good food and atmosphere in the bar and restaurant

the bar area and restaurant was modern and newly decorated

loved the room and bar area, the hotel was clean and we liked the decor

emaculate, lovely rooms, great bar and restaurant

food in the bar is very nice and responsible priced

lovely food and the pool area was so nice

high quality gym, pool, spa etc

the leisure facilities were very good with a big gym

dog friendly, lovely and helpful staff. spa facilities.

lovely hotel we couldn’t use the spa as they had a power cut when we arrived but no problem

this enough - every member of staff we encountered from the hotel reception, restaurant staff and bar staff were all so friendly and welcoming and went above and beyond without batting an eyelid,

we needed a beer bottle opener and neither of us had brought one so they collected one from the bar for us to use

the bar and restaurant area were lovely

breakfast was excellent

wonderful hosts offering well priced drinks dinner and breakfast

room service meal was cold.

checkout at 11, a slightly later checkout would be better so as not to rush breakfast

location, friendly staff, good breakfast, beautiful room

parking was easy to find

we ordered breakfast room service on both mornings, to sit and eat on the balcony

food and drinks in the bar were excellent, as was room service

from the spa experience, to the fabulous dinner, and then drinks in the lounge, it could not have been any

finally helen were helped re breakfast service & also afternoon tea

ambience, decor, staff, gym, cafe bar cafe and restaurant

we used the gym and they had cold towels waiting outside in a fridge which was a nice touch

friendly staff alot of choice with the breakfast

excellant staff, good breakfast, great coffee, happy days

from the friendly staff to the room and to the breakfast

40am, the breakfast room service

arrived very late, but both reception and the bar were open

what time did i want breakfast and where to have my breakfast

had a pizza late on the sunday night from the room service menu was lovely

the bar manager was genius - crafted my new fave drink - zero alcohol beer with a lime segment

stayed at this hotel before and all 3 male staff 2 x reception and 1 bar were very good

free wifi amazing value

little house with 2 bedrooms, a living room and kitchen

wifi needs to be boosted

good wifi

private parking

the separate bedroom in the family room, kids loved having their own room and tv

parking, check-in, room, restaurant, breakfast, check-out, all great

the gardens are fabulous and well kept, with plenty of parking

loads of car parking spaces

delicious bar meals and cheerful, courteous and helpful staff

plenty of parking including charging points

the wifi was good enough so i was able to watch footy most places i stay at don't allow this

bar shut when the bar was full of people

pool was open for family times so i took the kids, but those using spa facilities were consistently rude- moving my towels from chairs where

pool was a bit busy as it was saturday afternoon

the breakfast buffet though was excellent

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

noise from bar but stopped at 11.00pm

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the food in the bar could have been more flavourful.

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

comfortable rooms, great shower, excellent evening meal & terrific breakfast

not much seating in the bar side.

breakfast was amazing, staff were absolutely wonderful,nothing was too much trouble, masie was a

breakfast was exceptional

staff couldn't do enough to help a welcoming bar area for visitor's and locals alike, restaurant food was excellent and we

the exceptional spa facilities, the friendly staff, the restaurant food, the relaxed bar & the parking facilities

the bed was comfortable. the room service was excellent.

i loved it all, from the ease of parking to a superb and memorable stay.

the hotel didn't use spa or pool

wifi was terrible

staff were very helpful and having dinner and a bar available was great

early check in very comfy room

katie - reception was brilliant - from check-in to bar service to fixing television

inside the hotel ,the public toilets inside the hotel were like home from home ,drinks at the bar were reasonably priced ,the seating area out the back was fantastic, the room was the perfect

the new bar area

great atmosphere in the bar in the evening we had a lovely meal which was great value for money

excellent bar downstairs serving very nice food and a good choice of beers

friendly and helpful food was delicious breakfast was really good good selection of drinks in bar location was perfect for what we

we can't comment on the bar or restaurant as we didn't use it because we were with family most of the time

staff were very accommodations, allowed early check in so i could get ready for a wedding

