i liked the hospitality and the interior decor of the lounge bar and function room.

friendly staff, cosy bar and a home cooked breakfast

bar and restaurant - the food was exceptional, locally sourced and tasty

there was a lovely young lady behind the bar and an older lady both of whom were extremely kind to me at a difficult time for me, thank you

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

lovely to walk into a nice warm cosy bar area

gym is far too small

and more importantly the bar is open 24 hours, too)

the gym was nice and air conditioned, the bar area was very nice and the room was great

also had a couple drinks in the bar which was lovely

we requested an early check in which they did for us

bar and restaurant staff so helpful and housekeeping very nice

great location, great play area for the kids, great evening meal and breakfast

welcoming meet all are needs excellent breakfast rooms done to a very high standard would recommend

with excellent facilities we booked an evening meal and the food was lovely ,followed by a hearty breakfast the following morning with plenty of

you book a standard room)

again i made use of all the facilities in the pool and spa great

had 4 kids with us an we felt we wernt welcomed with a lot of older people in for a swim i think there

kids menu disappointing

the swimming pool was clean

liked all the free parking facilties too

parking at the front where it says pick up/drop off only, stiff door when trying to exit to the

the bar is a bit expensive, but i don't drink, so it wasn't a worry

our room 'highfield' was noisy all night due to the kitchen chiller's.

re

had lots of parking on an eco site

good size room. plenty of choice at breakfast. lovely pool. helpful staff.

the pool is great too and a welcome relief for us and the kids

the spa facilities and pool also top

the lovely breakfast staff remembered our beverage and veggie sausage order for the morning after

change their brand of sausages will be excellent mostly the chap at breakfast and the lady at the bar (i think the owner) were superb and obviously care that the business does well possibly not the

the breakfast staff couldn’t do enough for us

bar did not have bitter/real ale

the staff were efficient and friendly at reception, the bar and at breakfast

the hotel appeared to be quite full given how busy it was at breakfast but was lovely and quiet in the rooms

pillows had dirt on them it wasn’t the room we booked as no kitchen ie fridge or micro wave

my fourth time here me and the kids love it here staff couldn’t be more helpful thanks again x

to do onsite and we was made up to let my grandchildren experience the boat slide opening up the kids love it wow yeah it's

only thing i would say is the bar being of at 11 because most hotels are 24 hour bar so i think it should be

room was massive. great for kids. dvd player in each thr kids beds.

price of bar snacks

parking was good, the manager moved his car for me as all the disabled spaces were full, allowing

loved the fact you could have a drink in the spa and pool area

comfy bed, lovely pool and quiet location

the little touches like being able to order milk and cookies and mini white robes for the kids with vip on the back

stay was amazing kids enjoyed the swimming lovely and clean staff let us check out a bit later was brilliant would

breakfast was great, buffet style, kids eat for free was an added bonus.

offer of room service, room was miserable, damp smell overall not nice experience

room was good, but the room service wasn't available

on breakfast floor, due to kids

also loved the gym and pool

bar needs to have a working card machine

nice clean pool area, good gym

cost of wifi

room service good

leisure centre was really good nice pool and gym

very clean. excellent value. free pool is great

small gym and spa ok

nice clean pool area, good gym

pool & fitness area was very good

be the best value ever,£59 for a twin room including cooked breakfast in a hotel of this standard

stayed here for the third time just wanted to say staff was very good as we needed late check out wasn't a problem at all and think the breakfast is excelliant always enjoy it

comfy bed froendly staff great breakfast

breakfast lovely

atmosphere as you come in lovely bar and restaurant facilities nicely spaced out seating very comfy bed very quiet at night and fab

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

good value meal deal in the bar area

the food in the bar could have been more flavourful.

noise from bar but stopped at 11.00pm

was perfect the hotel was ideally situated away from the bar and the whole stay was wonderful food drinks venue was

we actually had a fantastic night the atmosphere in the bar was great,food was great & the room was very comfortable

breakfast was really good & so was sunday lunch

comfortable rooms and fab breakfast in the morning

bar & restaurant were great and lovely gardens surrounding

bar , restaurant, room was absolutely immaculate, all members of the staff / team were

location was fantastic for the event we were attending. plenty of parking.

