the breakfast was one of the best i ever had

excellent service when we had breakfast from lovely staff and also lovely staff at the bar for lunch

warm welcome with great food in the bar in the evening and a lovely served breakfast in the breakfast room in the morning, great value

we enjoyed a drink in the bar before bed which was busy with a brilliant atmosphere

absolutely gorgeous setting and lovely bar and restaurant interior

plenty of parking and the staff were welcoming

the spa and gym was an absolute delight

couldn't get a mobile phone signal from my room although wifi was fine so not really a problem

unfortunately when we arrived the wifi was down but the staff did a remarkable job paper checking us in

i used the gym, spa & swimming pool & all were excellent

fantastic had amazing view and food was excellent as were staff and used pool and booked kids on kong ropes which was

rooms where spacious relaxed atmosphere and lots to do for the kids

polite and friendly staff, very clean, amazing spa and facilities, halal menu for food at the redmonds

of the staff, to the cocktails to the pianist in goldies it was a great stay enjoying the gym and pool area

expensive breakfast. paid £30 for two full english a little over priced

stylish, inc the bar and restaurant

the breakfast menus is just amazing and the coffee is the best i have had in a long time

although we did not have dinner the bar/restaurant had a great atmosphere when we arrived, breakfast was delicious and the room was super clean and tidy and the interior was very nice, the

breakfast amazing room clean bright and modern with the most comfortable

meals and breakfast were of a very high standard and served in a lovely restaurant

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

love the old place.. easy parking and located in town centre. big comfy bed.

staff, ease of parking, good restaurant, good prices, location right in centre of town, great atmosphere, free

wifi worked in most areas but sometimes the wifi from the cafe next door (cafe nero) gave a (-)the wifi got turned off after a certain time. noisy drunks in the street (-) there was a difficulty accessing/ maintaining wifi for more than a minute in all the areas i tried of this old building (which the hotel is (-)wifi connection could have been better (+) excellent wifi (-) wifi not advertised as being available by staff (-) the tv was very basic and the wifi flakey (-)non existent wifi. bed linen torn and old. no heating hot water takes long to generate. (-) asked about wifi and was given a snappy reply

excellent staff, very comfortable. nice bar and restaurant.

hotel - amazing pool and spa area

nice touch with card, champagne and chocolate in room as stay was post-wedding friendly staff room service that we preordered was punctual delicious

free wifi which is essential as none of my party had any signal at all

that we would expect from an establishment of this standard

teenagers were not allowed in the gym

no wifi

this time we ordered room service and the food was exceptional as was breakfast

plenty of safe off-road parking

building nice and warm and friendly staff just a short walk in to the town, good parking even for my lwb

spacious room, comfortable bed, hot shower and lovely breakfast

staff, the christmas decorations, the gingerbread men with the tea and coffee in the room, the bar and restaurant area and the different menus

good food and decent bar selection. quiet rural location. nice newly refurbished room

plus when we got back we were all able to have a drink together as they kindly opened the bar in the other function room

have done with a fridge, no room service offered but only a minor thought

room service was also good

our children (older kids) had a twin room that was huge compared to ours

amazing service from all the staff, restaurant & selection for dinner / breakfast was perfect

our kids loved the pool, its really big they also enjoyed the gardens out the back watching all the

the room was lovely! huge bed! great room service! excellent quality

fact the wifi was restricted and you had to pay for good wifi

th 3 kids under 10

breakfast, dinner and the bar area were luxurious and well maintained

the pool is great

good selection for breakfast

hotel grounds are very well kept(nice big grass area to play for kids) rooms were a good size

honestly surprised by the value for money 35 a night wow nice little bar too and carvery

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

they replied to my messages quickly and even accommodated us with an early check in

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

the bar was closed due to refurbishment but the owner was more than happy to let us have a drink

food was delicious at the bar in the evening

the bar was pleasant and the seating comfortable

towels, good toiletries, spacious bathroom, excellent bed, absolute quiet at night and fabulous breakfast

attentive polite and professional as well as friendly rooms were fabulous with great amenities breakfast and dinner wear perfect with a great diverse evening dinner menu the owner/proprietor was

very comfortable bed fantastic breakfast

sofa bed was crippling for the kids so uncomfortable (tried it myself).

not a great wifi signal in our room

loved the late check out and had great lie in becos it was so quiet, even though hotel seemed busy there was

i particularly enjoyed the amenities, especially the swimming pool, sauna, and jacuzzi, which provided perfect relaxation

good breakfast, spacious room, good wifi.