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

warm welcome, parking and fabulous uneven walls floors and doors with huge character.

pleasant staff, central location, the soup and room service

room service was a nice touch

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

room service stopped at a certain time and this was not mentioned anywhere either

leaving to catch a flight and missing their first rate full english breakfast

the best spa in the uk with two swim up bars

the food was delicious & the staff were very accommodating re: room service & dietary requirements

fantastic spa and facilities great room and food fabulous

location,wery smart and great facilities and golf course on hand,very securre with own gate house and within a decent cab ride from train

the wifi is not secure

the parking was amazing and the landscape was better

lovely little gym. spotless hotel. great staff and great value.

great location, plenty of parking. very quiet. cleanest hotel i ve ever stayed in.

very nice reception and breakfast

the staff were efficient and friendly at reception, the bar and at breakfast

breakfast is an amazing choice of both continental & cooked & portions are good sizes

bar did not have bitter/real ale

we had evening meal and breakfast both meals were lovely , staff very attentive and welcoming .

room we stopped in was next to extraction fans for the kitchen

excellent wifi

parking at the front where it says pick up/drop off only, stiff door when trying to exit to the

re

moved into she bar for our desserts which was warmer

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

bar area was nice and had a good range of drinks

excellent food, staff, swimming pool/ jacuzzi/ steam/ sauna/ gym. nice big room, well lit, clean

noticed fun engaging activities around halloween - great if travelling with kids

was delicious, the pool, sauna and steam room were wonderful

ch needed

and ghds at no extra cost), room really comfortable, food lovely and breakfast table set up for kids which was themed for valentines

anyone) on check-in receptionist failed to authorise payment card so unable to order drinks or room service-

r staff asked numerous other guests if they d had prepayment authorised and none

room we stayed in was very clean, on arrival the staff could not do enough, room service was offered which was great

choice of continental and cooked for breakfast, meets everyone needs

there could have been a better choice of fruits and meats / cheeses at breakfast

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

the gym and spa facilities are fantastic

pool. and staff comfortable room.

breakfast pack gym and pool back in operation no daily rubbish collection

the fitness & swimming pool should be included in the price of your room and not extra most hotels don t charge extra

would be ideal for car parking for airport too we didn't know this before or would have booked this aswell as a

at weekends the evening dining is a carvery although there are good bar meals

the bar didn't have sky sports on tv when i stayed.

comfortable, warm, lovely breakfast, pool, good spa treatments, good value..

we also waited over an hour for room service and

parking on site which was large enough to accommodate a large work van

small gym and spa ok

nice clean pool area, good gym

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

leisure centre was really good nice pool and gym

rooms have been updated to great standard. kerry on the bar was a great ambassador for hotel.

(rebekah) there were no facilities such as gym, bar etc open due to the corona virus

i love the food the staff! and the ambience of the hotel. spa perfect that you have there all!

super clean, had a health part too and a gym. staff were awesome and super friendly

location of the hotel was perfect for me and the breakfast was great

gym and pool facilities good and theres free on site parking

nice pub, good breakfast

food in the pub was very good in the evening and the breakfast was superb too

was perfect the hotel was ideally situated away from the bar and the whole stay was wonderful food drinks venue was

when we asked for a late check out the staff we're very obliging

hotel next to really nice bar restaurant

brilliant for kids

pool great room service great

poor wifi

room service but had to pay 5 pound additional for the tray was charged 50 pound on arrival

lovely quality hotel with spa and we won an upgrade to suite and use of executive lounge, brilliant for one of them

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

i liked the hospitality and the interior decor of the lounge bar and function room.

friendly staff, cosy bar and a home cooked breakfast

had a g&t in the bar shortly after my arrival

there was a lovely young lady behind the bar and an older lady both of whom were extremely kind to me at a difficult time for me, thank you

right near the golf course for the wedding we were attending! clean and staff were great.