however still very close but with many added bonuses - free parking, breakfast included and free wifi

room service was quick and staff were very friendly

stay long enough, couldn t find access to room service that was supposed to be available

robes would be nice,just for going from your room to the spa x

the gym lacked equipment. steam room was out of order

the bar prices were pretty high to be honest,

swimming pool and gym to relax/ keep fit

the facilities ie the pool gym and steam room,

no 3g or wifi in room. i don't want to have to pay 15 for wifi!!

we ordered room service and it arrived quickly and the food was delicious

arrived late and all the kids wanted to do was go for a swim in the pool

simon on reception very welcoming and was great with kids as we

free wifi in room if you have members card.

location was great for us as we attended a wedding at haydock golf club

had early check in

spa was really good,

wifi which was simply inadequate

also the lady on the bar in the afternoon she was still on duty after 12pm

we ordered beds and sofa for kids. sofa was not ready, pillows and duvets missing for kids

breakfast was very good with plenty of choice

large secure carpark. close to trafford centre and david lloyd gym. 10 minutes cab into central.

gym available as well

great comfortable room, very clean. good choice for breakfast and bar was reasonably priced.

very dated, no air conditioning, sat night went outside and loads of kids hanging by the door as a prom taking place, alot of screaming and revving of cars, couldnt sit

sign in was good, room was good, bar area was comfortable

once did anybody do room service of any description although a sticker was placed on the door the one day saying it had

00pm reception lady was lovely , bar staff were great lovely sitting in the outside area at night atmosphere was great bed was so

the food

rooms very clean, parking great a good ideal with the snack restaurant

room service facility at least until the kitchen shuts

nothing too much trouble sorted out adding breakfast and a late check out onto our booking no fuss no haste / easy done and friendly smiley service well done

food is nice to both on the evening and breakfast

good breakfast choice

unexpected membership rewards including free late check out were much appreciated

gym was well equipped

there's a gym that's open 24 hours a day plus room service

very accommodating staff with late check out and complimentary parking

also has a well equipped gym

easy to access airport, clean, comfortable, great pool and restaurant.

spa and gym facilities are free to use to relax before a flight

room service meal was very expensive and not very good

the lounge, restaurant, bar was really lovely to chill out

we arrived later than planned so we ordered room service which was fabulous

very clean, plenty of things for keep kids occupied & lovely location.

there is free parking and a decent sized woodland around the hotel rooms are large as are the 55inch phillips tvs

food from room service although arrived promptly was very dry & over cooked

good sized room, easy parking, close enough to the airport and very reasonably priced

she gave the kids soft toys which were a massive hit and she helped us get additional pillows etc for the kids

staff as always here, good pool and finally a hotel with a proper breakfast selection again

the hotel it’s self as a hole excellent very clean,staff very polite gym swimming facilities excellent

clean surrounding and health spa facilities very good.

modern and spa facilities was an added plus

breakfast on the second morning was quite poor

the kids eat free buffet deal in the evening was very helpful

the gym was small but with sufficient equipment for a short workout to relax

excellent rooms. food excellent especially breakfast. beds very comfy all staff very helpful.

we are vegan and they had a couple of options in the restaurant and plenty for breakfast too

the staff were truly exceptional as were their efforts to cater to kids.

good dining and gym

early check in was not available but understandable all the same as they were fully booked the

ch appreciated after a long flight with kids)

room service was very

good breakfast, lots of choices

pool and leisure facilities were excellent

my husband s steak, which we ordered through room service was, stone cold when it arrived.

excellent breakfast, probably the best i've had at a hotel

loved it. excellent breakfast & decent price.

room was very spacious and pool was great for both adults and kids

staff was very helpful, accommodated our early check in request which included club access and breakfast

no room service too busy

had to download an app and pay for us and the kids

couple of bars and restaurants, clean, comfortable rooms, late check out if needed

were even given a green drink each for my wifes birthday ud83cudf82, the guy who brought us our room service was also lovely and friendly

the fitness & swimming pool should be included in the price of your room and not extra most hotels don t charge extra

dusty parts: the suitcase stand in the bedroom, the tops of the hangers in the women's spa changing room

charge for the pool and gym

free wifi only in the reception/bar/restaurant area otherwise 7 a day

no free wifi in the room.