the location was easy to find and very convenient for the station and there was plenty free parking

the separate bedroom in the family room, kids loved having their own room and tv

working ceiling light in kitchen

wifi needs to be boosted

clean and very friendly hotel staff. nice breakfast car parking in front of the hotel

gym was great, steam, sauna and pool was all fab

room facilities: wifi, tea/coffee, television

firstly greeted by sue in reception, who was very helpful with information about the gym etc

were excellent food was brilliant and the spa treatments were great and i also enjoyed using the gym

free car parking and breakfast provided

cannot comment on the bar or restaurant as i did not use them

also the staff at breakfast were

from the friendly staff to the room and to the breakfast

breakfast is self serve, cereals, toast, full english selection, and was included in the price

friendly staff alot of choice with the breakfast

24 hour gym was also a good facility

good wifi connection and lovely breakfast

the wifi dropping out on 2nd night.

free wifi and continental break are great

the wifi dropped out a bit on the 2nd night but overall it was ok

room was very clean and warm, our evening meal was fantastic and the breakfast was very nice,all the staff were wearing mask we felt very safe during these strange

breakfast was probably one of the best i’ve had in a hotel/bed and breakfast/pub with rooms

breakfast was exceptional

staff couldn't do enough to help a welcoming bar area for visitor's and locals alike, restaurant food was excellent and we

helpful & friendly staff, comfortable bed, amazing food in the restaurant, lovely bar but as rooms are separated from the bar & restaurant it is still lovely & quiet at night & no

the free breakfast was a nice touch as well as the gym

there wasn t during my stay) there is a lovely looking restaurant on

a wizard, which was a pleasant surprise as the young lady the first night did nada despite the bar being empty, and the tables uncleared

room with a very comfy bed and good wifi

plus the bar is often not open

easily woken up by room service next door late at night

poor wifi supplier by bt

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

the room was lovely & room service standard was excellent

i requested an early check in due to organising a surprise party and this was arranged

to be able to book into our room until 2pm, we were in and unpacked by 10:45am (and at the bar by 11am)

the noise might be a problem if you have kids who go to bed a bit earlier

excellent location, fab spacious room, loved that the bar was 24hours plus breakfast was lovely.

staff impeccable, from checkin/out to the bar staff

was there for my birthday, complimentary drinks and a late check out

my kids said it was the best place they've stayed

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

loved the bath in the bed room and the whole room was just amazing! the bar was fab too just wow

exceeded our expectations the view was amazing also the staff on the desk at check in and in the bar where lovely polite and helpful

hotel lovely, nice bar area, fabulous outside seating

bar service was first class all through our stay and great prices too

staff were friendly and helpful had early check in which was a bonus

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

very central in chester. the bar has a great band on a saturday night.

if it were not for that i properly would have been in the bar enjoyed

breakfast was not good as they told us they had no milk and had run out of black puddings breakfast

reading the reviews was apprehensive but didn't need to be only negative i could pick was bar was a bit

no bar or restaurant available however we would stay there again

location is perfect and wifi was working. room was clean and tidy.

very comfortable, lovely room service and great breakfast.

choice of breakfast is top notch, too

the gym and swimming pool were great

very comfortable bed, excellent breakfast and conference facilities.

the staff you encounter whether you re just wandering around or enjoying drinks in the sheridan bar for instance

strong wifi

full breakfast should be included

my friend the welcome was lovely, room not available for early check in

we had an amazing breakfast- all served perfectly, and all the staff were very helpful and very pleasant

wifi isn t great - kept disconnecting and poor strength

poor wifi

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

good location and parking available. friendly staff and breakfast excellent

lovation , room , breakfast and bar free parking

breakfast room off the bar area all bright,comfortable and clean

good breakfast and tea coffee juice are served even during thr night and great place to stay

the complimentary tea/coffee in the bar area was a nice touch

room service was daily

sadly the bar didn't offer campari & soda or a negroni cocktail

location for a family to visit chester and the zoo, kids loved the pool

lovely hotel, great location, beautiful breakfast, great stay

the breakfast was lovely

room service very quick and efficient

each and every one of them, the reception, breakfast, bar, breakfast, and evening meal staff and spa, you made my friends 50th birthday perfect, and we never told them once why we were there x the

the pool was great- kids loved it

as an ihg platinum member of over 25 years i asked for an extra hour late check out, to be told no

evening meals are excellent and room service is very quick

laundry services available for a reasonable fee

excellent breakfast and free for kids

weren’t told upon arrival that there was a wedding taking place so room service was suspended for the night but the staff were lovely and soon solves this problem for

d to collect laundry from

only negative comment would be that there is not a lot of different apparatus in the gym

fabulous bedroom location to town lovely bar great breakfast

no noise from the bar downstairs

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

breakfast great bar staff great, location brilliant

wifi was non existent

the gym was amazing with lots of different machines and we loved going in the pool it was so relaxing

ad to use my own network)

spa and gym were incredible

friendly staff cookie of arrival the spa the food everything was very good thank you

breakfast was excellent, and the location was just right

staff were very friendly, breakfast was superb. very comfortable and clean.

was very clean to high standard our room was a ground floor room easy to get bags with in with kids

the breakfast was lovely as well as the staff who served it

location was great. breakfast was delicious. nice room & lovely staff.

