

convenience to our location for weekend and fab pool for kids

my love the pool area.

wedding took up the whole lobby and entire to the pool area

the parking lot curbs and sidewalks need fixing and could trip up older travelers

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

gym was adequate

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set way too cold and even with adjusting it room went from stuffy/hot flash inducing to

the breakfast was amazing. the hotel was very clean. personal was very curteous.

new clean and interior design beautiful. restaurant and bar connected to hotel.

nobody cleaned room service for over 24 hours. someone left a mess outside and nobody cleaned it

parking lot not well lit at night

it was convenient to where we needed to be. it had a pool and a small gym.

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62 degree on arrival, sour type smell in room

parking lot is in the back mostly with so spaces on the side

huge group of school age kids filled the lobby and hallways

plenty of free parking

location, breakfast and coffee, pool, gym staff were friendly

their pool is a decent size and our kids had a blast

parking was very accessible, inside pool a great advantage considering the weather, very comfy

no soap in the room at the sink or laundry bag in the closet 2

this was a very friendly hotel. the kids loved the pool and fireplace.

gym

pool and gym

frigidaire for people that have kids/ long staying

booked a room for our kids the night of their wedding

room size was good the location very convenient, the gym was a nice addition .

the breakfast was amazing and i loved how clean the room was

rooms were awesome and bar staff was so great and friendly

staff at check-in was nice; at breakfast, again very nice and attentive

pool only on the inside

granddaughter loves the breakfast and the pool

ordered room service it was prompt and the food was very good

clean pool and spa

the staff. desk staff the best, waitress overly nice though lol, bar tender very nice.

very safe zone for kids and elderly

bad service customer service, bar service

service, appearance, room, lobby and bar layout

pools , gym not open

love the late check out

very clean rooms. super comfortable beds. pool/hot tub very nice.

our room service orders got messed up a few times but nothing that was a really big deal.

a touch more shoveling on the sidewalk that went out to the parking lot to the left would have been perfect

gym could be better

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

food in the bar was exceptional

indoor pool was cold, didn't care for the location not in walking distance only driving no microwave in

kids were comfortable really enjoyed this stay

i loved the welcoming staff and absolutely loved the cleanliness the breakfast also was great!

my husband went to the gym and he said it was good

i was disappointed that the gym was closed other hotels make arrangements during covid

a few pieces of gym equipment

people are rude knowing kids stay there too

and they set them aside for us to pick up), easy check-in and check-out, comfortable, quiet, good breakfast

what kind of attraction for kids no pool no play

food was good at the bar and grill

we have adjoining rooms so we we close to the kids but with space

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was amazing, the room was clean, huge and comfy, we had room 114, near the pool,

the pool was open and by appt

crowded pool. needed to be let into gym every time to use it.

the bar closed at 10 pm on new years eve!!

heated pool and basketball court very nice for the kids

the gym was awesome

there was only one person working the kitchen and he was trying his best

i told the desk but a while later i came back down, those kids were still there with no adult supervision

staff was very friendly and bed and towels were totally acceptable, gym available

there was a gym

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

there is no pool, no gym, no restaurant or bar

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

the pool and gym was open

i had my four grandchildren with me and we had to eat in the bar area for

hotel was really clean and staff professional. nice gym and updated equipment

bar was closed till 5 pm

they gave me an early check in

it s very quiet. room service is fantastic, everyone s friendly.

location, great gym open 24 hrs, restaurant has good menu options although the menu is small

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

no choice but to deal with refuse to give us a refund was 2:30am and the music was still going kids running the hallway it was

hotel was great and the restaurant on the top floor good and nice bar and the manager was wonderful

early check in was no problem

always greated with a friendly face good breakfast buffet

the restaurant / bar was hosting a disco night that even guests had to pay to attend

i just used the frige in my kids room

an actual real breakfast while conveniently located.

the buffet breakfast was amazing, the bed was comfortable, and the room was clean

would have liked the pool to be slightly bigger and the gym to have a bit more equipment but was decent overall

reception, guest services, room, breakfast...

i went with my kids to enjoy pool and they were not able to enjoy it because the amount of outsiders

modern, pool, bar , room, clean , love this hotel

place was packed no parking available, one of your employees gave me his parkin spot

was great - i needed an early check in and late check out, and they were very accommodating

fitness roomtvs difficult to use.

room was ready when we got there, nice bar area, nicely decorated for christmas

the beds were very comfortable and parking was

old school customer service of an employee taking your bags from the car to your room and the room

when you have kids that's kind of frustrating

the pool was also nice

the room comfort and the pool and the lake area and the outdoors area to relax.

i did not have a chance to use certain amenities like the pool but overall had a great experience

there was also free parking and free wifi

the gym was closed and laundry not working right

breakfast

they now have a fantastic breakfast for guests

not eat breakfast there

didn't have hot breakfast.

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

large room with comfortable beds, gym was ok to be a hotel gym

the bar was amazing

our room was very nice, the staff were great, and the bar was great!

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

breakfast was good. front desk staff was rude

the breakfast was very sad compared to what we thought

complimentary breakfast is delicious and a huge variety of breakfast items

great breakfast.

good breakfast. great location.

property, the design is aesthetically pleasing, the colors are inviting and the kitchen cabinets are very nice

the gym and pool are a bit small. no toaster.

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

rolling table, the office chair, the kitchen, the living room area, the space well laid out

breakfast

the kids loved the pool

and it has a great pool that's very clean

the pool was the best!

the pool for the kids was a plus

very nice lobby. quiet area. the most noise i heard was from kids racing down the hallway.

comfortable rooms, beautiful pool and outdoor space, easy check in/out and coffee in the lobby.

pool was not working

didn't like that you can hear kids running up and down the hall

fortunately the college-kids werd not too loud

bed so comfortable. glen bar excellent service and food

the room is spacious and comfortable the gym is well

love the water bar downstairs the property is just beautiful

terrific gym, nice breakfast

awesome gym , with full amenity

on a weekday/school day, the pool was swarming with little children and their grandmothers

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing things there not suppose to while like 10 or more adults sat out on

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion the lobby became a little noisy at times because parents

i had two young kids who like to take their time

always go to the bar they have and each time the bartenders have been absolutely delightful to talk to

the breakfast menu was very rich in variety and the food was delicious

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

love the pool, because my kids were able to swim

good breakfast, perfect location (bus 167 takes you to port authority bus station in 20 minutes), very

used a room with a kitchen and a table

pool,gym,& starbucks w/in hotel

in particular, gym, pool, laundry were all great

not much choices and not kids friendly

would prefer a breakfast bar where i could quickly get my own items

only down side, is that you could hear the kids that where staying there running across the floor upstairs

the pool was closed. with covid restrictions being lifted, the pool should've been open.

also, if you have young kids it's best you request a room on the first floor as someone below us complained of my 2 year

the cleanliness and laundry site

me and my kids loved it

was a strong smell of cat urine by the laundry room

the pool was too small

you need an outdoor pool.

the gym was also a nice surprise - completely outfitted with all the equipment i normally use, like

their were kids running up and down the hall

pool is very small, could probably only fit two couples comfortably at one time

my kids and i loved our stay, so much fun with the indoor pool and the rooms were up to par

great feature was the 24 hr coffee bar the breakfast selections were awesome really surprised me

breakfast was good, my kids enjoyed making their waffles

quiet, clean, liked the pool and breakfast

breakfast, lounge, gym, pooi

lots of space to walk around and for my kids to run

lol i walk up to the bar and got one

room service did not service our room, breakfast was good but very expensive

only seem interested in room service when you check out to see if you are checking out or extending

the ping pong tables and pool table was a huge hit

it was alright didn’t like the pool was not working.

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress, unbelievable for this kind of establishment

my only complaint was the breakfast options weren't varied, however, other then that, everything was amazing

breakfast was very good

breakfast was great, family felt safe, we were close to stores so that was

kids loved pool

next i will know to ask about neighbors with kids

the bar is great and loved the house special cucumber gin infused drink

no room service for breakfast, television would turn off at will.

we walked over to the bar/restaurant and enjoyed a game of pool in the adult game room

clean and spacious rooms, free use of laundry room

kevin at the bar was phenomenal

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

unable to accommodate a late check out until the morning of

no capacity issues with the gym

parking is a little bit far from the entrance.

we are in a pandemic so a lot of the services weren t available like housekeeping and room service but that s not there fault

pool wasout of order. that was very disappointing.

the parking lot was series of potholes

snack bar by front desk has outrageous prices

i was shocked to get a $100 bar tab

handicapped shower was wonderful with a wrap around shower bar seat especially the shower power pressure was the best

the pool area was a little on the dirty side

property was beautiful. they staff was friendly. the pool and gym were great.

gym was supposed to be 24 hours but closed down at night.

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

food for breakfast wasn't amazing, but there were plenty of options

lobby can get loud late night from people drunk from bar drinks

not a whole lot to do in the hotel with kids, though

beds were comfortable, rooms were spacious, the gym was well-equipped and breakfast was delicious

great breakfast clean rooms great location.

loved the free parking on site

pool wasn t open and breakfast not included

in and evening bar staff were very nice

kids play on the hallway

parking fills up quickly

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

the parking and restaurant

high priority)

wifi dint work

expired yogurt for breakfast and got my kids sick

room very big. i don't use shuttle. the location was good for the competition.

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn t give us and they never came

full service restaurant and room service

it was farther from new york than i thought, but the shuttle was very convient.

i wish the bar at the hotel would of opened earlier.

the bar and lounge and breakfast. the staff was awesome.

clean, comfortable, quiet. nice bar in lobby area.

clean comfortable rooms, bar area, friendly staff

check in was pleasant staff very helpful offered late check out

i like the little bar that you had in your lobby and the staff was awesome

the cleanliness,the breakfast, the bar

the floor above had rambunctious kids that jumped and stomped until 1ish in the morning.

need to put the name of the hotel on the shuttle

breakfast was more than expected. we also used the shuttle 2 times and it worked out great

employees were very kind and the shuttle bus system was very convenient

staff, dscipline,pool

only they not give breakfast like they say

was excellent, free coffee and cookies, staffs were very kind, room was nice, pool was okay, price was reasonable

the gym was not only too small but none of the machines were working

pool area was freezing cold

my kids and i loved the pool

the breakfast is not included!

ii didn't eat breakfast.

didn’t have breakfast

clean and comfortable connected to a restaurant for good breakfast

no breakfast. tax was more than anticipated. staff were difficult to communicate with at times.

they could not get the washing machine in their coin-laundry repaired during that time

perfect location for trip to nyc with kids

the staff were friendly and the breakfast delicious

they don't have family rooms with small beds for kids , most important

breakfast was surprisingly really good, staff was nice and it wasn’t loud in the hallways there

the gym was nice - just used the free

starbucks in the hotel was a + supermarket and liquor store across the parking lot a + seating in front and back a + several parks and restaurants were very close 5 to

room service skipped our room we had to call for clean towels

loud kids, loud babies, loud tvs, loud in the hall

the parking lot was huge

central location, and nice sized suites with full kitchen.

my 4 kids and i loved the spacious suite we got

it’s nice there is a fitness center and pool

loved having the kitchen area

i also really enjoyed the fitness center- wide variety of equipment including a working sauna

breakfast was well stocked and tasty

breakfast was a little light but it was tasty

could be more variety at breakfast.. no bacon ,ud83dude22

breakfast can be a bit crowded if there are bus tours at the hotel.

the small gym was nice and not an amenity usually found in this class of hotels.

the breakfast had many choices, it was great for the kids. place was exceptionally clean!

i was looking for a full kitchen and it definitely delivered i was looking for a full kitchen and it definitely delivered

gym & room were both very clean

breakfast and the location was perfect to american dream and other restaurant's.

i loved having the entire kitchen

wish the pool had been open later, wasn't ble to take advantage of it of gym

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the baseball game

kids doing cannon balls and throwing footballs

rooms, staff, and the crossings bar and lounge made for a delightful experience

breakfast and drinks at the bar were wildly

of covid 19 the pool ,and gym was closed and they didnt offer anything for breakfast

the location is very good on public transport to new york city,,the swimming pool and the gym are the best

close to trains, even a cool little bar in the area

no pool. no gym.and no breakfast. fue to cov.19

recently upgraded and squeaky clean 2) friendly, courteous, and professional staff 3) good breakfast spread, and is included in hotel fare

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

we needed an early check in and the front desk made it happen and we truly appreciate it.

the pool for the kids

the water pressure in shower was awesome! breakfast was good. parking available.

no lifeguard, lots of kids being disruptive overnight