gym

lovely staff and very friendly bar staff

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food until

i like the bar in the lobby and the staff was nice.

they gave me an early check in

my room did not had a microwave and fridge and staying with kids that s a must have

i loved room service

friendly staff, gym well stocked and open 24hrs, restaurant and bar onsite but not open for lunch

very clean, nice and relaxed gym and pool and the staff was friendly

location, great gym open 24 hrs, restaurant has good menu options although the menu is small

in at 2:30am, got to bed by 3:30am, and were woken by screaming children (who we believe were the kids of the manager) at 6am

and there's a restaurant/sports bar just

on our floor appears there are resident people occupying rooms and their kids when noisy they fight and big arguments until 0200 am still going on

straightened out room every day (didnt happen at hampton, nc) gym room okay

i liked that it’s a good sports bar next door , and a mall across the street

i feel the espresso bar also added extra value to the hotel as well

pool is closed.

the room was amazing and the bar inside was convenient

desk really good, i request early check in and she help me , and its really pet friendly hotel

i did not use the pool, sauna, gym or any other amenities so i can't comment

our room was very nice, the staff were great, and the bar was great!

large room with comfortable beds, gym was ok to be a hotel gym

they have an ok gym

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

service, appearance, room, lobby and bar layout

the gym was a nice surprise too

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

gym was small, but they always are

very safe zone for kids and elderly

gym could have been bigger

the gym and pool are a bit small. no toaster.

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

people slamming weights in the gym at 6 am, shaking our room

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

have been told room was next to the hotel laundry at time of check-in

bar did not stay open for drinks at night even on a weekend which i thought was odd

room service

i was staying with my wife and kids

no free breakfast

definitely with a big family with little kids

i love that they have rooms with a a kitchen

room is excellent, has a kitchen.

i had to walk through the parking lot through wendy’s with my family which included my two kids

pool was closed

the breakfast was amazing. the hotel was very clean. personal was very curteous.

the breakfast was also better than most hotel breakfasts

breakfast was perfect. location very quiet

the energy bar at the breakfast and the waffles were extra tasty

gym was adequate

there is an indoor pool and gym

the indoor heated pool should be any time, not close at 10pm.

easy checkin, clean room and gym.

the whirlpool tub.

friendly staff, ease of check in/check out, clean room and great breakfast

the pool area and the gym equipment could have been better.

the yummy breakfast:) and 24 he open gym

also, the pool wasn't open due to covid however the even smaller gym was open

the laundry area has one washing machine

complimentary breakfast

the full kitchen

and my family loved staying in the suite with the spa bath and kitchenette

breakfast faboulous

the room excellent love the kitchen with everything in it felt like home

loved having the kitchen area

staff, dscipline,pool

breakfast can be a bit crowded if there are bus tours at the hotel.

could be more variety at breakfast.. no bacon ,ud83dude22

breakfast was amazing ud83dude0d

breakfast crew kept things well stocked

the gym was small but got a great workout. great meeting room.

gym & room were both very clean

pool could have been a little warmer

friendly staff. free daily breakfast.

the pool would have been a plus

complimentary breakfast could have been better. slim selections. no fruit, no juice.

love the water bar downstairs the property is just beautiful

bed so comfortable. glen bar excellent service and food

awesome gym , with full amenity

terrific gym, nice breakfast

use of the gym next door convenient bus to/from nyc

the breakfast is not included!

no breakfast. (ihop next door)

there was no breakfast offered but the hotel was close to the advent were we were going to.

-hop right next ud83dudeaa and great breakfast

thought breakfast was included but not

dirty bathroom with rusted shower bar no assistance with luggage

inside pool

second leg of our stay some kids were running through the hallway

i just wish they serve other meals besides breakfast

free breakfast had alot of variety of food

this location ticked off all the boxes, early check in was granted, rooms were clean and well stocked

on a weekday/school day, the pool was swarming with little children and their grandmothers

i had two young kids who like to take their time

also the snack bar in the lobby comes very in handy parking as well

low cost and the expensive service ud83dude09 and comfortably room with a gym and swimming pool all together wow

close to trains, even a cool little bar in the area

great pool for my girls and comfortable stay for my dog

there is a large waffle bar if waffles are your thing

friendly staff; clean, quiet and comfortable rooms; good breakfast. very nice place!!!

