staff very helpful let us have a late check out called taxis etc

hotel next to really nice bar restaurant

went out room after breakfast and the corridor was full of towels/bedding on the floor next to each room which was a

breakfast was of high standard very enjoyable and very filling ,the room was excellent very clean

comfortable rooms and fab breakfast in the morning

room, bar and restaurant service excellent

pool and gym facilities had a great selection to choose from and very clean and modern

very impressed with accommodation, and room service and food etc.

so stressful to fly at this time but they made my day so good i enjoied the pool in afternoon the gym with punching bag

brilliant for kids

o cheap

great location, on site parking

be great if there was room service.

everyone super friendly and food in the bar/restauraunt was great with a full kids menu

hotel was beautifully decorated our room was very clean and comfortable great choice for breakfast staff were very helpful and friendly will definitely stay here

nice bar restaurant and perfect location

clean spacious family room and room service with kids meals for

had to book for the restaurant but food was really nice and the kids ate free which was a bonus, overall a really pleasant stay

lovely and modern and kids eat for free !!

service was exceptional good, the hotel was super clean everywhere even smelt clean, great bar and lounge to relax, super comfy clean bed great size room even thou we was given a free

wifi, clean room with good view of runway

location, staff, breakfast, clean modern room with easy access wifi plus large flatscreen tv.

spa and gym facilities are free to use to relax before a flight

room service meal was very expensive and not very good

particularly with kids

wifi was extra. conference room ac struggled to cool the room.

room service was amazing. couldn't find fault. food was hot & taste good.

the gym was small but with sufficient equipment for a short workout to relax

the staff were truly exceptional as were their efforts to cater to kids.

gym

bed, restaurant was good and kids ate free before 7pm

early check in was not available but understandable all the same as they were fully booked the

we paid an extra 10 for early check in well worth it the breakfast wash lush thank you

modern, clean with amenities. the staff was friendly. the breakfast was very good.

that greeted us were very friendly and helpful as well (much appreciated after a long flight with kids)

lovely staff.! bar staff were so great as well!

was lovely but screaming kids kept us up during night when we had to get flight at 6am

booked room with two double beds, hoping for one double and 2 singles for my kids

due to our stressful journey they offered us a free drink each at the bar

booked room with two double beds, hoping for one double and 2 singles for my kids

pool. and staff comfortable room.

bar menu for the lighter diet, room spotless, all staff really friendly, ideal for jetparks 3 and

price of car parking

uk seems to have a problem with the idea of free wifi in hotels

room service was excellent

located for my needs, the staff were polite and professional, secure parking, reasonably priced bar and a good restaurant with a varied menu

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

clean not expensive good bar , room was as good as all the others we have stayed in

the bar is ridiculously cheap! it was also exactly where we needed it to be.

reception are lovely and cleaners and bar staff britannia hotels could not get any better staff thank u for lovely

playroom with toys and outdoor area for kids was much appreciated

and polite staff, very comfortable bed, fabulous facilities and great value for money breakfast

good location clean and tidy nice breakfast

the breakfast staff couldn’t do enough for us

very nice reception and breakfast

re

pleasant and helpful staff - they kindly accommodated a slightly early check in the hotel grounds are pretty and well

the kitchen had everything we need for family meals, with a large dining table

no streaming, no free wifi - tvs are older smart tvs but not internet connected

your own parking space outside the lodge

no bar but was one near by walk took ten minutes. taxi back cheap and very efficient

stay before the airport, everything was as described no problems at all there is a beefeater bar 15 walk away we went to which was

my husband kept rolling off the half collapsed mattress so slept in the kids bed instead and we propped up the mattress with cushions for my son and me

which serves delicious food at very reasonable prices - it's a family pub with a play area for kids

would have liked the option to have a drink at the bar and breakfast in the morning

couldn t connect to the wifi on my laptop

i enjoyed the restaurant bar and spa

staff were excellent, very friendly, great with the kids. pool facilities also brilliant.

