the rooms are contemporary, clean, warm with no noise. the breakfast was awesome.

bar & restaurant were great and lovely gardens surrounding

we actually had a fantastic night the atmosphere in the bar was great,food was great & the room was very comfortable

the fact we got a good deal and was able to request late check out for £15 for a whole two hours later

could do with more staff in the bar & restaurant at peak times

loved the fact you could have a drink in the spa and pool area

top class hotel with great parking ! even managed the spa . it was great but busy .

cocktails weren't great we stayed on a friday evening the bar was relatively busy but nothing i expect out of the ordinary the bar seemed short staffed so we

the kids were treated like mini vips. made for a very enjoyable stay!

the spa was being refurbished, however we knew this before travelling.

arranged an early check in so we could use the pool etc

the pool and spa area are absolutely beautiful and open early in the morning, which was perfect i enjoyed

simon on reception very welcoming and was great with kids as we

paying for wifi, it's rather exorbitant at 15 per day.

was full kids learning how to swim

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the staff were so helpful when we needed to check in early both

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

good value meal deal in the bar area

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the food in the bar could have been more flavourful.

we had evening meal and breakfast both meals were lovely , staff very attentive and welcoming .

easy to get to lovely pub and hotel rooms spacious and clean, lovely breakfast and helpful staff

playroom with toys and outdoor area for kids was much appreciated

bar did not have bitter/real ale

and polite staff, very comfortable bed, fabulous facilities and great value for money breakfast

i liked the fact that i could plug in my phone beside the table at the bar area.

use of the pool, had a bar dinner reasonbly priced, lounge area felt homely, room was good and clean, parking

value for money including the bar very reasonably priced and good value in the restaurant very attentive staff

food was unreal!! staff was very friendly and the spa was amazing!

dusty parts: the suitcase stand in the bedroom, the tops of the hangers in the women's spa changing room

downstairs nice lounge, comfy sofas, fully equipped kitchen with dining table & downstairs toilet

room service food was quite poor

were so helpful, sorry didn't get their names but in particular the receptionist, the bar man the waitress at dinner & waitress at breakfast, nothing was too much trouble

parking at the front where it says pick up/drop off only, stiff door when trying to exit to the

and was great room service 10/10 through & through

room service took an hour

gym was well equipped

service was exceptional good, the hotel was super clean everywhere even smelt clean, great bar and lounge to relax, super comfy clean bed great size room even thou we was given a free

unexpected membership rewards including free late check out were much appreciated

they could not have been more welcoming and friendly with the kids

love to stay here after a long haul flight early check in and the best staff too

our room was perfect for us and two kids

hotel room was beautiful, kids loved it looking into the runway

kids free food didn't look too appetising

wifi could be improved, it was slow and could not watch what i wanted.

easter hunt was set up for the kids

unable to access wifi in bedroom

after our flight was delayed we arrived in the middle of the night and ordered room service

so nice to have warm cookies waiting for the kids at reception which they thoroughly enjoyed

was no access to free wifi

the complementary shuttle bus was an added

convenient for airport good restaurant great shuttle to terminal early check in

courtesy mini-coach uplift from airport. bar area & staff friendly and food good

great for me as i had an early check in.

the shuttle bus was very useful & prompt. gym was well equipped.

easy shuttle bus service - cost £12 but we had 2 kids, one in a pram, 5 suitcases, 2 wedding boxes and 4 backpacks so we could walk the short

food is pricey but they did have a kids menu

cozy room, fantastic room service and taxi to take us straight to our terminal in the morning

were even given a green drink each for my wifes birthday ud83cudf82, the guy who brought us our room service was also lovely and friendly

everything was great. good shuttle. short run to airport. good room service

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

would have been nice to be informed of room service and how to order along with breakfast timings and set up at check in

moldy didn’t like way i had to go through pub to get to rooms especially sat nite with 2 kids and pub full of

free parking and wifi

lovely relaxing stay before our flight the hotel is close to the airport and parking.

got fat) wifi was great for most of the time

had a room on the ground floor by the staff parking which meant we were woken early when they arrived for their shift and seemed intent on

was an amazing building full of character and set in a quiet peaceful location with ample parking

loved the welcome and check in. room service great.

breakfast on the second day was very slow and i had to ask after 30 minutes of waiting the staff

comfortable room, nice bar and food. good staff. plenty parking

the location and size. i and my kids loved to stay there!

are quite a few parking spaces of which all bar one was taken

what we saw of the downstairs looked nice & cosy, but we had very tired kids with us, so we just went straight to the room

would have liked the option to have a drink at the bar and breakfast in the morning

at the door, warm and cosy atmosphere, great value for money, very clean, great location, no bar here but there was a small variety of alcohol stocked bottles/can's/spirits, i asked for a

located for my needs, the staff were polite and professional, secure parking, reasonably priced bar and a good restaurant with a varied menu

the bar is ridiculously cheap! it was also exactly where we needed it to be.

