the wifi should have been entirely free

the clayhangar bar in the hotel very good food

chef is italian and is super professional and gives you a practically personalized service the barista of the bar a super friendly and very smiling english lady the waitresses of the restaurant

didn t know what dinner was available and at bar food was chinese , tasted like frozen supermarket meal

room service only when you requested it

are immaculate and very comfortable, location is perfect, prices are excellent and unlimited breakfast is value and fresh and delicious

i was offered a late check out as a member, and they helped me sort out parking

they had a pancake making machine which the kids loved

i liked the room the staff and the yummy breakfast

location and staff and late check out

great breakfast (except sausages), free laundry a bonus

parking is over the road and staff at breakfast a little unhelpful

bar area nice

free laundry location

connecting rooms for our family, kids loved it

we like the pool but not happy about paying when we stayed in the hotle

reception, bar and breakfast room

decent size room; comfy bed; room service; dinner. nice staff

the facilities , swimming pool, sauna and steam room were a lovely treat to our stay

nice comfy bed, fast wifi, nice clean towels

was really comfortable and the breakfast was amazing quality

attended the hotel anyway being a gym member, but staying over was loverly

loved the swimmingpool, sauna and gym

it was big and beautiful. we enjoyed the swimming pool and the gym .

information on pool and gym could have been clearer. i had to locate staff to get towels etc.

bar was reasonably priced

the bar meal i had not enough on plate for the price

the service was superb, we arrived later than expected and the bar was closed but they could not have been more hospitable and were able to source some drinks for

bar was good, a great evening

we ate in the hotel, bar meals, restaurant meals and had a delicious breakfast too

location close to motorway , free wifi, free parking

the staff at check-in was lovely, the room was nice and clean and the wifi worked perfectly

breakfast is a buffet so perfect for kids and the staff are friendly there is a small outside playground

we have stayed in hotels before with 24/7 full room service so for such a large hotel chain, we were disappointed to not have a full menu when we

a man was trying to swim lengths around all of our kids

staff, clean spacious rooms, great breakfast, bar and gym

plenty of free parking, free well equipped gym, not a bad drive to city centre

very accommodating with the early check in, friendly staff - highly recommended

and also a gym and

bonus use of gym inc steam room sauna

also in a very quiet location with a gym and lovely bar

there is an abandoned golf course nearby which is ideal for quick walks

the bed and the pillows are really comfy - cleanliness - staff agreeable and flexible for late check out and always there to help - the parking is huge and free next to university campus -

also staff allowed a very early check in which i appreciated as we were visiting someone in a care home nearby and had come

comfortable, efficient, good value, bar stayed open late for us.

easy free plentiful parking

very minor point was that i struggled to get onto your wifi to be told when we left that i was trying the wrong one and should of been made aware of which

breakfast was good ,the grounds were well kept my kids loved it

free parking and wifi

ev charges available, had to pre book

room service and excellent staff

very friendly staff, nice warm room , comfortable bed , very clean ud83dude00, good wifi.

of good parking, friendly welcoming staff, comfy big clean room with all facilities, great restaurant

wifi which is free was sooooooo slow :) but i managed to do what i needed to do in the end

parking, friendly staff, great food, comfortable bed, good heating, spacious room, excellent shower

although it's part of a pub the bar is far enough from the room so you can't hear talking from the bar

good breakfast

hotel bar and restaurant were great

the full english breakfast was so tasty, especially the sausage

ain), freshly cooked, dinner was also delicious and the entertainment and atmosphere in the bar couldn’t be better

room, onsite parking, breakfast can be included, bar downstairs and entertainment on the night we went

location and parking

it would have been nice to have wifi in the bedrooms located in the lodge.

there is a bar in the hotel and it has parking and very good access and very safe

very comfortable bed and high speed wifi. breakfast served in the morning was hot and delicious.

easy parking, spacious reception, comfortable quiet room

smart property, decent room. good gym and pool. friendly staff.

hotel users also have access to an indoor pool & small gym which i sadly didn't get the chance to use

leaving to catch a flight and missing their first rate full english breakfast

quiet, comfy bed, spa facilities were amazing, lovely bar and various outside seating areas, great food both at night and breakfast and lots of parking

there is also a small gym, costa and a bar

staff were very friendly and the evening meal and breakfast were good sized portion, plenty of choice and well cooked

the breakfast was buffet and excellent so would recommend this place for a short stay

experience in a conference centre really nice, clean and comfortable room, with dinner and breakfast included

breakfast and evening meal very nice

could get wifi in the room however the staff didn t tell us the password so didn t actually use it

next to lovely golf course

the wheatsheaf inn is a lovely building and with ample parking

wifi was poor

the breakfast menu was splendid and i had eggs benedict, which was

plenty of parking close to the hotel

loved everything about this hotel which included the spa facilities

car parking was really good too

the pool and spa area was very small and very little space in the changing rooms.