temperature of the breakfast dining room was a little hot and uncomfortable

the bar trended was very nice and talkative the pool room was very clean and well kept

pool and gym good size

pool hours wish it was open later and earlier.

the breakfast

the pool kept the kids occupied in between attractions

the pool had way too much chlorine. it burned my eyes and i didn't even dunk my head in.

friendly staff, gym 24/7, very nice breakfast, bus station 2 min walk

loved the free parking on site

kids loved going in the pool

gym is close.

facilities - a gym, a swimming pool, availability of a washing machine

the gym was not only too small but none of the machines were working

maybe it's because there seemed to be a lot of kids around

amenities- great-breakfast was phenomenal-making waffles was fun-there was a very large selection(fruit, hot and

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

they comped our breakfast, settled us in fast and took responsibility

the kids loved the pool

very safe convenient location; exceptionally clean, nice indoor pool area, friendly staff.

the fact that it has a pool and hot breakfast really helped

location, the lack of room service, the price of the food which did not match the quality at all, but we had to have it

did not have breakfast. location was fine.

prices for breakfast was a bit steep. rip in the sheets.

it took a while to find someone to serve us for breakfast

i didn't get breakfast.

wi-fi was only free if you were a rewards member. there was no continental breakfast.

took my kids to american dream and this hotel was 7 minutes away

brought my kids to this hotel after a family day out

my 2 kids and i had to stay in my friends room

the hotel bar was closed at 10 pm and there was no wine or beer available

then we were watching a movie with the kids and all of a sudden the power went out in the room

breakfast was good. front desk staff was rude

great breakfast.

complimentary breakfast is delicious and a huge variety of breakfast items

good breakfast. great location.

the breakfast was very sad compared to what we thought

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

not a whole lot to do in the hotel with kids, though

simple but pleasant gym, although the weighing scale was broken

like the breakfast they should be a little bit more for other people like kids

not much to be honest - the gym was okey for a hotel this type and the room was clean.

free ev charging was great, convenient, and a lifesaver (perhaps the best part of the stay)

the shuttle to the city.

the gym smells super musty & moldy-so i had to get a gym pass to a nearby gym and pay uber to get me

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn t give us and they never came

i wish the bar at the hotel would of opened earlier.

shuttle to the city. closeness to the highway.

old school customer service of an employee taking your bags from the car to your room and the room

the kids loved it

we were permitted late check out

was great - i needed an early check in and late check out, and they were very accommodating

room was ready when we got there, nice bar area, nicely decorated for christmas

the shuttle was an added bonus. the drivers were very friendly and helpful.

room service did not pick up the phone

the breakfast,service n attention was so good

like there's a bar and i don't need to go far away since i have the kids

wifi for the tv was horrible

the gym was nice and had a peloton bike which was a nice touch for those with accounts

i loved having a bar and restaurant open

clean , practical. the swimming pool & the gym were good .

loud screaming kids in pool at 1000 pm - while adults were trying to enjoy hot tub

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

bigger swimming pool for the kids

the gym

the gym did not have any wipes/sanitizer to wipe equipment down

gym was a good size and plenty of free weights as well as a cable stack as well

there were kids running the halls so it got a bit loud.

the breakfast choices were amazing

breakfast was really average. there was no water in rooms, had to go to the gym to get water.

breakfast was fine 1st day need to vary menu

the laundry was out of order during our stay which was inconvenient

the breakfast was good and had a fair share of options

plus free parking

room service is done every three days, but somehow they missed the third day and had to wait for

our room was clean and comfortable and we would stay here again with our three kids

breakfast location and room service

gym closed. paper plates and cups and plastic cutlery for limited breakfast

i also liked that i could use the gym as well

location is good and pool

also the bar was good

breakfast was good. pool table was a great addition

the gym was clean and well equipped

staff, clean room, really close to the bus stop to go to ny, is 8,50 adults and 3,90 for kids 3-11 round trip

clean and comfortable! nice breakfast!

everything. the breakfast stands out more though.