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

all staff the room and bar was excellent

as it went, i had a really good time thanks to your wonderful bar staff who sorted me out with

the spa and gym was the best for me

swimming pool was very relaxing after a long drive and the sauna was good and hot

lovely clean hotel . food was superb . bar staff were lovely

need to update the spa changing rooms, but i think that's on the cards.

and, considering this, the facilities are brilliant

bar man great staff thanks for every think

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

for ev charge is very expensive

gave us a late check out on return from our holiday before the long return drive to scotland

was ok, location is good, ev charging was nice to have but was very slow and very very

bar area was nice and had a good range of drinks

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

location to walk to the high street for lovely restaurants and bars

good bar area, and a welcoming fire

relaxing lounge / bar area and a great breakfast in the beautiful restaurant

information in the room about accessing room service

choice of continental and cooked for breakfast, meets everyone needs

we turned up with hungry tired kids and had we known before we could have sorted ourselves out

side was that there was no soap in the dispensers in the room, no deals on how to connect to the wifi and no instructions on how to contact the reception via the phone to get these items fixed

t helpful staff) room service stopping at 8pm on sundays, which caught me out and left me a bit hungry slightly

had a great meal in the bar and the atmosphere is casual and friendly

lovely building set in a park. very comfortable bed. nice bar and breakfast room

outside a pond, football goal, zipwire - kids enjoying themselves

early check in

breakfast

bar and restaurant staff so helpful and housekeeping very nice

toilets in bar area by door not very clean & only 2 but these used by visiting public & kids

overall the hotel was cold, especially the pool but it was the only fault i could find.

pool time it was a bit of a rush to get them packed showered as you can't get in the pool with kids till 9 so we had to have breakfast first which wasn't ideal

paid £10 for the room to be decorated as it was my kids birthday

kids loved the pool and staff were amazing

i also tried to use room service at 8:30pm and was told it was no longer available but when i left my room i witnessed

i liked the hospitality and the interior decor of the lounge bar and function room.

bar and restaurant - the food was exceptional, locally sourced and tasty

there was a lovely young lady behind the bar and an older lady both of whom were extremely kind to me at a difficult time for me, thank you

lovely bar and restaurant, breakfast was lovely

had a g&t in the bar shortly after my arrival

plenty of car parking

lounge and bar area was also excellent

the staff grabbed my bags and took them to my room ,room service was great i am absolutley going to stay there

didn t use any facilities as quick stopover parking was

plenty of parking

good wifi location as good for didsbury high street

location, very comfortable bed, helpful staff, clean room, fabulous breakfast and room service was a bonus

very cosy and welcoming, friendly service, lovely relaxed bar area

what really sold me on this place was room service delivering me a mini bottle of fresh milk, without me asking, 5 minutes after i

feels safe free and easy car parking comfortable and well appointed room staff are great offers room

we will go again but this time i would love to try out the bar and have a meal as we didn t get chance as we were at a party

, very helpful staff edward was very helpful , the bar staff extremely good

plenty of free on site car parking

good wifi, towels and bedding excellent cooked breakfast.

great location, good breakfast and restaurant. plenty of parking. stay here regularly.

loud music from the bar but stopped by 11.30pm, quite happy with that as it’s a pub!

friend very welcome and even let us have a night cap after returning from the football when the bar was about to close

a key drop box maybe as i just left the keys on the bar as no staff were around in the morning

moments at the bar was quite slow but not because the workers were slow, there wasn't many at the time

also didn't get to sleep until gone midnight due to volume levels from the bar area below

no room service after 8pm

u can't fault it room was excellent. spa beautiful especially the outdoor tub and steam rooms

got woke up to room service which we never ordered 3

room spacious and parking

gym , spa were great and good wifi throughout

the man on reception was very helpful when we arrived and was kind enough to give us early check

there is a restaurant and bar and as a single traveler i felt safe

great staff. nice bar and restaurant

has a small bar area

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it until

the only negative is that a few bit in the gym were broken, but no big deal.

there was not a good wifi connection. and the balcony was a little bit too close to one another

lovely room and great view of cricket ground. breakfast good. a really nice stay.

we liked the parking, the location, the laundry facilities, the photo facilities.

equipped, bed was comfortable and the desk area was very good with a comfortable chair and good wifi

was impressed they had a gym

gym

clean, friendly staff, lovely breakfast best 3* hotel i’ve stayed in

plenty to choose from at breakfast

great comfortable room, very clean. good choice for breakfast and bar was reasonably priced.

bar was very crowded with non residents later in the evening so difficult to get served & no room service or priority for guests

breakfast great

room for sleeping was great breakfast in morning full breakfast or choices of baps continental everything you could want even

no option for drinks with room service breakfast, this would have made it so much

room service asked us to come down

there is a complimentary mini bar with crisps, sweets & drinks

room was lovely, nice touch with mini bar fridge sweets, drinks etc

complimentary room upgrade, room service, view & staff were lovely

food showers bar area and roof top football

staff were very friendly and helped us they allowed us early check in to the room and the room was amazing bed was neatly pressed and the room immaculate

only weak point was the wifi

wifi was on the blink. problem solved by staff member though.

staff, service, check in was easy, check out was even easier. gym was good.

the free wifi was a great touch and actually worked, i ve paid for worse wifi in other hotels

the flexible late check out, it was quiet and staff were friendly

did early check in around 1

very modern, very comfortable and a nice bar area

not really worth mentioning but no plastic cups for kids drink - got a clumsy 3 year old....

the bar and breakfast area were very clean and stayed open later than stated

big beds easy to get kids in and out

light saving lights in the gym, especially when you are running on treadmill and they switched off, having to jump to side or

and the breakfast is also tasty that is traditional british one

activity at the hotel for the family and my child would have been great - like a play area or a gym

lovely bar and great restaurant

meal i had at the bar was really good quality and reasonably priced

paid for a late check out but room was cleaned and emptied before we left/checked out

-clean -good location -cheap parking for a city spot. -late check out

breakfast excellent (and included in the room rate)

were pleasantly surprised to discover a 24 hr bar and a chilled section selling sandwiches and snacks

bar area relaxing

being picky? no free wifi but that didn't bother me.

that there was a bar and a lounge to drink in

and free parking too

breakfast was amazing - muffins superb, great selection of fruit, porridge, cereals, etc

parking very tight

there were different time slots for the kids to be able to use the pool so you can avoid the mayhem

bed was very good, good nights sleep. good wifi. very clean! staff helpful and courteous.

staff on reception, a comfy bed and fantastic room service which was speedy and delicious

many times the leisure facilities are excellent the rooms great restaurant good good vibe in the bar i would recommend this hotel to

wifi speed

good gym and

lovely bar area, good food, excellent staff. just an all round good experience.

booked 2 single beds. bed's were kids size

it’s not a licensing issue at that time so to refuse 6 people a drink, including 3 kids, was harsh but not any flexibility with the supervisor or staff

good: reception staff/check in process location for footie/quays early check in/late check out the not so good: bed comfort (concrete mattress) breakfast management

my only negative would be that the residents bar was not open after the function ended.

travelling with 3 kids on a roadtrip and was their favourite place to stay out of 5 different properties

i said we had children and they said they would sort something for the kids, there was toast that was it

snacks in the bar very good and hot

they offered to let us eat in the bar but the kids from the function were running around like giddy kippers, so they realised that wouldn't work

really close to places we needed to be at x lovely setting and free car parking added bonus

wifi didn't work

i was disappointed that there was no snacks or room service

no room service

very friendly at front of house/restaurant/room service, room amazing-hypnos duvet says a lot about looking after guests, spacious free car

we had room service and we were pleased with the meals we had

no answer when we called room service 3 times, ended up going out to a restaurant instead.

poor wifi & could be very hot inside hotel

room service took too long asked for sandwich and then rang 10 mins later saying they didnt have it

however the room was spotless clean, and has 24hr room service and wifi throughout at

good parking

parking on site wasn t available but i found a free car park nearby.

at check in very attentive and informative, bar very friendly and laid back with an amazing dj subtly playing in back ground

nice atmosphere in the bar area, not too loud.

no comfortable seating

the drinks prices were extortionate. the kids pool splash times were silly times.

towers with my teenage daughter,good value for money,lovely brekkie,never got to go swimming as kids times didn’t suit,apart from that no complaints

friendly swimming pool available early pleasant helpful staff relaxed atmosphere quality

we were woken early the next morning by laundry trucks stopping right outside the window

staff were really helpful and accommodating throughout especially for the kids.

we needed a beer bottle opener and neither of us had brought one so they collected one from the bar for us to use

the bar and restaurant area were lovely

they should be more transparent eg an £8 breakfast became £12

everything, bar,breakfast,staff

this enough - every member of staff we encountered from the hotel reception, restaurant staff and bar staff were all so friendly and welcoming and went above and beyond without batting an eyelid,

like rhe service charge on room service when i'm paying a delivery charge to start with

ayed here before and it was 10/10 and it still

location , great vibe , nice bar n staff are nice n helpful

amazing staff, clean, lovely view of the city and a delicious breakfast!

still a good choice breakfast and good room service

clean room, nice bar & friendly staff.

i like this place as it reasonably priced, near my office and the bar and restaurant are reasonable

fully gated, plenty car parks, a cheeky bar and restaurant, showers with amazing pressure and a very clean room too

didn't use the bar or restaurant facilities but looked good from a distance

again a great stay and hats off to the reception staff/ bar staff who welcome you back like your part of their family which makes such a huge difference

it was great having the gym on site, although small it was exactly what was needed

location, very clean, very friendly staff, super comfortable bed, great shower, great gym and sauna

gym facilities

the breakfast was very good with many options

location, staff, facilities, late check out.