all staff the room and bar was excellent

the bar is ridiculously cheap! it was also exactly where we needed it to be.

as it went, i had a really good time thanks to your wonderful bar staff who sorted me out with

reception are lovely and cleaners and bar staff britannia hotels could not get any better staff thank u for lovely

also, the staff in the bar area are very friendly and helpful

drinks at the hotel bar were very expensive

it was a very friendly welcoming pub, staff were so helpful and the price of the bar was great

on bar was lovley

loud music from the bar but stopped by 11.30pm, quite happy with that as it’s a pub!

lady behind the bar was fantastic really helpful and friendly

plenty of free parking available

breakfast was exceptionla the staff were great got in very late so to late for wifi use did i say the breakfast was great cos it was the full english freshly made with high

everything was excellent very clean and tidy hotel with great parking

room phone not working so couldn t order room service as we wanted we had to go downstairs

the tv in my room was prety poor ro reception on a lot of channels wifi poor

stocked mini bar would have been good at least with water rather than have to purchase at reception each time

location for the tram service and plenty of parking

from old trafford football stadium and easy accessible by tram from main train station good room

the staff were very accommodating and exceeded our early check in request with an upgrade

room service breakfast offered, said it wasn t available, yet when we went to order breakfast it

reception, bar and restaurant staff and room service

the lady who was on the bar and the reception on the night gave the best service i've ever had

were second time in hotel football back after 10 years (this time with 2 kids ud83eudd70) absolutely love

overnight stay for part of my 60 th birthday with the tour of old trafford from my 2 fantastic kids

food showers bar area and roof top football

early check in was available at no extra charge rooms were clean and

staff from reception experience to cleaners to bar staff

the bar is in the reception which is just next door , so no worry of noise from bar and people going to

the bar wasn't very lively and there was no beer on tap, only bottles and cans.

solid wifi, good tv, large desk, good shower, plenty of parking with roving night security, comfy bed,

room service took too long asked for sandwich and then rang 10 mins later saying they didnt have it

bed was huge, breakfast was lovely. highly recommend.

the reception, bar and breakfast staff were brilliant

ist we were having breakfast

no answer when we called room service 3 times, ended up going out to a restaurant instead.

the shower was filthy. kids had 2 matrresses on the floor in a family room

staff were really nice polite and welcoming i loved the way they had a bar and restaurant on the grounds of the hotel albert's it was really nice for drinks n food n for

the best breakfast we've ever had

excellent bar and restaurant next

restaurant and bar simply marvellous excellent steak

very wide choice at breakfast which was

was already but up and made for us in the room the buffy breakfast was great especially for our kids to get what they wanted overall a great stay will

clean, bed was comfy, the location is lovely, breakfast was served smoothly and they arranged my late check out with no fuss

bed and pillows were very very comfortable and the breakfast quite adequate

beer not overpriced in bar really

helped me with early check in

breakfast was fab

bar was very crowded with non residents later in the evening so difficult to get served & no room service or priority for guests

also room service don t really clean, they just change

they also allowed a late check out

wasn't working so had no entertainment the food had to get sent back as my daughter got a kids cheeseburger and the bun was rock hard the way it goes after it comes out microwave then

rooms dated bar closing early not able to get a coffee after 11pm

a spa room for pampering would be great also

great choice for breakfast. value for money was excellent

my wife insisted that where ever she had booked it had stated that the hotel had ‘spa’ facilities

near the tram and lowry gallery great decor - relaxing lounge area lovely staff small but good gym

booked 2 single beds. bed's were kids size

was very welcoming and helpful, he accommodated on my early check in request and was amazing, did offer to change the room once i informed him of the

on our last night, there was a group of kids of bikes outside at the back of the hotel, stealing peoples belongings as they arrived

good gym and

nice hotel, quite modern, very spacious, clean, good parking, comfy bed, all the facilities you need, nice staff

massive bonus , with accesss to the pyramid pool ud83cudfca gym and sauna , jacuzzi 24ht bar , seating are downstairs , have a nice quiet drink or , outside ,,

ey even got me a mat from the gym so i could do my back exercises in my room)

pool was small..... too many children.

ample parking

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax