stay before the airport, everything was as described no problems at all there is a beefeater bar 15 walk away we went to which was

the location and size. i and my kids loved to stay there!

the owner even gave my kids a little toy at the end of the stay, they were delighted

what we saw of the downstairs looked nice & cosy, but we had very tired kids with us, so we just went straight to the room

at the door, warm and cosy atmosphere, great value for money, very clean, great location, no bar here but there was a small variety of alcohol stocked bottles/can's/spirits, i asked for a

oh yeah, kids running riot in restaurant and main lounge areas of hotel reception

great bar area with giant tv's showing the sport, the health suite was great

osed at 9:30pm) and room service

pool time it was a bit of a rush to get them packed showered as you can't get in the pool with kids till 9 so we had to have breakfast first which wasn't ideal

was very clean, had lots of facilities gym, swimming pool, grill bar and coffee shop

t helpful staff) room service stopping at 8pm on sundays, which caught me out and left me a bit hungry slightly

the bar was open until late and we had a few drinks before bed

the bar area was lovely to sit in and we had a nice dinner in the hotel restaurant too

info about the wifi password in the room - had to call reception for the

also the welcome card mentions room service available but no menu in the room to view what you can order

located for my needs, the staff were polite and professional, secure parking, reasonably priced bar and a good restaurant with a varied menu

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

the bar is ridiculously cheap! it was also exactly where we needed it to be.

all staff the room and bar was excellent

also, the staff in the bar area are very friendly and helpful

plenty of parking

all good. perhaps a gym or spa option.

parking was very tight ........

isn t a complaint, but i wish someone had said something about the parking at the back of the building

ordered room service and had breakfast at the hotel and both arrived promptly and very happy

wifi was very poor, didn t work in our room. not enough car parking, had to park on the road.

what really sold me on this place was room service delivering me a mini bottle of fresh milk, without me asking, 5 minutes after i

the staff could not have been more friendly helping us to get an early check in

i was able to order from the full menu for room service, even though it was fairly late when i got there

property was perfect, lovely staff , beautiful decor,excellent rooms with choice of mini bar and room service

rooms were clean and breakfast and gym were lovely

gym was terrible

so nice to have warm cookies waiting for the kids at reception which they thoroughly enjoyed

expansive breakfast buffet with omelet station.

there is no worth to pay for 0,5 hour wifi connection 13 pounds

the complementary shuttle bus was an added

convenient shuttle to airport in the morning

we had room service instead of going down to breakfast and it was the first time i have done this and it

modern, clean with amenities. the staff was friendly. the breakfast was very good.

the shuttle bus for the airport is a great bonus

easy shuttle bus service - cost £12 but we had 2 kids, one in a pram, 5 suitcases, 2 wedding boxes and 4 backpacks so we could walk the short

room service was great

comfortable quiet room, good facilities and was great having youtube on tv for the kids

superb staff, comfortable room and granted us a late check out which was most appreciated.

booked room with two double beds, hoping for one double and 2 singles for my kids

did like the food at the restaurant and had kids' choices

got late check out reception staff also good

were upgraded and so the room was spacious with very comfortable sofa area and complimentary minibar

did like the food at the restaurant and had kids' choices

comfy bed, power shower and a fabulous breakfast

especially very friendly jody female staff, laundrette, breakfasts, evening meal one night, gym and spa facilities including pool, steam room, and sauna

all the staff were amazing, both at the gym and when we went for breakfast

pool could have been bigger

unbelievably perfect for flying with kids and bags; rent a car, train to manchester city and flight steps away

time for breakfast

had forgotten there was a spa - it was smashing and so relaxing to use after

lovely spa with pool, sauna, steam room & jacuzzi

lessons in pool could have been earlier between check out and check in time

menu only in the bar as restaurant was closed

of pool ,social events and entertainment most months excellent value attractive reception ,bar and

bar man great staff thanks for every think

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

good bar with comfortable seating

good breakfast selection. ev charger but just 1 type 2 7kw and 1 13a 3kw.

