nice time n i like the pool...

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically leaning on our table as we ate

nice staff beautiful room. great bar and food.

the fitness room looked really nice, and the onsite laundry was an added bonus

great restaurant and bar as

the fitness room looked really nice, and the onsite laundry was an added bonus

to relax, i put the do not disturb sign on the door, and room service did not knock

nice lobby & good fitness room.

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

elevator was grimy and slow, the bar needs a bit of music

ac, tv, and wifi were good

com explicitly states that there is an active swimming pool and hot tub as well as breakfast - all of these services are not currently active

gym had everything one would want for a workout

had to use a kitchen dish towel tried calling the desk but the phone was dead snowed overnight and had long walk

fridge, coffee pot, dishwasher, tv with variety of channels, decent free breakfast

the staff were amazing, breakfast was delicious and the room was fantastic

lightning kitchen not working

buffet breakfast was great

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

the pillows, pool, hot tub, gym and comfort

very clean, nice gym, service is excellent

our room service orders got messed up a few times but nothing that was a really big deal.

staff very accommodating room service was very good

to have a drink at the bar

the pool was great and so was the hot

was no complimentary 24/7 coffee bar in the lobby its very disappointing considering it is offered at all other lower budget sister

clean pool and spa

only complaint really had to do with the covid precautions and the coffee bar was not

the kitchenette with the breakfast bar is very convenient!

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

full kitchen and decent sized living room

i'm also surprised it is still not a full-service breakfast menu and still breakfast in a bag

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

breakfast was even great

there was a small gym if you like to exercise

just fantastic if i could live there i would. breakfast, staff(all), just terrific

breakfast, staff and cleanliness

there was a gym

i totally understand the corona era and things being closed, but the pool and gym were still closed

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

there was gym and pool also office. as well as an in-house market .

the staff was amazing and super accommodating. everything was clean and the pool was great.

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

clean, great location, tasty breakfast, cute pool and very very comfortable

pool could’ve been warmer and more towels

easy checkin, clean room and gym.

breakfast could be better.

my favorite part is always the breakfast; also the coffee/tea bar all night long.

breakfast bar was great

the energy bar at the breakfast and the waffles were extra tasty

modern, clean, helpful staff, great breakfast.

they should put a bar in the shower for seniors.

spa tub in room

nothing i didn't like at this location,i can only speak for the spa tub room never had any other

room was clean. breakfast was good.

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best

early check in was no problem

we needed to have early check in to prepare for a funeral and they were very accommodating

the best part of my stay was the fact i got late check out.

very safe zone for kids and elderly

the gym was a nice surprise too

the room next to me kept making loud noises and the kids kept open and slamming the door

property was great, did not have time to check the gym but staff did offer it

very clean and very quiet nice service excellent service the bar and the hotel

the breakfast was excellent with plenty of choice the bar was welcoming with a wide choice

the breakfast was amazing and i loved how clean the room was

layout of the facility was a little confusing, for example i didn't know where the gym was located or the times it was open

clean, good hotel gym, nice comfortable rooms

pool and gym not open due to coved. other hotels in the area have them opened.

there was no breakfast, pool was closed, and the gym was also closed because of the pandemic

great breakfast

the breakfast and the location was outstanding.

room very clean, delicious breakfast

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

we had to go ask for xtra breakfast tickets for the kids

the breakfast is good and the lady who served the food for us was so polite

breakfest bar was very large, but some warm or cooked food didn't have good flavor as was expected

wish the pool was open but i get it. it’s cold lol.

the breakfast was good

room was clean and nice. breakfast was good.

cleanliness, friendly staff, excellent breakfast!

very nice breakfast included

parking

convenient location. good wifi.

the self parking option, and the gym, even though it was outside in a physically separate building

my kids woke up and had a hard time going back to sleep, and they usually sleep through anything

industrial chic design. free parking and wifi. nice location

has a gym and pool

nice place. really busy. bar and restuarant great place

was maintenance work on carpark which was disruptive to parking

i like the amenities of the indoor pool , gym & sports bar.

en the inconsiderate tesla driver who kept his car there overnight, even after it

heated pool and location next to mason jar

gym with new equipment

the pool was clean and the kids had a blast

easy to get to with plenty of parking

their pool is a decent size and our kids had a blast

no soap in the room at the sink or laundry bag in the closet 2

gym had no towels throughout the stay, and the pool also had no towels

beautiful pool indoor, and, last but not least, a laundry

the gym has state of the art equipment

pool and gym

pool was closed

great location, nice clean hotel, free real breakfast. best hotel for your money in the area

the pool was out of commission :( and the visit was so short ! can’t wait to go back !

was closed; which was one of the main reasons for us choosing the hotel, our kids were looking forward to it

food in the bar was exceptional

breakfast adequate, did not spend much time at hotel and did not use gym.

breakfast not included in stay

on our floor appears there are resident people occupying rooms and their kids when noisy they fight and big arguments until 0200 am still going on

i liked that it’s a good sports bar next door , and a mall across the street

straightened out room every day (didnt happen at hampton, nc) gym room okay

wifi worked fine (that is important to me) i will be

room was ready when we got there, nice bar area, nicely decorated for christmas

we were permitted late check out

fitness roomtvs difficult to use.

no room service after 10pm no good for late arrivals ..no lunch available during week

lol i walk up to the bar and got one

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room adjacent to the elevator

great location. decent room. gym and pool.

nothing to eat, and no room service

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

the eatery & bar were nice

would prefer a breakfast bar where i could quickly get my own items

location but my husband and i were going away for the weekend to escape the kids so we brought everything we would need

clean, presentation, snack area, gym. staff was very pleasant.

and just want to add a big shout out to the two gentleman working the breakfast may 17th and 18th breakfast room was so busy and they handle the crowd and demands for

breakfast with room. nice staff.

too much chlorine in pool

my 16th years old girls couldn't go to the pool do to new rules

also hot breakfast was good

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

the room service cleaners were just barging in the room, good thing we had the safety latch on.

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

facilities are fab! outdoor swimming pool in the summer was a hit for my kids!

indoor pool and gym , and a very nice

happy to receive hot breakfast in the am and the pool temperature was amazing

i was disappointed that the pool was not available, but that is beyond their control.

the gym was tiny

nothing the kids from above me were a little noisy but their kids it doesn't bother me.

were lots of kids in hotel and pool

gym

the pool and gym was open

lovely staff and very friendly bar staff

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice, indoor pool is kept at a

i like the bar in the lobby and the staff was nice.

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

a limited continental breakfast would have been nice. kids should been able to eat free.

bar in the lobby restaurant on site

coronavirus limits of facility as far as breakfast options and no gym or pool

the room was super clean and spacious, staff was terrific and helped us with early check-in and late check out, and there's lots of restaurants, movies, etc within walking distance

my room did not had a microwave and fridge and staying with kids that s a must have

location and parking

love staying at this hotel. they have a huge parking lot, easy access to and from highways.

eddie was so sweet & friendly to my kids & i

room service closed

clean comfortable rooms, bar area, friendly staff

clean, comfortable, quiet. nice bar in lobby area.

i loved everything. this is the best place to stay in the area, bar none.

the bar and lounge and breakfast. the staff was awesome.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

breakfast was good!

ac/heater worked awesome,clean room/bathroom, comfy beds, and the gym

floor by the laundry

shuttle available to take you into town

top notch breakfast

tv didn't work well, which is an issue with kids.

not a very good location the restaurant was closed and the pool is rather small.

the swimming pool is wonderful, as is the hot tub

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

limited room service

night there we were walking to the gym and the hallway smelt like someone was smoking weed the entire hallway smelled awful

expired yogurt for breakfast and got my kids sick

breakfast was no good need more like sausage eggs writs pancakes beacon

the wifi in my room did not work so i was only able to watch tv on my ipad using my mobile hotspot

clean and relatively new appearance. free parking. like food from restaurant.

clean and convenient. nice that’s there was a bar in the lobby to unwind.

best thing about this hotel is the rooms are clean, it has a bar and a place to eat after a hard days work

the pool was open and by appt

we were welcomed with joy and extremely taken care of at the bar and front desk

i love the pool & whirlpool! the hotel was clean & the room & bathroom was huge!

breakfast and drinks at the bar were wildly

there kids were jumping in

the bar was over priced and the restaurant worse for the quality in either.

rooms, staff, and the crossings bar and lounge made for a delightful experience

laundry facilities

a small pool for the kids

the kids loved the pool

the room was great the staff was great pool area clean the gym was great

location, the lack of room service, the price of the food which did not match the quality at all, but we had to have it

only to find out that they rent out the pool out to a kids camp and we could not use it

a few guests whom were smoking marijuana outside in the steps near the pool area.

i really enjoyed the breakfast selection and outdoor pool :)

pool view

pool area is not clean, the floor is falling apart

pool shouldâ ? ? ve been open with regulations. gym being closed is necessary due to covid .

no breakfast

kitchen and view.

with a kitchen ( full refrigerator, hot table, sink, microwave) the bed is located on the other side of

had to go to the front desk for all items for the kitchen

the continental breakfast can be better.