the bed was comfortable. the room service was excellent.

wifi was terrible

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

loud music from the bar but stopped by 11.30pm, quite happy with that as it’s a pub!

drinks at the hotel bar were very expensive

lady behind the bar was fantastic really helpful and friendly

it was a very friendly welcoming pub, staff were so helpful and the price of the bar was great

moments at the bar was quite slow but not because the workers were slow, there wasn't many at the time

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

noise from bar but stopped at 11.00pm

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the food in the bar could have been more flavourful.

good value meal deal in the bar area

informal continental breakfast worked for us, and there was plenty of choice

due to us travelling from a distance they also allowed us the opportunity for an early check in, which was more than a lot of properties and companies have offered us previously

superior huge bedroom,comfy bar area,fab breakfast, good value for money. friendly staff.

were very accommodating when we needed an early check in to get ready for a wedding

with excellent facilities we booked an evening meal and the food was lovely ,followed by a hearty breakfast the following morning with plenty of

plenty of parking

shame the spacious bar was empty

a further touch is the temple spa products in the bathroom

all good. perhaps a gym or spa option.

parking was very tight ........

and helpful, good communication beforehand, room very clean, comfy bed, good shower, good wifi

good wifi connection in room

car parking very tight spaces

the mini bar had a good selection and room service breakfast was excellent

very cosy and welcoming, friendly service, lovely relaxed bar area

good parking clean room

menu only in the bar as restaurant was closed

overall lovely stay...love the spa too :)

room service menu was out of date and couldn't order what we wanted, however fries were served in a

didn't arrive till late so ordered room service, came very quickly pizza was lovely and homemade great

had a great meal in the bar and the atmosphere is casual and friendly

/ the park setting is lovely and the playground seemed to be great for kids

very clean, spacious, quiet room with friendly and helpful staff who even offered to do our laundry

elevator

it could have been a little cleaner in the room and we had no wifi in the room

all of it including room service

5 times herw before but this time no room service breakfast in bed offered no umbrella included or signature lion on bed like usual and

the breakfast was great and the checkin was efficient

wifi is terrible. dated bedrooms.

ev charger available. large clean rooms, reasonably priced drinks and very tasty food available.

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

for ev charge is very expensive

gave us a late check out on return from our holiday before the long return drive to scotland

comfortable well equipped hotel with a good bar and restaurant.

staff very attentive, nothing was too much trouble for them, excellent service both in bar and restaurant, especially rick and georgia in the restaurant ud83dude0a would definitely

clean hotel with everything you would need for a short stay, they even have a gym and swimming pool etc

modern design room, excellent bar food, friendly & helpful staff, the chance to bid for an

paid £10 for the room to be decorated as it was my kids birthday

nice hotel with pool kids loved and good bar and eating area so way great hotel for me and my two

room service options could be more varied

was very busy at breakfast time, not enough seating at the time we went down

had arranged for late check out when i checked in but a member of staff knocked on my door before that time and told

gym available as well

reception staff were lovely and great with the kids

staff were friendly and helpful for late check out

there is a gym but with not very much equipment.

breakfast was ok, but the tables weren t wiped and i would expect a bit more choice of pastries,

free parking and only 15mins from the centre. staff were more than helpful.

clean and tidy, nice bar and

room service for breakfast

the tv and wifi worked well

no room service

staff, large clean bedroom, ordered room service and the food was lovely, piping hot & arrived fast

the breakfast was great! room service was also great, and it was a perfect location.

