bar man great staff thanks for every think

comfortable well equipped hotel with a good bar and restaurant.

gave us a late check out on return from our holiday before the long return drive to scotland

we arrived late around 3

was ok, location is good, ev charging was nice to have but was very slow and very very

nice hotel, friendly staff and lovely meals in both bar and restaurant.

additional cost for car parking as a guest

need to update the spa changing rooms, but i think that's on the cards.

great customer service and room service

room service never answered after half hour of trying so had to rush to get ready and down to

ev charger available. large clean rooms, reasonably priced drinks and very tasty food available.

the breakfast was great and the checkin was efficient

great room

parking next to hotel

breakfast was good with plenty of choice

great location, good breakfast and restaurant. plenty of parking. stay here regularly.

size car parking

noise from the bar and restaurant

we also had a main meal in the bar area, food was exceptional, great choices and portion size was big

fenced garden area for kids

no wifi working for 2 days which isn t good considering business trip

also the welcome card mentions room service available but no menu in the room to view what you can order

very clean, spacious, quiet room with friendly and helpful staff who even offered to do our laundry

property was beautiful and the staff helped us to organise a room service afternoon tea when we had family arrive with a small baby who was not feeling very

/ the park setting is lovely and the playground seemed to be great for kids

have liked a bar or some way of getting alcohol to the room easier

the owner even gave my kids a little toy at the end of the stay, they were delighted

at the door, warm and cosy atmosphere, great value for money, very clean, great location, no bar here but there was a small variety of alcohol stocked bottles/can's/spirits, i asked for a

would have liked the option to have a drink at the bar and breakfast in the morning

stay before the airport, everything was as described no problems at all there is a beefeater bar 15 walk away we went to which was

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

our room at 408 , tv not working not connecting to wifi ud83eudd2d

staff was very helpful, accommodated our early check in request which included club access and breakfast

good location and kids eating free in the restaurant is a great addition

in at 2am and juan was amazing, he made us feel so welcome and the kids loved their activity packs

super convenient for getting to the airport for an early check in

food and bar area were excellent

one thing i would have liked to see is steaks on the bar menu.

oh yeah, kids running riot in restaurant and main lounge areas of hotel reception

room service food was great

30 then if you have a late check out and a spa you

paid for early check in, on arrival the receptionist said we hadn't was a bit rude

baby/kids play area needs some tlc

location, nice rooms good food and kids playrooms

breakfast was amazing was worth paying for

staff were friendly and efficient and it was great to have such a good room service menu available

facilities were also brilliant with a bar, restaurant, room service and self service snack area

instant decaf coffee at breakfast which was a bit disappointing

parents before travelling to spain early the next morning staff were all welcoming and helpful, wifi was good just had to ask for password at reception room was spacious and clean

the kids room went down a treat with the children

there is no worth to pay for 0,5 hour wifi connection 13 pounds

swimming pool was a bit small

easy to access airport, clean, comfortable, great pool and restaurant.

the facilities were great gym and pool

to stay after along flight ,before returning home after a good night sleep ud83dude34 and lovely breakfast

bar always good

friendly staff, efficient service and free parking

shame you have to pay 5-00 to use pool and gym

30 , when we phoned for room service we were told it was 3

24 hour room service stops at 11 pm airport transfer driver was very rude

a 101 took me ages looking for room i had to ring reception and reception told me they don't do room service for breakfast i had to go down for mine and she brought someone else's breakfast to

the kids free packs on arrival started off the holiday for the kids

also has a well equipped gym

and breakfast was great selection expect for the croissants they weren t great

access to gym was unnecessary

it's a very new / modern building, very clean. gym and restaurant was nice

wifi wasn t free!

the standard of the hotel bar , restraint and staff were outstanding

i would definitely stay again and recommend friends and family to stay pool was added

wifi connection is terrible.

fantastic pool/spa

had food on room service. was ok but bit pricey for the quality.

original room we were put in was near the laundry and very noisy but when we asked they moved us and the room was

no room service after 8pm

the reasons behind it we did question why we were sent to the claret jug for meals where all the golfers eat

excellent service throughout both staff and facilities will be staying again and make use of the spa x lol this review is giving a sad face ignore it good times had by

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it until

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would recommend to friends and will certainly

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

there is a restaurant and bar and as a single traveler i felt safe

the man on reception was very helpful when we arrived and was kind enough to give us early check

choice of continental and cooked for breakfast, meets everyone needs

everything about the hotel was exceptional apart from not enough ev chargers

room service - phone was not answered after three times gave up and went to get a sandwich from

information in the room about accessing room service

parking was easy and convenient and there was outside seating to enjoy the weather

