parking was ok

full service restaurant and room service

hot tub and gym closed

it was farther from new york than i thought, but the shuttle was very convient.

the full bar tv and breakfast buffets was amazing

rooms clean. desk service excellent. the food at the bar hot,fresh and delicious.

also the room had a lovely appointed kitchen area and yet no cleaning substances were available for cleaning cups and other untensils

not much to be honest - the gym was okey for a hotel this type and the room was clean.

it was myself (female) my mom and sister and my the kids (2 kids which are female) so you can see my dilemma with not having enough to wash all of our

food for breakfast wasn't amazing, but there were plenty of options

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

there is a gym on 0 floor

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

room was clean very nice staff nice business center and gym

it was good! gym was perfect for me. great size. the

great design, comfy beds, great gym

the gym was decent, the tv in the room had a good selection

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

gym is good enough

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

kitchen

room was huge and it had a full kitchen which we didn't use but very nice for long stays, i will definitely stay there again and

excellent room, service, breakfast and ease of parking

love the pool, because my kids were able to swim

good breakfast, perfect location (bus 167 takes you to port authority bus station in 20 minutes), very

amenity's, (gym,pool,and hot breakfast,) were great along with the very helpful staff ready to help at all

i had two young kids who like to take their time

to the bar to have a bourbon, price was fine

location breakfast and staff and parking was amazing

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

large room, clean, good bathroom, nice lobby, free parking

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

the facilities were good,laundry ,intrent,and business center open 24hr

probably need to equip the gym better and consider water as a value add service

bathroom beds small tv with barely any channels to watch on tv small gym and pool wasn t open

terrific gym, nice breakfast

the room is spacious and comfortable the gym is well

bed so comfortable. glen bar excellent service and food

use of the gym next door convenient bus to/from nyc

awesome gym , with full amenity

no hot breakfast

pool was dirty, gym had no proper equipment

maybe it's because there seemed to be a lot of kids around

we also enjoyed their covid friendly pool

kids were disappointed

very safe convenient location; exceptionally clean, nice indoor pool area, friendly staff.

no indication that gym and/or restaurant would not be open

convenient location and pool for the kids

the kids loved the pool

the pool for the kids was a plus

was a very important part that needed to be inside the rooms, especially if you have babies or kids

good gym, rooms are fine

no room service from the restaurant or coffee in the room refills.

such an inconvenience if you have kids the moment they wake up, they want breakfast

bar none not only is the hotel situated above the apollo, but it s also within easy reach of six

comfortable and great breakfast every morning plus it has a gym on 2nd floor

everything at the gym was broken

didn't catch the names of the other staff but all were very helpful and my kids enjoyed talking to them very much

we loved taking the bus to the nyc, it was very convenient and sojo spa is right down the street

no pancakes or waffles were offered, so the kids were a little disappointed

this place deserves a hookah bar as well.

music was also loud in the gym area

breakfast was excellent and convenient

under the gym equipment you could find lots of 'teasures' the neighborhood it didn't seem very safe

the hotel's restaurant hosts a lively bar with djing on weekend evenings, which is a welcome addition

the on site laundry facilities were a bonus

hotel is amazing, great gym area, nice indoor pool and the rooms are huge

offering mediocre at best and bar is poor

beds were like a home away from home, the pool is heated and they have no problem turning it up for you, close to lots of stores, bar located

i payed 4 breakfast but that man told me that i have only 2 and i have to pay 2 more if i want my kids eat

i like the lobby and the breakfast and the gym was nice

lady at breakfast was very rude and didn't even know english

breakfast was good. the room was roomy and beds comfortable.

i loved everything i slept through breakfast

little difference in breakfast from time to time

proximity to the subway station, crunch gym next door & dunkin donuts across the street

gym far away on 2nd floor

wish the drinking water was not in the gym since it locks at night, i wish it was in the cafeteria area

loved this hotel - the opera house hotel is a hidden gym in the bronx new york area

big rooms clean good breakfast.

plenty of breakfast

the breakfast choices were amazing

the breakfast was good and i like that there was a gym on site

breakfast and noise reduction

breakfast, comfortable room, clean

we were able to get an early check in and were given two beds when we asked even though we had a king reservation

historic building, valet parking, spacious rooms, good restaurant, decent gym, close to

no refrigerator/mini bar in room.

if cocktails could be ordered from room service.

never could get our private browsing service to cooperate with the hotel's wifi, so we had to go to a nearby starbucks to do some financial transactions on our laptop