good quality, free ev charging a big bonus, good breakfast, friendly staff and quiet location/rooms

the man on reception was very helpful when we arrived and was kind enough to give us early check

great staff. nice bar and restaurant

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would recommend to friends and will certainly

the friendly greeting on arrival to having a drink at bar and eating in the restaurant, outstanding

has a small bar area

fenced garden area for kids

the building, decor, cleanliness, breakfast menu, parking.

noise from the bar and restaurant

we will go again but this time i would love to try out the bar and have a meal as we didn t get chance as we were at a party

we also had a main meal in the bar area, food was exceptional, great choices and portion size was big

the bar and brasserie were excellent, although more veggie options please!

facilities, location, breakfast, gym, san carlo restaurant

2 separate nights before departure and on returning back from our trip) made trickier with 2 kids and travel luggage

were super helpful with an early check in after our long haul flight and the airport transfers for our flight the next day

was perfect, we requested for early check in as we had our 4 year old child and they were able to accommodate

n cables needed)

parking onsite felt very safe and the restaurant/bar was very welcoming

all the staff in the bar area and in the conservatory for breakfast were lovely and again gave great customer service

really only thing was room service wasn t available for food but think that might just be due to covid-19 so maybe next

the furniture on the terrace outside was a shabby and scattered about although i suppose it is early in the year so possibly hasn t been used much yet

bar staff very friendly and efficient

staff very helpful let us have a late check out called taxis etc

the fact we got a good deal and was able to request late check out for £15 for a whole two hours later

we actually had a fantastic night the atmosphere in the bar was great,food was great & the room was very comfortable

when we asked for a late check out the staff we're very obliging

as with any hotel.... bar prices are high.

breakfast could be a little hotter it has been just warm on the two occasions i've stayed

the bar is open on the ground floor and serves food as well

not really worth mentioning but no plastic cups for kids drink - got a clumsy 3 year old....

would like more comfortable seats in the bar area

30 pm not even room service

feel to the decor and is fully equipped to make your stay comfortable love the spindles health spa and free car park

the gym and spa facilities are fantastic

no free wifi in the room.

we checked out my girlfriend explained to her that we said when we was checking we would like a late check out how much the supoviser who was on duty said it was fine that we didn t have to pay

lovely relaxing stay before our flight the hotel is close to the airport and parking.

bar area nice and not too loud

could not access the wifi easily

however still very close but with many added bonuses - free parking, breakfast included and free wifi

unsecure wifi.

very welcoming staff, very spacious room for family with kids. very tasty food

lots of parking, lovely building, staff & food was amazing. i would definitely stay again.

bad wifi

the wifi was a bit rubbish.

no easy way to order room service have to walk back down 3 flights of stairs if you want a drink

beer in the bar was flat...

friendly staff, bar open late

i said we had children and they said they would sort something for the kids, there was toast that was it

friendly staff, basic but clean and comfortable room, nice bar area and the food in the restaurant is great value for money as it actually is restaurant

they offered to let us eat in the bar but the kids from the function were running around like giddy kippers, so they realised that wouldn't work

it was a very friendly welcoming pub, staff were so helpful and the price of the bar was great

moments at the bar was quite slow but not because the workers were slow, there wasn't many at the time

friend very welcome and even let us have a night cap after returning from the football when the bar was about to close

a key drop box maybe as i just left the keys on the bar as no staff were around in the morning

also didn't get to sleep until gone midnight due to volume levels from the bar area below

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

breakfast fine staff really helpful and friendly

wifi a bit hit and miss

verygoodvalue, comfortable, helpful staff, good breakfast included. peaceful lication

the wifi was spotty, but don t let that be a deal breaker

room service was good

we had requested early check in and was led to believe would be favorable but different approach when arrived

it was easy to find and great parking. a lovely hotel in and out

clean and tidy, nice bar and

breakfast was good with plenty of

drinks at the hotel bar seem a little high, but most hotels are.