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

bar area was nice and had a good range of drinks

enjoyed a drink in the relaxing bar area

plenty of car parking

lounge and bar area was also excellent

isn t a complaint, but i wish someone had said something about the parking at the back of the building

twelve was lovely and the quality of the food i ordered for room service was much better than expected

issue we had was the bar had absolutely no juice at all for kids to have a drink or for mixers had to go to garage which was across the road

the staff were very helpful and friendly and the bar meal was excellent value for money

i was kept awake from 10pm - 5pm with kids crying, talking and singing

friendly staff, basic but clean and comfortable room, nice bar area and the food in the restaurant is great value for money as it actually is restaurant

friendly staff, bar open late

lovely quiet location; parking

the bathroom was up a small flight of stairs which i liked but wouldn't be suitable for young kids or those with mobility issues

good wifi, good shower, sky sports, free cookies and fluffy pillows ..

we took a drink in the bar / sitting room area before heading out to dinner

i was able to order from the full menu for room service, even though it was fairly late when i got there

the tv screens in the bar area

all staff the room and bar was excellent

clean not expensive good bar , room was as good as all the others we have stayed in

the bar is ridiculously cheap! it was also exactly where we needed it to be.

also, the staff in the bar area are very friendly and helpful

we actually had a fantastic night the atmosphere in the bar was great,food was great & the room was very comfortable

bar staff very friendly and efficient

could do with more staff in the bar & restaurant at peak times

food in the pub was very good in the evening and the breakfast was superb too

pub is excellent with good food and excellent breakfast

the bar is open on the ground floor and serves food as well

day receptionist very helpful with early check in

accommodating,let us check in as early as possible after kids had been up nearly 24 hours due to

very friendly staff, especially the super-efficient lady at breakfast who kept clearing away my plates (she knows who she is :-))

easy accessible access, very easy check in, great breakfast and shower facilities

great place handy for mottaram hall golf club

friendly and helpful staff, with free onsite parking

parking on site wasn t available but i found a free car park nearby.

parking quite difficult if there is anything else on

car park was a little compact but had plenty of parking spaces.

really close to places we needed to be at x lovely setting and free car parking added bonus

very friendly at front of house/restaurant/room service, room amazing-hypnos duvet says a lot about looking after guests, spacious free car

lots of parking, lovely building, staff & food was amazing. i would definitely stay again.

very friendly staff, the bar area is nice and the restaurants was spacious and relaxed

also good is the free parking, & having the side entrance makes it very easy to come & go

early check in but room not ready at 11

room service was quick and staff were very friendly

unsecure wifi.

parking is available

breakfast was 8 to 9

the spa facilities and treatments simply amazing

we were treated so well in the spa, reception, bar and restaurant

heated pool outside was to die for, then indoor pool was a great warm temperature, it was so relaxing to

could see how some people wouldn’t like the boystrous nature of the golf club but for me that added to the experience and introduced me to a whole new

loved the outdoor pool

the bar staff hadn't seen it so busy before, this place has a great reputation

a nice comfortable pub, with great bar staff

i went for a drink at the bar, and when showing my dis-pleasure at only one cider on tap , which was not one i like

sockets tripping off twice during the evening - this was quickly sorted when i went down to the bar to let them know

lovely bar area and friendly staff atmosphere really pleasant in the early evening and the meal i had was

enjoyed their omelettes for breakfast

were only too happy to help and really knowledgeable about the area too, we had a drink at the bar and sat outside after the long drive to relax before bed, the place is a 3* establishment but

separate charge for breakfast especially when they tried to charge more than stated on booking

bar manager was very professional but

breakfast and staff at all levels from cleaning and maintenance through to catering, bar staff , reception and management perform 100 per cent to ensure all your needs are met

parking very tight

that there was a bar and a lounge to drink in

here, special mention to david

parking tight

no lift no room service no bell boy

footsteps of kids running around late at night on the second floor making sleeping a bit hard

the selection and quality of the breakfast was exceptional!

facilities in the spa were perfect

delicious i had room service

lovely hotel, great rooms, very peaceful hotel. we had room service and the food was excellent.

drinks at the hotel bar were very expensive

moments at the bar was quite slow but not because the workers were slow, there wasn't many at the time

loud music from the bar but stopped by 11.30pm, quite happy with that as it’s a pub!

a key drop box maybe as i just left the keys on the bar as no staff were around in the morning

it was a very friendly welcoming pub, staff were so helpful and the price of the bar was great

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the staff were so helpful when we needed to check in early both

good value meal deal in the bar area

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

noise from bar but stopped at 11.00pm

there is good parking

good location , great gym , great staff

beds and pillows food was amazing in the restaurant staff were friendly and helpful free parking nice pool and spa

price of bar snacks

wifi was good, nice desk to work at plus an armchair and stool which was comfortable for watching

the bar stayed open later

great prices, short bus ride into centre. clean hotel, great bar and lounge area

restaurant good value good food, bar prices ok

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

bit disappointed the bar got closed really early

the breakfast was very nice and the staff was very helpful and nice

first night there was a french kids basketball team staying and they made quite a lot of noise till around 1am so kept us up, the

the fan in the room and the aircon in the main bar and restaurant

the beds was comfy by the pull out for the kids was spot on

staff were pleasant and helpful (especially the breakfast staff) room was clean and comfortable with very comfy beds and for the price we paid for

