needs more lighting in parking lot

they were very loud and let their kids run around and get loud in the hallways and in the center of the first floor area

the breakfast with the 'eggs your way' feature was a very nice feature

did not like that breakfast was not included and so expensive.

property was great, did not have time to check the gym but staff did offer it

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen and better priced then other bestestern plus hotels

the breakfast was excellent-a wider variety of egg options than

the breakfast is awesome and the woman who handles the breakfast works so hard and is truly wonderful

the fitness room was closed

room was clean. breakfast was good.

hot breakfast was great

just fantastic if i could live there i would. breakfast, staff(all), just terrific

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

breakfast was excellent as well

the breakfast should be until 10am at least for guest arriving late or on vacay

great breakfast

peloton bikes in the gym either had broken foot straps or broken screens

the pool was broken. the gym was set to 82 degrees. the rest was good

free breakfast, comfy beds, quiet and easy, free safe parking

breakfast and indoor pool

pool and parking

the suite was spacious and clean. breakfast was better than expected!

small pool

the breakfast was good

room was clean and nice. breakfast was good.

restaurant is very convenient, 24 hours gym is great

right off the highway and i love the free electric car charging station in the parking lot

parking lot not well lit at night

parking was tough and there was no direct access to the building from a parking lot in the front

it was convenient to where we needed to be. it had a pool and a small gym.

this was a very friendly hotel. the kids loved the pool and fireplace.

pool and gym

frigidaire for people that have kids/ long staying

lastly, the gym has dumbbells which is nice, but a number of lighter weights have only one dumbbell

all of our rooms (4) were on the same floor close to each other, i had a adjoining room for my kids

huge group of school age kids filled the lobby and hallways

clean and friendly stuff. rooms newly renovated. the breakfast was excellent.

the pool was closed during our whole stay.

room was very clean. pool was a nice amenity. breakfast was great too.

gym is small.

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the fitness room looked really nice, and the onsite laundry was an added bonus

nice lobby & good fitness room.

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

the fitness room looked really nice, and the onsite laundry was an added bonus

no gym no free breakfast etc

i just wish the kids was able to enjoy the pool a lil longer

location. buffet breakfast

we went there doing the winter so not much could be done about not being able to hit the pool or jacuzzi

the pool and sitting area was just the right size

the grounds were beautiful and the pool and outdoor sitting areas were great

love the room and hotel. bar and staff were great.

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

everything, the staff was friendly. the rooms are great, pool a plus, plus the location.

it rained the day before wish the pool water was slightly warmer

pool only on the inside

nothing. well, if the breakfast bar was open

the staff. desk staff the best, waitress overly nice though lol, bar tender very nice.

ordered room service it was prompt and the food was very good

room service food was terrible...had to return it all

gym was missing certain equipment that is usually found with the set

i was able to connect to the wifi easily

comfy beds, very clean, breakfast and free parking.

parking right in front, easy access to lobby, and bringing in luggage

wifi that was advertised for free and one of the reasons why i needed accommodations during travel

m, swimming pool, locker, hallway

had room service for breakfast

elevator was grimy and slow, the bar needs a bit of music

very friendly especially guy in bar on monday 16th jan

pool

early check in was no problem

breakfast was great.

didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead of the hot buffet breakfast

nice breakfast the next morning in a nice room

that they offer gluten free breakfast since i have celiac :) the bread is amazing wish i knew what the bread they use

surprised at the size of the accommodation, full kitchen, large bath.

the breakfast in the morning was fresh and had a lot of variety

there was laundry available, gym was nice, room was spacious.

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

pool could’ve been warmer and more towels

should be a no bare foot policy for access to and from the pool

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

there was gym and pool also office. as well as an in-house market .

staff was very friendly and bed and towels were totally acceptable, gym available

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

there is no pool, no gym, no restaurant or bar

breakfast bar was great

only complaint is that the website advertised a breakfast bar however it was not open

breakfast was awesome

breakfast & lounge

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

the breakfast is good and the lady who served the food for us was so polite

said bar and restaurant, was false, it was a nite club and only open 1 day , that was the only reason

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

breakfast buffet vouchers for

nice location, seemed safe, nice room, clean, incredible breakfast!!!

had the offered breakfast, bagels not the best and hard

my kids and zi couldn t sleep

i heard some kids, but i loved they mature eclectic vibe

the ability to do room service on line did not work limited channels on the tv to watch

the bar was fantastic and an enjoyable place to have a drink and chat or meet new people

the gym was nice and had a peloton bike which was a nice touch for those with accounts

crowded pool. needed to be let into gym every time to use it.