the breakfast was excellent

staff were super friendly on check in and my kids got a we present which was just so lovely and unexpected

my kids slept on the sofa

late with 3 kids and all super wet from the rain

room had a little archway annex with 2 single beds for the kids

i have no issues beds were clean wifi for kids devices couldn't ask for anything more

the food for dinner was absolutely delicious- even the kids ate all their meals

kids loved the big bear on entry and other animals scattered around the family room

wifi did not work well in my room

room was nice and bed was comfy pancakes for breakfast were

staff, delicious food, option of kids meals, clean warm room, lake behind the hotel, astonish

bar slightly expensive

superb room. exceptional safe parking.

the breakfast was amazing. food hot

impressed, lovely place, free wifi, nice breakfast, great room with 180cm bed, nice selection of free toiletries and

nice breakfast ,relaxing bar ,helpful and friendly staff

is going through difficult times, all the staff were cheerful and helpful, the evening meal and breakfast was superb as was the room

staff couldn't do enough to help a welcoming bar area for visitor's and locals alike, restaurant food was excellent and we

great bar and restaurant

bar is dog friendly with dining in the lounge area

the bar area is so cosy, would love to return on a winter's night and enjoy a drink by the fire

even has a 12 hole golf course that looks amazing

shut the bar too early on a friday night

amazing breakfast. helpful staff. great room. cheap bar too

it is the perfect hotel, location, room, meals, the owners, the golf course, everything about this hotel is just superb in every way

were amazing fast check in on arrival, room very spacious with wonderful buffet breakfast, excellent customer service, beautiful location and hotel we will return

the bar area was lovely and the breakfast was great

excellent bar downstairs serving very nice food and a good choice of beers

friendly and helpful food was delicious breakfast was really good good selection of drinks in bar location was perfect for what we

staff were very accommodations, allowed early check in so i could get ready for a wedding

great atmosphere in the bar in the evening we had a lovely meal which was great value for money

beautiful setting, lovely staff. the spa facilities are nice.

beautiful hotel with fantastic facilities. breakfast was excellent.

us very well, in particular dawn at the front desk, matt the restaurant manager and natalie the bar manager

i also availed myself of the hall s spa service whilst there

historical building was stunning and the staff were super friendly and welcoming kids and our dog

was very comfortable, staff were lovely and friendly and helped us with parking as their was a kids party at the hotel when we arrived and they also helped us book a taxi for the evening

the new bar area

early check in very comfy room

beautifully decorated with modern, comfy lounge/ bar area

katie - reception was brilliant - from check-in to bar service to fixing television

free parking

my kids love it

as a family with kids, we were really worried

as a family with kids, we were really worried

absolutely fabulous location! kids loved the little bunnies running around outside the chalet

was a very nice stay for work, facilities were good, great to have a gym

we enjoyed the choice of foods at breakfast time

i told the acting manager who told me it was meant for kids

only downer was that the sofa bed (for the kids) wasn’t particularly comfortable but they slept ok in the end and we asked for an extra

i booked this hotel because they welcome dogs and because there was ev chargers near the door, unfortunately this was a little premature, they had yet to be connected

i left before breakfast as it was a continental one being served after 6:00

few staff on duty which meant waiting at bar etc , one member of staff seemed to be doing everything

friendly staff alot of choice with the breakfast

location brilliant did. n/a breakfast

breakfast is self serve, cereals, toast, full english selection, and was included in the price

as it was an apartment with kitchen facilities it would have been useful to have a can opener in the drawer

no wifi in rooms, had to go into reception to be able to get online

overall 10/10 for a great stay, location and car parking

free wifi

adjoining room for the kids so we could keep an eye on them

room service good

located, with free parking , clean and well equipped rooms

ordered room service, which was

the breakfast was very good and staff were very pleasant

checkout at 11, a slightly later checkout would be better so as not to rush breakfast

bed and slept like a log great sized rooms and breakfast was more than enough great free car parking always

no room service menu

parking was good

we had drinks in the cellar bar at very reasonable prices with a large open fire to warm us

t surprising given location) and the cold tap didn t work in our room

price, comfy bed, nice staff. parking

could not access wifi

we didn't make use of the bar as we had other plans so can't comment on the food or drinks

kids ate free for breakfast

parking, there's a bit of pressure in planning to be back in stafford before it gets full and you

wifi was free but with location there was loss of signal alot but only on wifi the signal seemed to

stopped serving dinner before we could get there and there wasn't any facility for room service

room service was great

location, good food, relaxing bar area and beer garden

location, food, staff and facilities. bar and restaurant areas good

thing about the crown is the staff, they couldn t be more helpful carrying bags and organising parking always with a smile

staff, ease of parking, good restaurant, good prices, location right in centre of town, great atmosphere, free

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

love the old place.. easy parking and located in town centre. big comfy bed.