room service which was prompt, hot and delicious

great, free laundry services also

early check in

room service was brilliant

we had requested early check in and was led to believe would be favorable but different approach when arrived

we had room service and the food was spot on

nice bar with sports great background music and the food is very good

breakfast was fab

the haven t got a mini bar

super helpful, rooms large, location grey and room service breakfast was great, menu very good and food tasty

didn't use the gym or restaurant/bar so can't comment

missed the breakfast this time, but cannot wait to stay here again in the near future and have the breakfast

ayed here before and it was 10/10 and it still

clean and beautiful, rooms were great and very comfy, 24 hour gym was good too

was comfortable desk was great for working at wifi was stable breakfast was amazing restaurant staff were friendly and

early check in, comfortable room, and nice facilities, with close proximity to old trafford

reception, bar and restaurant staff and room service

facilities for families are excellent, the football pitch at the top of the hotel is perfect for kids and older family members alike

great for kids, football pitch on roof for kids to play, and fridge of treats for kids for free.

football pitch on the roof was the cherry on the top , my son sent hours up there playing with kids he just met

the breakfast was a little limited

ability to do early check in

reception helpful able to have early check in with being an ihg member which was nice

beautiful lobby, clean rooms and bathroom, good breakfast. discounted parking nearby .

the free hot breakfast was very welcomed and tasty with lots of variety

i chose this hotel as they have their own coffee shop, gym (both onsite) and massively discounted 24hr parking at euro carpark which is secure and very (+) gym (-)i didn't get enough information about the fitness room/gym. (+)the gym, had the opportunity to work out, i also like how the room was spacious (-)the gym and friendly staff and they complemented me and my boyfriend (+) gym was small but had everything you needed (+)i liked the access to the gym the room was very clean and the bed was comfortable (+) the gym was perfect, free wieghts , a cable machine and cardio equipment (-)the gym didnt have much equipment. (+) has a small gym and room was comfortable

property, modern and spacious, great bar area, bedrooms were nice and modern with plenty of room

thought that the drinks at the bar were very expensive compared to any other hotel i ve stayed in manchester

location early check in late check out breakfast bar/restaurant

the room service issue, staff told me different things which was confusing and not useful

room service was at hand if needed but wasn t used

comfy bed. good wifi

staff was very nice especially the bar staff who carried my drinks upto my room as i was struggling for no extra cost and a very

location, close to everything, clean, comfortable, room service

left leaflets about room service and after hours food you could order late at night but they didn t leave any

gym wasca bit warm

we did not smoke in the room, we are 40 odd year old farts enjoying a night away from our kids and work, we wouldn’t smoke in our home why would we smoke in a hotel room, this put us on

friendly staff. nice buffet breakfast. nice room

meal i had at the bar was really good quality and reasonably priced

light saving lights in the gym, especially when you are running on treadmill and they switched off, having to jump to side or

conditioning was also a bonus and meant i could get the room exactly how i wanted it :) also the room service was top notch and really efficient it

affter that they said some rooms were ready but there would be a 30 early check in cost

reception is always a joy so helpful and friendly . room service food was excellent

are really customer focused across the whole of the hotel, from reception, bar and restaurant, and rooms were kept tidy and clean by room staff

we expected it to be quiet on xmas eve & day though and used the on site facilities

arrived early as our original flight was cancelled and put on an earlier flight

also the wifi was virtually non existent

fantastic gym and great staff

breakfast is simple. the whole hotel smell nice

fi)

room extremely clean and spacious, great with kids as they had a bit of play space

he was so nice with the kids

complementary late check out as

the free wifi had good speed for browsing internet

the hotel also has fantastic facilities, including a well-equipped gym, and the overall atmosphere was relaxed and welcoming

reminded me of fresh laundry

in room early check in when available changed their toilitries and the shower gel smells like jo malone

bar in the hotel was fab

we were on the ground floor and the constant moving of laundry trolleys outside was rather noisy

e cleaning staff were super friendly but over

early check in! lush decor and polite, friendly staff who were clearly mad fer it

good: reception staff/check in process location for footie/quays early check in/late check out the not so good: bed comfort (concrete mattress) breakfast management

the bed was not comfortable. the tv was not working for the kids.

breakfaat was inclused which it was not when we stayed,and it would cost 13 pounds each so my kids had no

had scaffolding on our balcony, the work men started work early on bank holiday monday looking into our room and using loud tools

early check in from 7

everything was perfect the room the bed the staff the food the room service the entrance the drop off all was amazing also cloud 23 perfect and very

ol, executive lounge) we re all amazing and get what you pay for 100%

room in general was excellent, but the main highlights where the relaxing spa bath and how comfortable the bed was

that we had to pay extra for wifi

and very accommodating, enjoyed my staff and surroundings was superb with great views, my kids loved it too

breakfast excellent (and included in the room rate)

the orange juice at breakfast watery and the kenco coffee not very pleasant (otherwise breakfast excellent)

comfy bed, good breakfast, clean and cosy

breakfast was lovely with plenty of choice