the swimming pool was fun for my families! we were here for a hockey event.

i loved having a bar and restaurant open

my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was amazing, the room was clean, huge and comfy, we had room 114, near the pool, they had a

very safe zone for kids and elderly

we needed to have early check in to prepare for a funeral and they were very accommodating

the best part of my stay was the fact i got late check out.

pools , gym not open

the gym was a nice surprise too

for the locals so we couldn't enjoy the pool until after 8pm which was a disappointment for our kids

the facilities are kept clean. the pool and breakfast areas were kept in perfect order.

for the locals so we couldn't enjoy the pool until after 8pm which was a disappointment for our kids

convenient parking

one entrance is through the burger king parking lot and is not marked

my kids loved the indoor pool

no free breakfast for third party guests!

morning breakfast

included breakfast and gym

specifically chose the hotel because it has a swimming pool

very clean and friendly staff great breakfast

i did not know that they had breakfast.

at all, and the bread-fast could have been better if they had waffle, pancakes or bagels for the kids, didn’t like that, wish they had more options for the kids

straightened out room every day (didnt happen at hampton, nc) gym room okay

the breakfast is really good. there are many choices.

pool was good

pool & restaurants closed because of covid

should has a free laundry plus the one there was not working right but it's ok

staff are super friendly and helpful, the property was very cleaned and comfortable, and the breakfast was more than expected

location and the look of the facility. on site bar ad eatery

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east of nyc, generous parking lot are just some of the

i had my four grandchildren with me and we had to eat in the bar area for

hotel was really clean and staff professional. nice gym and updated equipment

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice, indoor pool is kept at a

i like the bar in the lobby and the staff was nice.

room service closed

lack of restaurant, pool and gym were understandable do to covid-19

very clean and skyline restaurant and bar has excellent views.

no choice but to deal with refuse to give us a refund was 2:30am and the music was still going kids running the hallway it was

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

the kids loved it

it was a good value and the room service meals were excellent.

free parking

the kids loved it

the beds were very comfortable and parking was

comfortable accommodations. great fitness facilities.

only down side, is that you could hear the kids that where staying there running across the floor upstairs

kids running up and down screaming in hallway at night

the pool wasn’t working my kids were very sad, i choose this property for the pool

not much choices and not kids friendly

for example, i wanted to go down to the bar after a shower, and i wanted to wear slippers, but i didn’t find any in the room

my 16th years old girls couldn't go to the pool do to new rules

breakfast could start at 6am. and pool opens at 5pm

kitchen staff weren't pleasant

hassle to go across street to the sister hotel to use all of there amenities such as the pool and gym in the freezing cold

me and my kids loved it

breakfast was included and had an extensive variety of food and snacks

breakfast was great and other amenities were quite nice (pool and gym)

comfortable beds space for a family of 5 staff were excellent all of them breakfast excellent gymn facilities and they even had a

tv in the lobby was too loud and on the news while i was having breakfast with my kids

i wish the pool was open but its been cold so i understand why it wasnt.

complimentary breakfast is delicious and a huge variety of breakfast items

good breakfast. great location.

breakfast was good. front desk staff was rude

great breakfast.

the breakfast was very sad compared to what we thought

the pool and gym

breakfast selection was great; oatmeal with almonds/dried cranberries/raw pumpkin seeds, yogurts,

the rooms are comfortables. breakfast is acceptable. the staff is friendly.

self-laundry for guests - this is very convenient for guests traveling

location staff are friendly indoor pool gym breakfast

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

they have an ok gym

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

the bar was amazing

there were kids running the halls so it got a bit loud.

we had coffee and yogurts - good son had breakfast sandwich - liked it bar was good one night

gym was a good size and plenty of free weights as well as a cable stack as well

the gym did not have any wipes/sanitizer to wipe equipment down

the gym was also a nice surprise - completely outfitted with all the equipment i normally use, like

hotel was clean and the fitness center, pool and breakfast were all great bonuses

the size of the room fitness center breakfast staff

the pool was warm, staff friendly, and rooms very well maintained.

fitness facility was better than in most hotels

view of the covid situation i thought the breakfast buffet was very good and lots of choices

parking was additional

the pool for the kids was a plus

pool was super. location easy to find. hotel very clean.