room was lovely, comfortable bed and well appointed, period features were delightful the bar was well stocked with some excellent real ales and the food was excellent

staff at 1am no trouble for us to have a drink to the bar and escorted outside to our room afterwards

d price) there was only one bar of soap provided and no additional hand wash dispensers provided, despite the current focus on

excellent breakfast and dinner. large comfortable room. excellent gym and spa facilities.

very good room service

but poor wifi for business purposes as they use unsecured network and therefore couldn't connect via

breakfast excellent and having dined on two nights of our three night stay both occasions food &

wonderful hosts offering well priced drinks dinner and breakfast

absolutely loved the coffee bags in the room and the cafetiere of coffee in the morning with breakfast was perfect

breakfast was great

the breakfast was delicious

plenty of spaces in the rooms and a lovely area to sit and relax while the kids play

loved it great for kids. breakfast lovely

atmosphere, lovely old building, great rooms for parking at your door and staff we're friendly and welcoming

the location is close to alton towers so will be back with the kids next time

room service was poor breakfast was poor

surroundings, excellent spa pool sauna steam room gym facilities

high quality gym, pool, spa etc

the leisure facilities were really good and clean, we used all the facilities apart from the gym

it’s a very busy place and there were a lot of conferences on when we visited which made the bar area very busy

the spa facilities were also excellent

of boiler or what, don't know from neighbours room and kids slated bed broke

lovely staff, bar and food

breakfast and wifi slow.

food was incredible we looked forward to eating here every night as well as breakfast

parking could be challenging at times if the restaurant/pub are busy

the breakfast was amazing, i had pre ordered gluten free sausages however in the morning they

i was there during snowy, wintery weather and it was lovely to have a roaring fire in the main bar to come in to - very cosy

everyone was polite and willing to please,the meals from the breakfast the snacks for lunch and the meals at night we throughly enjoyed our stay here and we

really good breakfast

have been nice to have a jug of water available at breakfast and a ready made fruit salad bowl

size of room, great customer service, great facilities, clean, nice grounds, free parking, great breakfast

was very comfortable and i slept soundly the staff were very nice and helpful then the breakfast was delicious and lots of choices i was very pleased with my

fantastic breakfast, self service arrangement was very good,

enough for kids to do at the hotel with the space around the ground they could fit a decent park on

were lovely, sorted me out with late check out at no additional cost which is nice

food in the bar is very nice and responsible priced

good food and atmosphere in the bar and restaurant

bar prices are good as well

the bar area and restaurant was modern and newly decorated

emaculate, lovely rooms, great bar and restaurant

pleasant friendly staff. helpful arranging early check in with no extra cost

staff friendly in most part and early check in which was

the breakfast is fabulous, it has a warm & homely atmosphere for a 4* hotel

hotel, location, food and staff

wifi was slow

the bar supper last night was delicious and the self service breakfast this morning was excellent

breakfast was really good , nice selection great service

the bar and restaurant inside the hotel had a great selection of beer and gin (which is hard to come by

a traditional coaching inn with cosy bar (lovely taylor’s landlord and bass ales), chinese/indian restaurant, friendly staff

better breakfast

bar and restaurant were good

lovely bar with fire

lounge areas beautifully appointed, the garden room restaurant and bar exceptional

the bar and restaurant area were beautiful. the open fire was very cosy.

the restaurant room and bar area is a fantastic space

(the bar tender appeared young and inexperienced for the level required, therefore this may not be a

set in large grounds, with a lovely orangery where the restaurant and bar is

the pool was big and there was a separated area for children and adults

go for breakfast option, but would buy straight from bar menu as available for those playing golf or using leisure facilities

delicious i had room service

room service was good too

big room, looking over the golf course. comfortable bed. nice and friendly staff

friendly staff, good location, great facilities, excellent restaurant, good bar and great for a couple

a perfect location, lovely room with good facilities great welcoming bar and lovely restaurant

staff were friendly food was lovely drinks/ bar atmosphere was great

nice comfortable bar, great bar staff and lovely lady serving breakfast, which was very good too

breakfast was one of the best on our trip

location, free car parking, welcoming entrance area with its open fire, kind staff, excellent bar snacks, beautifully decorated room, warm towels, good toiletries, spacious bathroom, excellent

think the bar could have stayed open a bit later, to stop serving at 11 o'clock on a saturday seemed too bit

food was delicious at the bar in the evening

breakfast and dinner was great and they had an ev charging point for my car.

very comfortable bed fantastic breakfast

friendly and helpful staff, with free onsite parking

forgetting to put hot water in my coffee pot for room service breakfast and then at finally dance music coming on at 6

wifi breakfast child friendly pet friendly restaurant outside areas

nice atmosphere in the bar area, not too loud.

good parking

the bar was good

the staff were so helpful and friendly. the location was stunning. the breakfast was very tasty.

breakfast was beautiful, the christmas decor and how warm the property was, so welcoming.

more info about breakfast times in prominent display there were no details in the room

we woke in the morning we were able to finally see the what a wonderful location we were in, the breakfast room was fantastic with beautiful views over the countryside and the choice of breakfast