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

large room with comfortable beds, gym was ok to be a hotel gym

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

staff rooms breakfast laundry

the room, access to laundry room, and fulfilling breakfast.

would have been helpful to have information in the room about pool hours, breakfast hours, local places to eat, etc

bed & breakfast

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for two adult's and three children as i had to wash everything we came with for three

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

terrific gym, nice breakfast

love the water bar downstairs the property is just beautiful

awesome gym , with full amenity

bed so comfortable. glen bar excellent service and food

like that they accommodated to the late check out

room was very clean up to date the shower was great the bar down stairs was nice the morning breakfast was amazing hot breakfast everything was fresh the

it’s hard when you travel with kids and an elderly parent to have to leave and try and figure out where to eat

the gym needs some of the equipment updated

and the breakfast bar is above average, the staff member tried hard to keep things fresh and clean

weekends kids ride free

i loved the pool gym and the complimentary breakfast.

valet parking, full kitchen

although in some states is legal, i didn't feel comfortable seeing that with my 3 underage kids

don't have utensils to cook or eat with in the kitchenette and only 1 frying pan

was amazing location 40 minutes away from city, staff so social, breakfast was good.

had a gym although i didn’t use it on this trip

location, cleanliness, gym, breakfast all great.

breakfast was great location great

rooms, pool and gym area are clean along with the entire hotel

the gym and pool are a bit small. no toaster.

hotel is very clean, the room, kitchen, bathroom, hallway, elevator, reception, breakfast

the size of the room was very large. didn't expect a fully stocked kitchen.

property, the design is aesthetically pleasing, the colors are inviting and the kitchen cabinets are very nice

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

the morning breakfast was very nice with multiple hot and cold options

hotel was beautiful. the staff was fantastic. great breakfast buffet and very clean hotel

the pool closed at 8 pm.. i would have liked to have had an later evening swim.

excellent hotel with a great pool, nice room and great breakfast!

the rooms were very big, clean and had a mini kitchen with sink, microwave and fridge.

they have a beautiful pool out doors with great seating areas

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

i had to detour to go up from side parking lot with luggage

breakfast was delicious location was convenient staff was friendly and professional.

staff is rude a condition did not work and the smell of marijuana to my wife and kids was absolutely disgraceful, but the staff did not mind is all ok

a gym, laundry room and easy free parking

i used the gym, as well, and it was clean and had quality equipment

simple but pleasant gym, although the weighing scale was broken

food for breakfast wasn't amazing, but there were plenty of options

great breakfast clean rooms great location.

breakfast is very good as well

staff is wonderful but most of all the complimentary breakfast was exemplary

the bar closed too early and the check in person was the one who made the drinks not very good

very clean, great location, good breakfast & parking

breakfast decent, bar at front desk nice, kids liked pool

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

it was farther from new york than i thought, but the shuttle was very convient.

easy parking just a few steps from the front lob

pillows were amazing, the parking was great

able to leave my car and get a shuttle to the city put this hotel over the top

would have preferred better breakfast options

don’t clean up around the mom's with small kids

i will not be going back to this hotel when i have kids

it was awkward eating breakfast at small tables or on laps.

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good for

in and evening bar staff were very nice

there's also a restaurant and room service

clean room , spacious, great parking.

employees were always smiling and helpfull, the bar and restaurant on site were great, room was comfy and clean

plenty of parking space and also a good location as long as you have a car to get around

i had to walk through the parking lot through wendy’s with my family which included my two kids

kitchen in the room

the yogurt bar was amazing

breakfast was great, family felt safe, we were close to stores so that was

the complimentary breakfast was not so great :(. maybe more options.

the pool was amazing and so was the gym

breakfast wasn’t as great as usual

pool was dirty, gym had no proper equipment

the staff was great! we had the pool and gym to ourselves.

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't have sanitation no sanitizer no rags nothing to dry my self even the pool doesn't have

comfortable accommodations. great fitness facilities.

was disappointed there was no pool with no reduction in the rate

big room, pool, free good breakfast untill 10am ud83dude0b

should has a free laundry plus the one there was not working right but it's ok

pool was closed and couldn't enjoy a nice swim even though it was one of the reasons we booked that

the gym was closed and laundry not working right

the breakfast was very sad compared to what we thought

great breakfast.

complimentary breakfast is delicious and a huge variety of breakfast items

breakfast was good. front desk staff was rude

good breakfast. great location.