main areas of the hotel aren't particularly inviting and the gym was too warm and the water cooler didn't have cold water

found the hotel very clean and the staff to be very friendly. used the gym and was pleased.

there was more water pressure out of the kitchen sink

clean, new, nice gym, good breakfast

property, the design is aesthetically pleasing, the colors are inviting and the kitchen cabinets are very nice

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

hotel is very clean, the room, kitchen, bathroom, hallway, elevator, reception, breakfast

lost in-room wifi for approx 3 days but was able to connect in lobby with the staff's assistance

there was a lot of snow on the ground yet only one shoveled area to get from parking lot to sidewalk that was not immediately visible, nor in a convenient place

wifi was included and the staff was very friendly/helpful.

staff in restaurant and bar were excellent

the indoor pool could've used a heater

room was comfortable

the breakfast staff was very friendly and helpful

rooms are not the cleanest bar was closed

convenient to the elevator, outside door, gym and bottled water

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

gym room beyond little room smelled

com falsely advertise free breakfast and pool and gym

gym was supposed to be 24 hours but closed down at night.

the staff was careing, nice rooms great pool and great surroundings i will be back

pool

they have a beautiful pool out doors with great seating areas

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

staff is rude a condition did not work and the smell of marijuana to my wife and kids was absolutely disgraceful, but the staff did not mind is all ok

breakfast buffet was $16/person.

breakfast was delicious location was convenient staff was friendly and professional.

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

the room is spacious and comfortable the gym is well

bed so comfortable. glen bar excellent service and food

terrific gym, nice breakfast

love the water bar downstairs the property is just beautiful

parking garage, location to nyc, clean, breakfast, pool and gym

low cost and the expensive service ud83dude09 and comfortably room with a gym and swimming pool all together wow

quietness, staff were very polite, parking in the hotel, fast check-in and check-out, gym open 24/7, the hotel itself is very

indoor pool was too cold for my kids.

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion the lobby became a little noisy at times because parents

kitchenette faucet head popped off (30-second fix, no big deal) strong fish smell in the hallway

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

they gave me a bottle of water and granola bar for my trouble

ev charging free breakfaststarbucks nearby

view was amazing staff very friendly and hotel comfy and kitchen had full size fridge stove pad microwave coffee maker desk anything u would need and a

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

staff was friendly, breakfast was good. the pool, outdoor patio, all very welcoming

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for two adult's and three children as i had to wash everything we came with for three

staff rooms breakfast laundry

the breakfast

was just beautiful and so relaxing between the spa and the wonderful rocking chairs i really enjoyed my stay only complaint was i didn t stay

the spa experience was inconsistent

there is a restaurant and small bar on the first floor

to spa from outside wasn t spa like

such a fancy property the pool is shared with the residences around the hotel so there is no luxury feel to

the mini bar kitchen was cute and the extra sink was a plus

bear mountain inn property is gorgeous and we had easy access to the spa and to the trails

i also enjoyed the bar it was very clean and the staff were very personable and engaging

location, view, spacious room, value. wonderful bar and dining.

my wife and i chose to eat in the bar, some staff members seemed inconvenienced that folks were patronizing the bar and restaurant

pool and management and team

breakfast was great with a lot of options

breakfast was great, family felt safe, we were close to stores so that was

pool was closed

kitchen in the room

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

shouldn't take kids in that area around that

clean,the staff was very friendly and the option of late night bar and restaurant my husband,the kids and i enjoyed the food delicious and affordable

breakfast area was clean, organized and very comfortable. coffee was great .

free ev charging was great, convenient, and a lifesaver (perhaps the best part of the stay)

the amenities such as the available gym, the bar/restaurant menu/food were great as well

the room service didn t come and clean the room

booked the room with wifi but my room didn't access to wifi

pool. staff. easy transportation to nyc.

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

gym is close.

parking was ok

a 10 minute shuttle bus from manhattan, this doubletree is double everything i look for

booked this hotel because they provided free parking

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn t give us and they never came

the full bar tv and breakfast buffets was amazing

large shower, indoor pool, sauna

the front desk staff and breakfast syaffy

love the facilities- laundry had a pool sauna and very friendly and helpful staff

there is a very small gym, which is better than no gym, but it is not fancy by any means

would have liked bacon with breakfast for the kids.

breakfast decent, bar at front desk nice, kids liked pool

kitchen staff very courteous friendly and helpful

staff is wonderful but most of all the complimentary breakfast was exemplary

there’s no pool the kids were looking forward to that

got to use the gym.

staff, dscipline,pool