to check in 2 hours early staff all very helpful , breakfast good free room upgrade great place to stay , this was our 2nd visit , and we we will

were second time in hotel football back after 10 years (this time with 2 kids ud83eudd70) absolutely love (+)football pitch on the roof was the cherry on the top , my son sent hours up there playing with kids he just met (+) facilities for families are excellent, the football pitch at the top of the hotel is perfect for kids and older family members alike (+) even better they have a roof top pitch for the kids to play (+)great for kids, football pitch on roof for kids to play, and fridge of treats for kids for free. (+)location complimentary mini bar and astro turf for kids on site (+)free mini bar football pitch on top floor hit with the kids easy walk to town and stadium (+)all round great experience for both myself and the kids (-)overnight stay for part of my 60 th birthday with the tour of old trafford from my 2 fantastic kids (+) the football pitch on the roof is great and all the kids and parents played all evening

staff we're fantastic attentive and happy to help, even when i rang just past room service time

food showers bar area and roof top football

ordered some food later at night in the bar area,

early check in, comfortable room, and nice facilities, with close proximity to old trafford

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

lovely bar and restaurant, breakfast was lovely

bar and restaurant - the food was exceptional, locally sourced and tasty

were informed that the coffee machine would be available in the bar from 11:00

had a g&t in the bar shortly after my arrival

hotel has a gym on 2nd floor despite previous reviews saying it doesn't

gym closed still :-( but it’s a good gym and should be open soon.

for a cheeky couple of nights away from the kids and even with covid the hotel and staff were

the breakfast is too expensive.

good breakfast buffet

lovely rooms with great facilities and plenty of parking

lots of parking

free wifi was a little weak in my room #9 kept dropping out

hotel section is also badly in need of redecorating/fixing up, and the wifi didn't really work

9) was very comfortable and, although over the bar and quite noisy at first as there was a works do below, turned out to be quiet later

i stayed at this hotel with my best man late check out perfect.

isn't actually a fault as such with the property but we had a family of very rowdy kids who loved running up and the corridor

and very accommodating, enjoyed my staff and surroundings was superb with great views, my kids loved it too

breakfast was so busy, not staff fault, just busy saturday morning, so things ran out quickly

brilliant customer service, breakfast was amazing

booked 2 single beds. bed's were kids size

the bar there is no menu for kids or even a kids portion size for what was on the menu

location very good food at restaurant decent breakfast buffet very pleasant staff (and early check

near the tram and lowry gallery great decor - relaxing lounge area lovely staff small but good gym

kids eat free for dinner.

showers were excellent, very clean, love the room service and marco white onsite

charging 10 per hour for a late check out especially to the occupant of a disabled room.

paid 10 for a pizza from the 24 hr room service menu and even collected it from the bar to save paying an extra 3

drinks in bar slightly expensive but happy hour helps. nothing bad to report

room service

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it until

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would recommend to friends and will certainly

great staff. nice bar and restaurant

there is a restaurant and bar and as a single traveler i felt safe

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

bar area was nice and had a good range of drinks

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

parking very tight

here, special mention to david

bar located at reception

rate and nothing else l can ask for more staff great very help full all staff in breakfast as well brilliant

my surprise, as it is a religious establishment) and a library

room was so hot i was please they did room service, but was shocked that they charged me 18 for scrambled egg on

good easy parking

ordered room service staff were a bit as if they couldn t be bothered paid nearly 9 for a tuna sandwich

the property is in a great location, with plenty of parking & friendly staff.

r staff asked numerous other guests if they d had prepayment authorised and none

staff, nice bar and restaurant, clean and comfortable room with good wifi

didn't use the bar or restaurant facilities but looked good from a distance

i like this place as it reasonably priced, near my office and the bar and restaurant are reasonable

the check in staff to the bar and restaurant and the night desk staff these hard working guys n gals are truly amazing can't

clean room, nice bar & friendly staff.

didn't use the gym or restaurant/bar so can't comment

still a good choice breakfast and good room service

like rhe service charge on room service when i'm paying a delivery charge to start with

modern - great breakfast and fast wifi. bed was super comfy

super fast wifi too, which helped as was there on business

location a bit out of the way. breakfast a bit expensive. especially with two kids.

for an early check in after 3:30 travel time and it was accepted 2nd room two single beds was accommodated

were exceptional in accommodating me for an early check in even when they were not able to commit when booking

great staff and clean hotel with good little bar and breakfast was good

staff friendly, helpful. room spotless. breakfast great value for money, lots of everything.