22 days of pleasant stay in a comfy room with a partial kitchen with flattops, microwave oven, full cuttlery, etc (room 232) (+) we had a kitchen, apparently (-) also queue in patisserie for breakfast could be long, although our room had a kitchenette there were no plates , mugs or cutlery and no way of washing up (+) the hotel does not provide breakfast, and they don't have a kitchen/restaurant (so it seemed to me) (+)room had a small kitchen which could have been useful, though we did not really use it (-) one of the rooms was equipped with a mini-kitchen and microwave but there were no cups, glasses, plates or utensils provided

also was happy the bathroom sink had a good stopper for doing some laundry

the wifi for our 4 day stay was totally unreliable

the 10$ coupon for breakfast was fully satisfying

convenience of bar and delightful french breakfast/bakery next door (vouchers included), delightful staff, great (+)location, room, amenities, staff, hotel character, breakfast / bar vouchers (-)wish there was a few more onsite food options. but looks to be renovating the bar space. (+) the staff was very friendly and the bar area was cool and spacious (-)both the cafe and bar could be open a little later. (+) the bar is nice and offers live music on thursday

a 2 night stay, especially considering the bar/cafe was separately priced and we didn't use the gym

gym could do with an update. breakfast was a bit average

gym needs updating and had some mold and rust on equipment

hotel is great!! lobby area bar is fab. bed is super xomfy

the gym needs an upgrade.

also no fitness

cozy bar with live jazz and nice cocktails

looking forward to going back once the bar and kitchen are open

i was alone with a 7-year-old so perhaps the staff assumed i wouldn’t be interested (or maybe kids weren’t allowed, understandably) but i would have liked to know more about for future visits

but it’s no big deal, there is a little fridge and kitchenette area in the room and lots of bakeries etc

it’s a shame the bar is closed.

our kids are 20 and 17 and it was not easy finding hotels that had the space as well as a kitchen

also the laundry room

laundry available on site was an added bonus

the gym

room service staff didn t recognize that we are four in the room even we informed them several

the kids loved it

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

was great - i needed an early check in and late check out, and they were very accommodating

wifi worked fine (that is important to me) i will be

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

our room was very nice, the staff were great, and the bar was great!

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

they have an ok gym

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

we did use the gym however which was open

facility has a gym with a locker room, dry and steam sauna

the laundry room only had two washers, and two dryers

excellent gym

they have guest laundry(not listed in amenities), fitness center, steam room, sauna, downstairs (ll floor)

the gym and pool are a bit small. no toaster.

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

had pleasant stay staff was polite breakfast was served on time clean kitchen area nice i will use this place

gym could have been bigger

clean, new, nice gym, good breakfast

ven though it was added to our charge as an ammenity

the pool area and plenty of parking

i wish they offered free breakfast as well

have to pay 17$ for breakfast per person when it was me and 3 kids that was absurd when i paid my money for my room i do not want to pay extra to eat this price

i had a road rage incident and the hotel does not have any cameras in the parking lot

seating in the bar area

practically a full bar in the room and the selection of treats was amazing

decor, staff and gym all classic and good

the bar is quite small so it is not always possible to find somewhere to sit.

coffee and pastries in the bar were too expensive.

the bar, cafe, and restaurant

the jazz bar was so crowded and popular we couldn't get in!

nice bar and restaurant

nice gym facilities (though small)

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

i had to ask for coffee capsules and water every single day despite having a daily room service and the valets at the door sometimes would open the door for the guests other times

room service and restaurant not very good.

blather sitting area and gorgeous marble and wood bar in room

and $50 for eggs and bacon room service made me realize i was in ny

for room service delivery could take up to an hour

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

drinks in the bar are expensive

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

the reception is on the 6th floor and so is a bar with a lovely view

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

the dumbbells in the gym started at a high weight

the rooftop bar and pool were a bonus

the pool hours were short 11-7. they didn’t have any ice machines which was kind of a shame.

everything was great, pool was very small but many hotels don’t have one so this was an added

loved the bar and restaurant upstairs

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress, unbelievable for this kind of establishment

really nice staff! great breakfast and nice gym set up.

the living area was spacious, as were the bedroom, kitchen, and bathroom, which made the stay feel comfortable and well thought out

pool was closed

breakfast, pool, the whole place was amazing

was clean but the bathrooms were terrible and dirty, also the staff were rude we asked for early check in online and through phone and when we arrived they said it doesn’t mean that you

didn't like they closed the pool on 4th of july ud83eudd28

clean, really good location, it has pool, sauna and steam bath inside the hotel, and u can use without extra charge, employees was

location location and an excellent fitness gym with a spotless spa and changing area

especially,i really liked the gym part which consist of seperate rooms for each types of sports

the pool area is not very nice and the water is very cold

could not get a seat at the bar for a light meal, which was full of non-hotel guests

only food available was room service or a small lounge area for hotel guests only

breakfast both in room service and dining room was plentiful and well presented

circle right at the corner of central park with excellent views from both the rooms and the breakfast/dining lounge

great for a family with young kids

is really big , wifi was bit slow , bathroom is big but get foggy after shower as there is not exhaust fan

wifi was sketchy and really bad. surprising for a hotel that otherwise was really great.