wasn t much of a bar area and no one answered when we rang 3 times on separate occasions for room service it s not as big as you think too only a couple places to relax other than your

a suggestion: a list of breakfast items in the room

parking, check-in, room, restaurant, breakfast, check-out, all great

on reaching my room i found that the only room service available was cold i

second night i had room service, again excellent quality food delivered promptly

location next to a golf course

the staff were great, very accommodating. breakfast was really nice, will be staying again

comfortable beds, clean rooms, huge parking space, professional staff, very good breakfast selection

fantastic stay, will 100% be back, we had drinks in the bar the locals were lovely we felt very welcome, landlord was also lovely and a very good

the wifi in our room was poor so we had to use our own mobile signals

the room overlooks the bins and the laundry left out in the rain

kids found a sexual condom in the room which was on a proper lead for my kids

very good buffet breakfast and outside bar dining area as a useable option

the wifi wasn t great and getting a phone signal was difficult

free wifi which worked continuously with no hassle to get on it

children’s kids menu would be a positive for family’s

food and drinks available in room service,fair.

nice friendly hotel free use of spa fantastic breakfast

very good hotel with excellent facilities, swimming pool and gym etc

the swimming pool was brilliant and the kids played for ages in there

t good at all) if i was to say hotel is over

property, nicely decorated bedrooms, great breakfast, friendly staff, nice swimming pool and gym facilities

spa and sports facilities, good parking, big room all great

location and parking

nice bar food

good breakfast choice

easy to find. comfy beds and clean room. allowed early check in. good breakfast

easy to find. comfy beds and clean room. allowed early check in. good breakfast

lovely breakfast

once in, i then went back to the bar for a drink, (great selection of beers by the way)

did their best to accommodate my early check in request (i had landed in manchester after an overnight flight) i didn't use the spa

it s very spacious, and the breakfast was excellent

staff are very friendly, facilities are fantastic with the gym and spa, the food in the bar is amazing

pool and juqusi great

bit light on vegan options and no room service menus in the room

lovely hotel breakfast nice

very comfortable room, spotlessly clean . great bar . good location. super helpful staff

no wifi in my room and i needed it for a skype meeting

wifi did not work. breakfast coffee was barely adequate

i ate in the bar rather than the restaurant, but the menu is the same and my choices were delicious

all of the staff were lovely, david, one of the gents we got chatting too who works on reception, bar etc was so helpful & advised us on a place to eat at whilst we were out in shrewsbury for the

bar prices were a bit high

parking was good and it was quiet while in the room

room service and both had shepherd's pie which came with fresh greens and was delicious

the bar and restaurant were a really experience and pleasure to be in

no lift as my wife has mobility issues, but the staff were very accommodating providing her with room service

food in bar was excellent, and good value for money

bar area could possibly be bigger it was a very tight squeeze due to the parties

and a young man from the waiters and bar persons needs to be recognised for his customer service

very speedy room service

bedroom facilities, very comfortable beds, family friendly swimming pool and changing rooms facilities, tasty buffet breakfast and very friendly staff throughout

service in the bar was a little slow in the evening despite not being very busy but food was very tasty and fresh

food in the bar was ok

quality breakfast, nice staff, clean rooms, lovely pool

the leisure facilities were really good and clean, we used all the facilities apart from the gym

the bar area was a very relaxing area

they should be more transparent eg an £8 breakfast became £12

this enough - every member of staff we encountered from the hotel reception, restaurant staff and bar staff were all so friendly and welcoming and went above and beyond without batting an eyelid,

exceptionally clean with a fab breakfast.

was very good, staff were friendly, rooms were quirky, bar and dining areas cosy but interesting

nice little bar with selection of bottled ales

quality of facilities provided excellent food quality and presention good quality toiletries and spa options

afternoon tea, restaurant food was yummy and spa bath was a great experience

and eating with our dog by the front door / bar area/ reception area

staff so efficient bar restuarant very nice and the staff serving you like a well oiled train, room very comfortable,

as i was ill with the flu we requested a late check out which we were given as well as a little well-being pack

breakfast very good

nothing, although there is limited parking, i only just got a space!

booking early morning swim session is perfect for the kids

excellent breakfast, gym, swimming pool, sauna, comfortable room, bath, very friendly staff.

umba & pilates) which she enjoyed

didn’t stay b&b but had the breakfast on our last day and was a bit underwhelmed for the price

enjoyed my stay and so did our 4 yo son he loved it ,young bar lady

to and from room between theee pm and ten pm there were room service trays and rubbish left lying outside rooms

though we were

welcome try and water together with iron and ironing board in room and free parking

loved all areas of the hotel,from the outside terrace & gardens to the bar & restaurant

liked the grounds after a nice walk around we had a nice drink in the bar , the breakfast was lovely

hotel just 15 mins out of chester , nice & quiet,plenty of parking first class breakfast, beautiful property try it

the bar area was a little uninviting. but not terrible.