wifi didn't work

very friendly staff, the bar area is nice and the restaurants was spacious and relaxed

rooms didn t have climate control hard for international guests to access the free wifi

the wifi was weak and only just usable

no room service

room and breakfast were both excellent

the breakfast was very good with many options

conditioning was also a bonus and meant i could get the room exactly how i wanted it :) also the room service was top notch and really efficient it

gym facilities

location, staff, facilities, late check out.

location to center,gym and pool was really good

bar area was pleasant

gym and pool facilities

you could go the gym and swimming for free

friendly, helpful staff. lovely warm pool, sauna and fully equipped gym.

perfect location, excellent rooms, comfy bed and nice bathrooms. excellent gym and pool

his birthday and when we were on train i received message regarding our arrival time i request early check in and if possible for birthday boy some welcome in room and your reception staff call

was perfect, from the greeting at reception to th excellent dinner in the evening to the lovely breakfast, and all the lovely staff, all of which were very helpful

the swimming pool the staff were so lovely

ol, executive lounge) we re all amazing and get what you pay for 100%

the bar is open on the ground floor and serves food as well

did early check in around 1

we arrived just at the end but she did everything to sort me and the kids out

access to proper cooked food 24/7, everything is so close and accessible, i brought my 2 kids who are 7&5 and we felt so safe, when we were leaving it was 4am and the breakfast was already

as we missed breakfast due to early train trip made us up breakfast boxes to take

also really impressed with the late night bar food, was very fresh and bar has a cool vibe

close to the laundry room, early mornings were a bit noisy

staff facilitated early check in

we didn t dislike anything though would ve loved an early check in.

wifi was strong, water pressure and hot water in the bathroom was strong and never faltered

the staff did the best they could offered me a late check out however at 9am work started on the room above the noise was unbearable

convenient, price was good, early check in and late check out.

breakfast - this was such good value and a bonus location was superb for us as we were near the

i also liked the option of not having housekeeping for 2 nights of our stay to save on laundry and cleaning products

the breakfast was a little limited

with kids [4 & 8 yr old] and they were amazed by the christmas extra touch by providing santa gifts

did request

with kids [4 & 8 yr old] and they were amazed by the christmas extra touch by providing santa gifts

the bottle bank at 0945

since we were with young kids, we needed extra attention and care which we willingly got

think the breakfast offered was a bit steep in price

excellent, breakfast exceptional, plenty of choice ,hot and fresh, attentive staff, hotel interior beautiful ,

after a trip to the ivy and then several bars in the area we decided to try refuge and to be honest we were really shocked for a

on this occasion the lady at check in just flat out refused me an early check in, and when i went back at 2:55, she actually made me sit and wait until 3pm before

mins)

great location, and the gym was a bonus

gym is far too small

has a tiny kettle with tiny mugs, an old - school telephone, a big tv, and good wifi

the free wifi was a great touch and actually worked, i ve paid for worse wifi in other hotels

free wifi a little poor but not to bad

i chose this hotel as they have their own coffee shop, gym (both onsite) and massively discounted 24hr parking at euro carpark which is secure and very (+) gym (-)i didn't get enough information about the fitness room/gym. (+)the gym, had the opportunity to work out, i also like how the room was spacious (-)the gym and friendly staff and they complemented me and my boyfriend (+) gym was small but had everything you needed (+)i liked the access to the gym the room was very clean and the bed was comfortable (+) the gym was perfect, free wieghts , a cable machine and cardio equipment (-)the gym didnt have much equipment. (+) has a small gym and room was comfortable

close to food and bar places and not too far to palace theatre

the room service was fantastic, very quick and the food we got was delicious

en though i left a note on the door requesting cleaning, no one had tidied

had agreed with receptionist who was nice and professional to pay extra for late check out but later her manageress overuled her staff member