in nyc when i was first greeted the staff were so professional and positive, furthermore the room service and in hotel dining services were amazing

pet friendly, great gym/pool and has a great kitchen

the pool kept the kids occupied in between attractions

pool hours wish it was open later and earlier.

kids enjoyed the pool and gym

gym and pool were small, but enjoyable

the breakfast ending so early.

perhaps a barrier that only guests can go into

thing that i didn’t like was there was kids on the same floor i stayed on and they were running up and down the hallways and they

they have a bar that is open nightly

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

my kids were fairly disappointed but i understood it wasn’t their fault and they compensated me for

there was just one treadmill at the gym.

wanted to charge $100 for early check in so we opted not to

the pool has life jackets for little kids to use

breakfast is included in the daily rate, and there is a bus stop in front of the hotel where a bus

staff told me before 10am i hv to pay early check in 100 usd

is a great place to stay when visiting new york city plus it has free parking

housekeeping staff is amazing, the location is perfect for restaurants, and the starbucks coffee bar downstairs is very

near transportation 1 min walk to bus stop to ny super clean room service

she went above and beyond to make sure i got all information i needed with parking situation

wifi is not that great; it worked most of the time, but the procedure to get it working is not very

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and the other on the day saying they had no note of it

perfect for a family with 3 kids

we where coming from maryland to a family function and it was just perfect my 3 kids slept very well

shane at the bar was amazing

pancakes we're little kids frozen pancakes for sure, there was no flavor on anything, can get better breakfast at any

the breakfast was a 5/10 the waffles were like i was eating bricks.

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car i booked and confirmed was going to the

used glasses left on the table since day one, old bed blankets and covers for the second kids bed

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

we arrived early and were able to get early check in

stayed in a 1 bedroom suite with our 2 kids

fitness centre was

breakfast was very good

happy to be there, the breakfast area was so nasty that it looked like a child party with 40 kids under 5

fitness center closed and used for storage

renovation pending bathroom was not cleaned when arriving fitness center was not available

every single one of them including the bar tender and hosts at the bar next door and are all time fave, jesus

no room service but i know that is covid related. hallways are a bit tight.

great location good staff, room service good

was fantastic, room service great, room upgrade pretty sweet

bar and barman good although didn't know how to do hendricks

spacious room the breakfast was superb the staff were quite helpfull and very kind the wifi was extremely

wifi was not great

the pool was good too; hard to get the kids out

wifi didn't really work

however, the wifi was down and one of the elevators was out of order

drink prices in the lobby bar were a little outrageous

great location, comfortable bed, room was very quiet, gym was well equipped.

was perfect room was very good with great bathroom lounge bar and general areas not as good as i would have expected

lounge, bar and general areas not as good as i would have expected.

i think the prices of the room service are very high !

breakfast in bed was amazing

also special mention to alyssa at the front desk, sait at perrine's breakfast and geraldo and tiziano at perrine's dinner service

actually included breakfast.

breakfast is always very good

the bar and restaurant were also both excellent

big rooms , great location and staff, room service and the food was good

food and room service assistance

gym, pool are great staff is making progress compared to previous

very attentive staff. wonderful pool and spa area

very attentive staff. wonderful pool and spa area

the view the bedroom the service the fitness center

cafe at the lobby only open for breakfast, the staff at the reception are rude i asked for late check out and one of the staff said

wifi on higher floor is unstable.

they could also put wifi in the gym because you have no service there and you won't be able to know if any important

my picky kids and i loved everything we ordered

the price of room service was incredibly expensive.

the gym is very well stocked, and the meeting rooms are ideal

excellent rooms very comfortable, pleasant atmosphere, excellent breakfast.

had to ask too many questions, would have preferred that information about the gym location and opening times and where i can get breakfast was offered at checkin instead of me

location and gym;

wifi is fast and free

room service was brilliant

free wifi that was good enough to be able to stream

rry in particular) and excellent facilities eg complimentary breakfast pastries and coffees were a really nice touch as well as the guest lounge

would not recommend their room service as the food was average

gym really needs attention

the restaurant and roof top bar was great too

the bar corner could do with a bit more light. i was a bit too dim for me.

good location. friendly staff. nice gym and a spacious bathroom. food was decent as well.

gym wasn’t on site and was instead 6 blocks away and we weren’t told

at night, i do not want room service dishes/smells in my room -- and that would not make the club sandwich available

cocktails in the bar arent what expected

clean rooms, decent size bathroom and room service was quick even at 3am with jet lag

travel to nyc frequently for work and the room service prices here are a bit shocking compared to other similar hotels

staff, although always polite, did not fulfill instructions given and the breakfast staff for room service were poor

at 11:00 on a friday night during fashion week and although there were plenty of people in the bar/ lounge area upstairs both the waiter and manager said they were closing

room service was very slow when it came to delivering a filled ice bucket to our room; however,

there is no free wifi

the iconic oak bar was closed.

we enjoyed the champagne bar , breakfast and proximity to bergdorf's and central park