breakfast was fab

good choice of breakfast

the bar in reception was cozy and all the staff very friendly and helpful

room service was poor too, dirty mugs left in room, towels not fully replaced, bath mats instead of

room for sleeping was great breakfast in morning full breakfast or choices of baps continental everything you could want even

breakfast was brilliant and the gym was excellent

i the mini bar and fridge are excellent additions

everything from room, amenities, gym, location were perfect for us

we also had access to the gym which gets cleaned every use and there were sanitising wipes and hand sanitiser for you to use

toilet brush, no guide how to use phone in room when trying to call for room service then phone just kept ringing no answer

free mini bar football pitch on top floor hit with the kids easy walk to town and stadium

the bar staff and chef is a treat

there is a complimentary mini bar with crisps, sweets & drinks

staff we're fantastic attentive and happy to help, even when i rang just past room service time

great for kids, football pitch on roof for kids to play, and fridge of treats for kids for free.

the bar stayed open later

the restaurant and bar area is nice and they have a good menu of dinner choices

restaurant good value good food, bar prices ok

bit disappointed the bar got closed really early

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

a gym for those who have time to use it, a co-op shop next door if you need food or a snack,

rooms dated bar closing early not able to get a coffee after 11pm

perfect place to chill out with my son. opposite the gym. great view behind hotel

bar staff werent happy that we want to order a drink 20 minutes before the bar officially closed

great choice for breakfast. value for money was excellent

the room and breakfast

birthday/weekend in manchester and the staff were lovely, wished me a happy birthday and gave us late check out and free drinks on them

convenient, price was good, early check in and late check out.

ability to do early check in

the breakfast was a little limited

small gym but had a good selection of free weight equipment and two treadmills

it’s not a licensing issue at that time so to refuse 6 people a drink, including 3 kids, was harsh but not any flexibility with the supervisor or staff

told by booking com that i could have early check in so arrived at 12

on our last night, there was a group of kids of bikes outside at the back of the hotel, stealing peoples belongings as they arrived

staff was so accommodating with an early check in. great breakfast selection as well.

room service excellent

lots of space good for kids

that says max 3 occupancy the hotel wanted to charge us an extra charge for the child even tho kids under 12 stay free

rooms were brilliant, clean and cool and room service was very efficient,

after a heated debate the manager then charged a kids price

staff was lovely and had a early check in

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

room service is not that good they only change the bin s bag & tidy up the beds

room service dinner was delish!

location, close to everything, clean, comfortable, room service

bar prices not too silly

room service was efficient, and food was lovely and hot

the wifi was great, i was able to work remotely and do teams meetings

the bar was very nice and heated.

great staff and very helpful . beds were comfortable.. breakfast was amazing

30am to go to the airport & the guy in reception gave us some breakfast to take away for the kids which was

friendly staff..comfy bed ...good breakfast

first night there was a french kids basketball team staying and they made quite a lot of noise till around 1am so kept us up, the

they allowed us a late check out at no extra fee, as we were delayed and did not check in until 5

the staff were great at every interaction, from an early check in to retrieving some belongings we d left behind

great gym too

with this hotel, rooms were great, very comfortable beds, great atmosphere in the bar, and the breakfast was amazing, location is perfect for train or car park across the road - recommended and

the reception and bar are stunning and the location

having the techno gym bench in the room was great and allowed me to pump some iron before i went to work in the

feel the need to come down to restaurant for breakfast in public setting in their pajamas and kids running around with no shoes on - not the hotels fault but something i am sure a notice would

plenty of parking, good breakfast and good location, ideal with kids close to old

stayed in the hotel while going to a game in old trafford (2 adults and 2 kids under 10)

staff were not trained to operate the bar very well

and very accommodating, enjoyed my staff and surroundings was superb with great views, my kids loved it too

wifi. could not log on with either ipad or laptop. just kept dropping out

had the worst wake up call, located next to staff entrance'

our room was near the back where all the laundry trucks are and they were being rolled around and moved very early sunday morning

staff facilitated early check in

would be good if they had a little bar fridge in the rooms as standard, but so nice of the staff to sort me out

the food from the bar was delicious, and it arrived quickly

rooms were big and clean and also the food in the restaurant was lovely and good that kids eat free

he was so nice with the kids

and comfortable accommodation, room equipment - coffee, tea, hairdryer, tv, electric kettle, free wifi, excellent breakfast

room, big bathroom, good wifi kind, helpful staff

amazing service staff could not do enough the gym/swimming pool facilities the roof bar.