was mission impossible to get on the hotel wifi which was a total bummer as i had no mobile signal in my room

breakfast was perfect

comfortable room, nice bar and food. good staff. plenty parking

to access ev charger

on the plus side our kids loved their meals

breakfast buffet cooked for quite some time therefore the egg and sausages were rather rubbery lack

ally firm). room service was great

easy if location. very comfy bed. great early check in. helpful and professional staff

i was also charged a huge amount of money for a late check out

car park and the bedroom was far enough away from the main bar to not be an issue

ain), freshly cooked, dinner was also delicious and the entertainment and atmosphere in the bar couldn’t be better

couldn't be help however they allowed us to order food from the local takeaway and eat it in the bar and even gave us plates and

although it's part of a pub the bar is far enough from the room so you can't hear talking from the bar

nice staff, clean and spacious room and good breakfast

no reception for phone or wifi ... needed to go outside to make calls - very inconvenient

parking was not ideal

when we had our treatments at the spa they said they would be charged to the room

great golf course and practice facilitates

parking was some distance from the entrance

the wifi connection was not so great

at check in very attentive and informative, bar very friendly and laid back with an amazing dj subtly playing in back ground

good parking

car park was a little compact but had plenty of parking spaces.

the bar room is marvellous and quite unique, we had a lovely stay and will return

room service was good too

ate an evening meal there and the kids ate free which was a huge unexpected surprise, the bed was comfy and it was a huge room with a

the kids free packs on arrival started off the holiday for the kids

staff were really friendly & even gave the kids a pack with toys & gifts

ate an evening meal there and the kids ate free which was a huge unexpected surprise, the bed was comfy and it was a huge room with a

booked room with two double beds, hoping for one double and 2 singles for my kids

breakfast which starts early at 05:30 fast wifi great staff well equipped room quiet, despite the proximity to the

cozy room, fantastic room service and taxi to take us straight to our terminal in the morning

beds were really comfy and 4 pillows which was great, free wifi

an early flight so arrived hotel at around 10am but surprisingly the lady at the reception allowed us

loved the bar and restaurant it was very relaxing and the staff were friendly

bed, restaurant was good and kids ate free before 7pm

good breakfast, lots of choices

shuttle bus to terminal, the driver went above and beyond to get me to the direct entrance to the

served us and even though i was in a very stressful situation managed to cheer both me and the kids up and carried on to do so as we saw him through the day

instant decaf coffee at breakfast which was a bit disappointing

unable to access wifi in bedroom

breakfast was excellent and a great start to a long travelling day

excellent rooms. food excellent especially breakfast. beds very comfy all staff very helpful.

the kids room went down a treat with the children

one of the receptionists gave us a late check out for free to compensate us for some of the other staffs rude behaviour

room service was good too

in the lounge where there was a good choice of food, and a lovely conservatory overlooking the golf course

breakfast nice and kids loved the pool

don t answer the phone for room service

for ev charge is very expensive

good bar with comfortable seating

stayed due to the hotel having ev charge points

the bar are is very nice and we also had dinner there which was excellent value

comfortable well equipped hotel with a good bar and restaurant.

very comfy and room service very prompt

friendly staff, good facilities, large tv. excellent breakfast and evening meal.

breakfast included expensive for 1 night walls thin wolk up to kids screaming and someone hoovering at

excellent breakfast menu, really helpful and friendly staff

had room service which was prompt and tasty

fabulous evening meal & delicious breakfast. friendly staff. lots of parking.

excellent breakfast and the staff were very welcoming and friendly

excellent vegetarian breakfast, including oatcakes. lovely meal in the evening too.

excellent room, really comfy big bed and bonus spa bath was unexpected.

great location. excellent parking, rooms, food and service

and, considering this, the facilities are brilliant

parking was free because

bed was comfy, pool was nice also

room service were knocking on the door from 7:30am to see if they could service the room - check

overall lovely stay...love the spa too :)

excellent breakfast and convenient bar for later evenings

comfortable, efficient, good value, bar stayed open late for us.

restaurant and bar very nice indeed

maybe the gym could have been bigger

gym is modern with good equipment