perfect room and breakfast

fitness center closed and used for storage

coin laundry available

near transportation 1 min walk to bus stop to ny super clean room service

free parking in a garage

she went above and beyond to make sure i got all information i needed with parking situation

the only thing i would say is maybe the parking situation

the swimming pool was a hit

breakfast is included in the daily rate, and there is a bus stop in front of the hotel where a bus

breakfast was superb

small pool

loved the free parking, indoor pool, glass elevators through the beautiful lobby, very large room (2 room king beds), free

only thing was that the pool water didn’t look clean it was very cloudy that’s the only thing i had a problem

very close to american dream mall beautiful rooms and very cleàn love the kitchen

rooms, big bathroom, all the facilities on the kitchen, restaurants around,very calm and comfortable

there was also a laundry room for hotel guests and an indoor pool

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or waffles or cereal also coffee yogurt

breakfast was great staff very friendly and room very spacious and comfortable

shane at the bar was amazing

hotel employee at the bar was amazing

friendly staff, at the open style bar made it easy to talk to them and other

the room was clean my kids had fun

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

prices at the restaurant and rooftop bar are very reasonable for the area

it had a restaurant, music and the rooftop bar had an amazing view of the city

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and knowledgeable

room having a full kitchen, all kitchenware has to be requested at front desk

the rooms are big, clean, and have a kitchenette

room with a living room and kitchen

also there is a laundry room makes you feel you are at home

could have a better breakfast

safe, clean property, secured entry from parking garage

ristmas, new year, thanksgiving ) because no room service assistance due to holiday

to uptown via gw bridge or mid-town via lincoln tunnel 1 bed flat with basic but all necessary kitchen set up comfortable space for a family of 3 travelling with a car tax efficient shopping in

i also loved the full kitchen

the breakfast and the cleanliness of the room

would love to have the breakfast included in the package

breakfast was a bit expensive. no onsite or nearby restaurant. had to go over highway

we used the pool and hot tub the first night, and both were very clean

loved having the pool and hot tub after a long day of travel

anna expedited an early check in for me

the parking lot was series of potholes

everything was ok. however the parking was a little bit too far.

pool closed.laundry without detergent.

the indoor pool could've used a heater

gym & pool closed

it was a shame the small restaurant/coffee bar wasn’t open for longer, but there were plenty of eateries nearby

thought the breakfast was expensive

the beds were so comfy! and the pool was the perfect temperature!

their laundry in very nice

rooms are clean love the bed and love the bathroom and love the coffee in the morning i love the bar was able to drink at

and we had ants in our kitchen area

nice to have kitchen facilities - and i was upgraded to suite, which was a bit more comfortable.

more choices for breakfast

fridge, coffee pot, dishwasher, tv with variety of channels, decent free breakfast

enjoyed staying at the residence and having that kitchenette; makes things so much better

gym was supposed to be 24 hours but closed down at night.

handicapped shower was wonderful with a wrap around shower bar seat especially the shower power pressure was the best

the pool

i knew the gym and pool were closed

year to get away to relax and to go swimming but due to covid couldn't experience the swimming pool

feel with a full kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area built within which is free of charge; a small computer area is

enjoyed having all the amenities in the room & used the gym while i was there with my girlfriend

there's gyms and laundry downstairs

clean free laundry gym

the in-room kitchen made meals easy

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

room was clean very nice staff nice business center and gym

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

it was good! gym was perfect for me. great size. the

there is a gym on 0 floor

the kids like the pool swimming in december

there was gym area together pool and i like it

my kids had a lot of fun

the cleaning! room and bathroom are new. pool clean!!!

- we also loved the laundry room for guests on the 9th floor, real good price and they sold everything to do it

very clean, descent breakfast. staff super friendly.

hotel is very clean and includes breakfast

great staff, nice room, good breakfast

love the breakfast

the beds were comfy and we were allowed an early check in which was great after a night of travel

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

gym, amazing beds, clean, beautiful design, safe

gym is good enough

and gym is part of hotel

their pool was nice and warm and the hot tub was warm warmer

great breakfast

the staff was helpful and kind. great breakfast.

the breakfast was excellent with very helpful staff

the bar was also exceptional as well

property was in a nice location, kids enjoyed the pool.

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

awesome lounge and bar on premises

everthing the pool,bar

nice time n i like the pool...

the reception is on the 6th floor and so is a bar with a lovely view

live the view and that i can bring my fur kids

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

no coffee from bar; very noisy bar fri and sat evenings

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

lots of space with the kids

there is shuttle bus service from the hotel to times square, it’s super convenient

one turn off is that the above room had kids running around for hours until 2am and the hotel staff couldn’t do anything

shuttle to airport was very helpful

easy access to the city. shuttle is great for airport and event.