the facilities were an added bonus, with a decent gym, good sized pool, sauna and steam room

room, great view as on 10th floor, access to the spa which was nice, very friendly

the swimming pool the staff were so lovely

spa was great

wasn t the best, we paid extra for late check out and a staff member entered the room when my wife was getting out of the shower,

great location, easy to find, helped us with early check in.

really enjoyed our stay, the hotel was very clean, cosy, big bathroom, water very hot , good wifi connection and staff were lovely

staff were friendly and flexible, allowing us an early check in

the wifi is abit hit and miss

restaurant and bar very good, and very clean

again a great stay and hats off to the reception staff/ bar staff who welcome you back like your part of their family which makes such a huge difference

clean room, nice bar & friendly staff.

i like this place as it reasonably priced, near my office and the bar and restaurant are reasonable

didn't use the bar or restaurant facilities but looked good from a distance

smart friendly hotel in a central location with access to a pool and gym and reasonable priced parking

good view, spacious room, tasty breakfast, free gym (including swimming pool) and friendly staff

spa facilities were a lovely bonus during the stay

its not a negative however a bar tab against the room number.

enjoyed the stay with my kids

recommend to family and friends bathroom stunning bed was super comfortable very clean allowed early check in and could leave luggage after check

spotless with a deep bath and great shower inc toiletries breakfast

excellent breakfast

early check in, staff were great

they provide room service which is easy and quick

close to the city and arena very clean and very comfortable late check out

no wifi connection

food and drink in bar good with friendly service

slightly earlier swim session in the afternoon for kids so they can be finished to eat at a normal time

the gym was well equipped though

pool and spa with gym meant lots of kids in amd no control of them so playing in the pool when there for chill time

lovely spa and great sleep

wifi didn t work in the early hours when i needed it

no reception for phone or wifi ... needed to go outside to make calls - very inconvenient

the lack of some foods in the golf restaurant, staff a bit surly

great hotel in the middle of town bar was open late

late check out was a massive plus

staff were lovely & late check out (at a reasonable cost) is available

v modern allowed early into room late check out

i was allowed early check in, this was a great bonus.

very helpful and friendly staff that facilitated an early check in. extremely clean.

lovely bar and restaraunt

our visit, exceptional breakfast and extremely helpful staff throughout the stay from check in, room service and at breakfast

beautiful decor and breakfast was ace

breakfast was excellent too

so we were a bit nervous the first time we put on our robes and took the lift to the health spa incase we were turned away

was a young lady who served me room service

the pool and spa area was amazing too

spa and pool were simply beautiful, so glad we took the time to go

received complimentary late check out

downstairs bar was quite noisy but expected in the area

bed was really comfortable i liked the bar attached to the hotel as with brasserie

things no milk in the fridge so difficult to make a coffee no wifi or at least difficult for us to use menu in restaurant was poor but top dollar 10% service

wifi wasn t reliable lift didn t work for the full 5 days maybe full breakfast options would

option of a cooked breakfast room service untill the bar closed would have been preferable

location was perfect, staff lovely, great bar and lovely room

room service would have been good also so we could get food and drinks after the bar/restaurant was

she tells me i can contact them via phone, whatsap or room service if i need anything at any time

the bar was super cool and the staff knowledgeable in the art of cocktails

hotel staff from reception to bar fantastic, faultless

you should give the option of skipping the room service

we loved the bar area and staff were very friendly

friendly staff, 24h gym, good services, location in the centre

and not worth the cost, we went elsewhere and paid for something much nicer, especially for the kids who wanted pancakes

ich i would've expected would be available in the hotel, but weren't)

room service available, not enough plug sockets in room non near the beds

24 hour room service . small menu would be suffice

& helpful staff, clean & tidy, got early check in, fridge in room, short walk to/from piccadilly train station, tram stop around the

lovely cocktails, delicious bar snacks, and a gorgeous breakfast

only thing that impacted us is the late check in, we had requested early check in before hand but we weren't able to check in early and the check in time is 3pm which